← New search

2012 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

204 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports5 fire reports12 injury reports

What owners actually said

258 reports
Mileage unknown · Jun 29, 2014
Air BagsService BrakesCrashInjury

ON JUNE 28,2014 WHILE DRIVING DOWN HOUSTON TX BELTWAY. I WAS INVOLVED IN AN ACCIDENT WHERE MY CAR HIT A CEMENT GUARD RAIL AND BRAKES FAIL AS WELL AS NO AIRBAGS DEPLOYED. *TR

NHTSA ODI #10606876

62,000 miles · Jun 19, 2014
Seat Belts

MY DRIVER SIDE AND BACK SEAT IN THE MIDDLE SEAT BELTS WILL NOT LOCK. I ATTEMPT TO ATTACH THE SEAT BELT AS IT SHOULD BUT WILL NOT LOCK AND IF IT DOES CLICK TO LOCK THE FIRST BUMP (POT HOLE) I HIT IT UNBUCKLES. VERY UNSAFE. *TR

NHTSA ODI #10604651

Mileage unknown · Jun 17, 2014
Electronic Stability Control (esc)Service BrakesVehicle Speed Control

WHILE DRIVING MY CAR HIGHWAY SPEED WAS 65MPH, AT THAT RATE OF SPEED MY VEHICLE WAS PICKING UP SPEED AND WHEN I WENT TO PRESS ON MY BRAKES, IT WAS IF I WAS DRIVING ON ICE AND MY CAR WAS SKIDDING. TWO DAYS LATER I STOPPED FOR GAS AND MY CAR WOULDN'T START, AFTER MY 3RD ATTEMPT, IT STUTTERED HARD TIME TURNING OVER. ONCE IT DID I TU…

Read full complaint

WHILE DRIVING MY CAR HIGHWAY SPEED WAS 65MPH, AT THAT RATE OF SPEED MY VEHICLE WAS PICKING UP SPEED AND WHEN I WENT TO PRESS ON MY BRAKES, IT WAS IF I WAS DRIVING ON ICE AND MY CAR WAS SKIDDING. TWO DAYS LATER I STOPPED FOR GAS AND MY CAR WOULDN'T START, AFTER MY 3RD ATTEMPT, IT STUTTERED HARD TIME TURNING OVER. ONCE IT DID I TURNED IT OFF BUT THE CAR WAS STILL RUNNING. I DID THIS SEVERAL TIMES. VERY SCARED TO DRIVE MY CAR BACK HOME BECAUSE I'M OUT OF TOWN. MY LIGHTS SAYS I HAVE LOW RIGHT TIRE PRESSURE BUT I DON'T, IT'S BACK LEFT TIRE FOR SOME ODD REASON. *TR

NHTSA ODI #10598722

20,000 miles · Jun 5, 2014
SuspensionWheels

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, WHEN ACCELERATING AND DECELERATING THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMENT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SPIDER GEAR FAILED. THE VEHICLE…

Read full complaint

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, WHEN ACCELERATING AND DECELERATING THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMENT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SPIDER GEAR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ODI #10596417

66,000 miles · Jun 2, 2014
Electrical SystemEngineVehicle Speed Control

CAR EXPERIENCED COMPLETE ENGINE AND ELECTRICAL SYSTEM FAILURE WHILE ACCELERATING ONTO BUSY HIGHWAY. THERE WAS NO EMERGENCY LANE, SO BROUGHT CAR TO A HALT BLOCKING ONE LANE. THIS WAS AS VERY DANGEROUS SITUATION. LATER DETERMINED THAT THE CAUSE WAS A LOOSE HOT WIRE TERMINAL CONNECTION TO THE FUSE BOX. IT HAD EITHER VIBRATED LOOSE …

Read full complaint

CAR EXPERIENCED COMPLETE ENGINE AND ELECTRICAL SYSTEM FAILURE WHILE ACCELERATING ONTO BUSY HIGHWAY. THERE WAS NO EMERGENCY LANE, SO BROUGHT CAR TO A HALT BLOCKING ONE LANE. THIS WAS AS VERY DANGEROUS SITUATION. LATER DETERMINED THAT THE CAUSE WAS A LOOSE HOT WIRE TERMINAL CONNECTION TO THE FUSE BOX. IT HAD EITHER VIBRATED LOOSE OR WAS NOT TIGHTENED ADEQUATELY AT TIME OF MANUFACTURE. LOCAL DEALER WAS NOT INTERESTED IN REPORTING THIS EVENT TO THE GM DATA BASE, SO GAVE ME A CHEVROLET CUSTOMER SERVICE NUMBER TO CALL, WHICH I DID. *TR

NHTSA ODI #10595615

Mileage unknown · May 28, 2014
Vehicle Speed Control

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO PERFORM A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE …

Read full complaint

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO PERFORM A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 44,000.

NHTSA ODI #10594591

37,937 miles · May 19, 2014
Electronic Stability Control (esc)Service Brakes

I WAS DRIVING AND AFTER MAKING A LEFT TURN, MY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND ABS LIGHT ALL POPPED ON. IT WENT ON AND OFF FOR MANY DAYS AS I WOULD STOP AND THEN RE-START THE CAR. I FINALLY TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND ADJUSTED THE TIMING. LIGHTS AND CODE…

Read full complaint

I WAS DRIVING AND AFTER MAKING A LEFT TURN, MY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND ABS LIGHT ALL POPPED ON. IT WENT ON AND OFF FOR MANY DAYS AS I WOULD STOP AND THEN RE-START THE CAR. I FINALLY TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND ADJUSTED THE TIMING. LIGHTS AND CODES WENT OFF FOR ABOUT TWO WEEKS THEN POPPED BACK ON UPON MAKING A LEFT TURN. IN ADDITION TO THE LIGHTS AND CODES, THE CAR NOW MAKE A LOUD GRINDING NOISE AND THE CAR STALLS. I HAVE BEEN AT A LIGHT IN THE MIDDLE OF MAKING A TURN WHEN THE CAR WILL STALL AND NOT LET ME TAKE OFF- THE TRACTION CONTROL SYMBOL WILL COME ON AND I WILL BE STUCK TRYING TO ACCELERATE. THIS IS VERY DANGEROUS AS I HAVE ALMOST BEEN HIT FROM BEHIND A FEW TIMES DUE TO NOT BEING ABLE TO ACCELERATE IN A TIMELY FASHION. I HAVE GONE ON CHEVY IMPALA FORUMS LOOKING FOR OTHER DRIVERS WHO MAY HAVE EXPERIENCED THIS ARE THERE ARE A GOOD NUMBER OF THEM. IT SEEMS TO BE AN ELECTRICAL PROBLEM. *JS

NHTSA ODI #10592608

20,545 miles · May 14, 2014
Power TrainSteering

FRONT WHEEL HUB AND CV AXLE NUT LOOSE. REPLACED FRONT WHEEL HUB PART # 88964168, HUB 6.307 QY* CPOBK. TORQUED RIGHT FRONT WHEEL HUB AND CV AXLE NUT TO SPECIFICATIONS. GMC FACTORY ERROR IN QUALITY CONTROL. *TR

NHTSA ODI #10588296

22,000 miles · May 2, 2014
Air BagsStructureCrashInjury

TRACTOR TRAILER HIT A 1/2 SCHOOL BUS WHICH HIT US ON THE DRIVERS SIDE, NO AIR BAGS WENT OFF. PASSENGERS HAD SEVERE INJURIES INCLUDING NECK, ARMS, NERVE, HANDS, SHOULDER DAMAGE. *TR

NHTSA ODI #10586271

20,150 miles · May 1, 2014
Power Train

FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGINAL TORQUE CONVERTER, WITH A REMANUFACTURED CONVERTOR, PART NUMBER 1780…

Read full complaint

FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGINAL TORQUE CONVERTER, WITH A REMANUFACTURED CONVERTOR, PART NUMBER 17804457 (1), PLUS THE FOLLOWING PARTS:17804457(1)-CORE RETURN, 24264377 (1)- SEAL KIT, 25886620(2)- GASKET,10333578(1) - GASKET, 12609163(1) - GASKET. IT IS A WARRANTY CLOVERED PART. *TR

NHTSA ODI #10585937

Official recalls

3

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

11V398000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2011

GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.

Consequence & remedy

Consequence: POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Remedy: GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.