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2012 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

204 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports5 fire reports12 injury reports

Electrical System complaints

58 reports
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Mileage unknown · Nov 10, 2014
Electrical System

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.…

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10654021

34,000 miles · Oct 16, 2014
Electrical System

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART …

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

NHTSA ODI #10645023

Mileage unknown · Oct 9, 2014
Electrical System

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE …

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10643675

Mileage unknown · Oct 2, 2014
Electrical System

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTI…

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10640843

Mileage unknown · Oct 1, 2014
Electrical System

2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO SAFETY IGNITION RECALL. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000. THE CONSUMER TRADED THE VEHICLE. *JB

NHTSA ODI #10639972

Mileage unknown · Sep 24, 2014
Electrical System

2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL #14V355000 ISSUES. *SMD

NHTSA ODI #10637900

51,000 miles · Sep 4, 2014
Electrical System

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE TRACTION AND CONTROL SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHENEVER MAKING A LEFT TURN. THE CONTACT WAS RECENTLY NOTIFIED THAT THE HUB BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT …

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE TRACTION AND CONTROL SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHENEVER MAKING A LEFT TURN. THE CONTACT WAS RECENTLY NOTIFIED THAT THE HUB BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HARNESS ON THE DRIVER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

NHTSA ODI #10630649

22,000 miles · Aug 21, 2014
Electrical SystemEngine

I AM EXTREMELY UNSATISFIED WITH MY AUTO. I DO NOT WANT A AUTO THAT I CAN NOT TRUST. THIS VEHICLE IS NOT WORTH WHAT I PAID FOR IT. I AM IN AN UPSIDE DOWN LOAN AND CAN NOT GET RID OF IT. WHAT CAN YOU DO TO HELP ME? *TR

NHTSA ODI #10627246

Mileage unknown · Aug 20, 2014
Electrical System

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MA…

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10626823

88,000 miles · Aug 19, 2014
Electrical SystemEngineSteeringCrashInjury

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND THE ENGINE STALLED. AS A RESULT OF THE FAILURE, THE REAR END OF THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDIC…

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND THE ENGINE STALLED. AS A RESULT OF THE FAILURE, THE REAR END OF THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA ODI #10626467

Official recalls

3

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

11V398000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2011

GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.

Consequence & remedy

Consequence: POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Remedy: GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.