2007 Chevrolet Impala

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 5,000 MILES HIS GOODYEAR INTEGRITY (175/70R13) TIRES FAILED. HE NOTICED A BULGE IN THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE FRONT TWO TIRES WERE REPLACED AND THE FRONT DRIVERS SIDE TIRE WAS USED AS A SPARE. TWO WEEKS LATER, THE SPARE HAD A BULGE IN THE SIDEWALL. THE DOT NUMBER AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 5,807 AND FAILURE MILEAGE WAS 5,000.

2007 CHEVROLET IMPALA - 2 MAJOR SAFETY COMPLAINTS. FIRST, THE OUTSIDE MIRRORS WERE COMPLETELY INEFFECTIVE DUE TO THEIR SMALL SIZE AND SHAPE. SECONDLY, WHEN THE SUN CAME THROUGH THE FRONT WINDSHIELD AT ANY TIME OF THE DAY THE CHROME WORK AROUND THE GEAR SHIFT REFLECTED VERY BRIGHTLY IN THE DRIVER'S FACE, THUS EFFECTIVELY BLINDING THE DRIVER. THIS WAS A DESIGN DEFECT FROM THE FACTORY. *AK

ON CHEVROLET 2007 IMPALA LTZ PASSENGER AUTOMATIC AIRBAG SENSOR DOES NOT TURN AIR BAG CONTROL ON WHEN MY WIFE WHO WAS 5'4" TALL AND WEIGHED 92 LBS OCCUPIED THE SEAT. I HAD THE CAR EVALUATED BY CHEVROLET SERVICE DEPARTMENT, AND I WAS INFORMED THAT ALL SENSORS WERE WORKING ACCORDING TO DESIGN. THIS MEANT THAT THERE WAS NO WAY OF TURNING THE AIR BAG TO FUNCTION AS INTENDED SINCE THIS WAS A WEIGHT SENSITIVE CONTROL. I HAVE BEEN INFORMED BY CHEVROLET CUSTOMER SERVICE THAT THERE WAS NO FIX FOR THIS UNSAFE CONDITION. *AK

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE AT 15 MPH THROUGH A PUDDLE OF WATER THE STEERING WHEEL LOCKED. THE VEHICLE WAS BROUGHT TO THE DEALER FOUR TIMES ,AND THE SERPENTINE BELT AND TENSIONER WERE REPLACED. THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE ON SEVERAL OCCASIONS, BUT THE CAUSE OF FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE 5,600, AND FAILURE MILEAGE WAS 3,200. *AK THE DEALER STATED HAD TO PERFORM ELECTRICAL DIAGNOSTIC AND VERIFIED AIR BAG LIGHT ON AND TIRE MONITOR SYSTEM WAS ON, THE DEALER REPAIRED BOTH DEFECTS. THE CONSUMER STATED WANTS TO BE EITHER REIMBURSED FOR REPAIRS AND OR NEW VEHICLE AND OR BE REPLACED. THE AIR BAG LIGHT ILLUMINATED AND THERE WAS ALSO A PORLBME WITH THE POWER STEERING LOCKING UP. UPDATED 05/22/07*TR

DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON REDUCED POWER LIGHT CAME ON, FEW SECONDS LATER ENGINE STALLED. PULLED TO SIDE OF ROAD, CALLED ON STAR SVC ADVISOR PERFORMED ONBOARD DIAGNOSTIC TEST, RESULTS INDICATED FAILURE IN THROTTLE SYSTEM/TRACTION CONTROL SYSTEM. ADVISOR ATTEMPTED FIELD REPAIR CYCLING IGNITION SWITCH 3 TIMES AND I ATTEMPTED TO START ENGINE. IT WOULD NOT START. BURNING SMELL COMING FROM VEHICLE, OPENED HOOD- AIR BOX SMOKING. INFORMED ON STAR I AM DISCONNECTING BATTERY. ON STAR ADVISOR CALL ON MY CELL PHONE, AND TOLD ME TOW TRUCK WAS COMING. WHILE AWAITING TOW TRUCK SMOKE BECAME MORE INTENSE FROM AIR FILTER. OPENED THE AIR BOX AND FOUND MASS AIR FLOW CENTER BURNING. REMOVED AIR FILTER AND DISCOUNTED DUCT WORK TO PREVENT FIRE FROM SPREADING. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. SERVICE DEPT. WAS CLOSED AND SALESMAN OPEN SHOP TO ALLOW CAR TO BE STORED INSIDE. EXCHANGED PHONE NUMBERS. RECEIVED CALL 4/2/07 AND WAS ADVISED FOREIGN OBJECT (POSSIBLY A CIGARETTE) WAS INGESTED INTO FILTER WHICH CAUSED FIRE. AT THE SUGGESTION OF THE SERVICE MANAGER I CONTACTED MY INSURANCE AGENT SINCE I WAS TOLD THIS WAS NOT A WARRANTY ISSUE. AFTER INSPECTION BY MY INSURANCE CO. WHO CONSULTED WITH A FIRE INVESTIGATION/ADJUSTER, IN HIS EXPERT OPINION, THE FIRE BEGAN AT THE MASS AIR FLOW SENSOR AND WORKED IT'S WAY OUT. THE INVESTIGATOR FEELS IT IS IMPOSSIBLE FOR A CIGARETTE TO BE THROWN FROM A MOVING VEHICLE, REMAIN LIT, AND WORKS IT'S WAY UP A 2.5" OPENING INSIDE A FENDER OF A MOVING CAR. PHOTOS AND DOCUMENTATION ARE AVAILABLE INCIDENT A FULL REPORT FROM THE INSURANCE COMPANY. AFTER NUMEROUS CALLS TO GM, THEY REFUSED TO COVER ANY REPAIRS OR CONSIDER THIS MAY BE A DEFECT IN THEIR PRODUCT. MY INSURANCE COMPANY REFUSED TO REIMBURSE ME AS THEY FEEL THIS WAS A REPAIR INCURRED BY A DEFECT IN THE VEHICLE. *AK

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. THE TURN SIGNAL WAS SILENT WHEN ENGAGED. THE CONTACT'S EYES MUST BE TAKEN OFF THE ROAD IN ORDER TO VIEW THE DASHBOARD. THEREFORE, THE CONTACT FELT THIS WAS A SAFETY ISSUE. THE DEALER STATED THE VEHICLE WAS DESIGNED THIS WAY AND THE ISSUE CANNOT BE RESOLVED. THE CURRENT AND FAILURE MILEAGE WERE 800.*AK THE CONSUMER COULD NOT HEAR THE SOUND COMING FROM THE TURN SIGNAL SWITCH. UPDATED 04/12/07. *JB

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA LTZ. WHILE DRIVING 65 MPH DOWN A HILL THE CONTACT ENGAGED THE BRAKES TO DECREASE THE SPEED AND THE VEHICLE BEGAN VIBRATING. THE SERVICE MECHANIC INFORMED HIM THAT THERE WAS A GROOVING PROBLEM IN THE ROTORS. THE DEALER INSTALLED NEW ROTORS DUE TO THE WARRANTY. THE DEALER GAVE THE CONTACT A 2007 CHEVROLET IMPALA LOANER VEHICLE THAT HAD THE SAME FAILURE. THE FAILURE MILEAGE WAS 8,000. THE CURRENT MILEAGE WAS 8,100. *AK THE CONSUMER STATES FRONT BRAKES FIXED, VEHICLE SEEMS TO OPERATE CORRECTLY AT THIS TIME. UPDATE 4/23/07*TR

TL* - THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT, 3.9 L, V6, 4 DOOR. THE CUP HOLDER WAS NOT MADE PROPERLY WHICH COULD CAUSE SPILLAGE OF COLD/HOT ON A PERSON. THE MANUFACTURER STATED THAT THE CONTACT COULD NOT SPEAK TO THE ENGINEER THAT DESIGNED THE CUP HOLDER. HE THOUGHT ITS WAS POSSIBLE THAT THEY MAY HAVE MADE A MISTAKE. THIS WAS A SAFETY PROBLEM ,AND HE EXPERIENCED THAT PROBLEM WITH A LIQUID SPILLING ON HIM. THE CURRENT AND FAILURE MILEAGE WAS 950. THE INCIDENT OCCURRED WHEN THE CONTACT WAS DRIVING AT 20 MPH AND MAKING A TURN. *AK