NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
694 reports75,000 miles · Jan 25, 2008
Exterior Lighting
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WOULD BE ON HIGH BEAMS, BUT THE LIGHTS WOULD SHUT OFF AUTOMATICALLY. WHEN THE LIGHTS SHUT OFF, IT WOULD TAKE 10-15 MINUTES FOR THEM TO ILLUMINATE AGAIN. THE FAILURE WOULD OCCUR EVERY TWELVE TO FIFTEEN MILES. THE MECHANIC STATED…
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TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WOULD BE ON HIGH BEAMS, BUT THE LIGHTS WOULD SHUT OFF AUTOMATICALLY. WHEN THE LIGHTS SHUT OFF, IT WOULD TAKE 10-15 MINUTES FOR THEM TO ILLUMINATE AGAIN. THE FAILURE WOULD OCCUR EVERY TWELVE TO FIFTEEN MILES. THE MECHANIC STATED THAT THE DEFECT WAS VERY FREQUENT FOR HIS TYPE OF VEHICLE. THE ESTIMATED COST TO REPAIR THE VEHICLE IS $500. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 02-14-08 *BF UPDATED 02/14/08 *TR
NHTSA ODI #10216001
18,368 miles · Jan 17, 2008
Service Brakes, Hydraulic
MILEAGE THE FIRST TIME WAS 18,368 WHEN I TOOK IT BACK TO THE DEALER HAN GRAFF CHEV DURAND MICHIGAN. FINDINGS WERE "ALL FOUR ROTORS HAD LATERAL RUNOUT BEYOND SPECS". THEY RESURFACED FRONT AND REAR ROTORS. MILEAGE SECOND TIME WAS 31,038 AND AGAIN I TOOK IT BACK TO THE DEALER HAN GRAFF CHEVROLET DURAND MICHIGAN. WITHOUT EVEN LOOKIN…
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MILEAGE THE FIRST TIME WAS 18,368 WHEN I TOOK IT BACK TO THE DEALER HAN GRAFF CHEV DURAND MICHIGAN. FINDINGS WERE "ALL FOUR ROTORS HAD LATERAL RUNOUT BEYOND SPECS". THEY RESURFACED FRONT AND REAR ROTORS. MILEAGE SECOND TIME WAS 31,038 AND AGAIN I TOOK IT BACK TO THE DEALER HAN GRAFF CHEVROLET DURAND MICHIGAN. WITHOUT EVEN LOOKING AT IT I WAS TOLD THAT THEY WOULD HAVE TO RESURFACE OR REPLACE THE ROTORS AND QUESTIONED ME IF I WAS A 2 FOOT DRIVER. ALWAYS BLAME THE CONSUMER--THAT WAS SMART. I TOOK IT TO A REPUTABLE GARAGE IN MY AREA AND GUESS WHAT AGAIN THEY HAD TO RESURFACE THE FRONT & REAR ROTORS. I WROTE TO GM'S CEO WAGONER DOCUMENTING ALL THE FACTS AND RECEIVED A CALL FROM A YOUNG LADY WHO TOLD ME "THINGS WEAR OUT" . *TR
NHTSA ODI #10215235
Mileage unknown · Jan 16, 2008
Structure
MY BLACK IMPALA HAS CHIP IN THE PAINT. MY BLACK IMPALA HAS PLACES WHERE THE PAINT IS COMING OFF. HAVE NOT SEEN THIS PROBLEM ON OTHER PAINT COLORS. *TR
NHTSA ODI #10215181
87,000 miles · Jan 14, 2008
Exterior Lighting
HIGH-BEAM HEADLIGHTS SOMETIMES GO OUT, NO PATTERN DETECTED. RELAY IS SUSPECTED. *TR
NHTSA ODI #10214693
64,000 miles · Dec 28, 2007
Exterior Lighting
HEADLIGHTS WENT OUT DURING VEHICLE OPERATION AND WOULD NOT TURN BACK ON. HEADLIGHTS CAME BACK ON NEXT TIME THE VEHICLE WAS OPERATED, BUT WENT OUT AGAIN DURING OPERATION A FEW NIGHTS LATER. *TR
NHTSA ODI #10213026
45,405 miles · Dec 27, 2007
Service Brakes, HydraulicSteering
THE INTERMEDIATE STEERING SHAFT IN MY 2003 CHEVROLET IMPALA HAD TO BE REPLACED AT 25,000 MILES. NOW AT 45,000 MILES THE STEERING SHAFT NEEDS TO BE REPLACED AGAIN ALSO, BOTH REAR BRAKE ROTORS WERE REPLACED AT 25,000 AND NEED TO BE REPLACED AGAIN AT 45,000 MILES. *TR
NHTSA ODI #10212967
80,000 miles · Dec 20, 2007
Exterior Lighting
MY WIFE STATED THAT HER 2003 IMPALA THE HEADLIGHTS DID NOT COME ON ONE NIGHT AUTO MODE SO SHE TURNED ON MANUALLY. 2 WEEKS LATER, SHE IS DRIVING IN THE DARK AND THE FOG, AND HEADLIGHTS GO OUT. STOPPED ALONG ROAD AND TRIED HIGH, LOW, AND PULL LIGHT SWITCH WITH NO LUCK. VERY DANGEROUS IF WOULD HAVE BEEN IN BUSY AREA. ABANDONED CAR …
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MY WIFE STATED THAT HER 2003 IMPALA THE HEADLIGHTS DID NOT COME ON ONE NIGHT AUTO MODE SO SHE TURNED ON MANUALLY. 2 WEEKS LATER, SHE IS DRIVING IN THE DARK AND THE FOG, AND HEADLIGHTS GO OUT. STOPPED ALONG ROAD AND TRIED HIGH, LOW, AND PULL LIGHT SWITCH WITH NO LUCK. VERY DANGEROUS IF WOULD HAVE BEEN IN BUSY AREA. ABANDONED CAR AND HAD MOTHER PICK HER UP. MOVED HOME WHEN DAYLIGHT CAME OUT. NOW WAITING TO SOLVE THE PROBLEM IN THE SHOP. *TR
NHTSA ODI #10212401
Mileage unknown · Dec 3, 2007
Exterior Lighting
HEADLIGHTS WOULD UNEXPECTEDLY TURN OFF WHILE DRIVING ON THE HIGHWAY. *TR
NHTSA ODI #10210660
Mileage unknown · Dec 1, 2007
Power Train
TRANSMISSION PAN BOLTS LOOSEN EVERY 25,000 TO 30,000 MILES. *TR
NHTSA ODI #10210473
Mileage unknown · Nov 17, 2007
Exterior Lighting
THE HEADLIGHTS ARE DIFFICULT TO SWITCH FROM HIGH TO LOW BEAM ON MY 2003 CHEVY IMPALA. THE HEADLIGHTS HAVE TURNED COMPLETELY OFF DURING EVENING DRIVING THREE DIFFERENT TIMES. WE HAVE YET TO CORRECT THE FAILURE, ALTHOUGH INTEND TO REPLACE THE SWITCH. THESE INCIDENTS APPEAR TO CORRELATE DIRECTLY WITH NHTSA ACTION NUMBER : PE0601…
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THE HEADLIGHTS ARE DIFFICULT TO SWITCH FROM HIGH TO LOW BEAM ON MY 2003 CHEVY IMPALA. THE HEADLIGHTS HAVE TURNED COMPLETELY OFF DURING EVENING DRIVING THREE DIFFERENT TIMES. WE HAVE YET TO CORRECT THE FAILURE, ALTHOUGH INTEND TO REPLACE THE SWITCH. THESE INCIDENTS APPEAR TO CORRELATE DIRECTLY WITH NHTSA ACTION NUMBER : PE06017. *TR
NHTSA ODI #10209195
Official recalls
5Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗