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2010 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

351 reports with mileage · 90 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports3 fire reports10 injury reports

Electrical System complaints

132 reports
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38,173 miles · Jan 26, 2013
Electrical System

WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLE…

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WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLES WHILE AWAY FROM HOME OR BE TOWED TO THE NEAREST CHEVROLET DEALER (WHOM I MIGHT ADD DID NOT HAVE A TECHNICIAN THAT COULD FIX IT ON A SATURDAY MORNING). I CALLED ANOTHER CHEVROLET DEALER IN ANOTHER COUNTY CLOSE BY AND THEIR SERVICE DEPARTMENT IS CLOSED ON SATURDAY. SO THEREFORE I HAVE HAD TO EITHER LEAVE MY VEHICLE RUNNING, LOOSEN THE BATTERY CABLES OR BE CLOSE BY TO ANOTHER VEHICLE THAT CAN GIVE ME A JUMP. (MORE INCONVENIENCE AND SAFETY HAZARDS FOR A FEMALE) I NOTICE WHILE RESEARCHING THE PROBLEM ONLINE THAT THIS PROBLEM HAS OCCURRED ON THE IMPALA SINCE THE YEAR 2000. IT IS NOW 2013 AND THE PROBLEM HAS NOT BEEN RECALLED OR IMPROVED OVER THE YEARS. I FEEL THIS NOT ONLY IS AN INCONVENIENCE TO ME (YOUR CUSTOMER) BUT ALSO IS A SAFETY FEATURE THAT HAS FAILED TO EXCEED MY EXPECTATIONS OF DRIVING A CHEVROLET VEHICLE. I EXPECT AND HOPE THAT MY INCONVENIENCE CAN HAVE AN IMPACT ON CHEVROLET TO NOT ONLY TAKE CARE OF MY PROBLEM BUT CORRECT THE SITUATION AND RECALL THE PROBLEM SO OTHER INDIVIDUALS WILL NOT EXPERIENCE THIS TURMOIL. RESEARCH ALSO REFLECTED THAT THE COST TO ME, THE OWNER WOULD BE ABOUT $600 OR MORE TO FIX THE PROBLEM. RIGHT NOW I AM STILL WITH THE KEY STUCK IN THE IGNITION. (MORE INCONVENIENCE OF BEING A CHEVY CUSTOMER) I SUPPOSE I WILL EXPECT A CHECK IN THE MAIL TO COVER THE EXPENSES THIS HAS CAUSED TO ME (YOUR CUSTOMER). ALSO A FORD DEALER HAS STATED THEY CAN FIX THE PROBLEM. I SEE SOMETHING WRONG WITH THAT PICTURE. BUMPER TO BUMPER WARRANTY HAS EXPIRED..... THANK YOU FOR YOUR ATTENTION TO THIS INCONVENIENCE. *TR

NHTSA ODI #10494789

1,000 miles · Jun 21, 2010
Electrical System

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY O…

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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY OF PURCHASE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 08/18/10

NHTSA ODI #10339292

Official recalls

4

16V507000 · Air Bags:sensor:occupant Classification; Electrical System:wiring

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

Consequence & remedy

Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

Additional source detail variants (2)

Air Bags:sensor:occupant Classification

General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

Electrical System:wiring

General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

10V480000 · Seat Belts:front:anchorage

Oct 13, 2010

GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.

Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.