2007 Chevrolet Impala

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WOULD WEAR PREMATURELY. THE CONTACT BELIEVED THAT THERE WAS AN ISSUE WITH THE REAR AXLE THAT WAS AFFECTING THE TIRES. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 55,000.

HAVE 2007 IMPALA LT3. (PURCHASED FROM SUNSET CHEVROLET, SUMNER, WA) 1/13/2010. HAVING SERIOUS TRANSMISSION ISSUES. TOOK VEHICLE TO FIRESTONE (6/10/10) FOR ROUTINE OIL CHANGE AND INSPECTION. FOUND LEAK IN TRANSMISSION. ALSO NEEDED FUEL SYSTEM SERVICE. REPAIRS NOT DONE AT THIS TIME DUE TO FINANCIAL SHORTAGE. TOOK TO FIRESTONE AGAIN FOR ROUTINE OIL CHANGE 8/26/10. DURING ROUTINE INSPECTION OIL LEAK DETECTED. TRANSMISSION LEAKING. AND POWER STEERING MAKING ABNORMAL NOISE. COULD NOT AFFORD REPAIRS. THEN TOOK VEHICLE TO DEALERSHIP. WAS TOLD THAT REPAIRS NOT COVERED BY WARRANTY. COULD NOT AFFORD OUT OF POCKET. TRANSMISSION GOT WORSE AS DID OIL LEAK AND POWERSTEERING. 1/31/11 FIRESTONE SERVICED THE TRANSMISSION AND REPLACED THE LEAKING GASKET. THIS DID NOTHING TO HELP TRANSMISSION ISSUES. CONTACTED GM. WAS EVENTUALLY TOLD THAT EVEN THOUGH BURIEN CHEVROLET TOLD US THE PARTS WERE NOT COVERED BY WARRANTY, THAT IN FACT THE PARTS WERE COVERED BY WARRANTY AT THE TIME WE TOOK IT TO THE DEALER. BUT BECAUSE WE TOOK THE VEHICLE TO AN INDEPENDENT AUTO SHOP, THEIR WAS NOTHING GM COULD DO TO ASSIST US WITH OUR ISSUE. NOW I AM UNSURE HOW TO PROCEED. ANY ADVISE? THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07 IMPALA FOR EXCESSIVE FRONT TIRE WEAR NOT REAR AS HAS BEEN THE PROBLEM. CAR HAS NOW 52,000 MILES ON IT . DEALERSHIP HAS TESTED THE CAR FOR PROBLEM WITH REAR ALIGNMENT BOLTS, CHECKED IT TO GM SPECS. CONTACTED GM WHO SAID THERE WAS NO PROBLEM WITH THE CAR. CAR GOES THROUGH A SET OF FRONT TIRES APPROX EVERY 15000 MILES. COMPLAINT STARTED AFTER REPLACING FIRST SET OF TIRES @ 16,000 MILES

MY VEHICLE HAS THE 3.9 L LTZ PACKAGE. IT USES 2 TO 3 QUARTS OF OIL PER OIL CHANGE. I AM CURRENTLY WORKING WITH THE DEALERSHIP TO MONITOR MY OIL CONSUMPTION EVERY 1,000 MILES. SO FAR WE HAVE USED 1/2 QUART IN 2,000 MILES. THE DEALERSHIP DOES NOT SEEMED CONCERNED BUT FRANKLY MY CAR SHOULD NOT BE USING ANY OIL. GM SHOULD DO SOMETHING. WE HAVE A 10 YEAR/100,000 MILE WARRANTY. I HOPE GM DOESN'T TRY TO SQUEAK OUT OF FIXING THIS ISSUE. *KB

HAVE HAD ISSUES WITH WARPING ROTORS ON A 2007 LTZ WITH ONLY 50,XXX MILES ON IT. THIS IS A SAFETY ISSUE AS THE INFERIOR PRODUCT (GM BRAKE ROTORS) MAKE THE CAR SHUTTER AND SHAKE, WHICH CAUSES THE DRIVER TO ALMOST LOSE CONTROL. THIS HAS BEEN GOING ON FOR TOO LONG GM. MY 2003 SILVERADO HAS THE SAME ISSUES WITH THE BRAKES. GM - READ YOUR CUSTOMERS REVIEWS AND FIX THIS PROBLEM! I FOR ONE LIKE TO BUY AMERICAN, BUT HAVE SINCE CONSIDERED A DIFFERENT ROUTE SINCE MY FAMILY'S SAFETY IS BEING COMPROMISED WITH THE INFERIOR BRAKE COMPONENTS THAT GM HAS IN THEIR VEHICLES. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ATTEMPTING A RIGHT TURN, THE VEHICLE SUDDENLY ACCELERATED AND SHE WAS UNABLE TO ENGAGE THE BRAKES. THE CONTACT MENTIONED THAT THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS FILED AND THE DRIVER WAS BADLY BRUISED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 11/29/11 *BF UPDATED 12/02/11

I NOTICED THAT ALL OF A SUDDEN WHEN I WOULD TRY TO STOP MY CAR WOULD SHAKE OR HESITATE TO STOP. I THOUGHT IT WAS MY BRAKES. AFTER TRYING TO PARK AND THE BRAKES NOT STOPPING AT ALL. I TOOK THE CAR TO REPAIR SHOP TO BE FIXED. FIRST I WAS TOLD IT WAS THE MASTER CYLINDER AFTER REPLACING THAT THE CAR STILL WOULD NOT STOP. SO I WAS TOLD IT WAS THE HYDRAULIC ABS SYSTEM AND THAT ALL THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE DEALERSHIP DOESN'T HAVE THE PART IT IS ON BACKORDER DUE TO THE HIGH VOLUME OF THE PART. THAT SAYS TO ME THERE IS A PROBLEM THAT CHEVY NEEDS TO BE RESPONSIBLE FOR AND CORRECT BEFORE A SERIOUS ACCIDENT HAPPENS. *KB

I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE (ALMOST THROUGH MY THIRD SET OF TIRES, OXYGEN SENSOR GOING AT 46,000 MILES, RUST BEGINNING AT 38,000 MILES {CAR WAS TWO YEARS OLD}, AND THE BATTERY GOING PREMATURELY). LAST WEEK, I ATTEMPTED TO PUT ON MY REAR DEFOGGER. THE LIGHT CAME ON, BUT MY REAR WINDSHIELD WAS STILL FOGGED UP. THE DEFROSTER ALSO DOES NOT BLOW COLD AIR IF THE CAR IS IN PARK. *TR