2005 Chevrolet Impala

TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE OVERHEATED AND THE TEMPERATURE GAUGE INCREASED TO HOT. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE DEALER REPLACED THE HEAD GASKET AND WATER PUMP THREE TIMES. IN ADDITION, THE ALTERNATOR AND CATALYTIC CONVERTER WERE PREVIOUSLY REPLACED. THE FAILURES CONTINUED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

FIRST... MY CAR ALL OF THE SUDDEN STARTED LEAKING LIKE AN OIL TANKER LAST JANUARY 2012, AND THE ABS/TRACTION CONTROL LIGHTS CAME ON. TOOK THE CAR TO THE CHEVY DEALERSHIP, AND HAD MAJOR REPAIR WORK DONE ON TRANSMISSION, AND ENGINE FOR LEAKS. SPENT $2100 AND WAS QUOTE $2600 TO REPLACE THE ABS/TRACTION CONTROL MODULATOR FOR MY ABS/TRACTION CONTROL TO WORK AGAIN. THE CODE THEY PULLED WAS C1218. NEEDLESS TO SAY IT HAS NOT BEEN REPAIRED YET. A MONTH AFTER SPENDING THIS MONEY, I HAD TO REPLACE THE WATER PUMP, AND ALMOST A YEAR LATER I HAD TO REPLACE A PLASTIC ELBOW FROM THE WATER PUMP TO MY RADIATOR WHICH WAS ANOTHER $300. THEN THIS PAST DECEMBER 2012, MY TRANSMISSION ALL OF THE SUDDEN JERKED HARD FROM 1ST TO 2ND AND SO ON DURING LOCAL DRIVING. MAX SPEED LIMIT IS 40MPH LOCALLY. TOOK IT TO CHEVY AND WAS TOLD I NEED A NEW TRANSMISSION, SO I TOOK IT FOR A SECOND OPINION AND WAS TOLD CODE P1811 WAS CODED FOR A LONG SHIFT, BUT THAT MY TRANSMISSION WAS A 1/2 QUART LOW SO THEY FILLED IT WITH TRANS ADDITIVE. THEY SUGGESTED I TRY A "TRANSMISSION SHOP" FOR THEM TO CHECK BECAUSE MAYBE MY TRANS SOLENOID WAS BAD, WHICH WOULD STILL COST QUITE A BIT FOR REPAIR, BUT NOT NEARLY AS MUCH AS A NEW TRANSMISSION. MY CAR HAS 122,000 LONG HIGHWAY MILES, NOT LOCAL; STOP & GO. I DO NOT FEEL MY ABS/TRACTION CONTROL, NOR MY TRANS SHOULD BE BAD. I MAINTAIN MY CAR, AND BASED ON MY INTERNET SEARCHES MANY PEOPLE HAVE HAD THE EXACT SAME PROBLEMS WITH THESE CARS. I EMAILED CHEVY AND WAS BASICALLY TOLD THIS IS MY PROBLEM AND NO CONCESSION WAS OFFERED ON THEIR PART TO ASSIST ME WITH THESE REPAIRS. I HAVE BEEN LAID OFF FROM MY JOB, AND RETURNED TO SCHOOL SO NEEDLESS TO SAY CANNOT AFFORD A NEW CAR, BUT THIS CAR IS COSTING MORE THAN IT IS WORTH. CHEVY NEEDS TO QUIT IGNORING THESE PROBLEMS, AND TAKE CARE OF LOYAL CUSTOMERS BEFORE THEY LOSE THEM. *TR

I PURCHASED A CAR FROM ICARSNOW (704-551-0990) ON SOUTH BLVD IN CHARLOTTE ON OCTOBER 28, 2011. I DROVE THE CAR FOR A WEEK WHEN THE GEARS STARTED SLIPPING AND THE CAR STARTED TO STALL AND JERK THE CAR HAD A 90 DAY WARRANTY SO I CALLED SOUTHERN WARRANTY (704-282-1814) AND THEY HAD ME TO TAKE THE CAR TO CARSON AUTOMOTIVE 10940 A E. INDEPENDENCE BLVD. MATTHEWS NC THEY REPLACED THE TRANSMISSION AND CONVERTER ON 11/4/11. I PICKED THE CAR UP DROVE FOR A WEEK OR TWO AND THE CAR WAS STILL STALLING AND JERKING. I CALLED CARSON AUTOMOTIVE AND TOOK THE CAR BACK.. I ALSO HEARD A NOISE IN THE ENGINE. I TOOK THE CAR BACK TO CARSON AUTOMOTIVE THEY COULD NOT FIND WHY THE CAR WAS STALLING AND JERKING BUT THE SAID THE ENGINE NEEDED TO BE REPLACED BECAUSE OF A ROD THE ENGINE WAS REPLACED ON 12/27/11. THAT IS WHEN I FOUND OUT THAT THE 90 DAY WARRANTY WAS 50/50 WHERE IF ANYTHING MAJOR HAPPEN TO THE CAR THE WARRANTY COMPANY WOULD PAY HAVE AND I WOULD HAVE TO PAY HALF. THIS IS NOT HOW IT WAS EXPLAINED BY THE SALESMAN AT ICARSNOW. HE TOLD ME AFTER THE 90 DAY WARRANTY IF ANYTHING HAPPENS MAJOR THAT THE WARRANTY COMPANY AND I WOULD SHARE THE COST. IN ORDER FOR ME TO NOT LOOSE THE MONEY ALREADY PAID ON THE CAR I HAVE TO PAY HALF ON THE ENGINE. AFTER THE ENGINE WAS REPLACED THE CAR WAS LEAKING ANTI- FREEZE I TOOK THE CAR BACK AGAIN CARSON AUTOMOTIVE COULD NOT FIND ANYTHING. THE REAR WINDOW REPLACED BECAUSE THE DEFROST WAS NOT ATTACHED AND SPARKED WHEN YOU TOUCHED IT. THERE WAS ALSO A LEAK IN THE TRUNK THAT HAD TO BE REPAIRED. AFTER THAT THE TEMPERATURE GAUGE STARTED TO MOVE UP I TOOK THE CAR TO MY MECHANIC FOR HIM TO CHECK IT OUT ON 2/25/12. THE PROBLEM WAS POSSIBLE HEAD GASKET DAMAGE. I TOOK THE CAR BACK TO CARSON AUTOMOTIVE SINCE THEY PUT THE ENGINE IN. THEY TOLD ME THAT IT WAS NOT THE ENGINE BUT A CRACKED RADIATOR. RADIATOR WAS REPLACED ON 2/27/12. *TR

TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WOULD READ INACCURATELY, THE VEHICLE WOULD STALL AT ANY TIME, AND SMOKE COULD BE SEEN ENTERING THE VEHICLE THROUGH THE VENTS. THE DEALER DIAGNOSED THAT THERE WAS A FUEL PUMP FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED VIA EMAIL, BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THE ENGINE TEMPERATURE GAUGE FAILED. THE ENGINE GAUGE ROSE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE ENGINE HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TH VEHICLE WAS NOT RECALLED AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 63,000.