NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
19 reportsClear category filterMileage unknown · Jun 26, 2022
EngineService BrakesSuspensionFire
Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this …
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Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11471068
119,022 miles · Feb 26, 2021
Air BagsEngineService Brakes
VEHICLE SHUTS OFF WHEN MOVING,TURNING OR STOPPED AT A TRAFFIC LIGHT. BY SWITCHING TO NEUTRAL, THE ENGINE MAY START AFTER 1 OR MORE TRIES. SO FAR THE FAILURES HAVE BEEN ON CITY STREETS AND HIGHWAYS. BUT NOT INTERSTATES. THE FAILURES ARE MANY BUT UNPREDICTABLE.
NHTSA ODI #11398056
135,000 miles · Mar 11, 2019
Service Brakes
REAR RIGHT BRAKE LINE LEAKING FLUID. THIS COULD BE A FATAL ACCIDENT IF I WAS ON THE HIGHWAY. MY 2003 CHEVY IMPALA REAR RIGHT BRAKE LINE IS RUSTED BADLY. THE BRAKE LINE ACTUALLY RUBBING AGAINST AN ACROSS LINE THAT HAS A BUNCH OF ELECTRIC LINES BUNDLED TOGETHER WHICH IS GOING OVER THE RUSTED BRAKE LINE AND ENDS UP CAUSING THE BRA…
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REAR RIGHT BRAKE LINE LEAKING FLUID. THIS COULD BE A FATAL ACCIDENT IF I WAS ON THE HIGHWAY. MY 2003 CHEVY IMPALA REAR RIGHT BRAKE LINE IS RUSTED BADLY. THE BRAKE LINE ACTUALLY RUBBING AGAINST AN ACROSS LINE THAT HAS A BUNCH OF ELECTRIC LINES BUNDLED TOGETHER WHICH IS GOING OVER THE RUSTED BRAKE LINE AND ENDS UP CAUSING THE BRAKE LINE WORN OUT AND BRAKE FLUID LEAKAGE. THIS COULD BE A SERIOUS SAFETY ISSUE. IS IT POSSIBLE THE ADMINISTRATION COULD CONDUCT A RESEARCH ON THE MODEL OF THIS CAR FOR THIS ISSUE?
NHTSA ODI #11185824
100,000 miles · Jan 11, 2019
Air BagsElectrical SystemService Brakes
MY AIR BAG LIGHTS ARE ON ALL THE TIME, I HAVE TO CHANGE MY BRAKES EVER 2 MONTHS BC THEY START TO LOCK UP AND GO THROUGH BRAKE PADS LIKE NOTHING. I ALSO HAVE ELECTRONICAL PROBLEMS MY BLINKERS WORK WHEN THEY WANT TO AN WHEN IT STARTS TO NOT WORK MY LIGHTS DIM IF THE RADIO IS ON IT TURNS DOWN IT'S HAPPENING MORE AN MORE
NHTSA ODI #11166488
90,000 miles · Apr 9, 2017
Service BrakesUnknown Or Other
THIS PROBLEM A STARTED HAPPENING AROUND 90000 MILES. WHILE I WAS GOING AROUND A RIGHT TURN THE TRACTION ACTION WOULD COME ON. NOW IT SEEMS SOMETIMES WHEN I AM JUST DRIVING DOWN A STRAIGHT ROAD. I CAN ALSO FEEL MY ABS COME ON WHEN TRYING TO STOP.
NHTSA ODI #10971491
150,000 miles · Nov 14, 2016
Service BrakesVehicle Speed Control
ABS, TRACTION, AND BREAK LIGHTS COME ON........ THEN WHEN I PUSH ON THE GAS PADDLE ITS OFTEN LIKE THE BRAKES WANT TO LOCK UP , WITH A SCRUBBING SOUND.... ALSO WHEN I PUSH THE BREAK PADDLE DOWN IT OFTEN MAKES A SOUND AND THE BREAK PADDLE FEELS LIKE IT COMES BACK UP WITH THE BREAK STILL DOWN,.........BUT THEN WHEN I DRIVE LI…
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ABS, TRACTION, AND BREAK LIGHTS COME ON........ THEN WHEN I PUSH ON THE GAS PADDLE ITS OFTEN LIKE THE BRAKES WANT TO LOCK UP , WITH A SCRUBBING SOUND.... ALSO WHEN I PUSH THE BREAK PADDLE DOWN IT OFTEN MAKES A SOUND AND THE BREAK PADDLE FEELS LIKE IT COMES BACK UP WITH THE BREAK STILL DOWN,.........BUT THEN WHEN I DRIVE LIKE 20-25 MILES THE LIGHTS GO OFF AND HARDLY COME ON UNTIL I STOP AGAIN
NHTSA ODI #10925752
139,000 miles · Nov 18, 2015
Service BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE INCREASED SPEED VIOLENTLY ONCE THE BRAKE PEDAL WAS RELEASED. THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE CONTACT PULLED OVER, SHUT THE IGNITION OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE PERSISTED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT W…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE INCREASED SPEED VIOLENTLY ONCE THE BRAKE PEDAL WAS RELEASED. THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE CONTACT PULLED OVER, SHUT THE IGNITION OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE PERSISTED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT WAS A MECHANIC AND STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. UPDATED 1/12/16 *CN
NHTSA ODI #10794724
108,000 miles · Jan 23, 2015
Electrical SystemService BrakesSteering
MY 2003 IMPALA HAS A SECURITY PASSLOCK FEATURE WHICH EITHER DOES NOT ALLOW VEHICLE TO START OR SHUT VEHICLE OFF WHEN IT THINKS IT'S BEING STOLEN. MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WHEN THIS SECURITY LIGHT COMES ON, AT THIS POINT I LOSE ALL CONTROL OF VEHICLE FUNCTIONS. THIS IS AN APPARENT PROBLEM WITH THOUSANDS OS GM V…
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MY 2003 IMPALA HAS A SECURITY PASSLOCK FEATURE WHICH EITHER DOES NOT ALLOW VEHICLE TO START OR SHUT VEHICLE OFF WHEN IT THINKS IT'S BEING STOLEN. MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WHEN THIS SECURITY LIGHT COMES ON, AT THIS POINT I LOSE ALL CONTROL OF VEHICLE FUNCTIONS. THIS IS AN APPARENT PROBLEM WITH THOUSANDS OS GM VEHICLES THAT THEY KNOW ABOUT BUT GIVE NO SOLUTION OR RECALL TO. INSTEAD, CONSUMERS ARE BEING STUCK FOOTING THE BILL TO TRY AND FIND A SOLUTION TO A PROBLEM NO ONE SEEMS TO KNOW HOW TO SOLVE. PLEASE HELP HOLD GM RESPONSIBLE AND REPAIR OUR VEHICLES BEFORE FATALITIES OCCUR. THERE ARE PAGES OF POSTS IN SEVERAL FORUMS ONLINE WITH PEOPLE HAVING THE SAME ISSUE WITH NO HELP. *TR
NHTSA ODI #10678452
103,407 miles · Sep 22, 2014
Air BagsService BrakesSteeringCrash
DRIVER OBSERVED TRAFFIC COMING TO A STOP, HIS BRAKES GAVE OUT, HE COULD NOT STEER LEFT OR RIGHT TO AVOID A CAR IN FRONT OF HIM WHICH CAUSED HIM TO REAR-END THE UNIT. HIS AIR-BAG DID NOT DEPLOY. *TR
NHTSA ODI #10638104
80,300 miles · Sep 9, 2014
Power TrainService BrakesTraction Control System
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE TRACTION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED DURING ACCELERATION. THE FAILURE OCCURRED ON A DAILY BASIS. THE DEALER STATED THAT THE HUB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAI…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE TRACTION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED DURING ACCELERATION. THE FAILURE OCCURRED ON A DAILY BASIS. THE DEALER STATED THAT THE HUB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED THREE DAYS LATER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,300.
NHTSA ODI #10631958
Official recalls
5Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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