NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
627 reports10,500 miles · May 7, 2008
Suspension
REAR END ALIGNMENT ON FLEET VEHICLES. I CURRENTLY OPERATE A 2007 CHEVROLET IMPALA AS PART OF MY EMPLOYMENT AT A LOCAL POLICE AGENCY (GOVERNMENT VEHICLE). AT MY LAST OIL CHANGE, AT 10500 MILES, I WAS SHOWN MY TIRES ON THE REAR (BALD ON INSIDE) AND TOLD I HAD TO BRING TO THE DEALERSHIP FOR WARRANT REAR END WORK. I WAS TOLD AT T…
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REAR END ALIGNMENT ON FLEET VEHICLES. I CURRENTLY OPERATE A 2007 CHEVROLET IMPALA AS PART OF MY EMPLOYMENT AT A LOCAL POLICE AGENCY (GOVERNMENT VEHICLE). AT MY LAST OIL CHANGE, AT 10500 MILES, I WAS SHOWN MY TIRES ON THE REAR (BALD ON INSIDE) AND TOLD I HAD TO BRING TO THE DEALERSHIP FOR WARRANT REAR END WORK. I WAS TOLD AT THE DEALERSHIP THIS IS AN ISSUE WITH ALL FLEET VEHICLES OF THIS MAKE AND MODEL BUT NOT A RECALL. THEY ARE SUPPOSEDLY FIXING MY REAR END BUT ARE REFUSING TO REPLACE THE TIRES. TIRES SHOULD NOT NEED REPLACING AT 10,000 MILES, SO IT IS A DEFECT AND SHOULD BE WARRANTY. ALSO, DUE TO THE TYPE OF WEAR ON MY TIRES, IT WAS NOT VISIBLE UNTIL REMOVED FROM MY VEHICLE (OUTSIDE TIRES STILL HAD TREAD) WHICH I BELIEVE IS A SAFETY HAZARD AS THE TIRES COULD MALFUNCTION DURING A HIGH SPEED INCIDENT AND CAUSE HARM TO ME OR MY CO-WORKERS. *TR
NHTSA ODI #10226900
28,675 miles · Apr 23, 2008
Seats
WHEN BUYING THE CAR NOTICE THAT THE DRIVER SEAT HEATER WOULD GO OFF AFTER A SHORT TIME ON THE ROAD AND WOULD SLIGHTLY WARM UP AND WOULD NOT COME BACK ON. ACTS LIKE THERE IS A SHORT SOME WHERE. THE DEALER SAID THEY WOULD FIX IT, SO I ENDED UP BUYING THE CAR. AFTER NUMEROUS TRIPS TO THE DEALER TO FIX THE PROBLEM. THEY CAME TO A DE…
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WHEN BUYING THE CAR NOTICE THAT THE DRIVER SEAT HEATER WOULD GO OFF AFTER A SHORT TIME ON THE ROAD AND WOULD SLIGHTLY WARM UP AND WOULD NOT COME BACK ON. ACTS LIKE THERE IS A SHORT SOME WHERE. THE DEALER SAID THEY WOULD FIX IT, SO I ENDED UP BUYING THE CAR. AFTER NUMEROUS TRIPS TO THE DEALER TO FIX THE PROBLEM. THEY CAME TO A DECISION TO REPLACE THE PART THAT IS UNDER THE DRIVERS SEAT. (THIS WAS AFTER WE HAD TO TALK TO THE SERVICE MANAGER). THIS DID NOT FIX THE PROBLEM ITS DOING THE SAME THING. HAVE NOT TOOK THE CAR BACK IN AS OF YET BECAUSE I DON'T FEEL LIKE GETTING THE RUN AROUND AGAIN BECAUSE THE SERVICE DEPARTMENT DOESN'T KNOW HOW TO TROUBLESHOOT A WIRING PROBLEM. DID SEND IN THEIR SERVICE SATISFACTION CARD WITH THE COMMENTS THAT IT DID NOT FIX THE PROBLEM. AS OF TODAY I HAVE NOT GOTTEN A RESPONSE TO THIS CARD. ITS BEEN AT LEAST A MONTH SINCE MAILING THE CARD. *TR
NHTSA ODI #10225522
1,000 miles · Apr 22, 2008
Suspension
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. A FEW DAYS AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO VIBRATE WHEN DRIVING BETWEEN 35-55 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPAIRED THE TIRE MONITOR. THREE WEEKS LATER, THE FAILURE RECURRED AND THE DEALER REPLACED AN AXLE. THE VEHICLE IS STILL NOT WO…
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TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. A FEW DAYS AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO VIBRATE WHEN DRIVING BETWEEN 35-55 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPAIRED THE TIRE MONITOR. THREE WEEKS LATER, THE FAILURE RECURRED AND THE DEALER REPLACED AN AXLE. THE VEHICLE IS STILL NOT WORKING PROPERLY. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 23,348.
NHTSA ODI #10225384
41,000 miles · Apr 9, 2008
Seats
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. OCCASIONALLY, THE SEAT RECLINER FAILS. WHEN THE FAILURE OCCURS, THE SEAT BACK WOULD NOT MOVE IN EITHER DIRECTION. THE SEAT RECLINER IS MANUALLY USED AND CURRENTLY DOES NOT RECLINE AT ALL. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 41…
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TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. OCCASIONALLY, THE SEAT RECLINER FAILS. WHEN THE FAILURE OCCURS, THE SEAT BACK WOULD NOT MOVE IN EITHER DIRECTION. THE SEAT RECLINER IS MANUALLY USED AND CURRENTLY DOES NOT RECLINE AT ALL. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 41,000.
NHTSA ODI #10223790
28,000 miles · Apr 3, 2008
Exterior Lighting
THE HEADLIGHTS ON MY 2007 CHEVY IMPALA ARE CONTINUOUSLY GOING DIM AND I'M AFRAID THEY WILL FAIL AT ONE POINT WHILE MY FAMILY IS DRIVING DOWN THE ROAD AT NIGHT. GM SAYS IT'S NORMAL BUT I OWN 3 GM'S AND THE OTHER TWO DON'T DO IT. *TR
NHTSA ODI #10223324
12,700 miles · Mar 17, 2008
Seat Belts
I OWN A 2007 CHEVROLET IMPALA. BOTH FRONT SEAT BELTS DO NOT LATCH OR WHEN THEY DO LATCH THEY UNLATCH ON THEIR OWN. I'VE TAKEN THIS CAR TO THE DEALER TWICE AND THE DEALER HAS NOT RESOLVED THE ISSUE. I AM DRIVING A CAR THAT DOES NOT HAVE WORKING SEAT BELTS. *TR
NHTSA ODI #10221431
9,900 miles · Mar 7, 2008
Power TrainCrash
THE VEHICLE WAS TURNED OFF, IN PARK, WITH THE PARKING BRAKE ON, IN THE DRIVEWAY AT AN INCLINE. THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY, AND HIT THE FENCE WHICH BROUGHT IT TO A STOP. THERE WAS DAMAGE TO THE DRIVER SIDE DOOR AND DRIVER SIDE REAR OF VEHICLE. THE CAR WAS TAKEN TO DEALER, AND THE EVENT EXPLAINED. THE DEALER…
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THE VEHICLE WAS TURNED OFF, IN PARK, WITH THE PARKING BRAKE ON, IN THE DRIVEWAY AT AN INCLINE. THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY, AND HIT THE FENCE WHICH BROUGHT IT TO A STOP. THERE WAS DAMAGE TO THE DRIVER SIDE DOOR AND DRIVER SIDE REAR OF VEHICLE. THE CAR WAS TAKEN TO DEALER, AND THE EVENT EXPLAINED. THE DEALER MADE REPAIR TO DOOR AT MY COST. THE DEALER MADE NO ATTEMPT TO DETERMINE THE CAUSE. I CALLED AGAIN TO SERVICE AND SPOKE TO SOMEONE, WHO STATED THAT THE PARKING BRAKE IS NOT SUPPOSED TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. NO INVESTIGATION WAS OFFERED. *TR
NHTSA ODI #10220427
25,000 miles · Mar 6, 2008
Tires
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE HAS GOODYEAR INTEGRITY, SIZE 175/70R13 TIRES. WHILE DRIVING 30 MPH IN THE SNOW, THE VEHICLE BEGAN TO SLIDE. THE FAILURE ALSO OCCURRED IN WET AND ICY CONDITIONS. THE DEALER STATED THAT THE TIRES WERE DEFECTIVE AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT SPECIFY THE…
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TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE HAS GOODYEAR INTEGRITY, SIZE 175/70R13 TIRES. WHILE DRIVING 30 MPH IN THE SNOW, THE VEHICLE BEGAN TO SLIDE. THE FAILURE ALSO OCCURRED IN WET AND ICY CONDITIONS. THE DEALER STATED THAT THE TIRES WERE DEFECTIVE AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT SPECIFY THE REASON. THE DOT NUMBER, VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 25,000.
NHTSA ODI #10220245
11,110 miles · Mar 3, 2008
Service Brakes, HydraulicSuspension
REAR ALIGNMENT NOT WITHIN SPECS FROM FACTORY, CAUSED REAR TIRES TO WEAR PREMATURELY. FRONT DISC BRAKES NEEDED REPLACEMENT 11,000 MILES AND ROTORS NEEDED TO BE RESURFACED. CHEVY WOULD NOT COVER THE REPAIRS UNDER WARRANTY. *TR
NHTSA ODI #10219953
Mileage unknown · Mar 2, 2008
Steering
I HAVE A 2007 CHEVY IMPALA. IT IS USED AS A POLICE CAR FOR MY LOCAL COUNTY. SINCE GETTING THE CAR IN MAY OF 2007, THE STEERING WHEEL HAS LOCKED 4 TIMES WHILE TURNING A CORNER. THE CAR HAS ELECTRIC POWER STEERING VS. HYDRAULIC LIKE MOST CARS. THE MOST RECENT INCIDENT, I NEARLY STRUCK ANOTHER VEHICLE DUE TO NOT BEING ABLE TO STEER…
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I HAVE A 2007 CHEVY IMPALA. IT IS USED AS A POLICE CAR FOR MY LOCAL COUNTY. SINCE GETTING THE CAR IN MAY OF 2007, THE STEERING WHEEL HAS LOCKED 4 TIMES WHILE TURNING A CORNER. THE CAR HAS ELECTRIC POWER STEERING VS. HYDRAULIC LIKE MOST CARS. THE MOST RECENT INCIDENT, I NEARLY STRUCK ANOTHER VEHICLE DUE TO NOT BEING ABLE TO STEER. THE WHEEL LOCKS ANYWHERE FROM 2-4 SECONDS, THEN IT FINALLY RELEASES. I CALLED THE DEALERSHIP, AND THEY STATED THEY HAVE RECEIVED SEVERAL OTHER COMPLAINTS SIMILAR TO THIS ON SOME OF CHEVY'S OTHER MODELS WITH ELECTRIC STEERING. I HAVE AN APPOINTMENT THIS WEEK TO GET THE PROBLEM LOOKED AT. HOWEVER I FEEL THIS IS A VERY SERIOUS PROBLEM AND SAFETY ISSUE DUE TO THE FACT OF NOT BEING ABLE TO STEER, AND APPARENTLY IT IS NOT AN ISOLATED INCIDENT. *TR
NHTSA ODI #10219860
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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