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2013 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

221 reports with mileage · 51 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports0 fire reports9 injury reports

Electrical System complaints

52 reports
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60,000 miles · Jan 9, 2020
Electrical System

UPON USING THE KEY FOB TO LOCK OR UNLOCK DOORS, OR JUST OPENING AN UNLOCKED DOOR, A LOUD CLICKING SOUNDS STARTS FROM UNDER THE DASH AND CAN LAST FOR A COUPLE OF MINUTES AND SHIFT SIDE FROM DRIVE SIDE TO PASSENGER SIDE AND BACK. THE A/C NOR HEAT WORKS WHILE THE CLICKING SOUND IS MADE. WHEN YOU CHANGE SETTING FROM A/C TO HEAT, TH…

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UPON USING THE KEY FOB TO LOCK OR UNLOCK DOORS, OR JUST OPENING AN UNLOCKED DOOR, A LOUD CLICKING SOUNDS STARTS FROM UNDER THE DASH AND CAN LAST FOR A COUPLE OF MINUTES AND SHIFT SIDE FROM DRIVE SIDE TO PASSENGER SIDE AND BACK. THE A/C NOR HEAT WORKS WHILE THE CLICKING SOUND IS MADE. WHEN YOU CHANGE SETTING FROM A/C TO HEAT, THE CLICKING SOUND STARTS AGAIN. INITIALLY, AFTER THE CLICKING SOUND STOPPED, THE A/C AND/OR HEAT WORKED FOR DRIVER AND PASSENGER SIDES. NOW, AT TIMES, NEITHER THE A/C NOR HEAT WORKS. IF EITHER WORKS, IT IS ONLY ONE SIDE AND IT SHIFTS AS TO WHICH SIDE WORKS. BOTH SIDES NO LONGER WORK AT ONCE. DRIVER AND PASSENGER HAVE SEPARATE A/C AND HEAT CONTROLS. THIS HAPPENS WHEN THE CAR IS OFF AND THERE IS NOT A KEY IN THE IGNITION. ALSO HAPPENS WHEN CAR IS ON, WHILE IN DRIVE AND IN PARK, STATIONARY, MOVING, TURNING, STOPPED, ETC. ALWAYS MAKES THE CLICKING SOUND WHEN UNLOCKING AND LOCKING DOORS. NOT FOB RELATED BECAUSE CLICKING SOUND HAPPENS WHEN MANUALLY UNLOCKING AND LOCKING DOORS. THIS HAPPENS WHEN THE KEY IS NOT IN THE IGNITION. (OTHER IMPALA OWNERS HAVE TOLD ME THEY ARE HAVING THE SAME ISSUE) THE CLICKING SOUNDSTARTED ABOUT 3 YEARS AGO AND WOULD HAPPEN OCCASIONALLY. NOW IT HAPPENS EVERY DAY, EACH TIME THE DOOR OPENS AND AFTER TURNING THE CAR OFF. IF WE ARE UNSURE IF DOORS ARE LOCKED AND USE THE KEY FOB TO LOCK, THE CLICKING STARTS AGAIN.

NHTSA ODI #11298231

60,000 miles · Aug 26, 2019
Electrical SystemElectronic Stability Control (esc)Service Brakes

SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICL…

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SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICLE. AT TIMES WHEN TURNING, THE STOPPING OF THE VEHICLE COULD HARM OR KILL ME OR MY FAMILY. THERE IS BOUND TO BE LAWSUITS IF THIS IS NOT RECALLED. A SEARCH ONLINE PRODUCES HUNDREDS WITH THE SAME ISSUE.

NHTSA ODI #11246473

Mileage unknown · Dec 31, 2018
Air BagsElectrical System

"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARC…

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"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARCHED "IGNITION SWITCH RECALL" ON THE RECALL LIST AND "CHEVY IMPALA 2013 " CAME UP AS RESULT AND THAT IS CURRENTLY THE VEHICLE IM DRIVING AND THAT IS THE PROBLEM IM HAVING. I REACHED OUT THE DEALERSHIP AND THEY INFORMED SAID MY VEHICLE ISN'T LISTED FOR RECALLS HOWEVER LIKE STATED BEFORE I HAVE THAT SAME VEHICLE WITH THE SAME PROBLEM AND NOTHING CAN BE DONE. TO ADD MORE INFORMATION DEALERSHIP EVEN INFORMED THAT THE RECALL HAS EXPIRED BUT THE PROBLEM HAD JUST BEGUN.

NHTSA ODI #11164149

110,000 miles · Aug 28, 2018
Electrical SystemService Brakes

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. IN ADDITION, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT HE HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO CONTINUE …

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. IN ADDITION, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT HE HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO CONTINUE DRIVING AT A LOW SPEED TO HIS RESIDENCE. THE CONTACT CALLED ALAMO CITY CHEVROLET AT (210) 987-2134 (LOCATED AT 9400 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ODI #11122960

60,000 miles · Jun 25, 2018
Electrical System

ACTUATOR FAILS UNDER DASH CAUSING A/C TO FAIL IN THE ARIZONA DESERT. THIS IS THE 4 OR 5TH-TIME CHEVROLET HAS REPLACED UNDER MY EXTENDED WARRANTY AND THEY CLAIM IT IS A COMMON PROBLEM WITH NO RECALL AS IT IS NOT SAFETY RELATED. A/C FAILURE IN THE ARIZONA DESERT IS DEFINATLY A SAFTY ISSUE.

NHTSA ODI #11103905

12,000 miles · May 23, 2018
Electrical SystemUnknown Or Other

I HAVE A LOUD TICKING NOISE INSIDE THE DASH (PASSENGER SIDE) THAT STARTS WHEN THE A/C IS TURNED OFF. ALSO HAPPENS IF THE A/C IN THE ON POSITION WHEN THE VEHICLE IS TURNED OFF FOR QUITE SOMETIME. VERY ANNOYING AND SCARY.THIS HAPPENS WHILE DRIVING OR WHEN THE KEY IS NOT IN THE VEHICLE.

NHTSA ODI #11097702

84,255 miles · Apr 5, 2018
Electrical SystemElectronic Stability Control (esc)Service Brakes

THE WIRE HARNESS THAT CONTROLS THE LEFT FRONT ABS AND STABILITRAK BROKE CAUSING THE ABS TO ENGAGE ON IT'S OWN WHILE DRIVING ON THE HIGHWAY. AFTER READING ONLINE IT IS APPARENT THAT THIS IS A COMMON PROBLEM WITH THE IMPALA THAT EVEN HAS A TSB FOR THE PROBLEM. THIS IS A EXTREMELY DANGEROUS ISSUE THAT SHOULD BE RECALLED. I HAVE ATT…

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THE WIRE HARNESS THAT CONTROLS THE LEFT FRONT ABS AND STABILITRAK BROKE CAUSING THE ABS TO ENGAGE ON IT'S OWN WHILE DRIVING ON THE HIGHWAY. AFTER READING ONLINE IT IS APPARENT THAT THIS IS A COMMON PROBLEM WITH THE IMPALA THAT EVEN HAS A TSB FOR THE PROBLEM. THIS IS A EXTREMELY DANGEROUS ISSUE THAT SHOULD BE RECALLED. I HAVE ATTACHED A PICTURE OF THE BROKEN HARNESS ALONG WITH THE $272.94 BILL FOR HAVING THE DEALER REPAIR IT.

NHTSA ODI #11083421

100,341 miles · Mar 27, 2018
Electrical System

MY REAR DEFROST STOPPED WORKING ONE DAY SO I INSPECTED THE HARNESS FOR REAR DEFROST AND I NOTICED IT WAS BURNT UP AND MELTED AND I AM NOT THE ONLY ONE WHO HAS EXPERIRNCED THIS ISSUE. LOTS OF OTHER IMPALA OWNERS HAVE THE SAME PROBLEM. I CSLLED THE DEALER AND ASKED IF THIS WAS A RECALL AND THEY SAID NO THIS IS A SAFTEY HAZARD TO …

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MY REAR DEFROST STOPPED WORKING ONE DAY SO I INSPECTED THE HARNESS FOR REAR DEFROST AND I NOTICED IT WAS BURNT UP AND MELTED AND I AM NOT THE ONLY ONE WHO HAS EXPERIRNCED THIS ISSUE. LOTS OF OTHER IMPALA OWNERS HAVE THE SAME PROBLEM. I CSLLED THE DEALER AND ASKED IF THIS WAS A RECALL AND THEY SAID NO THIS IS A SAFTEY HAZARD TO ME AND PLENTY OF OTHER MOTORISTS.

NHTSA ODI #11081430

95,000 miles · Jan 5, 2018
Electrical System

IGNITION STICKS IN THE 'START' POSITION & HAS TO MANUALLY BE TURNED TO THE 'RUN' POSITION. NEW IGNITION HAD TO BE INSTALLED.

NHTSA ODI #11060747

78,000 miles · Sep 27, 2017
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control

AT ROUGHLY 26,000 MILES MY ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME ON. I TOOK MY CAR TO DEALERSHIP TO REPAIR IGNITION RECALL, THEY REPLACED THE ABS WIRE HARNESS AND CORRECTED THE THE PROBLEM. AT ROUGHLY 56,000 AND 86,000 THE ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME BACK ON. I AM CARRYING MY CAR BACK INTO THE…

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AT ROUGHLY 26,000 MILES MY ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME ON. I TOOK MY CAR TO DEALERSHIP TO REPAIR IGNITION RECALL, THEY REPLACED THE ABS WIRE HARNESS AND CORRECTED THE THE PROBLEM. AT ROUGHLY 56,000 AND 86,000 THE ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME BACK ON. I AM CARRYING MY CAR BACK INTO THE DEALERSHIP AGAIN TOMORROW FOR THE 3RD TIME FOR THE SAME ISSUE. MY CAR IS NOW DECELERATING ON ITS OWN AND THE WHEELS ARE ABRUPTLY LOCKING. THE CAR IS MOVING DURING ALL OF THESE INCIDENTS. MY CAR HAS BEGUN FLASHING ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS AND ABRUPTLY DECELERATING ON ITS OWN AT 60/75 MILES PER HOUR.

NHTSA ODI #11030253

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.