NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
57 reportsClear category filter92,929 miles · May 8, 2014
EngineService BrakesSteeringInjury
IT'S APPARENTLY THE STANDARD IMPALA ISSUE OF THE CAR'S DASH READING ENGINE POWER REDUCED. THE CAR HAS LESS THAN 100,000 MILES AND MY I WAS DRIVING HOME FROM WORK IN RUSH HOUR WHEN THE DASH READ ENGINE POWER REDUCED. I IMMEDIATELY PHONED MY HUSBAND. HE INSISTED THAT I GET IN THE RIGHT LANE AND BE PREPARED FOR THE CAR TO DIE. MY H…
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IT'S APPARENTLY THE STANDARD IMPALA ISSUE OF THE CAR'S DASH READING ENGINE POWER REDUCED. THE CAR HAS LESS THAN 100,000 MILES AND MY I WAS DRIVING HOME FROM WORK IN RUSH HOUR WHEN THE DASH READ ENGINE POWER REDUCED. I IMMEDIATELY PHONED MY HUSBAND. HE INSISTED THAT I GET IN THE RIGHT LANE AND BE PREPARED FOR THE CAR TO DIE. MY HUSBAND THEN MISTAKENLY TOLD ME TO DRIVE TO A SPECIFIC EXIT OUT OF THE INNER CITY BEFORE EXITING THE HIGHWAY. NEXT THE CHECK STABILITY MESSAGE CAME ON. HE WAS LIKE OK THAT'S WEIRD BUT LETS GET YOU HOME. THEN THE CAR DECIDED TO LOSE POWER BRAKES AND STEERING. MY HANDS ARE LITERALLY BLISTERED GETTING IT OFF THE ROAD. I GUIDED IT OF THE HIGHWAY AS HE LOOKED UP THE ISSUE. FINDING HUNDREDS OF THESE SAME ACCOUNTS HE TOLD ME TO HOLD ON A BIT AND RESTART THE CAR. IT WORKED AND I DROVE IT HOME. HAD MY HUSBAND NOT INSISTED I MOVE OVER AND BE PREPARED THIS COULD HAVE BEEN A VERY DIFFERENT ISSUE. *TR
NHTSA ODI #10587319
26,000 miles · Apr 1, 2014
Steering
SINCE I BOUGHT THE CAR IN 2011 USED WITH 23,000 MILES ON I HAVE HAD TO HAVE TWO NEW RACKET PINION STEERING MOTORS/(UNITS) REPLACED AND IF I'M NOT MISTAKEN IT APPEARS A THIRD IS ON IT'S WAY.. THIS IS NOT IN ANY WAY THE CAR IS BEING DRIVEN. THIS IS A FLAW THAT COULD ALSO CAUSE A DANGEROUS SITUATION. *TR
NHTSA ODI #10576408
74,500 miles · Mar 23, 2014
EngineSteeringVehicle Speed Control
I WAS DRIVING HOME ON THE FREEWAY AT ABOUT 70 MPH AND THE SERVICE ENGINE LIGHT WENT ON WITH IT SAYING "REDUCED ENGINE POWER" ON DISPLAY. ABOUT 10 SECONDS LATER I COULD NOT ACCELERATE, THE CAR BEGAN TO START SLOWING DOWN AND I LOST ABILITY TO MANEUVER THE STEERING EASILY AS THE STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL OFF ON…
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I WAS DRIVING HOME ON THE FREEWAY AT ABOUT 70 MPH AND THE SERVICE ENGINE LIGHT WENT ON WITH IT SAYING "REDUCED ENGINE POWER" ON DISPLAY. ABOUT 10 SECONDS LATER I COULD NOT ACCELERATE, THE CAR BEGAN TO START SLOWING DOWN AND I LOST ABILITY TO MANEUVER THE STEERING EASILY AS THE STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL OFF ON THE SIDE OF THE FREEWAY AND I HAD TO TURN THE CAR OFF AND WAIT ABOUT 10 MINUTES FOR THE PROBLEM TO CLEAR UP. *TR
NHTSA ODI #10574223
72,370 miles · Feb 15, 2014
Air BagsElectrical SystemEngineCrashInjury
STOPPED AT THE TOP OF A SNOW COVERED HILL. PUT THE TRANSMISSION IN 2ND GEAR AND PROCEEDED DOWN THE HILL. THE VEHICLE GOT UP TO ABOUT 15 MPH THEN LOST ALL POWER; ENGINE QUIT, NO BRAKES, AND THE STEERING WHEEL LOCKED IN PLACE. BECAUSE THE BRAKES WERE NOT WORKING THE VEHICLE GAINED SIGNIFICANT SPEED GOING DOWNHILL. NOT BEING ABLE…
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STOPPED AT THE TOP OF A SNOW COVERED HILL. PUT THE TRANSMISSION IN 2ND GEAR AND PROCEEDED DOWN THE HILL. THE VEHICLE GOT UP TO ABOUT 15 MPH THEN LOST ALL POWER; ENGINE QUIT, NO BRAKES, AND THE STEERING WHEEL LOCKED IN PLACE. BECAUSE THE BRAKES WERE NOT WORKING THE VEHICLE GAINED SIGNIFICANT SPEED GOING DOWNHILL. NOT BEING ABLE TO STEER THE VEHICLE BECAUSE THE STEERING WHEEL WAS LOCKED IT WENT OFF THE ROAD AND HIT A TREE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. AS A RESULT THE DRIVER AND PASSENGER WERE SERIOUSLY INJURED. *TR THE CONSUMER STATED AFTER OWNING THE VEHICLE FOR A FEW MONTHS, THE VEHICLE BEGAN TO LOOSE POWER AND SEVERAL MESSAGES APPEARED ON THE DASHBOARD. ALL THE POWER SHUT OFF AND THE CONSUMER HAD TO AAA TO HAVE THE VEHICLE TOWED TO WHERE SHE PURCHASED IT. AN INSPECTION REVEALED THE THROTTLE BODY NEEDED TO BE REPLACED. UPDATED 07/10/14
NHTSA ODI #10564490
77,050 miles · Nov 2, 2013
EngineFuel/propulsion SystemSteering
WHEN I PRESSED DOWN ON MY ACCELERATOR PEDAL (SPEED LIMIT WAS INCREASING FROM 50MPH TO 65MPH), A MESSAGE OF "STARTING DISABLED. SERVICE THROTTLE" CAME UP ON THE DASH. THE ACCELERATOR PEDAL AND STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR STARTED TO DECELERATE. I WAS ABLE TO FORCE THE STEERING WHEEL IN ORDER TO TURN ONTO A SIDE…
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WHEN I PRESSED DOWN ON MY ACCELERATOR PEDAL (SPEED LIMIT WAS INCREASING FROM 50MPH TO 65MPH), A MESSAGE OF "STARTING DISABLED. SERVICE THROTTLE" CAME UP ON THE DASH. THE ACCELERATOR PEDAL AND STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR STARTED TO DECELERATE. I WAS ABLE TO FORCE THE STEERING WHEEL IN ORDER TO TURN ONTO A SIDE STREET (NARROWLY AVOIDING A CAR STOPPED IN THE LEFT LANE TO TURN) AND PARK THE VEHICLE IN A LOCATION OUT OF THE MAIN LANE OF TRAFFIC. HAD THIS SIDE STREET NOT BEEN THERE AT THAT EXACT MOMENT, THE POSSIBILITY OF A CRASH WOULD BE VERY LIKELY AS STEERING WAS UNRESPONSIVE AND I MAY HAVE BEEN REAR-ENDED DUE TO THE SUDDEN LOSS OF ENGINE POWER. *TR
NHTSA ODI #10550622
46,000 miles · Nov 15, 2012
Service BrakesSteeringWheelsCrash
WAS DRIVING 35 MPH,IN A 40 MPH ZONE,STEERING LOCKED UP AND HIT A CURVE..COULD NOT STEER,THEN AFTER I HIT CURVE . STEERING WENT BACK TO NORMAL..I'M NOT GOING TO DRIVE A CAR THATS UNSAFE... *TR
NHTSA ODI #10484864
45,256 miles · Jul 19, 2012
Steering
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE BRAKE WAS DEPRESSED, THE FRONT END WOULD SHAKE AND EXHIBIT A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT OF THE FRONT END, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION WHERE TH…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE BRAKE WAS DEPRESSED, THE FRONT END WOULD SHAKE AND EXHIBIT A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT OF THE FRONT END, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION WHERE THE FAILURE WAS LOCATED AT THE STEERING COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,256 THE CURRENT MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10466561
50,000 miles · Mar 26, 2012
Steering
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE RACK AND PINION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 50,000. UPDAT…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE RACK AND PINION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 50,000. UPDATED 05/16/12*LJ THE CONSUMER STATED SHE WAS UNABLE TO TURN THE STEERING WHEEL. IT BEGAN LOCKING UP, AS SHE WAS ATTEMPTING TO PARK. UPDATED 05/22/12
NHTSA ODI #10453120
80,000 miles · Dec 22, 2011
Steering
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AT 20 MPH. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAI…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AT 20 MPH. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10440981
Mileage unknown · Sep 14, 2011
SteeringSuspension
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POSSIBLE SPINDLE ARM PROBLEM CAUSING PREMATURE TIRE WEAR *TGW THE CONSUMER STATED HE HAD TO REPLACE THE TIRES TWICE, DUE TO THE DEFECT. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE AND SUGGESTED THE CONSUMER ROTATE THE TIRES MORE. *JB
NHTSA ODI #10426049
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗