NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reportsMileage unknown · Dec 7, 2018
Air Bags
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR KEPT RANDOMLY FLASHING TO SERVICE THE AIR BAGS. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA …
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR KEPT RANDOMLY FLASHING TO SERVICE THE AIR BAGS. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461) WAS INFORMED THAT THE VEHICLE WAS UNABLE TO PASS A STATE INSPECTION DUE TO THE FAILURE AND THEY INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11156808
Mileage unknown · Dec 4, 2018
Electrical System
AS I WAS DRIVING HOME THE CAR WENT INTO SHUTDOWN MODE. THE CAR WOULD NOT ACCELERATE AND THE DASHBOARD CLUSTER READ, TRACTION CONTROL SYSTEM FAILURE, AND A FEW OTHER THINGS THAT I DID NOT GET TO READ BECAUSE I WAS WATCHING THE ROAD. THEN THE TEMPERATURE GAUGE WENT TO THE MAX, AND THE CAR WAS NOT OVERHEATING AT ALL. I SHUT THE CAR…
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AS I WAS DRIVING HOME THE CAR WENT INTO SHUTDOWN MODE. THE CAR WOULD NOT ACCELERATE AND THE DASHBOARD CLUSTER READ, TRACTION CONTROL SYSTEM FAILURE, AND A FEW OTHER THINGS THAT I DID NOT GET TO READ BECAUSE I WAS WATCHING THE ROAD. THEN THE TEMPERATURE GAUGE WENT TO THE MAX, AND THE CAR WAS NOT OVERHEATING AT ALL. I SHUT THE CAR OFF CHECKED ALL FLUIDS STARTED THE CAR BACK UP AND TRIED TO GET GOING AND THE CAR WOULD NOT ACCELERATE. AFTER A FEW MINUTES I MANAGED TO GET THE CAR BACK HOME AND A FEW MONTHS LATER IT HAPPENS AGAIN. I WENT TO EDMUNDS FORUM AND THERE ARE DOZENS OF THE SAME COMPLAINTS FOR THE SAME THING.
NHTSA ODI #11155831
67,500 miles · Nov 26, 2018
Power Train
NO PROBLEM W TRANSMISSION UNTIL IT BROKE DOWN HALLOWEEN MY CAR HAS JUST UNDER 68K MILES THIS IS RIDICULOUS NOTHING WAS WRONG DROVE NO ISSUES, WENT TO LEAVE WHEN I TTOOK OFF NOTICE LOUD METAL ON METAL GRINDING NOISE, LIKE NO ENGINE POWER
NHTSA ODI #11154044
172,000 miles · Nov 25, 2018
Power TrainSteeringStructure
I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPEC…
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I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WRECKED IN APARTMENT COMPLEX BECAUSE MOTOR CAME PARTIALLY LOOSENED. I CANT DRIVE THE VEHICLE AND NOW IT HAS TO BE TOWED HOME AND TOWED AGAIN TO THEIR LOT TO BE REPAIRED
NHTSA ODI #11153610
120,740 miles · Nov 9, 2018
Air Bags
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR SERVICE AND IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAI…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR SERVICE AND IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,740.
NHTSA ODI #11150371
130,000 miles · Oct 14, 2018
SteeringSuspensionCrash
TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS
NHTSA ODI #11140199
95,000 miles · Oct 12, 2018
Electronic Stability Control (esc)Power TrainService Brakes
WHEN I FIRST PURCHASE MY CAR FROM A USED CAR DEALER WHICH IS SMART AUTO DEALER, 2 WEEKS LATER MY VEHICLE WILL START TO HAVE ISSUES WHILE MY VEHICLE IS IN MOTION ON THE SERVICE STREETS. WHENEVER I AM MAKING A LEFT TURN MY ALERT ALARM WILL LIGHT UP ON DASH STATING SERVICE BRAKE ASSIST , SERVICE STABILITRAK , SERVICE TRACTION CONT…
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WHEN I FIRST PURCHASE MY CAR FROM A USED CAR DEALER WHICH IS SMART AUTO DEALER, 2 WEEKS LATER MY VEHICLE WILL START TO HAVE ISSUES WHILE MY VEHICLE IS IN MOTION ON THE SERVICE STREETS. WHENEVER I AM MAKING A LEFT TURN MY ALERT ALARM WILL LIGHT UP ON DASH STATING SERVICE BRAKE ASSIST , SERVICE STABILITRAK , SERVICE TRACTION CONTROL AND ABS LIGHT, THIS WILL GO ON & OFF, BUT NOW IT STAYS ON CONSTANTLY. WHILE TURNING LEFT, THERE WILL BE A GRINDING NOISE, CAR TENDS TO REDUCE ITS POWER, LIKE ITS HARD FOR ME TO TAKE OFF AND MY VEHICLE WILL KICK SO HARD, LIKE SOMETHING IS LOCKING. ALSO ANOTHER ISSUE IS WHILE PARKED ON A SLANTED CARPORT, MY VEHICLE WILL NOT GO INTO REVERSE GEAR. I FEEL LIKE MY VEHICLE IS GOING TO BREAK BECAUSE, I HAVE TO FORCE IT TO GET INTO REVERSE GEAR, THAT THE VEHICLE WILL MAKE THE LOUDEST NOISE, LIKE MY AXLE IS GOING TO BREAK ON ME. ACCORDING TO THE DEALERS SERVICE DEPARTMENT ITS NOT SHOWING UP ON THERE DIAGNOSTIC AS ANY ISSUES. CAN SOMEONE PLEASE TELL ME IF THERE IS A RECALL ON MY VEHICLE? THERE WAS A KNOWN RECALL, BUT MY VIN# IS NOT SHOWING UP. DEALERS ARE TRYING TO CHEAT ME
NHTSA ODI #11139974
130,000 miles · Oct 10, 2018
Electronic Stability Control (esc)SuspensionUnknown Or Other
WHEN TURNING LEFT THE VEHICLE MAKES A GRINDING NOISE AND THE WARNING LIGHT TO SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND SERVICE ABS COME ON. THIS IS MORE NOTICEABLE AT LOW SPEEDS OR WHEN TURNING FROM A STOPPED POSITION. THE VEHICLE ALSO SHAKES WHEN ACCELERATING OR MAINTAINING ANY SLEEK GREATER THAN 25MPH. THE SHAKE IS M…
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WHEN TURNING LEFT THE VEHICLE MAKES A GRINDING NOISE AND THE WARNING LIGHT TO SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND SERVICE ABS COME ON. THIS IS MORE NOTICEABLE AT LOW SPEEDS OR WHEN TURNING FROM A STOPPED POSITION. THE VEHICLE ALSO SHAKES WHEN ACCELERATING OR MAINTAINING ANY SLEEK GREATER THAN 25MPH. THE SHAKE IS MOST NOTICEABLE BETWEEN 45-60MPH, AND BECOMES LESS NOTICEABLE BETWEEN 61-70MPH.
NHTSA ODI #11139377
Mileage unknown · Oct 6, 2018
Air Bags
SERVICE AIR BAG ON DASH CAME ON TODAY AFTER A BASIC OIL CHANGE @ A DEALERSHIP
NHTSA ODI #11138809
Mileage unknown · Sep 3, 2018
Air BagsElectrical SystemElectronic Stability Control (esc)
I WAS DRIVING HOME FROM WORK AND I WAS DOING 55 MPH,AND THE CAR STARTED TO HESITATE,AND THE DASHBOARD INFO READ STABILITRAC, ENGINE SAFTY MOD, AND REDUCED POWER. THEN THE CAR STARTED TO SLOW DOWN,AND WHEN I TRIED TO GIVE IT SOME GAS THE ENGINE STARTED TO KNOCK,AND THE TEMPERATURE GAUGE WENT ALL THE WAY UP TO THE TOP. I PULLED OV…
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I WAS DRIVING HOME FROM WORK AND I WAS DOING 55 MPH,AND THE CAR STARTED TO HESITATE,AND THE DASHBOARD INFO READ STABILITRAC, ENGINE SAFTY MOD, AND REDUCED POWER. THEN THE CAR STARTED TO SLOW DOWN,AND WHEN I TRIED TO GIVE IT SOME GAS THE ENGINE STARTED TO KNOCK,AND THE TEMPERATURE GAUGE WENT ALL THE WAY UP TO THE TOP. I PULLED OVER AND SHUT THE CAR OFF,AND OPENED THE HOOD, AND IT WASN'T EVEN OVER HEATING. AFTER LETTING IT SIT FOR A FEW MINUTES I STARTED IT UP AND WENT ABOUT FIVE HUNDRED FEET AND IT DID IT AGAIN.
NHTSA ODI #11124098
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗