2012 Chevrolet Impala

I WAS DRIVING TO WORK. MY CAR STARTED TO LOSE SPEED. UNTIL IT CAME TO A COMPLETE STOP. I CALLED FOR A TOW TRUCK, THAT TOWED MY VEHICLE TO A REPAIR SHOP. AFTER DIAGNOSIS OF MY CAR THE REPAIR GUY, INFORMED ME IT WAS MY MODULE FUEL PUMP FLOW CONTROL. I WANTED TO KNOW MORE SO I GOOGLE THE PROBLEM. I CAME ACROSS A RECALL ON GM SITE, BULLETIN 14515B. I NOTICED IT WAS A RECALL FOR EXACTLY THE SAME ISSUE I WAS HAVING. SO I CALLED CHEVROLET TO SEE WHAT STEPS I NEEDED TO TAKE ON GETTING REIMBURSED FOR AN ISSUE THAT CLEARLY HAS BEEN A PROBLEM ON SEVERAL 2012 IMPALA'S. I WAS TOLD,IT WAS A RECALL BUT NOT ON MY 2012 BECAUSE MY VIN # BEGIN WITH A W. I EXPLAIN TO HER THAT DIDN'T MAKE SENSE TO ME. ALL 2012 WAS IN PRODUCTION AT THE SAME TIME. I'M PRETTY SURE THEY USED THE SAME PART ON THE VEHICLE. I WAS TOLD IT WAS NOTHING SHE COULD DO. I INFORMED HER I WILL BE FILING A COMPLAINT.

CAR HAS 68,000 MILES. A FEW DAYS AGO THE ENGINE LIGHT CAME ON, WHICH DISABLED REMOTE START. I DIDN'T REALIZE THIS UNTIL I WENT TO GET INTO THE CAR. I'M IN MI AND THIS PAST WEEK HAS BEEN VERY COLD. I JUMPED IN AND DROVE IT TO WORK (LESS THAN 3 MILES). ON THE WAY, THE TRACTION LIGHT CAME ON. NO SURPRISE, AS IT WAS A LITTLE SLIPPERY. NO OTHER PROBLEMS. ON WAY HOME FROM WORK: CAR STARTS UP FINE, NO WARNING LIGHTS AT ALL AT START. ITS ABOUT 13* OUT. ALMOST HOME: ENGINE LIGHT COMES ON, TRACTION LIGHT COMES ON, THEN RIGHT BEFORE TURNING ON MY ROAD THE STABILIZER LIGHT COMES ON AND REDUCE POWER LIGHT, CAR JERKS AND LOSES POWER LIKE ITS GOING TO STALL OUT. IT MADE IT HOME. NEXT MORNING, ENGINE LIGHT ON BUT NOTHING ELSE HAPPENS. I CALL AROUND AND DEALERSHIP SUGGESTS I BRING IT IN AND HOOK IT UP TO RUN A DIAGNOSTICS FOR $98. I GO OVER TO PARTS STORE AND HAVE THEM RUN IT FIRST. ERROR CODES SHOW UP THAT "DON'T REALLY MEAN ANYTHING" AND THEY RESET THE ENGINE LIGHT. RUNS A COUPLE OF DAYS FINE WITH NO PROBLEMS, LIGHTS COMING ON ETC. TEMP DROPS AGAIN AND REPEAT THE WHOLE PROCESS ALL OVER. I BRING TO THE DEALERSHIP AND THEY TELL ME IT NEEDS HIGH PRESSURE FUEL PUMP AND NEW LINES, AFTER THEY ASKED ME IF I RAN E85 IN IT, WHICH I DO BECAUSE THAT IS WHAT THEY SUGGESTED WHEN I BOUGHT IT! I CAN'T AFFORD THE $900 RIGHT NOW AND I PICKED IT UP. I CALLED ANOTHER DEALERSHIP TO GET ANOTHER ESTIMATE AND I'M TOLD THAT THIS IS A COMMON PROBLEM (WE'RE SEEING THIS ALL THE TIME. IT'S A PROBLEM WITH RUNNING E85 IN COLD TEMPS). THAT PERSON SUGGESTS I RUN MAO44 AND PREM UNLEADED IN IT AND IT SHOULD RUN FINE FOR A WHILE. I"M ALSO TOLD THAT THIS IS NOT COVERED BY THE POWERTRAIN WARRANTY AND THERE HAS BEEN NO RECALL, EVEN THOUGH "WE'RE SEEING THIS ALL THE TIME".

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE ELECTRONIC STABILITY CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN ELECTRICAL SHORT CAUSED THE DASHBOARD, CENTER CONSOLE BY THE SHIFTER LEVER, AND FRONT BUCKET SEATS TO MELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT ALSO NOTICED VISIBLE SMOKE IN THE VEHICLE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A REPRESENTATIVE WOULD BE SENT TO INVESTIGATE AND DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO REDUCE THE SPEED TO AVOID A REAR END CRASH. THE VEHICLE STALLED AND FORCED THE DRIVER INTO THE MEDIAN. THE VEHICLE CAME TO A COMPLETE STOP. THE DRIVER SIDE RIM WAS BENT. THE VEHICLE WAS DRIVEN HOME AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

WHEN I BACK OUT OF A PARKING STALL OR DRIVEWAY AND STILL HAVE MY FOOT ON THE BRAKE AND THEN I PUT IT IN DRIVE, WHEN I TRY TO TURN THE WHEEL TO START TO DRIVE DOWN THE STREET, IT IS LIKE I LOST POWER STEERING AND IT TAKES EVERYTHING IN MY POWER WITH MY HANDS TO TURN THE STEERING WHEEL. IT FEELS LIKE THE STEERING WHEEL LOCKED UP. ALSO WHEN I AM STARTING TO PULL INTO A PARKING STALL WHEN THE CAR IS BARELY MOVING THE STEERING WHEEL SEEMS TO LOCK UP WITH NO POWER STEERING AND I HAVE DIFFICULTY TURNING THE WHEEL. THERE ARE TIMES WHEN I CAN'T GET THE WHEEL TURNED AND I'M UNABLE TO PARK IN THE STALL. WHILE DRIVING AT NORMAL SPEEDS AND WHEN I GO TO TURN, IT DOESN'T MATTER WHETHER IT IS TURNING LEFT OR RIGHT, THE POWER STEERING IS VERY STIFF AND SOMETIMES WILL STIFFEN UP TO THE POINT THAT I HAVE A HARD TIME TURNING THE WHEEL. I TOOK INTO THE DEALER IN 12/2016 AND ASKED THEM TO CHECK IT OUT WHILE THEY DID AN OIL CHANGE TO MY CAR AND THEY SAID ALL FLUIDS WERE FINE AND NOTHING IS WRONG. I HAVE COME VERY CLOSE TO HAVING A WRECK WHEN I TRY TO TURN AND THE STEERING WHEEL ALL OF A SUDDEN STIFFENS UP SO TIGHT THAT IT TAKES ALL MY STRENGTH AND POWER TO TURN THE WHEEL. IT ACTS LIKE THE WHEEL ISN'T GOING TO TURN. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW. THERE IS SOMETHING DEFINITELY WRONG WITH THE STEERING. MY 2012 IMPALA ONLY HAS 17,000 MILES ON IT. I BOUGHT THE CAR BRAND NEW AND I'M AFRAID TO DRIVE IT BECAUSE OF THIS STEERING ISSUE AND NOT BEING ABLE TO TURN THE STEERING WHEEL. THERE SHOULD BE A RECALL WITH THE 2012 IMPALAS BECAUSE OF THIS ISSUE. THERE IS DEFINITELY A POWER STEERING OR OTHER ISSUE THAT IS CAUSING THE WHEEL TO STIFFIN UP SO TIGHT THAT YOU CAN BARELY TURN IT. *TR

THE ENGINE GOES DEAD WITHOUT WARNING WHILE I'M DRIVING DOWN THE ROAD. NO LIGHTS ON OR ANY OTHER INDICATIONS THAT IT IS ABOUT TO HAPPEN. WILL NOT RE CRANK. REALIZE THAT IT HAPPENS WHEN MY FUEL SYSTEM IS ABOUT 60 MILES TO EMPTY. AFTER PUTTING GAS IN I CAN CRANK IT RIGHT UP AND GO UNTIL IT HITS AROUND 60 MILES TO EMPTY AND IT WILL GO DEAD AGAIN WITHOUT WARNING, VERY DANGEROUS AND SCARY THING TO HAPPEN IN TRAFFIC. DEALERSHIP TECHNICIAN IS STUMPED AS TO WHAT IT IS, THEY HAVE CHANGED ONE PART AND IT DID NOT WORK, ENGINE WENT DEAD ON HIM ALSO WHEN HE TESTED DROVE IT, CAR HAS BEEN THERE FOR ALMOST 2 WEEKS NOW AND THEY DON'T KNOW WHAT TO DO. I NEED MY CAR BACK.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN UNSTABLE MOTION IN THE FRONT OF THE VEHICLE ASSOCIATED WITH THE SUSPENSION OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO STATED THAT THERE WAS NO MANUFACTURER RECALL AND NO RECOMMENDED REPAIR SOLUTION TO PREVENT THE FAILURE UNTIL THE VEHICLE WAS FURTHER TESTED AND DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.