NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
22 reportsClear category filter70,107 miles · Dec 13, 2010
Latches/locks/linkagesStructure
2007 IMPALA DRIVERS DOOR HANDLE BROKE UNDER NORMAL USAGE AND WAS REPAIRED UNDER EXTENDED WARRANTY BUT CAR HAS ONLY 70000 MILES. ALSO THE REAR TIRES ARE WEARING OUT FAST AND UNUSUAL WEAR ON THE INSIDE EDGES. THIS WEEKEND HAD TO REPLACE TIRES AGAIN SINCE STEEL BELTS WERE SHOWING AND LOCAL SHOP IS STATING THEY SEE THIS ALL THE TI…
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2007 IMPALA DRIVERS DOOR HANDLE BROKE UNDER NORMAL USAGE AND WAS REPAIRED UNDER EXTENDED WARRANTY BUT CAR HAS ONLY 70000 MILES. ALSO THE REAR TIRES ARE WEARING OUT FAST AND UNUSUAL WEAR ON THE INSIDE EDGES. THIS WEEKEND HAD TO REPLACE TIRES AGAIN SINCE STEEL BELTS WERE SHOWING AND LOCAL SHOP IS STATING THEY SEE THIS ALL THE TIME ON IMPALAS. I HAVE RESEARCHED ON LINE AND SEE MANY COMPLAINTS BUT NO RECALL FROM GM. *TR
NHTSA ODI #10370379
90,300 miles · Dec 13, 2010
Latches/locks/linkagesStructure
THE DOOR HANDLE TO MY 2007 CHEVORLET IMPALA WAS PULLED LOOSE WHILE OPENING AN UNLOCKED DOOR. THE DOOR HANDLE BECAME DETACHED AT THE END WHERE THE KEY GOES INTO THE DRIVER SIDE DOOR. IT IS NOW IN A STATE WHERE IF SOMEONE WANTS TO PULL IT OUT TO BREAK INTO THE CAR, IT IS VERY EASY TO DO. *TR
NHTSA ODI #10370335
34,500 miles · Oct 5, 2010
StructureSuspension
HAD CLUNK NOISE COMING FROM REAR SUSPENSION WHEN GOING OVER EVEN THE SMALLEST BUMP OR CRACK IN THE ROAD. TOOK BACK TO DEALER AND THEY FOUND THE CROSS MEMBERS OF THE CHASSIS - BOLTS HAD WORKED LOOSE. THEY TIGHTENED THEM. NO MORE NOISE SO FAR. *TR
NHTSA ODI #10359246
8,847 miles · Jun 8, 2010
Structure
2007 IMPALA,NOXIOUS SMELL FROM INTERIOR,AT TIMES UNINHABITAL,THE WARMER THE TEMPERATURE THE WORSE THE SMELL,CULPRIT IS A INTERIOR DASH INSULATOR PAD AND INCORRECT POWER BRAKE BOOSTER BOOT,GM NEEDS TO FIX ALL AFFECTED VEHICLES IN OR OUT OF WARRANTY,HEALTH ISSUES. *TR
NHTSA ODI #10335206
45,000 miles · Feb 15, 2010
StructureTires
I DID NOT REALIZE SUCH A WEBSITE EXISTED. I HAVE PURCHASED MANY NEW VEHICLES AND HAVE ALWAYS BEEN HAPPY UNTIL I PURCHASED MY 2007 IMPALA BRAND NEW WITH 27 MILES. I STARTED LOOKING ON THE INTERNET DUE TO "STEERING" PROBLEM AND FOUND THIS WEBSITE. YOU CAN BE DRIVING DOWN THE ROAD AND THE STEERING WHEEL WILL LOCK UP AND NOT MOVE…
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I DID NOT REALIZE SUCH A WEBSITE EXISTED. I HAVE PURCHASED MANY NEW VEHICLES AND HAVE ALWAYS BEEN HAPPY UNTIL I PURCHASED MY 2007 IMPALA BRAND NEW WITH 27 MILES. I STARTED LOOKING ON THE INTERNET DUE TO "STEERING" PROBLEM AND FOUND THIS WEBSITE. YOU CAN BE DRIVING DOWN THE ROAD AND THE STEERING WHEEL WILL LOCK UP AND NOT MOVE FOR SEVERAL SECONDS. IT WOULD BE VERY EASY TO HAVE A ACCIDENT YOU NEED THE WHEELS TO TURN, BUT THE WHEEL WANT MOVE. I THINK MY HUSBAND THOUGHT I WAS CRAZY UNTIL HE HAPPEN TO BE WITH ME THE OTHER DAY AND WITNESS THIS. I HAVE NOTICED THAT ALL 5 TIMES THIS HAS HAPPENED IT HAS BEEN RAINING OUT. THE 1ST 2 TIMES WERE PROBABLY A YEAR AGO, BUT IT HAS HAPPENED 3 TIMES IN THE LAST 2 MONTHS. I HAVE ALSO HAD THE TIRE ISSUE, DID NOT THINK ABOUT IT BEING THE CAR, BUT I HAVE HAD 3 SETS OF BRAND NEW TIRES ON THIS VEHICLE. SAME PROBLEM SOMEONE ELSE MENTIONED THE REAR TIRES WEAR COMPLETELY OUT ON THE INSIDE. I HAD WIRES HANGING OUT ON 1 YEAR OLD TIRES. I DO NOT FEEL SAFE AT ALL IN THIS VEHICLE AND CAN'T IMAGINE ANYONE WANTING TO DRIVE A VEHICLE THAT THE STEERING LOCKS UP. I HAVE 2 PRECIOUS CHILDREN AND AM NOT HAPPY WITH THIS. I STILL OWE A TREMENDOUS AMOUNT ON THE VEHICLE SO I DON'T REALLY HAVE ANY OPTIONS BUT TO REPORT TO SOMEONE THAT MIGHT COULD HELP. THANKS! THE STRUCTURE- THE DOOR MOLDING JUST FELL OFF ON THE DRIVERS SIDE ONE DAY. *TR
NHTSA ODI #10310699
40,000 miles · Jan 5, 2010
StructureSuspension
CAR IS TERRIBLE ON ICE,VERY UNSAFE UNDER ANY ADVERSE CONDITIONS. *TR
NHTSA ODI #10298365
14,000 miles · Sep 22, 2009
Structure
I BOUGHT A NEW 2007 CHEVY IMPALA IN MAY 2007. HAD TO HAVE NEW TIRES IN NOVEMBER 2008 AT 14500 MILES, THEY WERE WEARING ON THE INSIDE OF THE REAR TIRES AFTER WE ROTATED THE TIRES THE FRONT PUT ON THE BACK THEY WORE ON THE INSIDE ALSO. THE WOULD ONLY PUT TIRES ON AND WE HAD TO PAY FOR TWO TIRES. HAD ALIGNMENTS, DID NOT HELP. C…
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I BOUGHT A NEW 2007 CHEVY IMPALA IN MAY 2007. HAD TO HAVE NEW TIRES IN NOVEMBER 2008 AT 14500 MILES, THEY WERE WEARING ON THE INSIDE OF THE REAR TIRES AFTER WE ROTATED THE TIRES THE FRONT PUT ON THE BACK THEY WORE ON THE INSIDE ALSO. THE WOULD ONLY PUT TIRES ON AND WE HAD TO PAY FOR TWO TIRES. HAD ALIGNMENTS, DID NOT HELP. CAN'T GET ANYTHING DONE ABOUT THIS. IT IS IN THE SUSPENSION OR SOMETHING IN THE REAR. THEY ARE WEARING AGAIN AT 22, 000 MILES. I DON'T UNDERSTAND WHY THEY CAN NOT FIX MY CAR IT IS STILL UNDER WARRANTY. THEY CAN OFFER THE 60 MONTH RETURN ON THEIR VEHICLES IF YOU DO NOT LIKE IT NOW, BUT CANNOT HONOR WHAT IS WRONG WITH MY CAR. THIS IS WRONG. YOU SHOULD MAKE THEM FIX ALL THE CARS WITH THIS PROBLEM. THE CONSUMER IS SUPPOSE TO BE PART OWNER IN THE CAR BUSINESS BUT IT STILL DOES NOT MAKE ANY DIFFERENCE. LET THEM GO UNDER, THEY ARE NOT WORTH ANYTHING ANYWAYS. USED TO BE A GOOD CAR COMPANY. WE HAVE OWNED A LOT OF THEIR CARS, BUT NO MORE. IF I EVER CAN AFFORD TO TRADE AGAIN IT WILL NOT BE A GM PRODUCT. THE CONSUMER MEANS NOTHING TO THEM ANYMORE. *TR
NHTSA ODI #10284862
24,286 miles · Aug 9, 2009
Structure
2008 & 2007 CHEVROLET IMPALAS. WE PURCHASED A 2007 IMPALA FROM CHARLES CHEVROLET-COLOMA, WISCONSIN IN JUNE OF 2008. IT HAD 17,000 MILES ON IT AND THE REMAINING NEW CAR WARRANTY, WE WERE TOLD. RIGHT AWAY WHEN WE GOT IT WE DIDN'T THINK IT RODE GOOD. WE TOOK IT ON VACATION IN OCTOBER AND IT STARTED TO VIBRATE VERY BAD. MY HUSBA…
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2008 & 2007 CHEVROLET IMPALAS. WE PURCHASED A 2007 IMPALA FROM CHARLES CHEVROLET-COLOMA, WISCONSIN IN JUNE OF 2008. IT HAD 17,000 MILES ON IT AND THE REMAINING NEW CAR WARRANTY, WE WERE TOLD. RIGHT AWAY WHEN WE GOT IT WE DIDN'T THINK IT RODE GOOD. WE TOOK IT ON VACATION IN OCTOBER AND IT STARTED TO VIBRATE VERY BAD. MY HUSBAND COMMENTED THAT WHEN WE GET BACK WE NEED TO TAKE IT IN. WE TOOK IN IT IN OCTOBER OF 2008. WE WERE TOLD THAT THE TIRES ON THE BACK OF THE VEHICLE WERE HANGING ON THREADS. THE DEALER DID REPLACE THE TIRES. AT THAT TIME WE THOUGHT WELL MAYBE A BAD SET OF TIRES. AT THAT TIME THE DEALER DID NOT BALANCE OR LINE UP THE TIRES. (WHICH THEY SHOULD HAVE) WE HAVE BEEN WATCHING THE TIRES AND NOW AT 35,000.00 MILES THE VEHICLE NEEDS NEW TIRES AGAIN. IT RIDES REALLY BAD AGAIN. WE TOOK IT IN AGAIN AND FIRST THE DEALER, LINES IT UP, IT STILL DID NOT RIDE GOOD, THEN THEY BALANCED THE FRONT TIRES (NOT THE BACK AND I DON'T KNOW WHY??) I GUESS BECAUSE THEY ARE DOING THIS AT THEIR COST AND DON'T WANT TO DO ANYTHING MORE THAN THEY HAVE TO. IT STILL DOES NOT RIDE WELL. I WORK IN A BANK AND AFTER TALKING TO ANOTHER PERSON THEY HAVE PUT 3 SETS OF TIRES ON THEIRS IN 60,000 MILES. ANOTHER PERSON HAS 35,000 MILES ON THEIR BRAND NEW 2008 AND THEY NEED NEW TIRES. AFTER BRINGING THIS TO THE ATTENTION OF THE DEALER THEY SAID THEY HAVE HAD NUMEROUS CARS IN WITH THIS PROBLEM. THEY WILL NOT DO ANYTHING ELSE FOR US. I CONTACTED GENERAL MOTORS AND THEY ALSO WILL NOT DO ANYTHING. THIS VEHICLE HAS A 100,000 MILE WARRANTY ON THE DRIVE TRAIN. MY CONCERN IS THAT THEIR IS A DEFECT IN THESE VEHICLES THAT PROPOSES A SAFETY HAZARD. SOME UNSUSPECTING CONSUMER WILL HAVE A BLOWOUT (LIKE WE ALMOST DID) AND LOSE THEIR LIFE. THERE SHOULD BE A RECALL ON THESE VEHICLES. THIS REALLY MAKES US ANGRY AS THE GOVERNMENT CAN GIVE GENERAL MOTORS ALL THIS BAILOUT MONEY , BUT THEY DON'T HAVE TO STAND BEHIND THEIR PRODUCT!!!! THE DEALER REFUSES TO GIVE US A RECORD OF THE TIRE REPLACEMENT. *TR
NHTSA ODI #10279812
25,372 miles · Oct 27, 2008
Latches/locks/linkagesStructure
2007 CHEVY IMPALA LTS: EXTERIOR HANDLE ON DRIVER'S SIDE BROKE UNDER NORMAL USAGE -- WAS NOT TEMPERATURE RELATED. SEVERAL SIMILAR FAILURES WERE NOTED BY ONE OF THE SERVICE EMPLOYEES. *TR
NHTSA ODI #10246785
Mileage unknown · Jun 21, 2008
Interior LightingStructure
CHROME RING ON CONSOLE SURROUNDING SHIFTER REELECTS ANY SUNLIGHT DIRECTLY INTO DRIVERS EYES. *TR
NHTSA ODI #10231904
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗