Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
6725–50K
8750–75K
6375–100K
74100–150K
34150K+
351 reports with mileage · 90 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports3 fire reports10 injury reports
What owners actually said
441 reports
19,701 miles · Jun 24, 2011
Tires
TOOK 2010 IMPALA LTZ TO HAVE OIL CHANGED AND TIRES ROTATED. THEY FOUND THE FRONT TIRES TO BE WORN BADLY ON THE INSIDE OF EACH TIRE. THE DRIVER'S SIDE HAD MUCH WORSE WEAR WITH THE STEEL CORDS VISIBLE. WE BOUGHT THE CAR FROM A DEALERSHIP WITH OVER 10,000 MILES ON IT. IT NOW HAS 19,000. IN AN ONLINE SEARCH, WE FOUND THAT THE C…
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TOOK 2010 IMPALA LTZ TO HAVE OIL CHANGED AND TIRES ROTATED. THEY FOUND THE FRONT TIRES TO BE WORN BADLY ON THE INSIDE OF EACH TIRE. THE DRIVER'S SIDE HAD MUCH WORSE WEAR WITH THE STEEL CORDS VISIBLE. WE BOUGHT THE CAR FROM A DEALERSHIP WITH OVER 10,000 MILES ON IT. IT NOW HAS 19,000. IN AN ONLINE SEARCH, WE FOUND THAT THE CAR HAD WORK DONE ON THE STEERING BEFORE WE PURCHASED IT. IT STILL HAS A PROBLEM WITH A GROWLING SOUND IN THE STEERING AT TIMES. COULD THAT EFFECT TIRE WEAR? *TR
NHTSA ODI #10408805
Mileage unknown · Jun 1, 2011
Steering
POWER STEERING PUMP FAILED ON BRAND NEW CAR. THIS MAKES THE FOURTH TIME. CAR PURCHASED 4DEC10 1ST FAILURE 25MAR11 2ND FAILURE 19APRIL11 3RD FAILURE 18MAY11. *TR
NHTSA ODI #10404088
49,778 miles · May 23, 2011
Power Train
MAY 9TH, I PARKED MY CAR IN A SCHOOL PARKING LOT . UPON TRYING TO MOVE THE CAR TO GO HOME I COULD NOT GET IT TO GO IN TO GEAR. I CALLED FOR A TOW TRUCK, WHILE WAITING FOR A TOW A FRIEND OF MINE HELPED ME REMOVE THE CENTER CONSOLE TO SEE IF WE COULD LOCATE THE ISSUE. WE ENDED UP HAVING TO MANUALLY DEPRESS A BUTTON ON THE SIDE OF …
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MAY 9TH, I PARKED MY CAR IN A SCHOOL PARKING LOT . UPON TRYING TO MOVE THE CAR TO GO HOME I COULD NOT GET IT TO GO IN TO GEAR. I CALLED FOR A TOW TRUCK, WHILE WAITING FOR A TOW A FRIEND OF MINE HELPED ME REMOVE THE CENTER CONSOLE TO SEE IF WE COULD LOCATE THE ISSUE. WE ENDED UP HAVING TO MANUALLY DEPRESS A BUTTON ON THE SIDE OF THE SHIFTING SYSTEM TO GET THE CAR TO GO INTO GEAR. ONCE OUT OF PARK THE SHIFTER MOVED FREELY BETWEEN R/N/D. ON 5-22-2010, WHILE TRAVELING APPROXIMATELY 15-20MPH ON MY HOME STREET IN MY NEIGHBORHOOD THE LEFT FRONT (DRIVER) TIE ROD SNAPPED IN HALF SENDING MY CAR UP OVER THE SIDEWALK CURB AND INTO THE GRASS/TREES. THE CAR JERKED HARD LEFT AND WAS SURGING FORWARD AND HARD TO CONTROL AND KEPT JERKING PULLING AND SURGING FOR APPROX 75 FEET UNTIL I WAS ABLE TO GAIN SOME CONTROL AND GET MYCAR BACK ONTO MY STREET AND INTO MY DRIVEWAY. IT IS UNDRIVABLE AND AM WAITING ON A TOW TO THE LOCAL CHEVY DEALERSHIP TO ADDRESS THESE ISSUES. *TR
NHTSA ODI #10402427
200 miles · Jan 25, 2011
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET …
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE TIRES WERE ROTATED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND TOOK THE VEHICLE BACK TO THE DEALER WHERE THE TIRES WERE REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THAT BECAUSE THEY WERE UNABLE TO DIAGNOSE THE FAILURE, THEY COULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
NHTSA ODI #10378597
3,500 miles · Jan 20, 2011
Tires
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR RADIAL TIRE P225-55R17 95T, DEPARTMENT OF TRANSPORTATION NUMBER M643HHDR061, SERIAL NUMBER 0266496130292535. THE CONTACT NOTICED THE PASSENGER FRONT TIRE FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO STATED THAT THE FAILURE WAS LOCATED AT THE TIRE SID…
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TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR RADIAL TIRE P225-55R17 95T, DEPARTMENT OF TRANSPORTATION NUMBER M643HHDR061, SERIAL NUMBER 0266496130292535. THE CONTACT NOTICED THE PASSENGER FRONT TIRE FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO STATED THAT THE FAILURE WAS LOCATED AT THE TIRE SIDEWALL WHICH HAD A LEAK. THE DEALER WAS CONTACTED THEY ADVISED THE FAILURE WAS NOT DUE TO A DEFECTED SIDE WALL. THE DEALER STATED THE CONTACT DROVE OVER AN OBJECT ON THE ROAD CAUSING THE TIRE TO FAIL AND THEY WILL NOT BE RESPONSIBLE FOR THE COST FOR THE TIRE REPLACEMENT. THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 39,050.
NHTSA ODI #10377994
58,014 miles · Dec 6, 2010
Traction Control System
THE 2010 IMPALA WAS AT HWY SPEEDS AND IN CRUISE CONTROL AT APPROX 65MPH. THE CAR GOT A FRONT TWITCH THAT TURNED INTO A VIBRATION. THE CRUISE STARTED TO SURGE APPROX ONE HOUR INTO THE TRIP. THE TRACTION CONTROL LIGHT CAME ON, THE CHECK ENGINE LIGHT A COUPLE SECONDS LATER AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL …
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THE 2010 IMPALA WAS AT HWY SPEEDS AND IN CRUISE CONTROL AT APPROX 65MPH. THE CAR GOT A FRONT TWITCH THAT TURNED INTO A VIBRATION. THE CRUISE STARTED TO SURGE APPROX ONE HOUR INTO THE TRIP. THE TRACTION CONTROL LIGHT CAME ON, THE CHECK ENGINE LIGHT A COUPLE SECONDS LATER AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE, DRIVE AT REDUCED SPEEDS AND IGNITION FAILURE. THE TRACTION CONTROL FAILED AT HWY SPEEDS LEAVING THE DRIVER COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. THIS IS THE SECOND TIME THIS HAS HAPPENED. BOTH TIMES CARS APPROACHED AT HWY SPEEDS WHILE I WAS SLOWING DOWN WITHOUT BRAKE LIGHTS. *TR
NHTSA ODI #10369300
37,500 miles · Nov 22, 2010
SeatsService Brakes, HydraulicStructure
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE BELIEVED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND SHE DEPRESSED THEM BOTH AT THE SAME TIME. THE CONTACT FELT THAT THE PARKING BRAKE RELEASE WAS TOO HIGH UP. THE CONTACT SENT A LETTER TO THE MANUFACTURER WHO ADVISED HER TO TAKE …
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TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE BELIEVED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND SHE DEPRESSED THEM BOTH AT THE SAME TIME. THE CONTACT FELT THAT THE PARKING BRAKE RELEASE WAS TOO HIGH UP. THE CONTACT SENT A LETTER TO THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 37,500. UPDATED 01/24/11 *BF THE CONSUMER STATED ON THREE OCCASIONS SHE ACCIDENTALLY HIT THE GAS PEDAL INSTEAD OF THE BRAKE PEDAL. UPDATED EVOQ 01/27/11 UPDATED 03/22/11 THE CONSUMER STATED THE HEAD REST OBSTRUCTS THE DRIVER'S VIEW WHEN BACKING OUT OF A PARKING SPACE. ALSO, WHEN DRIVING DOWN A SMALL INCLINE TO ENTER A SMALL STREET, THE FRONT UNDER CARRIAGE OF THE VEHICLE SCRAPPED THE STREET. THE PLATFORM FOR THE FOOT REST ON THE DRIVER; SIDE FOR THE LEFT FOOT CAUSED THE CONSUMER TO EXPERIENCE FOOT CRAMPS AS HER ANKLE WAS IN A FLEX POSITION AS THERE WAS NOT ENOUGH SPACE. UPDATED 05/17/11 *JB THE CONSUMER STATED VEHICLE PULLED TO THE RIGHT. THE DEALER INFORMED THE CONSUMER THERE WERE TWO DIFFERENT TYPED OF TIRES ON THE VEHICLE, WHICH WAS CAUSING THE VEHICLE TO PULL TO THE RIGHT. THE CONSUMER. THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT WHERE THEY INFORMED HER, THE ODOMETER HAD BEEN ROLLED BACK 2500 MILES. UPDATED 09/20/11
NHTSA ODI #10367170
2,000 miles · Nov 17, 2010
Seats
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND THEN SUDDENLY ENCOUNTERED RUMBLE STRIPS IN THE ROADWAY. THE CONTACT WAS AWAKENED AND HE STATED THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE SEAT HEADREST WHICH WAS DESIGNED IN A CURVE POSITION AND…
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TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND THEN SUDDENLY ENCOUNTERED RUMBLE STRIPS IN THE ROADWAY. THE CONTACT WAS AWAKENED AND HE STATED THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE SEAT HEADREST WHICH WAS DESIGNED IN A CURVE POSITION AND CAUSED HIM TO BECOME EXTREMELY RELAXED THAT RESULTED IN DROWSINESS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE HEADREST WAS A MANUFACTURER DESIGN. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/02/11 *CN
NHTSA ODI #10366509
1,000 miles · Jun 21, 2010
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY O…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY OF PURCHASE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 08/18/10
NHTSA ODI #10339292
120 miles · Jan 13, 2010
Power TrainCrash
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE PARING BRAKE ENGAGED. THE GEAR SHIFTER WAS NOT PLACED IN THE "PARK" POSITION AND UNEXPECTEDLY, THE VEHICLE ROLLED INTO A RETAINING POND. THERE WERE NO OCCUPANTS IN THE VEHICLE. THERE WAS ALSO A MALFUNCTION WITH THE IGNITION SWIT…
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TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE PARING BRAKE ENGAGED. THE GEAR SHIFTER WAS NOT PLACED IN THE "PARK" POSITION AND UNEXPECTEDLY, THE VEHICLE ROLLED INTO A RETAINING POND. THERE WERE NO OCCUPANTS IN THE VEHICLE. THERE WAS ALSO A MALFUNCTION WITH THE IGNITION SWITCH RELEASING THE KEY WHENEVER THE GEAR SHIFTER WAS NOT IN THE "PARK" POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 120. UPDATED 05/06/10. *LJ UPDATED 09/20/10
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year