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2003 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

513 reports with mileage · 181 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports32 fire reports23 injury reports

Electrical System complaints

264 reports
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73,000 miles · Nov 13, 2017
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System

VEHICLE IS IN PARKED AND IM ABOUT TO START THE VEHICLE IT SEEMS TO SLOWLY FAIL OR BACKFIRES DURING MULTIPLE TIMES OF TRYING. WHILE IN MOTION ON THE STREETS DRIVING AT 10-35 MPH OR IN MOTION ON HWY 40-65 MPH THE VEHICLE WILL SHUT OFF OR SOMETIMES IT WOULD LOSS POWER EVEN IF MY FOOT IS ON THE GAS PETAL. ON HWY THIS COULD CAUSE…

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VEHICLE IS IN PARKED AND IM ABOUT TO START THE VEHICLE IT SEEMS TO SLOWLY FAIL OR BACKFIRES DURING MULTIPLE TIMES OF TRYING. WHILE IN MOTION ON THE STREETS DRIVING AT 10-35 MPH OR IN MOTION ON HWY 40-65 MPH THE VEHICLE WILL SHUT OFF OR SOMETIMES IT WOULD LOSS POWER EVEN IF MY FOOT IS ON THE GAS PETAL. ON HWY THIS COULD CAUSE A SERIES ACCIDENT

NHTSA ODI #11045690

Mileage unknown · Sep 9, 2017
Electrical System

I'VE HAD ALLOT OF THINGS REPLACED UNDER THE HOOD, I SMELL THINGS BURNING, EVERY MECHANIC TELL ME U HAVE AN ELECTRICAL PROBLEM. MY CAR HAS BEEN DOWN ALL CAUSE ELECTRICAL ISSUES

NHTSA ODI #11022490

165,000 miles · Aug 17, 2017
Electrical System

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START AND THE SECURITY WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PALM CHEVROLET AT (352) 484-0733 (LOCATED AT 2300 SW COLLEGE RD, OCALA, FL 34471) AND DETERMINED THAT IT SOUNDED LIKE THE PASSLOCK SENSOR AND IGNITION LOCK CYLINDER MA…

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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START AND THE SECURITY WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PALM CHEVROLET AT (352) 484-0733 (LOCATED AT 2300 SW COLLEGE RD, OCALA, FL 34471) AND DETERMINED THAT IT SOUNDED LIKE THE PASSLOCK SENSOR AND IGNITION LOCK CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

NHTSA ODI #11016004

81,482 miles · Jul 11, 2017
Electrical System

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS COULD BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS IN THE ON POSITION AND RUNNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 1…

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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS COULD BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS IN THE ON POSITION AND RUNNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY WAS NOT SUFFICIENT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (LOCATED AT 240-02 NORTHERN BLVD, DOUGLASTON, NY 11362, TEL: (888)806-9064) WHERE THE IGNITION SWITCH AND IGNITION MODULE WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,482. UPDATED 10/18/17*LJ *JS

NHTSA ODI #11004232

124,000 miles · Jun 13, 2017
Electrical System

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH. AFTER REPEATED ATTEMPTS, THE VEHICLE STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY 20 TIMES. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN IGNIT…

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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH. AFTER REPEATED ATTEMPTS, THE VEHICLE STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY 20 TIMES. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL BACK IN 2014. THE NAME OF THE DEALER WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

NHTSA ODI #10994644

189,000 miles · Apr 30, 2017
Air BagsElectrical SystemExterior Lighting

CHEVY IMPALA LIGHTS DON'T WORK AT NIGHT DAYTIME LIGHTS WORK OFF AND ON HIGH BEAMS AT NIGHT ONLY.

NHTSA ODI #10981459

155,000 miles · Apr 18, 2017
Electrical System

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IT DID NOT START WHEN THE SWITCH WAS TURNED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO WENT TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDE…

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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IT DID NOT START WHEN THE SWITCH WAS TURNED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO WENT TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10979039

170,000 miles · Feb 14, 2017
Electrical System

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FREE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILU…

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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FREE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ODI #10954480

Mileage unknown · Feb 8, 2017
Air BagsElectrical SystemCrash

WHEN I TURN IGNITION SWITCH ON 10 TIMES AND FINALLY STAR RUNNING ENGINE THEN LATER I SAW THAT AIRBAGS LIGHT ON 5 MINS SELF OFF ALL CLUSTERS BUT STILL RUNNING ENGINE. THEN, I TURN OFF IGNITION THEN TURN BACK ON SAME THINGS 15 TIMES. I DON'T KNOW WHAT'S WRONG WITH CAR. THE BATTERY IS GOOD.

NHTSA ODI #10950387

224,000 miles · Dec 25, 2016
Electrical System

THE FUEL GAUGE IS NOT WORKING PROPERLY. I RAN OUT OF FUEL WHILE TRAVELING ON THE ILLINOIS HIGHWAY 106. LUCKILY NO OTHER VEHICLE WAS NEAR ME AT THE TIME, AS I LOST ALL POWER CONTROLS ON THE VEHICLE AT THAT TIME. THE FUEL GAUGE STARTED FLUCTUATING BETWEEN FULL AND EMPTY AND I HAD NO IDEA HOW MUCH FUEL I HAD LEFT, HOPING TO REACH W…

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THE FUEL GAUGE IS NOT WORKING PROPERLY. I RAN OUT OF FUEL WHILE TRAVELING ON THE ILLINOIS HIGHWAY 106. LUCKILY NO OTHER VEHICLE WAS NEAR ME AT THE TIME, AS I LOST ALL POWER CONTROLS ON THE VEHICLE AT THAT TIME. THE FUEL GAUGE STARTED FLUCTUATING BETWEEN FULL AND EMPTY AND I HAD NO IDEA HOW MUCH FUEL I HAD LEFT, HOPING TO REACH WHITE HALL, IL TO FILL-UP THE GAS TANK.

NHTSA ODI #10937395

Official recalls

5

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

09V116000 · Engine And Engine Cooling

Apr 8, 2009

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence & remedy

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

03V051000 · Air Bags:frontal:driver Side:inflator Module

Feb 14, 2003

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Consequence & remedy

Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.

Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE06017 · Alleged Headlight Failure

Opened May 15, 2006 · Closed Oct 25, 2006

Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (3)

Exterior Lighting

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.