2009 Chevrolet Impala

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING GEAR KIT AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,256. UPDATED 8/21/15*CN UPDATED 10/11/2017*CN

THIS WAS THE FIRST TIME THE SERVICE AIR BAG CAME ACROSS CENTER INFO ON DASH INFO SYSTEM. THE LIGHT ALSO SHOWING THAT THE SRS WAS ON INDICATING A PROBLEM. MY HUSBAND CAME TOOK THE CAR FOR A TEST AND NO LIGHTS OR WARNINGS. TOOK IT TO THE DEALERSHIP AND SERVICEMAN STATED IF THE ERRORS ARE NOT SHOWING IT COULD BE A PROBLEM TRYING TO FIND THE ISSUE OF THE LIGHT AND WARNING. WITH JUST OVER 10,000 MILES ON THIS VEHICLE 2009 IMPALA BECAUSE BEING OVER 5 YEARS OLD I WOULD HAVE TO PAY FOR ALL CHECKS WHICH MAY OR MAY NOT CORRECT ANYTHING. MY HUSBAND HAS CHECKED IT SEVERAL TIMES IN THE LAST FEW DAYS AND HE DIDN'T GET ANY ERRORS. I DROVE IT TO CHURCH TODAY AND SURE ENOUGH IT SAID SERVICE AIR BAG AND THE ICON LIGHT WAS ON FOR DRIVER'S AIR BAG. THEN NO LIGHTS OR WARNINGS COMING HOME. WILL THE AIR BAGS DEPLOY WHEN THIS WARNING IS SHOWING? WHY CAN'T THE DEALER INFORM OWNERS OF THIS VEHICLE THAT A PROBLEM EXISTS. I FOUND SEVERAL PLACES ON LINE ABOUT THE SAME PROBLEM. APPARENTLY ONE PERSON PAID OVER 900 DOLLARS FOR A REPAIR OTHERS SAID THAT DEALERS WERE OF NO HELP. I JUST WANT TO GO ON RECORD THAT THIS MAY BE A SAFETY ISSUE AND ALL OWNERS WITH THIS PROBLEM SHOULD REPORT IT TO GM AND ALSO TO THE NHTSA. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S DOOR KEY FOB FAILED TO OPERATE. THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT WEEKS LATER, THE BOTH REAR DOORS FAILED TO LOCK AND UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 6/8/15*CN THE CONSUMER STATED THE PROBLEM WAS DIAGNOSES AS DIS-FUNCTIONAL LOCK ACTUATORS. UPDATED 06/18/15

WHILE ON MY WAY HOME FROM WORK ON A MAJOR HIGHWAY, MESSAGE LIT UP SAYING ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL, THEN SAID STARTING DISABLED AND THE ENGINE SHUT OFF MID HIGHWAY WITH NO TIME TO REACT. I WAS ALMOST HIT BY SEVERAL CARS, TRACTOR TRAILER, AND BUSES. I HAD NO POWER STEERING, NOTHING. I HAVE 5 CHILDREN WHO ARE OFTEN IN THE CAR WITH ME AND THIS CREATED A MESS OF TRAFFIC AND COULD HAVE KILLED PEOPLE. AFTER BEING SCARED OUT OF MY MIND AND STUCK HALF IN A HIGHWAY LANE FOR 5 MIN WITH TRAFFIC SWERVING, THE CAR STARTED BACK UP WITH NO ISSUES AND I CONTINUED HOME. NO SIGN OF ANYTHING TODAY, HOWEVER I AM READING THOUSANDS OF COMPLAINTS ONLINE FROM OTHER CHEVY IMPALA OWNERS WHO STATE THEY ARE EXPERIENCING THE SAME ISSUES AND IT COMES AND GOES AND HAVE TRIED EVERYTHING TO FIX IT AND IT STILL HAPPENS EVERY SO OFTEN SOMETIMES MORE THAN OTHERS. SOMEONE IS GOING TO LOSE A LIFE. *TR

WHILE DRIVING ONTO A HIGHWAY WHEN I REACH 56 MILES PER HOUR MY VEHICLE LOST POWER AND SLOW DOWN THE BRAKES LOCKED AND THE ELECTRICAL SYSTEM WENT HAYWIRE. THE LOCKS STARTED LOCKING AND UNLOCKING WHILE THE VEHICLE WAS IN MOTION. THE LIGHTS STARTED FLICKERING ON AND OFF AND THE CAR STARTED SHAKING RAPIDLY AND THE BRAKES LOCKED UP. ONCE I STARTED THE VEHICLE BACK UP AND THE IGNITION SWITCH SEEMED TO BE STUCK AND THE AIR BAG LIGHT DISPLAYED ON THE DASHBOARD. WHEN I TURN OFF THE VEHICLE AND TRY TO REMOVE THE KEY THE KEY WILL NOT COME OUT SO I HAVE TO PUT IT INTO NEUTRAL AND BACK INTO PARK A FEW TIMES BEFORE IT WILL RELEASE THE KEY. SINCE THIS HAS OCCURRED I HEAR A KNOCKING SOUND IN MY GLOVE BOX WHEN THE DOOR IS OPEN AND CLOSED AND SOMETIME HOURS AFTER ILL HEAR THE NOISE AND THE ELECTRIC WILL FLICKER. *TR

AT FIRST IT WAS JUST THE PASSENGER REAR DOOR LOCK THAT WOULD NOT UNLOCK ALL THE TIME AND THEN THE DRIVER SIDE REAR LOCK STARTED TO BE INTERMITTENT BUT AS OF FEBRUARY 2015, NEITHER WILL AUTOMATICALLY UNLOCK EVEN USING THE DOOR HANDLE. WE HAVE TO ROLL DOWN THE WINDOWS AND UNLOCK. ONCE UNLOCKED THEY THEN RARELY LOCK WITH THE KEY FOB. WHY IS THIS A PROBLEM, IN CASE OF AN ACCIDENT, WE WOULD NOT BE ABLE NOR WOULD FIRST RESPONDERS BE ABLE TO QUICKLY EXTRICATE ANY PASSENGERS IN THE REAR SEAT. THIS WORRIES US AS WE DO TAKE PEOPLE IN THE BACK SEAT. IF THERE WAS A CHILD OR INFANT, IT WOULD BE HORRIFIC WE HAVE FRIENDS WITH A 2009 CHEVROLET MALIBU AND THEIR REAR LOCKS ARE INTERMITTENT AND ONE IS GETTING WORSE. I WILL BET THERE A NUMBER OF CARS JUST LIKE OURS. I HAVE HAD CARS AS LONG AS 15YRS AND NEVER HAD A DOOR LOCK PROBLEM. WE CURRENTLY HAVE A CAR THAT IS 31 YRS OLD AND THE DOOR LOCKS DO NOT FAIL - AND IT IS A CHEVROLET ALSO. THE DEALER HAS TOLD US OUR CAR IS NOW ALMOST 6 YRS OLD AND THAT WE WILL JUST HAVE TO SUCK IT UP AND PAY TO HAVE THEM FIXED. WE THINK IT IS A DEFICIT IN THE MANUFACTURE OF THE DOOR LOCKS AND THAT CHEVROLET SHOULD PAY FOR IT. PLEASE LOOK INTO THIS BEFORE SOME CHILD GETS KILLED OR ADULTS GET TRAPPED. *TR

'SERVICE TRACTION CONTROL' 'ENGINE POWER REDUCED' AND ENGINE LIGHT CAME ON. CAR LOST ALL POWER. I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD START AGAIN. I WAS DRIVING 65 MPH ON MY DAILY DRIVE OF 60 MILES ONE WAY. THANK GOODNESS I WASN'T PASSING AND DID NOT HAVE MY CHILDREN IN THE CAR! THIS HAS HAPPENED SEVERAL TIMES SINCE WHERE I HAVE NOT LOST ALL POWER BUT PARTIAL, THE CRUISE CONTROL WILL QUIT WORKING AND THE CAR HAS VERY LITTLE POWER. *TR

THE CAR STATES SERVICE TRACTION CONTROL-ENGINE POWER IS REDUCED. WHILE DRIVING THE HIGHWAY THE CAR COMPLETELY SHUT OFF AND HAD TO WAIT ABOUT 10 MINUTES BEFORE BEING ABLE TO START IT AGAIN. I DRIVE HIGHWAY DAILY AND HAVE A (XXX) YEAR OLD SON THAT RIDES WITH ME THIS IS A SAFETY HAZARD FOR THE BOTH OF US. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT, THE SERVICE TRACTION CONTROL AND THE CHECK THROTTLE ASSEMBLY WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY, THE TRACTION CONTROL MODULES WERE REPLACED AND REPROGRAMMED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 142,000.