2012 Chevrolet Impala

MY WIFE AND I OWN A 2012 CHEVROLET IMPALA,I HAVE RESEARCHED THIS VEHICLE A LOT.ON COMPLAINT WEBSITES,THERE ARE PAGES AND PAGES OF PEOPLE COMPLAINING ABOUT THE BLEND DOORS FOR HEAT AND AIR,YOU HAVE NO CONTROL OVER THE DEFROST OR AIR OOR HEAT,THAT IS DANGEROUS FOR ANYBODY TO DRIVE AND YOU CAN GO UP TO CAR AND BADLY TOUCH CAR AND IT STARTS CLICKING AND CLICKING AND DON'T STOP,CHEVROLET REFUSES TO FIX PROBLEM THAT'S THEIR FAULT FOR USING INFERIOR PARTS ,THAT TO ME AND A LOT,A LOT OF PEOPLE SAY CHEVROLET AND GM,DON'T GIVE A [XXX] ABOUT THE SAFETY OF THEIR VEHICLES OR CUSTOMERS,SO IF THIS PROBLEM ISN'T ADDRESSED,I KNOW YOU DON'T CARE BUT I'LL NEVER BUY A CHEVROLET AGAIN,AND I'VE BOUGHT QUITE A FEW CHEVROLET'S,BUT NEVER BEEN TREATED THIS WAY FOR THEIR MISTAKES,THE REASON I KNOW IT'S DANGEROUS IS BECAUSE YOU CAN'T CONTROL ANY FUNCTIONS OF THE HEAT AIR OR DEFROST,MY WIFE IS DISABLED AND FOR HER TO HAVE TO GET OUT AND WIPE WINDSHIELD OFF JUST TO DRIVE,AND GOD HELP US IF IT RAINS,WE HAVE TO PULL OVER TO CLEAN WINDSHIELD,IF THAT'S NOT DANGEROUS THEN ANYBODY THAT OWNS ONE OF THESE CARS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE ACTUATOR HAS FAILED IN THE CAR, A SMALL ELECTRICAL MOTOR THAT MOVES THE TEMP DOORS OR THE RECIRCULATION DOOR. WHEN THE ACTUATOR GOES BAD, YOU WILL HEAR A THUMP NOISE FROM UNDER THE DASH THAT IS EXTREMELY LOUD, WHICH IMPEDES THE DRIVER ABILITY TO HEAR EMERGENCY VEHICLES, WHICH IS TRUE A SAFETY CONCERN. I HAVE GOOGLED ONLINE AND THERE ARE 5K COMPLAINTS OVERALL. THIS IS A FACTORY DEFECT WHICH IS NOT SAFE FOR CONSUMER. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T1733_DS503761 HTTPS://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2012/AC_HEATER/KNOCKING_NOISE_IN_GLOVE_COMPARTMENT.SHTML

2/16/2019 (SAT 3:30PM) : SUDDENLY LOST POWER WHEN DRIVING AT 70 MPH ON HIGHWAY 99 NEAR FRESNO, CALIFORNIA. FELT LIKE NO GAS COMING IN. ENGINE WAS STILL ON, BUT GAS PEDAL SEEMED TO PUMP NO GAS TO THE ENGINE. PUMPING THE GAS PEDAL HAD NO ACCELERATION RESPONSE. SPEED CONTINUED TO DROP ON THE HIGHWAY, VERY DANGEROUS! FINALLY, LUCKILY PULLED OVER TO THE SHOULDER WITHOUT MISHAP. ENGINE WAS STILL ON WHEN STOPPING BY THE SIDE OF THE HIGHWAY, KIND OF IDLING AT LOW RPM. SHUT OFF THE ENGINE AND TRIED TO RESTART IT TO HOPE FOR THE PROBLEM TO GO AWAY. CRANKED A DOZEN TIMES AND COULD NOT TO GET ENGINE TO CONTINUE. FELT LIKE RUNNING OUT OF GAS. 2/17/2019 SUN: THE CAR WAS FINALLY TOWED TO A NEARBY DEALER. 2/18/2019 MON DEALER SERVICE DIAGNOSIS REPORTED BROKEN "FUEL FLOW CONTROL MODULE". THE ESTIMATE OF ITS REPAIR (PART + LABOR) IS NEAR $500 I HAVE ASKED THE REPLACED MODULE TO BE SAVED FOR INVESTIGATION. SUMMARY: SUDDEN FAILURE OF THE FUEL FLOW CONTROL MODULE THAT COMPLETELY CUTS OFF THE FUEL WITHOUT A FAIL-SAFE DESIGN, NOR A WARNING, FOR A PART NOT IN THE REGULAR MAINTENANCE LIST, PARTICULARLY AT LOW MILEAGE (42,000) EXPOSES DRIVERS TO HIGH RISK OF ACCIDENTS ON THE HIGHWAY. ACTION REQUESTED: IT MAY BE A QUALITY-ESCAPED ISSUE ON SUCH A MODULE. FAILSAFE DESIGN IS NEEDED FOR 21 CENTURY HIGHWAY SAFETY. I ASK NHTSA TO REQUEST GM TO INVESTIGATE THIS CASE TO DETERMINE THE CAUSE OF SUCH SUDDEN FAILURE OF FUEL FLOW CONTROL MODULE ON A LOW-MILEAGE CAR.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE SERVICE BRAKE ASSIST, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED AS THE VEHICLE CAME TO AN ABRUPT STOP. THE VEHICLE WAS TOWED TO GARBER CHEVROLET (1700 N. SAGINAW RD, MIDLAND, MI 48640) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE RECHARGED AND A LOOSE GROUND CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 144,000. **TR CONSUMER STATED SERVICE TRACTION CONTROL-SERVICE STABILIZER-SERVICE BRAKE ASSIST CAME ON AND CAR STOPPED DEAD COMPLETELY- CAR KEY IN ON POSITION AND CAR IN DRIVE. HAD NO POWER AT ALL- HAD TO MANUALLY UNLOCK MY DOOR TO GET OUT. THEY HAD TO TOW THE CAR TO GARAGE WITH MY KEYS STUCK IN IT. FLASHERS AND NOTHING WORKED. LUCKILY NO ONE SMASHED INTO ME AND IF OUT ON A MAIN HIGHWAY GOING AT A HIGHER SPEED I WOULDN'T BE HERE TO TELL YOU ABOUT THIS. THE CAR IS FIXED BUT MY FEARS OF IT HAPPENING AGAIN ARE IMMENSE. UPDATED 10/31/18*JB

I TOOK IN MY WIFE'S 2012 IMPALA INTO THE AUTO MECHANIC ABOUT A MONTH AGO BECAUSE HER DEFROSTER WAS NOT WORKING. THE MECHANIC SAID THAT THAT SOMETHING BURNED (I THINK IT WAS A BOX WITH SOME WIRES). HE REPLACED IT WITH A NEW PART AND IT WAS WORKING. LAST WEEK I NOTICED THAT HER REAR DEFROSTER IS NOT WORKING AGAIN. I PLAN ON TAKING IT IN AGAIN BUT IF THEY FIX THE SAME THING I WOULD ASSUME IT WOULD BE AN ONGOING CYCLE OF THIS PROBLEM. I DID DO SOME INTERNET RESEARCH AND NOTICED THAT OTHERS ARE HAVING THE SAME PROBLEM. I CONTACTED CHEVROLET COOPERATION AND THEY SAID THAT THERE IS NO RECALL ON THIS.

I OWN A CHEVY IMPALA THAT HAD AN IGNITION SWITCH RECALL AND AN AIRBAG RECALL. THE 2012 CHEVROLET IMPALA THAT I OWN CAUSED ME TO HAVE A SEVERE ACCIDENT THAT CAUSED ME TO SUFFER MAJOR INJURIES BECAUSE THE AIRBAGS DIDN'T DEPLOY. NHTSA CAMPAIGN ID: 14V355000 RECALL DATE: 2014-06-23 SUMMARY THIS DEFECT CAN AFFECT THE SAFE OPERATION OF THE AIRBAG SYSTEM. UNTIL THIS RECALL IS PERFORMED, CUSTOMERS SHOULD REMOVE ALL ITEMS FROM THEIR KEY RINGS, LEAVING ONLY THE IGNITION KEY. THE KEY FOB (IF APPLICABLE), SHOULD ALSO BE REMOVED FROM THE KEY RING. GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2005-2009 BUICK LACROSSE, 2006-2011 BUICK LUCERNE, 2000-2005 CADILLAC DEVILLE, 2006-2011 CADILLAC DTS, 2006-2014 CHEVROLET IMPALA, AND 2006-2007 CHEVROLET MONTE CARLO VEHICLES. SPECS / REVIEWSFOR SALE SAFETY 2012 CHEVROLET IMPALA 2012 SAFETY 2012 CHEVROLET IMPALA RECALLS FEATURES RATING RECALLS NHTSA CAMPAIGN ID: 14V355000 RECALL DATE: 2014-06-23 SUMMARY THIS DEFECT CAN AFFECT THE SAFE OPERATION OF THE AIRBAG SYSTEM. CONSEQUENCES IF THE KEY IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY. ADDITIONALLY, A KEY KNOCKED OUT OF THE RUN POSITION WILL CAUSE LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKING, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY GM WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL TWO KEY RINGS AND AN INSERT IN THE KEY SLOT OR A COVER OVER THE KEY HEAD ON ALL IGNITION KEYS, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 23, 2014. OWNERS MAY CONTACT GENERAL MOTORS CUSTOMER SERVICE AT 1-800-521-7300 (BUICK), 1-800-458-8006 (CADILLAC), AND 1-800-222-1020 (CHEVROLET). GM'S NUMBER FOR THIS RECALL IS 14299. COMPONENT AFFECTED ELECTRICAL SYSTEM:IGNITION NOTES GENERAL MOTORS LLC