2011 Chevrolet Impala

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SPEED SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

I WAS DRIVING MY CAR AND IT BEGAN TO SHAKE AND LOSE POWER AND WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON WITH MESSAGES REDUCED ENGINE POWER, SERVICE STABILTRAK. THIS HAS BEEN HAPPENING QUITE A BIT WITH THIS CAR. I HAVE BEEN RESEARCHING ONLINE AND HAVE NOTICED THAT NUMEROUS COMPLAINTS HAVE BEEN FILED GOING BACK YEARS. GM SHOULD TAKE CARE OF THIS PROBLEM AS IT IS HAPPENING WITH NUMEROUS VEHICLES. I DRIVE ON THE INTERSTATE EVERY DAY AND IF THIS HAPPENS THERE I HOPE IT DOESN'T CAUSE AN ACCIDENT. *TR

WHEN MY IMPALA WAS 4 YEARS OLD AND 42000 MILES(APRIL OR MAY OF 2013), BOTH REAR DOOR LOCKS REFUSED TO LOCK OR UNLOCK. I CONTACTED MY DEALER AND HE STATED THAT IT WAS OUT OF WARRANTY. I THEN CONTACTED GMS CUSTOMER SERVICE WHICH REITERATED THE SAME THING. AFTER INVESTIGATING ONLINE, THERE ARE QUITE A FEW BLOGS WITH CUSTOMERS WHO HAVE THE SAME PROBLEM. TO REPLACE THESE LOCKS COSTS APPROXIMATELY $800. I CONTACTED YOUR ORGANIZATION THIS MORNING AND THEY TOLD ME TO CONTACT CHEVROLET AT 1-800-222-1020. WHEN I CONTACTED THEM, I WAS INFORMED THAT THE SERIAL NUMBER DID NOT FALL UNDER ANY RECALLS. HOWEVER, CHEVROLET DOES HAVE A DOOR LOCK RECALL. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED WRIST AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

THE THREE REAR SEAT HEADREST ARE WAY TOO LARGE AND HIGH AND BLOCK THE DRIVERS VIEW OUT OF THE REAR WINDOW. EACH ONE OF THE THREE HEADREST BLOCK PART OF THE VIEW OUT OF THE REAR WINDOW. THIS IS A VERY DANGEROUS SITUATION THAT DRIVERS OF THIS CAR ARE BEING FORCED TO DEAL WITH. THERE SHOULD BE ABSOLUTELY NOTHING INTERFERING WITH THE VIEW OUT OF THE REAR WINDOW FROM THE DRIVERS SEAT. THE REAR SEAT HEADREST ARE OBVIOUSLY OBSTRUCTING THE DRIVERS VIEW OUT OF THE REAR WINDOW. THIS IS AN OBVIOUS SAFETY HAZARD. IT IS JUST A MATTER OF TIME BEFORE SOMEONE BACKS INTO SOMETHING OR SOMEONE OR CHANGES LANES CAUSING A CRASH ON A HIGHWAY DESTROYING PROPERTY, INJURING OR KILLING SOMEONE. THEN THERE WILL BE A HUGE CIVIL SUIT AND YOU CAN BET THE DRIVER OF THE CAR WILL PREVAIL ESPECIALLY AFTER THIS SAFETY HAZARD HAS BEEN REPORTED TO GM, NHTSA, THE BBB AND OTHERS AND NOTHING WAS DONE TO MANDATE A RECALL TO HAVE THESE HEADREST REMOVED.

I PURCHASED A 2011 CHEVROLET 2011 IMPALA LT CAR RECENTLY. I FIND THAT THE HEIGHTS OF THE THREE BACK-SEAT HEAD RESTS ARE EXTREMELY HAZARDOUS FOR A DRIVER OF THIS CAR. EACH HEAD REST IS FIVE INCHES TOO HIGH TO SEE OUT THE BACK WINDOW. I HAD NOT HEARD BEFORE HAND THAT THE 2011 IMPALA WAS WELL KNOWN FOR THIS PROBLEM UNTIL AFTER I HAD PURCHASED THE CAR. RECENTLY, BECAUSE OF MY LIMITED VISIBILITY PAST THE LEFT BACK-SEAT WINDOW HEAD RESTS, IN BACKING MY CAR, I BUMPED A PARKED CAR. MY LEFT REAR FENDER STRUCK THE LICENSE PLATE HOLDER OF THAT CAR. THE COST OF THIS FENDER REPAIR WAS $983.00. I FEAR THAT MY DRIVING THIS CAR WITHOUT CHANGES MADE IN THE CONSTRUCTION OF THESE HEAD RESTS IS LEADING TO ANOTHER MORE SERIOUS ACCIDENT WAITING. TO HAPPEN. I WILL APPRECIATE YOUR ATTENTION INTO THIS MATTER. THANK YOU.

I WAS DRIVING ON I70 GOING 70 MPH AND OUT OF NOWHERE MY ENGINE LIGHT COMES ON AND 3 MESSAGES START APPEARING ON THE DASH. 1) SERVICE STABILTRAC, 2) SERVICE TRACTION CONTROL, 3( ENGINE POWER REDUCING. MY CAR A 2011 CHEVY IMPALA SLOWS DOWN TO ABOUT 50. I GET IT GOING BACK TO 60 BUT NOT VERY EASILY. I KEEP GOING AND MERGE ONTO 465 (INDIANAPOLIS INDIANA AREA). I COME INTO SLOWER TRAFFIC WHERE I NEED TO STOP. I APPLY MY BREAKS AND THE PEDAL WILL NOT ENGAGE. ALMOST HIT A CAR. ALSO WHEN I SLOWED DOWN THE CAR STARTED SHAKING BAD. I CONTINUE A LITTLE FARTHER IN SLOW TRAFFIC AND HAD TO STOP AGAIN, SAME THING WITH THE BREAKS. SO I PULLED OVER AND SHUT OFF MY CAR ON THE SIDE OF I465. MY DAUGHTER HAD LOOKED UP THE ERROR MESSAGES ON THE INTERNET AND THERE SEEM TO BE A LOT ON THERE WITH THE SAME PROBLEM. THEY ALL SAID THE SAME THING, AFTER SHUTTING THE CAR OFF AND RESTARTING IT IT WAS FINE. I MADE IT HOME AND EVERYTHING SEEMED FINE FOR A COUPLE OF WEEKS AND IT HAPPENED A FEW MORE TIMES SO FAR. ONCE AT A STOP SIGN AND THE SAME DAY AS I WAS BACKING OUT OF PARKING SPACE AT WORK. ONCE AGAIN THAT SAME WEEK I WAS DRIVING IN TOWN AND TOOK OFF FROM A RED LIGHT AND IT HAPPENED AGAIN. FROM A COMPLETE STOP THE CAR STARTED SHAKING AND THE ERROR MESSAGES AND ENGINE LIGHT COME ON AND IT WOULD NOT ACCELERATE. I WOULD HAVE THOUGHT NOTHING ABOUT IT EXCEPT TO GET IT FIXED, BUT AFTER READING SO MUCH ON THE INTERNET ABOUT THE SAME PROBLEM THERE HAS TO BE AN ISSUE AND NEEDS TO BE RECALLED. GM NEEDS TO OWN UP TO THIS PROBLEM BEFORE PEOPLE GET INJURED OR WORSE DIE FROM THIS ISSUE. *TR

MY DAUGHTER WAS DRIVING 45 MPH IN THE RAIN, THE CAR LIGHTED UP AND READ THE STABILITRAK WAS HAVING A PROBLEM AND REDUCED POWER...CAR SLOWED SUDDENLY. SHE WAS DRIVING AT NIGHT. SHE PULLED OVER, SHUT OFF THE CAR, RESTARTED IT. THIS LAST WEEK, THIS IS NOW A MULTIPLE TIME PER DAY OCCURRENCE. LAST SUMMER AFTER THE FIRST INCIDENT, SHE TOOK THE CAR TO THE CHEVY DEALER IN WATERVILLE, WHO HOOKED IT UP TO THE COMPUTER WHICH DID NOT SHOW ANY CODE. HE TOLD HER TO CONTINUE DRIVING IT AND IT PROBABLY GOT WET. SHE TOOK IT AGAIN TODAY TO ANOTHER GARAGE IN WATERVILLE, WHO HOOKED IT UP TO THE COMPUTER, AND IT DID NOT SAY ANYTHING WAS WRONG. SHE IS EXPERIENCING LOSS OF POWER TO THE CAR MULTIPLE TIMES A DAY WITH MULTIPLE WARNINGS ABOUT THE STABILITRAK. THIS IS A DANGEROUS SITUATION. *TR