Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
6725–50K
8750–75K
6375–100K
74100–150K
34150K+
351 reports with mileage · 90 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports3 fire reports10 injury reports
What owners actually said
441 reports
68,800 miles · Apr 14, 2017
Vehicle Speed Control
DRIVING 65MPH ON HIGHWAY WHEN "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" LIGHTS CAME ON AND ENGINE STARTED TO THROTTLE DOWN. HAD NO CHOICE BUT TO PULL OVER ONTO LEFT SHOULDER WITH A SEMI CLOSE BEHIND. TURNED CAR OFF FOR 1 MINUTE AND RESTARTED AND THE "REDUCED ENGINE POWER AND "SERVICE STABILITRAK DISAPPEARED. HOW IS THIS…
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DRIVING 65MPH ON HIGHWAY WHEN "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" LIGHTS CAME ON AND ENGINE STARTED TO THROTTLE DOWN. HAD NO CHOICE BUT TO PULL OVER ONTO LEFT SHOULDER WITH A SEMI CLOSE BEHIND. TURNED CAR OFF FOR 1 MINUTE AND RESTARTED AND THE "REDUCED ENGINE POWER AND "SERVICE STABILITRAK DISAPPEARED. HOW IS THIS NOT A SAFETY ISSUE REQUIRING A RECALL?
NHTSA ODI #10978490
170,000 miles · Apr 11, 2017
Power Train
TAKATA RECALL CAR JERKS HARD EVERY TIME YOU PUSH THE GAS TO MOVE FORWARD OR BACKWARD AS IF IT DON'T WANT TO MOVE. AND THE RPM RISE UP
NHTSA ODI #10971868
51,000 miles · Apr 11, 2017
Power Train
WHILE DRIVING ON A SECONDARY ROADWAY HEARD A LOUD NOISE THEN LOST STEERING CONTROL AS THE FRONT WHEELS LOCKED AND WAS FORCED OFF THE ROAD VEERING TO THE RIGHT. THE FRONT WHEELS WILL NOT ROTATE IN ANY GEAR NOW VEHICLE WAS TOWED TO THE DEALER. FELDMAN CHEVROLET OF NOVI, MI STATES THERE IS METAL IN THE TRANSMISSION FLUID. L…
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WHILE DRIVING ON A SECONDARY ROADWAY HEARD A LOUD NOISE THEN LOST STEERING CONTROL AS THE FRONT WHEELS LOCKED AND WAS FORCED OFF THE ROAD VEERING TO THE RIGHT. THE FRONT WHEELS WILL NOT ROTATE IN ANY GEAR NOW VEHICLE WAS TOWED TO THE DEALER. FELDMAN CHEVROLET OF NOVI, MI STATES THERE IS METAL IN THE TRANSMISSION FLUID. LOW MILES AND NO PRIOR ACCIDENTS, NO TRANSMISSION ISSUES PRIOR, DEALER MAINTAINED. LOSS OF STEERING CONTROL IS A SAFETY ISSUE.
NHTSA ODI #10971813
2 miles · Apr 3, 2017
Service Brakes
A COMMON ISSUE AMONGST CHEVY IMPALA'S IS THE "SERVICE STABILITRAK" ERROR. IT COMES ON EVERY DAY AND EFFECTS MY BRAKE PEDAL AND ENGINE POWER. I WILL BE ATTACHING A LINK PROVING THAT THIS HAS BEEN AN IGNORED ISSUE BY GM FOR YEARS. IT IS NOT SAFE TO HAVE THESE CARS ON THE ROAD AND I DEMAND A RECALL/DIFFERENT CAR FROM MY DEALERSHIP …
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A COMMON ISSUE AMONGST CHEVY IMPALA'S IS THE "SERVICE STABILITRAK" ERROR. IT COMES ON EVERY DAY AND EFFECTS MY BRAKE PEDAL AND ENGINE POWER. I WILL BE ATTACHING A LINK PROVING THAT THIS HAS BEEN AN IGNORED ISSUE BY GM FOR YEARS. IT IS NOT SAFE TO HAVE THESE CARS ON THE ROAD AND I DEMAND A RECALL/DIFFERENT CAR FROM MY DEALERSHIP AS MY CAR IS LESS THAN 2YRS OLD. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10970308
140,000 miles · Mar 27, 2017
Electronic Stability Control (esc)
THIS PROBLEM TENDS TO ONLY HAPPEN WHEN THE CAR IS IN MOTION TRYING TO TURN LEFT OR RIGHT AND SIMPLY JUST TRYING TO ACCELERATE FROM A STOP LIGHT OR STOP SIGN. IT IS VERY HARD TO DESCRIBE WHAT ACTUALLY HAPPENS BUT IT'S LIKE THE CAR HAS A HUGE HICCUP AND IT SOUNDS LIKE SOMETHING IS LOOSE UNDERNEATH. I HAVE TO LIGHTLY TOUCH THE GAS …
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THIS PROBLEM TENDS TO ONLY HAPPEN WHEN THE CAR IS IN MOTION TRYING TO TURN LEFT OR RIGHT AND SIMPLY JUST TRYING TO ACCELERATE FROM A STOP LIGHT OR STOP SIGN. IT IS VERY HARD TO DESCRIBE WHAT ACTUALLY HAPPENS BUT IT'S LIKE THE CAR HAS A HUGE HICCUP AND IT SOUNDS LIKE SOMETHING IS LOOSE UNDERNEATH. I HAVE TO LIGHTLY TOUCH THE GAS PEDAL TO TRY AND AVOID THIS HAPPENING. I GET THE WARNING LIGHT-SERVICE STABILITRACK AND TRACTION CONTROL. I GET SCARED AT TIMES TRYING TO MAKE TURNS BECAUSE WHEN THE HICCUPPING HAPPENS, IT DELAYS THE CAR FOR SECONDS AND I TRY TO PRESS ON THE GAS BUT IT WON'T GET UP TO SPEED. NEEDLESS TO SAY, IF IT'S POSSIBLE, I TRY AND WAIT FOR A GOOD DISTANCE BETWEEN ME CROSSING AND THE CARS COMING.
NHTSA ODI #10968810
Mileage unknown · Mar 20, 2017
Unknown Or Other
ACCORDING TO YOUR WEBSITE THERE ARE FOUR (4) RECALL ITEMS FOR THIS CAR' LOWER CONTROL ARM, SEATBELT ASSEMBLE ANCHORAGE PASSENGER PRESSURE SENSOR WIRES AND IGNITION CUT OFF. I HAVE CONTRACTED BEN MYNATT CHEVROLET DEALERSHIP AT 281 CONCORD PKWY S, CONCORD, NC 28027 REGARDING THESE RECALLS. ACCORDING TO BEN MYNATT CHEVROLET THESE R…
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ACCORDING TO YOUR WEBSITE THERE ARE FOUR (4) RECALL ITEMS FOR THIS CAR' LOWER CONTROL ARM, SEATBELT ASSEMBLE ANCHORAGE PASSENGER PRESSURE SENSOR WIRES AND IGNITION CUT OFF. I HAVE CONTRACTED BEN MYNATT CHEVROLET DEALERSHIP AT 281 CONCORD PKWY S, CONCORD, NC 28027 REGARDING THESE RECALLS. ACCORDING TO BEN MYNATT CHEVROLET THESE RECALLS DO NOT ASSIST. PLEASE CONFIRM. I ALSO SEE THAT THERE ARE 313 COMPLAINTS BUT 0 INVESTIGATIONS.
NHTSA ODI #10967218
166,000 miles · Mar 16, 2017
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE REDUCED ENGINE POWER INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE BEGAN TO JERK AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY SENSOR FAILED AND NEEDED TO BE R…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE REDUCED ENGINE POWER INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE BEGAN TO JERK AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
NHTSA ODI #10966386
25,000 miles · Mar 8, 2017
Structure
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ENTERING THE PARKED VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER FLOOR HAD A PUDDLE OF WATER AFTER IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE WATER ENTERED THE INSIDE OF THE VEHICLE THROUGH THE FIREWALL. THE VEHICLE WAS REPAIRED. THE MA…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ENTERING THE PARKED VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER FLOOR HAD A PUDDLE OF WATER AFTER IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE WATER ENTERED THE INSIDE OF THE VEHICLE THROUGH THE FIREWALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 10/17/17*LJ
NHTSA ODI #10959651
70,000 miles · Feb 26, 2017
Electrical System
MY IMPALA HEATING AND AIR CONDITION UNIT DOES NOT WORK PROPERLY AND MAKES CLICKING NOISE WHEN I DO THE FOLLOWING: GET IN THE CAR, START THE CAR, TOUCH THE HEATING AND AC KNOBS. I WAS ADVISED BY THE MECHANIC THAT THEY CAN'T TELL ME WHAT IT WOULD COST BUT THIS IS A DEFECT IN THE IMPALA. SAID THAT THE CLICKING IS BECAUSE IT'S TRYIN…
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MY IMPALA HEATING AND AIR CONDITION UNIT DOES NOT WORK PROPERLY AND MAKES CLICKING NOISE WHEN I DO THE FOLLOWING: GET IN THE CAR, START THE CAR, TOUCH THE HEATING AND AC KNOBS. I WAS ADVISED BY THE MECHANIC THAT THEY CAN'T TELL ME WHAT IT WOULD COST BUT THIS IS A DEFECT IN THE IMPALA. SAID THAT THE CLICKING IS BECAUSE IT'S TRYING TO CATCH BACK TO WHAT EVER IS DISPLACED AND KEEPS TRYING. I'VE TIME THIS CLICKING AND IT GOES ON FOR A WHOLE MINUTE. I HAVE A DUAL SYSTEM AND IT APPEARS THE PASSENGER SAID HEATS WHEN IT WANTS TO,..THIS HAD BEEN GOING ON IN MY CAR FOR THE LAST 8 MONTHS AND I WOULD LIKE TO KNOW WHY THE COMPANY HAVE NOT TAKEN RESPONSIBILITY FOR THIS DEFECT. I WOULD LIKE FOR THE COMPANY TO TAKE RESPONSIBILITY AND RECALL AND HELP THE OWNERS OF THE AWFUL SOUND AND EMBARRASSING WHEN OTHERS GET IN YOUR CAR AND HEAR THE MADNESS THAT YOU HAVE TO TRY AND EXPLAIN. I DON'T THINK THIS HELP PEOPLE WANTING TO BUY THE CAR. THANKS
NHTSA ODI #10957079
57,000 miles · Jan 28, 2017
Unknown Or Other
I WAS DRIVING AND MAKING A LEFT TURN AND ALL OF THE SUDDEN THE CAR STARTED SHAKING VERY HARD. AND IT MADE LIKE A ZOOMING SOUND AND ALL THE POWER WENT OUT. THE SERVICE TRACTION CONTROL CAME UP ON THE DASH BOARD. THE MOTOR ICON STARTED FLASHING. THE BRAKES WERE NOT WORKING PROPERLY AND THEN IT JUST STOPPED. HAD TO PUT IT IN NE…
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I WAS DRIVING AND MAKING A LEFT TURN AND ALL OF THE SUDDEN THE CAR STARTED SHAKING VERY HARD. AND IT MADE LIKE A ZOOMING SOUND AND ALL THE POWER WENT OUT. THE SERVICE TRACTION CONTROL CAME UP ON THE DASH BOARD. THE MOTOR ICON STARTED FLASHING. THE BRAKES WERE NOT WORKING PROPERLY AND THEN IT JUST STOPPED. HAD TO PUT IT IN NEUTRAL AND PUSH IT TO THE SIDE OF THE STREET. THANK GOD THERE WAS A PARKING SPACE.
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year