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2013 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

221 reports with mileage · 51 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports0 fire reports9 injury reports

Air Bags complaints

19 reports
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Mileage unknown · Jul 17, 2025
Air BagsSteeringCrashInjury

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the dri…

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I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11674400

126,000 miles · Sep 22, 2022
Air BagsForward Collision AvoidanceService BrakesCrashInjury

Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then on…

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Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.

NHTSA ODI #11485784

Mileage unknown · Nov 16, 2021
Air BagsPower TrainCrashInjury

The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The co…

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The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at the scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown

NHTSA ODI #11440640

Mileage unknown · Jan 8, 2021
Air BagsSeat BeltsService Brakes

MY BRAKE CATCHES WHILE DRIVING AND UNDER DASH BOARD MAKES NOISE AND WHEN YOU TURN ON THE HEATER IT MAKES NOISE AND ALL MY DASH BOARD HAZARDS LIGHT ARE ON AND WANT GO OFF WIPER RADIO FRONT SEAT. THIS CAR HAS BEEN NOTHING BUT TROUBLE AND THE SHOP I TOOK IT TO TOLD ME TO CONTACT YOU BECAUSE THIS SHOULD BE A RECALL ISSUE

NHTSA ODI #11387101

Mileage unknown · Mar 2, 2020
Air BagsElectrical SystemCrash

2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATED THE KEYS BEING WEIGHTED COULD CAUSE THE IGNITION TO SWITCH OUT OF POSITION. *JS

NHTSA ODI #11315316

72,000 miles · Dec 26, 2019
Air BagsCrashInjury

THE AIR BAGS DID NOT DEPLOY WHEN I WAS THE MIDDLE CAR IN A THREE CAR COLLISSION

NHTSA ODI #11291350

75,600 miles · Sep 3, 2019
Air BagsCrashInjury

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK A…

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TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW LOT AND THEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HIGHT CHEVROLET BUICK GMC (29 MADISON AVE, SKOWHEGAN, ME 04976, (877) 617-0562) AND INFORMED THEM OF THE FAILURE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5465890807. THE APPROXIMATE FAILURE MILEAGE WAS 75,600. *TR*JB

NHTSA ODI #11252847

91,380 miles · Apr 29, 2019
Air Bags

WHILE DRIVING AT 45 MILES AN HOUR ON A HIGHWAY ALL SIDE AIR BAGS DEPLOYED WITH NO COLLISION.

NHTSA ODI #11204299

110,000 miles · Mar 7, 2019
Air BagsCrashInjury

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING 60 MPH ON THE HIGHWAY, THE PRECEDING VEHICLE CRASHED INTO AN ITEM ON THE ROAD. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT ARM. A PASSENGER ALSO RECEIVED MINOR INJURIES …

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TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING 60 MPH ON THE HIGHWAY, THE PRECEDING VEHICLE CRASHED INTO AN ITEM ON THE ROAD. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT ARM. A PASSENGER ALSO RECEIVED MINOR INJURIES TO THE NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED, BUT NO FIRE WAS PRESENT. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE DEPARTMENT TO A SALVAGE LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI #11184889

Mileage unknown · Dec 31, 2018
Air BagsElectrical System

"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARC…

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"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARCHED "IGNITION SWITCH RECALL" ON THE RECALL LIST AND "CHEVY IMPALA 2013 " CAME UP AS RESULT AND THAT IS CURRENTLY THE VEHICLE IM DRIVING AND THAT IS THE PROBLEM IM HAVING. I REACHED OUT THE DEALERSHIP AND THEY INFORMED SAID MY VEHICLE ISN'T LISTED FOR RECALLS HOWEVER LIKE STATED BEFORE I HAVE THAT SAME VEHICLE WITH THE SAME PROBLEM AND NOTHING CAN BE DONE. TO ADD MORE INFORMATION DEALERSHIP EVEN INFORMED THAT THE RECALL HAS EXPIRED BUT THE PROBLEM HAD JUST BEGUN.

NHTSA ODI #11164149

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.