NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
232 reportsClear category filterMileage unknown · Aug 17, 2017
Air BagsSeats
AT AROUND 140,000 MILES I NOTICED MY SERVICE AIRBAG LIGHT COMING ON AND OFF. OVERTIME IT CONTINUED TURNING ON AND OFF STAYING ON MORE FREQUENT THAN BEING OFF. I BROUGHT IT TO THE DEALERSHIP FOR A RECALL THAT AFFECTED THE AIRBAGS. THEY TOLD ME THEY JUST HAD TO WRAP SOME WIRES THAT GO UNDERNEATH THE SEAT AND THAT WAS IT. HOWEVER T…
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AT AROUND 140,000 MILES I NOTICED MY SERVICE AIRBAG LIGHT COMING ON AND OFF. OVERTIME IT CONTINUED TURNING ON AND OFF STAYING ON MORE FREQUENT THAN BEING OFF. I BROUGHT IT TO THE DEALERSHIP FOR A RECALL THAT AFFECTED THE AIRBAGS. THEY TOLD ME THEY JUST HAD TO WRAP SOME WIRES THAT GO UNDERNEATH THE SEAT AND THAT WAS IT. HOWEVER THIS DID NOT TURN MY AIRBAG LIGHT OFF AND I HAVE GOTTEN NO HELP FROM ANY DEALERSHIP OR ONLINE FORUMS. I BELIEVE CHEVY SHOULD RECALL THIS AS MANY OTHER INDIVIDUALS WITH IMPALAS ARE EXPERIENCING THE SAME ISSUE. AS TO THE SEAT PROBLEM. WHERE MY SEAT COMES TOGETHER AT THE LOW BACK, IT SHIFTS AND MOVES AROUND. THE DEALERSHIP SAID THEY COULD FIX IT AT $900. THEY SAID THEY WOULD HAVE TO FIND A NEW SEAT AND THEN PUT MY CUSHIONS AND UPHOLSTERY ON IT.
NHTSA ODI #11016017
84,807 miles · Jul 25, 2017
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). WHILE THE VEHICLE WAS BEING SERVICED AT PAT O'BRIEN CHEVROLET EAST (2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092), THE DEALER DIAGNOSED THAT THE AIR BAG WIRING UNDER THE DRIVER'S SEAT HAD FAILE…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). WHILE THE VEHICLE WAS BEING SERVICED AT PAT O'BRIEN CHEVROLET EAST (2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092), THE DEALER DIAGNOSED THAT THE AIR BAG WIRING UNDER THE DRIVER'S SEAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SOME FINANCIAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 84,807.
NHTSA ODI #11010457
137,000 miles · Jul 11, 2017
Air BagsElectrical System
"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.
NHTSA ODI #11004329
92,771 miles · Jul 3, 2017
Air BagsElectrical System
"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.
NHTSA ODI #11002878
Mileage unknown · Jun 28, 2017
Air BagsElectrical SystemUnknown Or Other
I CALLED MY LOCAL CHEVY AUTOMOBILE PLACE AND THEY CAN NOT FIND THE RECALL ON 36110 PASSENGER PRESENCE SENSOR AND INSTRUMENT CLUSTER MALFUNCTION I NEED THIS FIXED BECAUSE I CAN TELL HOW FAST I'M GOING NOT SEE HOW MUCH GAS I GOT IN MY TANK NONE OF THE INSTRUMENTS IN THE DASHBOARD WORK I'M ALWAYS RUNNING OUT OF GAS AND I CAN'T TELL…
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I CALLED MY LOCAL CHEVY AUTOMOBILE PLACE AND THEY CAN NOT FIND THE RECALL ON 36110 PASSENGER PRESENCE SENSOR AND INSTRUMENT CLUSTER MALFUNCTION I NEED THIS FIXED BECAUSE I CAN TELL HOW FAST I'M GOING NOT SEE HOW MUCH GAS I GOT IN MY TANK NONE OF THE INSTRUMENTS IN THE DASHBOARD WORK I'M ALWAYS RUNNING OUT OF GAS AND I CAN'T TELL IF CAR IS HOT OR COLD CAR IS IN MOTION WHEN ALL THIS OCCURS
NHTSA ODI #11001999
Mileage unknown · Jun 22, 2017
Air BagsElectronic Stability Control (esc)Service BrakesCrash
TIRES: ARE CONSTANTLY NEEDING REPLACED HAVE HAD THREE SETS OF 60K GOODYEARS TIRES IN ADDITION TO A SET OF PERILLIS WITH ABOUT 40 % TREAD SINCE FEBRAURY 2015. BRAKES: THREE SETS OF BRAKES ON VEHICLE SINCE FEBRUARY 2015. EVERYTIME VEHICLE GOES TO MECHANIC THEY STATE THAT ROTORS ARE SEVERELY WARPED. ELECT…
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TIRES: ARE CONSTANTLY NEEDING REPLACED HAVE HAD THREE SETS OF 60K GOODYEARS TIRES IN ADDITION TO A SET OF PERILLIS WITH ABOUT 40 % TREAD SINCE FEBRAURY 2015. BRAKES: THREE SETS OF BRAKES ON VEHICLE SINCE FEBRUARY 2015. EVERYTIME VEHICLE GOES TO MECHANIC THEY STATE THAT ROTORS ARE SEVERELY WARPED. ELECTRICAL: HAVING ISSUES WITH ABS TRACTION CONTROL. THIS IS CAUSING REDUCED ENGINE POWER WHEN TURNING. WHEN CROSSING A MAIN INTERSECTIONS THE CAR COASTS ACROSS ONCOMING TRAFFIC. ACTUATORS AND WIRING TO MANY VEHICLE COMPONENTS HAVING ONGOING ISSUES. AIR CONDITIONER, DOORS, DOOR LOCKS, RELAYS THE MAIN ISSUE I AM HAVING IS NON OPERATIONAL DOORS LOCKS IN VEHICLE. I HAVE TO CRAW THROUGH THE CAR TO OPEN THE DOOR LOCKS. I HAVE YOUNG CHILDREN AND MY DAUGHTER WAS STANDING OUT OF THE CAR AWAITING ME TO UNLOCK THE DOOR. ANOTHER VEHICLE PULLING INTO A PARKING SPOT NEARLY HIT MY CHILD. ANOTHER INCIDENT WAS HAVING ITEMS STOLEN FROM VEHICLE DUE TO INTERMITTENT OF THE LOCKS. IT HAS REALLY BECOME A MAJOR SAFETY ISSUE FOR ME WITH THIS CAR. THIS ISSUE WITH LOCKS BECAME A PROBLEM ABOUT TWO WEEKS AGO. I STATED TO CHEVORLET I WAS ABLE TO PRESS LOCK OR UNLOCK A COUPLE OF TIMES AND WAS ALWAYS ABLE TO AT LEAST FREE ONE LOCK WITHIN THE REAR AND FRONT. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11000744
Mileage unknown · Jun 19, 2017
Air BagsCrash
MY AIR BAG ON THE DRIVER SIDE NEVER DEPLOY AND I HAVE BEEN HIT 2 TIMES WITHIN THE LAST YEAR .
NHTSA ODI #10995862
110,000 miles · Jun 15, 2017
Air Bags
I HAVE PROBLEM TRYING TO GET THE PASSENGER AIR BAG FIXED. THE LIGHT KEEPS COMING BACK ON AFTER THEY TRY TO FIX IT. A RECALL WAS DONE BUT THAT WAS ONLY TO TAPE WIRES AND LIGHT WAS STILL ON. THE CAR WAS NOT IN AS ACCIDENT.
NHTSA ODI #10995424
126,000 miles · Jun 14, 2017
Air BagsElectrical SystemEngine
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EXPERIENCED REDUCED ENGINE POWER AND STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT TH…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EXPERIENCED REDUCED ENGINE POWER AND STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT EXPERIENCED A SIMILAR FAILURE THREE YEARS AGO. THE VEHICLE WAS TAKEN TO MCDERMOTT CHEVROLET WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO TOOK THE VEHICLE TO THE SAME DEALER BECAUSE THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT BELIEVED THAT THE INDICATOR WAS ILLUMINATED DUE TO NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS NOT DUE TO THE RECALL AND REFUSED TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
NHTSA ODI #10995057
148,000 miles · May 18, 2017
Air Bags
WHEN STARTING , IT STATES SERVICE AIR BAG, THIS WILL THEN CLEAR BUT A FEW DAYS WEEK OR MONTH IT COMES BACK ON [SERVICE AIR BAG] IT RUNS FINE AND HAS 148000 MILES, I SEE THERE WAS A RECALL BECAUSE OF WIRE NOT CONNECTING WELL. WAS THIS RECALLED? IF SO I NEVER RECEIVED THE RECALL, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO…
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WHEN STARTING , IT STATES SERVICE AIR BAG, THIS WILL THEN CLEAR BUT A FEW DAYS WEEK OR MONTH IT COMES BACK ON [SERVICE AIR BAG] IT RUNS FINE AND HAS 148000 MILES, I SEE THERE WAS A RECALL BECAUSE OF WIRE NOT CONNECTING WELL. WAS THIS RECALLED? IF SO I NEVER RECEIVED THE RECALL, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI #10990467
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗