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2013 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

221 reports with mileage · 51 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports0 fire reports9 injury reports

What owners actually said

272 reports
66,000 miles · Mar 15, 2016
Service Brakes

WHEN BACKING OUT AND TURNING WHEEL TO THE RIGHT IT MAKES A GRINDING SOUND. THE ABS LIGHT COMES ON. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. BEFORE THIS STARTED I STARTED NOTICING THE WHEN I TOOK OFF THE TRACTION LIGHT WOULD COME ON, EVEN WHEN A SLOW TAKE OFF. THE GRINDING SOUND HAPPENS OFF AND ON AND ITS STARTING TO GET LO…

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WHEN BACKING OUT AND TURNING WHEEL TO THE RIGHT IT MAKES A GRINDING SOUND. THE ABS LIGHT COMES ON. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. BEFORE THIS STARTED I STARTED NOTICING THE WHEN I TOOK OFF THE TRACTION LIGHT WOULD COME ON, EVEN WHEN A SLOW TAKE OFF. THE GRINDING SOUND HAPPENS OFF AND ON AND ITS STARTING TO GET LOUDER. THE LIGHTS DON'T STAY ON ALL THE TIME.

NHTSA ODI #10849752

60,000 miles · Mar 15, 2016
Electronic Stability Control (esc)

FOR THE PAST 2 MONTHS MY CAR IS HAVING MAJOR TROUBLE. IT STARTED WITH ME HEARING A GRINDING NOISE WHEN I MADE LEFT TURNS. THIS HAS NOW DEVELOPED TO MAKING A NOISE WHEN I MAKE LEFT TURNS TO MAKING IT WHEN I AM BACKING OUT, AND OCCASIONALLY STALLING WHEN PULLING OFF FROM A RED LIGHT. THIS HAS PUT ME IN SOME DANGEROUS SITUATIONS. A…

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FOR THE PAST 2 MONTHS MY CAR IS HAVING MAJOR TROUBLE. IT STARTED WITH ME HEARING A GRINDING NOISE WHEN I MADE LEFT TURNS. THIS HAS NOW DEVELOPED TO MAKING A NOISE WHEN I MAKE LEFT TURNS TO MAKING IT WHEN I AM BACKING OUT, AND OCCASIONALLY STALLING WHEN PULLING OFF FROM A RED LIGHT. THIS HAS PUT ME IN SOME DANGEROUS SITUATIONS. ABOUT A MONTH AGO 2 LIGHT AND 2 MESSAGES CAME UP ON MY DASH. THEY WERE SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. MY BRAKE LIGHT AND MY TRACTION LIGHT ARE ALSO ON. I TOOK MY CAR INTO THE DEALERSHIP AND THEY SAID MY HUB NEEDED TO BE REPLACED. I HAD THE PART REPLACED AND I AM STILL HAVING THE SAME PROBLEM. NOONE SEEMS TO KNOW WHAT THE ISSUE IS.

NHTSA ODI #10849718

Mileage unknown · Mar 6, 2016
Electronic Stability Control (esc)Service BrakesSteering

WHEN STEERING WHEEL IS TURNED LEFT AND NOW RIGHT THE FRONT END GRINDS AT TIMES BUT NOT ALL THE TIME. HOWEVER, IT SEEMS TO BE GETTING GRADUALLY WORSE, GRINDING MORE OFTEN. THE "SERVICE STABILITRAC SYSTEM" COMES ACROSS THE DASH PANEL AND NOW IT IS STATING "SERVICE BRAKE ASSIST". ALL THE WHILE NOTHING SEEMS TO BE WRONG WITH ANYTHIN…

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WHEN STEERING WHEEL IS TURNED LEFT AND NOW RIGHT THE FRONT END GRINDS AT TIMES BUT NOT ALL THE TIME. HOWEVER, IT SEEMS TO BE GETTING GRADUALLY WORSE, GRINDING MORE OFTEN. THE "SERVICE STABILITRAC SYSTEM" COMES ACROSS THE DASH PANEL AND NOW IT IS STATING "SERVICE BRAKE ASSIST". ALL THE WHILE NOTHING SEEMS TO BE WRONG WITH ANYTHING UP FRONT. THIS HAPPENS UPON ACCELERATION. THIS CAN HAPPEN IN CITY STREETS, PARKING LOTS AND FREEWAYS. I HAPPENS ANYWHERE UPON ACCELERATION. THERE IS NO POINT AT WHICH THE GRINDING IS TAKING PLACE CAN BE SEEN. THIS SEEMS TO BE A PROBLEM THAT CHEVROLET HAS WITH ALL THE MODELS OF THIS PARTICULAR VEHICLE YET THEY ARE DENYING ANYTHING IS WRONG WITH THE VEHICLES.

NHTSA ODI #10840181

60,000 miles · Feb 25, 2016
Electronic Stability Control (esc)

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL GRINDS WHICH CAUSES THE CAR TO STOP AND DRAG. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE A…

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WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL GRINDS WHICH CAUSES THE CAR TO STOP AND DRAG. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

NHTSA ODI #10838527

58,763 miles · Feb 19, 2016
Electronic Stability Control (esc)

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURN…

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WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

NHTSA ODI #10837257

48,000 miles · Feb 14, 2016
EnginePower TrainVehicle Speed Control

MY 2013 IMPALA LTZ WILL SUDDENLY DECELERATE TO AROUND 35 MPH AND HESITATE WHEN YOU HIT THE GAS. THREE MESSAGES POP UP, "TRACTION CONTROL OFF", "ENGINE POWER IS REDUCED" AND "SERVICE STABILITRAK". THIS HAPPENED TO ME A FEW MONTHS AGO AND I BROUGHT IT RIGHT IN TO GLOBAL CHEVY IN NORTH PLAINFIELD, NJ. THEY FIXED AND IT SEEMED FINE …

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MY 2013 IMPALA LTZ WILL SUDDENLY DECELERATE TO AROUND 35 MPH AND HESITATE WHEN YOU HIT THE GAS. THREE MESSAGES POP UP, "TRACTION CONTROL OFF", "ENGINE POWER IS REDUCED" AND "SERVICE STABILITRAK". THIS HAPPENED TO ME A FEW MONTHS AGO AND I BROUGHT IT RIGHT IN TO GLOBAL CHEVY IN NORTH PLAINFIELD, NJ. THEY FIXED AND IT SEEMED FINE BUT NOW HAPPENING AGAIN BUT THIS TIME, I ALMOST GOT T-BONED IN AN INTERSECTION. I HAVE FOUND THIS HAS HAPPENED TO MANY PEOPLE IN MANY DIFFERENT FORUMS. NOW I NEED TO GET THE VEHICLE TO THE DEALER AGAIN. THIS SHOULD BE A RECALL!!!!!!!! I ALMOST GOT SMASHED AND I WILL BE MAKING SURE THIS IS DOCUMENTED IN AS MANY FORUMS AS POSSIBLE. THIS IS A CHEVY PROBLEM. I GOT CHARGED OVER $650 TO FIX THIS LAST TIME!!!!!!!! I AM UPSET AS HELL AND NOT REALLY SURE WHAT TO MAKE OF THIS. I NEED TO DRIVE MY KIDS AROUND IN THIS TIME BOMB NOW? I REFUSE TO PAY FOR SOMETHING THAT IS SUCH A DANGER TO OPERATE. SECONDARY ISSUE IS THAT SOMETIMES WHEN BACKING OUT OF A SPOT IN REVERSE, APPLYING DRIVE AND TRYING TO MOVE FORWARD, THE SOUNDS LIKE GEARS GRINDING THAT GOES AWAY IF I STRAIGHTEN THE WHEEL OUT. WTH IS THAT?? THIS HAPPENED AT THE LIGHT ON CENTENNIAL AVENUE IN PISCATAWAY NJ CROSSING OVER S WASHINGTON AVE. WAS STATIONARY, THEN IN MOTION. THE AUTO DECELERATION HAPPENED WHILE AT SPEED OF 35 MPH AND THEN IT WOULD NOT ACCELERATE WHEN PRESSING THE GAS. I HAVE AN INVOICE FOR THE FIRST REPAIR. I WOULD APPRECIATE EXPEDITED HELP ON THE MATTER.

NHTSA ODI #10826073

40,800 miles · Jan 19, 2016
Wheels

IN SEPT OF 2015 WE HAD A BLOW-OUT WHILE ON I-71 IN OHIO WE WERE TRAVELING AT ABOUT 75 MPH AND WERE LUCKY ENOUGH TO BE ALMOST UPON AND EXIT RAMP WHERE WE COULD GET OFF AND PUT ON OUR "DONUT" AND PROCEEDED TO A TIRE STORE WHERE WE HAD TO BUY A NEW TIRE.WE DID NOT TAKE A PICTURE, FIGURED WE HIT SOMETHING IN THE ROAD. THEN TWO WEEKS…

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IN SEPT OF 2015 WE HAD A BLOW-OUT WHILE ON I-71 IN OHIO WE WERE TRAVELING AT ABOUT 75 MPH AND WERE LUCKY ENOUGH TO BE ALMOST UPON AND EXIT RAMP WHERE WE COULD GET OFF AND PUT ON OUR "DONUT" AND PROCEEDED TO A TIRE STORE WHERE WE HAD TO BUY A NEW TIRE.WE DID NOT TAKE A PICTURE, FIGURED WE HIT SOMETHING IN THE ROAD. THEN TWO WEEKS AGO (10 JAN 16) MY WIFE, ON THE WAY TO THE STORE TURNED AROUND AND CAME HOME AND COMPLAINED THAT THE TIRE PRESSURE WAS LOW ONE OF THE TIRES ALSO TOLD ME THAT THE PREVIOUS DAY WHEN SHE AND MY SISTER WERE COMING HOME ON THE HIGHWAY THE PREVIOUS DAY THAT THE CAR DIDN'T SEEM TO HANDLE NORMAL THOUGHT IT WAS DUE TO CONSTRUCTION AND ROUGH ROAD.. I WENT OUT TO AIR IT UP AND WHILE AIRING IT UP I NOTICED A PLY SEPARATION ON THE INSIDE OF THE TIRE. SO I PUT THE "DONUT" ON AND TOOK IT TO THE SHOP THE NEXT DAY TO REPLACE THAT TIRE, ONLY TO BE INFORMED THAT ANOTHER TIRE WAS WORSE THAN THE ONE I INDICATED. SO NOT TRUSTING THE FOURTH TIRE I HAD THE THREE ORIGINAL TIRES REPLACED. THESE TIRES WERE GOODYEAR, THE ORIGINAL TIRES THAT CAME ON THE CAR WHEN WE BOUGHT IT NEW. MY WIFE CALLED GOODYEAR AND WAS TOLD TO TAKE THE TIRES TO MOODY'S A GOODYEAR STORE IN FRANKLIN TN AND HAVE THE TIRES ASSESSED WHICH WE DID AND THEY CALLED GOODYEAR AND GAVE THEM THEIR REPORT.

NHTSA ODI #10821078

46,000 miles · Jan 6, 2016
Air Bags

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APP…

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

NHTSA ODI #10818348

Mileage unknown · Jan 4, 2016
TiresWheels

TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES HAVE BEEN REPLACED ON THE VEHICLE THREE TIMES RECENTLY. THE CONTACT STATED THAT THERE WAS A BULGE IN THE TIRES AND THAT THEY CONTINUED TO GO FLAT. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED BUT THEY COULD NOT FIND OUT THE ISSUE. THE MANUFACTURE…

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TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES HAVE BEEN REPLACED ON THE VEHICLE THREE TIMES RECENTLY. THE CONTACT STATED THAT THERE WAS A BULGE IN THE TIRES AND THAT THEY CONTINUED TO GO FLAT. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED BUT THEY COULD NOT FIND OUT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. AD UPDATED 03/16/16*LJ *TR

NHTSA ODI #10817575

36,251 miles · Dec 29, 2015
Electronic Stability Control (esc)

STABILITY CONTROL NEEDS SERVICE. ESTIMATED REPAIR 251 MILES AFTER WARRANTY EXPIRED WAS $270.00, AND BECAME $335.00. CERTIFIED LETTER SENT TO GM ON NOV 14 RECEIPT ACKNOWLEDGED BY REP SHANAY, AND VERBALLY ACKNOWLEDGED BY SAME TWO DAYS LATER WHEN SHE CALLED ME. WAITED SIX WEEKS MORE FOR WRITTEN RESPONSE & CALLED TODAY REQUESTING…

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STABILITY CONTROL NEEDS SERVICE. ESTIMATED REPAIR 251 MILES AFTER WARRANTY EXPIRED WAS $270.00, AND BECAME $335.00. CERTIFIED LETTER SENT TO GM ON NOV 14 RECEIPT ACKNOWLEDGED BY REP SHANAY, AND VERBALLY ACKNOWLEDGED BY SAME TWO DAYS LATER WHEN SHE CALLED ME. WAITED SIX WEEKS MORE FOR WRITTEN RESPONSE & CALLED TODAY REQUESTING SAME AGAIN TO FOLLOW UP WITH NHTSA. REFUSED AND OFFERED TO SEND AN E:MAIL BUT I PREFER NOT TO PROVIDE ADDRESS DUE TO HER UNFRIENDLY MANNER. PART FAILURE 251 MILES IS ONE FOR THE RECORD BOOKS. FAILURE OCCURRED WHILE MOVING.

NHTSA ODI #10816786

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.