2009 Chevrolet Impala

I CRASHED HEADING DOWN A HILL .I CRASHED INTO A TELEPHONE POLE AFTER MY CAR SUDDENLY REVVED UP,GAINED SPEED AS I HEADED TOWARDS A TELEPHONE POLE ,WITH LOSS OF POWER STEERING ,BRAKES BECAUSE MY CAR QUIT AFTER GAINING SPEED DUE TO THE RPMS AMPING UP ON THEIR OWN AND GOING DOWN A HILL. WHEN I HIT THE POLE,THE TELEPHONE LINES SNAPPED AND I WAS TRAPPED IN THE CAR BECAUSE THEY LANDED ON MY DRIVER WINDOW AND WERE SHOOTING OUT SPARKS AS IF THEY WERE ROMAN CANDLES AND A FIRE STARTED ON THE RIGHT SIDE OF MY CAR IN SOME PINE STRAW. WHEN THE FIREMEN WAS ABLE TO GET ME OUT OF THE CAR HE CAME TO THE PASSENGER SIDE AND BY THEN I HAD TAKEN MY SEAT BELT OFF AND THE FIREMAN ADVISED ME TO GET OUT OF THE PASSENGER SIDE IF I WAS ABLE AND I TOLD HIM THAT I WAS SCARED TO LET OFF THE BRAKE BECAUSE I THOUGHT FOR SOME REASON BEING OUT OF MY HEAD THAT THE CAR WAS GOING TO ROLL IF I LET OFF THE BRAKE AND HE TOOK HIS HAND AND SLAMMED THE CAR UP IN TO PARK BECAUSE I DIDN'T EVEN REALIZE I HAD NOT PUT IT IN PARK. HE SAID YOU CAN LET YOUR FOOT OFF THE BRAKE BECAUSE IT WILL NOT ROLL AND I SAID I'M TOO SCARED .I ASKED..CAN I PUT THE EMERGENCY BRAKE ON AND HE SAID YES AND WHEN I DID IT WENT STRAIGHT TO THE FLOOR. THEN I CONTINUED TO COME OUT THE PASSENGER SIDE AND HOP TO THE SIDEWALK WITH MY FEET TOGETHER JUST IN CASE ANYTHING WAS HOT AND TO KEEP FROM GETTING ELECTROCUTIED JUST IN CASE SOMETHING WAS STILL HOT AROUND US. WHEN I WAS STRUCK BY THE AIRBAG THE AND THE SEAT BELT DID ITS JOB I SUPPOSE BUT FOR SOME REASON MY NECK WAS YANKED SO HARD THAT IT HURTS SO BADD EVERYDAY WHEN I DIDN'T GO TO THE HOSPITAL.I WAS UNAWARE OF ANY RECALLS WHEN I PURCHASED FROM A DEALERSHIP ON JAN 18 2020. THE DAY BEFORE I CRASHED WE WERE TRAVELING UPHILL &I HAD A FRIEND WITH ME THAT HELPED GRAB THE WHEEL UNTIL IT STOPPED AFTER IT REVVED UP & QUIT.I ATTEMPTED TO CRANK IT 3XS WITH SUCCESS. I WAS STUNNED AS TO WHY IT DID IT .

ON THIS VEHICLE WHEN YOU GO TO MAKE A LEFT HAND TURN FROM A STOP, THE FRONT DRIVER WHEEL, CALIPER, OR SOMETHING IN THE DRIVETRAIN LOCKS UP AND WILL NOT ALLOW THE VEHICLE TO PROCEED FORWARD MAKING A LEFT TURN. THE VEHICLE ONLY GOES FORWARD WHEN YOU LET OFF THE GAS THEN PRESS THE GAS PEDDLE AGAIN. THIS HAS BEEN KNOWN NOW FOR 5 MONTHS AND THE CUSTOMER IS COMPLAINING THAT SHE ALMOST GOT INTO ACCIDENT, HOW EVER HERE AT DIESELZ MOTORSPORTS WE HAD REPLACED THE RACK AND PINION, FRONT ROTORS AND PADS AND OUTER TIE RODS. AND THE ISSUE STILL PERSIST.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE ABS SENSOR SUDDENLY ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 124,500.

TIRES: ARE CONSTANTLY NEEDING REPLACED HAVE HAD THREE SETS OF 60K GOODYEARS TIRES IN ADDITION TO A SET OF PERILLIS WITH ABOUT 40 % TREAD SINCE FEBRAURY 2015. BRAKES: THREE SETS OF BRAKES ON VEHICLE SINCE FEBRUARY 2015. EVERYTIME VEHICLE GOES TO MECHANIC THEY STATE THAT ROTORS ARE SEVERELY WARPED. ELECTRICAL: HAVING ISSUES WITH ABS TRACTION CONTROL. THIS IS CAUSING REDUCED ENGINE POWER WHEN TURNING. WHEN CROSSING A MAIN INTERSECTIONS THE CAR COASTS ACROSS ONCOMING TRAFFIC. ACTUATORS AND WIRING TO MANY VEHICLE COMPONENTS HAVING ONGOING ISSUES. AIR CONDITIONER, DOORS, DOOR LOCKS, RELAYS THE MAIN ISSUE I AM HAVING IS NON OPERATIONAL DOORS LOCKS IN VEHICLE. I HAVE TO CRAW THROUGH THE CAR TO OPEN THE DOOR LOCKS. I HAVE YOUNG CHILDREN AND MY DAUGHTER WAS STANDING OUT OF THE CAR AWAITING ME TO UNLOCK THE DOOR. ANOTHER VEHICLE PULLING INTO A PARKING SPOT NEARLY HIT MY CHILD. ANOTHER INCIDENT WAS HAVING ITEMS STOLEN FROM VEHICLE DUE TO INTERMITTENT OF THE LOCKS. IT HAS REALLY BECOME A MAJOR SAFETY ISSUE FOR ME WITH THIS CAR. THIS ISSUE WITH LOCKS BECAME A PROBLEM ABOUT TWO WEEKS AGO. I STATED TO CHEVORLET I WAS ABLE TO PRESS LOCK OR UNLOCK A COUPLE OF TIMES AND WAS ALWAYS ABLE TO AT LEAST FREE ONE LOCK WITHIN THE REAR AND FRONT. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE STATIONARY, THE TRACTION CONTROL AND ABS INDICATORS REMAINED ILLUMINATED. WHILE TURNING THE VEHICLE, IT MADE A LOUD GRINDING NOISE AS IF THE TRACTION WERE UNSTABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

THIS PROBLEM INCLUDES MORE ITEMS THAN YOUR FORM ALLOWS ME TO CHECK. IT STATED OUT ABOUT 7 MONTHS AGO WHEN YOU WOULD BE DRIVING DOWN THE ROAD AND THE SERVICE STABLE TRACT AND SERVICE TRACTION CONTROL LIGHT WOULD COME ON CAUSING THE ENGINE POWER TO BE REDUCED WHICH IS AN ANNOENCE BUT IS ALSO A SAFETY ISSUE IS YOU ARE PASSING SOMEONE ON A TWO LANE ROAD WHEN IT HAPPENS AND YOU CAN NOT COMPLETE THE PASS DUE TO REDUCED POWER. IF YOU PULLED OFF TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF THE SERVICE LIGHTS WOULD GO AWAY AND MAY NOT COME ON AGAIN FOR WEEKS. THIS PROBLEM WENT AWAY AFTER A COUPLE OF MONTHS AND THEN THE CAR STARTED A NEW ONE WITH A NO CRANK, NO START PROBLEM WHICH WHEN THIS WOULD HAPPEN YOU WOULD GET UP TO THREE WARNING LIGHTS, (SERVICE TABLE TRAC, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS) WITH TIME THE NO CRANK, NO START PROBLEM KEPT COMING AND GOING AND THE ONLY LIGHT THAT CAME ON WHEN IT WOULDN'T CRANK OR START WAS THE SERVICE AIR BAG LIGHT. IF YOU KEPT TRYING TO START IT AFTER 3 TO 30 TIMES IT WOULD START AND RUN FINE AND MAY NOT ACT UP AGAIN FOR 1 DAY OR EVEN UP TO A WEEK. A COUPLE OF WEEKS AGO I HAD MY WIFE SWITCH CARS WITH ME AS THIS WAS THE CAR SHE DROVE TO WORK DAILY AND I DIDN'T WANT HER TO GET STRANDED. I AM SO GLAD I DID THAT AS THE VERY FIRST DAY I DROVE IT TO WORK ON MY WAY HOME WHILE DRIVING DOWN THE HIGHWAY THE CAR SHUT OFF FOR NO REASON AND THE SERVICE AIR BAG LIGHT CAME ON, I LOST MY POWER STEERING AND POWER BRAKES AND AGAIN I COULD HAVE BEEN IN VERY BIG TROUBLE IF THIS WOULD HAVE HAPPENED WHEN I WAS TRYING TO PASS ANOTHER CAR AND I DON'T THINK THE AIR BAGS WILL DEPLOY WITH THE SERVICE AIR BAG LIGHT ON. I REPORTED THE TO CHEVROLET AND THEY TOLD ME TRYING TO FIX IT WOULD BE AT MY COST SINCE IT IS OUT OF WARRANTY. THE LOCAL DEALER AND FOUND THAT THEY HAVE BEEN TRYING FOR 3 DAYS TO FIND A NO CRANK, NO START ON A CORVET WITH NO LUCK.