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2011 Chevrolet Hhr

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2011 Chevrolet Hhr are lower than the model-year median of 565.5.

About this comparison →

When problems were reported

Mileage at the reported incident

144 reports with mileage · 59 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports3 fire reports12 injury reports

Electronic Stability Control (esc) complaints

23 reports
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80,000 miles · Dec 10, 2014
Electronic Stability Control (esc)Engine

I WORK TWO JOBS JUST BOUGHT MY 2011 CHEVY HHR JUST OVER A YEAR AGO AND STARTED GETTING REDUCED ENGINE POWER LIGHT AND THEN LOSE POWER AND HAVE TROUBLE GOING OVER 20 STRUGGLES TO GET TO 40 MPH I HAVE 3 YOUNG CHILDREN THAT RIDE WITH ME AND THERE SAFETY IS NUMBER ONE AND IF I CAN'T TRUST MY NEW VEHICLE THEN HOW CAN I TRUST CHEVY. …

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I WORK TWO JOBS JUST BOUGHT MY 2011 CHEVY HHR JUST OVER A YEAR AGO AND STARTED GETTING REDUCED ENGINE POWER LIGHT AND THEN LOSE POWER AND HAVE TROUBLE GOING OVER 20 STRUGGLES TO GET TO 40 MPH I HAVE 3 YOUNG CHILDREN THAT RIDE WITH ME AND THERE SAFETY IS NUMBER ONE AND IF I CAN'T TRUST MY NEW VEHICLE THEN HOW CAN I TRUST CHEVY. *TR

NHTSA ODI #10663499

40,000 miles · Aug 3, 2014
Electrical SystemElectronic Stability Control (esc)Steering

WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. UNABLE TO START. *TR

NHTSA ODI #10618488

74,560 miles · Jul 23, 2014
Electrical SystemElectronic Stability Control (esc)Steering

WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SCENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITIAL DUE TO RECALL. SECOND …

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WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SCENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITIAL DUE TO RECALL. SECOND INCIDENT DEALER STATED NOT DUE TO RECALL BUT MORE OF A COMMON PROBLEM, HOWEVER UNABLE TO REPLICATE STALL AND DETERMINE WHERE FAULTY WIRING. GETTING LOTS OF ERROR CODES WITH NO REAL CAUSE AS TO WHY CAR STALLS. *TR

NHTSA ODI #10615653

68,524 miles · Jul 1, 2014
Electronic Stability Control (esc)Steering

I HAVE ALREADY FILED ONE COMPLAINT LAST MONTH!! HAVE NOT RECEIVED ANY REPLY BACK BY NO ONE. MY TCN WAS [XXX]. THIS CAR IS DANGEROUS TO BE DRIVING, COPS HAVE PULLED ME OVER SEVERAL TIMES DUE TO SOME THE PROBLEMS! ALL 7 OFFICERS GAVE ME THEIR NAMES AND BADGE NUMBERS N THEY TOLD ME IF I NEED TO TAKE THIS TO COURT, THEY WILL BE N CO…

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I HAVE ALREADY FILED ONE COMPLAINT LAST MONTH!! HAVE NOT RECEIVED ANY REPLY BACK BY NO ONE. MY TCN WAS [XXX]. THIS CAR IS DANGEROUS TO BE DRIVING, COPS HAVE PULLED ME OVER SEVERAL TIMES DUE TO SOME THE PROBLEMS! ALL 7 OFFICERS GAVE ME THEIR NAMES AND BADGE NUMBERS N THEY TOLD ME IF I NEED TO TAKE THIS TO COURT, THEY WILL BE N COURT.. THEY TOLD ME THE CAR NEEDS TO BE COMPLETELY FIXED OR PUT N A DIFFERENT CAR AND NOT THIS SAME MAKE N MODEL. I HAVE A LIL GIRL AND I WILL DO WHAT I HAVE TO DO TO PROTECT HER AND OTHER INNOCENT LIVES ROUND ME, IF IT MEANS I GET A LAWYER N TAKE THIS TO COURT. SO PLEASE DO SOMETHING VERY SOON BOUT THIS CAR!!! I'VE BEEN SAVING ALL COMPLAINTS I'VE SENT SO I WILL HAVE THEM FOR MY RECORDS IN CASE I NEED TO TAKE FURTHER MORE STRONGER ACTION TO GET THIS CAR FIXED OR PUT ME IN AN EXT CAB DODGE TRUCK PLEASE. I WANTED A TRUCK TO BEGIN WITH, BUT THIS CAR WAS JUST FORCED ON ME OR DEALER WASN'T GONNA GIVE ME NOTHING AT ALL.. [XXX]!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10607259

20,100 miles · Jun 27, 2014
Air BagsElectronic Stability Control (esc)Seat Belts

MY CAR CONTINUES TO SHAKE AS DO MOST HHR'S GM KNOWS THERE IS A STABILITY ISSUE AN HAS REFUSED TO PROPERLY ADDRESS THIS DANGEROUS ISSUE. MY AIRBAG LIGHT HAS COME ON. THE BACK DRIVER SIDE DOOR HANDLE DOES NOT OPEN FROM THE INSIDE OR OUT AND MY SEAT BELT AND BACK FLOOR BOARD STAYS DAMP MAKING THE STRUCTURE OF THE VEHICLE DANGERO…

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MY CAR CONTINUES TO SHAKE AS DO MOST HHR'S GM KNOWS THERE IS A STABILITY ISSUE AN HAS REFUSED TO PROPERLY ADDRESS THIS DANGEROUS ISSUE. MY AIRBAG LIGHT HAS COME ON. THE BACK DRIVER SIDE DOOR HANDLE DOES NOT OPEN FROM THE INSIDE OR OUT AND MY SEAT BELT AND BACK FLOOR BOARD STAYS DAMP MAKING THE STRUCTURE OF THE VEHICLE DANGEROUS AND MY SEATBELT UNSAFE. GM EXECUTIVE RESPONSE IS THAT NOT ALL VIN NUMBERS FAL INTO THE SERVICE BULLETINS. THESE CARES NEED TO BE IMMEDIATELY INVESTIGATED AND TAKEN OFF THE MARKET. THE BOLT COVERS IN THE BACK SEATS FALL OFF AT A TOUCH AND CANNOT BE REATTACHED. THEY DIG INTO LEGS. AN ACCIDENT WOULD PRESENT A STUPID IMPALEMENT THREAT. WHY ARE THEY THERE. THIS IS A DANGEROUS CAR. GM STATES MY CARE DID NOT APPEAR TO THEM UNTIL 49,000 MILES. I BOUGHT IT AT 19,000 MILES. THERE ARE LIES EVERY WHERE. THERE ARE CROOKED SALESMAN AND GM IS STILL ON THE SCAM. OWNERS NEED A LEGAL OR CONGRESSIONAL ADVOCATE FOR THE CARS WE ARE STUCK WITH THAT ARE DANGEROUS AND SERIOUSLY DEVALUED. THEY HAVE HAD ALLOT OF TRAINING IN DEALING WITH OWNERS WITH ISSUES. WE NEED LIKEWISE REPRESENTATION. MY CARE IS AN ACCIDENT WAITING TO HAPPEN. I HAVE A FROZEN SHOULDER FROM HOLDING IT IN THE ROAD FOR 3 YEARS. IT IS A BLOOD TRAP THAT YOU CANNOT SEE OUT OF. IT IS DAMP, SHAKING, DIFFICULT TO CONTROL AND UNPREDICTABLE. I COULD OT SEL IT IN GOOD CONSCIENCE. WHO WOULD BUY IT ANY WAY? WHAT HAPPENED TO THE LEGAL ORDER THAT REQUIRED THEM TO REPORT DANGEROUS PROBLEMS IN 5 DAYS OR FACE PENALTIES? THEY ARE WAY OVER THE MARK ON THIS ONE. JUST LOOK AT MY CAR. *TR

NHTSA ODI #10606433

44,000 miles · Jun 25, 2014
Electronic Stability Control (esc)SteeringWheels

THE ECM CAME ON WITH NO WARNING CAUSING THE VEHICLE TO VEER OFF THE ROAD TO THE RIGHT AND SKIDDING THIS HAPPENED THREE TIMES IN THE PAST YEAR WHICH IS SCARY AT BEST ALSO THERE IS A SMELL OF EXHAUST AND FUEL IN THE CABIN. *TR

NHTSA ODI #10605990

Mileage unknown · Jun 17, 2014
Electrical SystemElectronic Stability Control (esc)Engine

2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, SHE NOTICED THE VEHICLE EXHIBIT A BOOST/JERK TYPE MOVEMENT, AND IT MADE A STRANGE NOISE. WHEN SHE TOOK THE VEHICLE TO THE DEALER, SHE WAS INFORMED THE PROBLEM WAS A SPARK PLUG AND THEY FIXED IT. HOWEVER, ONE …

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2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, SHE NOTICED THE VEHICLE EXHIBIT A BOOST/JERK TYPE MOVEMENT, AND IT MADE A STRANGE NOISE. WHEN SHE TOOK THE VEHICLE TO THE DEALER, SHE WAS INFORMED THE PROBLEM WAS A SPARK PLUG AND THEY FIXED IT. HOWEVER, ONE NIGHT WHILE DRIVING, THE VEHICLE ONCE AGAIN EXHIBITED THE SAME BOOST/JERK MOVEMENT, AS IF SHE SUDDENLY HIT THE BRAKE, AS THE VEHICLE WAS LOSING SPEED, UNTIL IT SHUT DOWN COMPLETELY. SHE WAS ABLE TO PULL OVER, TURN THE VEHICLE OFF, AND RE-STARTED IT AGAIN WITH NO PROBLEM. A MONTH LATER, THE SAME THING HAPPENED, ONLY THAT TIME, THE ELECTRONIC STABILITY CONTROL LIGHT STARTED BLINKING, FOLLOWED BY A STRANGE NOISE. THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AGAIN IN MAY 2014. *JB

NHTSA ODI #10597175

68,524 miles · Jun 3, 2014
Electronic Stability Control (esc)EngineSuspension

ON WEDNESDAY 3/19/2014 I WAS FORCED TO PURCHASE THIS HHR THAT I DIDN'T WANT. I DROVE OFF ORR LOT N IT WAS PULLING TO THE LEFT BAD, N WAS JUMPIN ALL OVER THE ROAD. I TOLD ORR BOUT IT NEXT DAY, N WAS TOLD IM STUCK WIT THE CAR. KEPT GETN PULLED OVER BY POLICE, ON MONDAY 4/30/14 SHERIFF PULLED ME OVER CAUSE CAR NEARLY WENT INTO DITC…

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ON WEDNESDAY 3/19/2014 I WAS FORCED TO PURCHASE THIS HHR THAT I DIDN'T WANT. I DROVE OFF ORR LOT N IT WAS PULLING TO THE LEFT BAD, N WAS JUMPIN ALL OVER THE ROAD. I TOLD ORR BOUT IT NEXT DAY, N WAS TOLD IM STUCK WIT THE CAR. KEPT GETN PULLED OVER BY POLICE, ON MONDAY 4/30/14 SHERIFF PULLED ME OVER CAUSE CAR NEARLY WENT INTO DITCH, HE TOLD ME N MY BF THAT THIS CAR IS A ROAD HAZARD N DANGEROUS, FOR THE MANUFACTURE TO FIX THE PROBLEM OR PUT ME N ANOTHER VEHICLE. TOOK IT BACK TO ORR N THEY WOULDN'T EVEN LOOK AT IT!! I HA, SO HE GOT A TRUCK. I'VE A 3 YR OLD LIL GIRL N IF WE HAVE ACCIDENT, SOMEONE WILL PAY! THE RIGHT FRONT TIRE IS WORE ON SIDE ONLY, FRONT POPS, MOTOR SHAKES, AND U CAN SMELL FOUL FUMES COMIN N CAR. I WANTED A DODGE TRUCK, NOT THE HHR CAUSE I KNEW SOMETHING WAS WRONG WIT THE HHR, MY UNCLE DONE THE SAME THING N IT NEVER CLD B FIXED, SO HE GOT A TRUCK. THIS NEEDS TO B FIXED OR PUT ME N A TRUCK, IF HAVE ACCIDENT, THERE WILL B TROUBLE. THERE'S TOO MUCH WRONG WIT THIS CAR, IT NEEDS TO B TOTALLY RECALLED IN MY OPINION, OR LAWSUITS B PILING UP!! THANK U N PLEASE RESPOND ASAP, MY LIL GIRL LIFE CANT B REPLACED, OR N E ONE ELSE'S LIFE EITHER. *TR

NHTSA ODI #10595722

20,100 miles · May 15, 2014
Electronic Stability Control (esc)Steering

STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, CAR PULLED TO LEFT. REPEATED VISITS AND CALLS TO DEALERSHIP RESULTED IN DENIAL OF PROBLEM UNTIL WARRANTY RAN OUT. AFTER HYDROPLANING ON A SMALL PUDDLE OF WATER, ESC AND SERVICE TRACTION LIGHTS CAME ON. DEALERSHIP "RESET LIGHTS" CAR HAS CONTINUED TO SHAKE. HAVE PUT 3 SETS OF TIRES ON …

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STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, CAR PULLED TO LEFT. REPEATED VISITS AND CALLS TO DEALERSHIP RESULTED IN DENIAL OF PROBLEM UNTIL WARRANTY RAN OUT. AFTER HYDROPLANING ON A SMALL PUDDLE OF WATER, ESC AND SERVICE TRACTION LIGHTS CAME ON. DEALERSHIP "RESET LIGHTS" CAR HAS CONTINUED TO SHAKE. HAVE PUT 3 SETS OF TIRES ON CAR AND 2 SETS OF BRAKES, ONE SET OF ROTORS AND TURNED ROTORS. DEALERSHIP SAYS THIS IS NORMAL. ONLY FOUND OUT ABOUT IGNITION RECALL AFTER CALLING TO COMPLAIN ABOUT LIGHT STILL ON AND YET ANOTHER SET OF BALD TIRES. CALLED GM AND THEY OFFERED RENTAL CAR UNTIL IGNITION PARTS COME IN BUT WILL REPLACE ESC SENSOR AT MY COST. NO INVESTIGATION AS TO STABILIZATION ISSUE OF CAR OR WHY IT IS CHEWING UP TIRES AND PULLING TO THE LEFT. THE CAR IS STILL UNSAFE. A GOOGLE SEARCH WILL SHOW MANY OTHERS ARE EXPERIENCING THIS SAME ISSUE. AWAITING YET ANOTHER RESPONSE FROM GM. THIS CAR NEEDS SERIOUS INVESTIGATING. AN ACCIDENT IS AT HAND. THEY ONLY WANT TO SELL ME TIRES AND PARTS. THE SHAKE IS DANGEROUS AND THE ESC AND TRACTION IS DISENGAGED AT PRESENT. GM HAS KNOWN ABOUT THIS PROBLEM. [XXX] AT GM HAS BEEN NICE BUT NOT HELPFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10588667

19,000 miles · Mar 29, 2014
Electronic Stability Control (esc)

WE ARE HAVING PROBLEMS WITH THE ESC THE CAR WITH THE SLIDING MARKS ON IT. IT SEEMS TO BE EITHER PICKING UP SOMETHING OR JUST MISS FIRING. WE BE DRIVING ALONG AND THE ROAD IS NOT WET AND IT ACTIVATES. THE CAR ALMOST SHUT OFF COMPLETELY. TAKING IT BACK THIS TUESDAYAPRIL 1, 2014 3RD TIME. WE ALMOST GOT KILLED TWO WEEKS AGO FROM THE…

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WE ARE HAVING PROBLEMS WITH THE ESC THE CAR WITH THE SLIDING MARKS ON IT. IT SEEMS TO BE EITHER PICKING UP SOMETHING OR JUST MISS FIRING. WE BE DRIVING ALONG AND THE ROAD IS NOT WET AND IT ACTIVATES. THE CAR ALMOST SHUT OFF COMPLETELY. TAKING IT BACK THIS TUESDAYAPRIL 1, 2014 3RD TIME. WE ALMOST GOT KILLED TWO WEEKS AGO FROM THE SAME PROBLEM THE CAR SHUT DOWN AND IF THE BIG TRUCK WAS COMING FAST WE WOULD NOT BE HERE. WE HAD TO PULL TO A SIDE ROAD AND CUT THE CAR SWITCH COMPLETELY OFF AND WAIT A FEW MINUTES AND CUT IT BACK ON. I DO NOT NEED THIS PROBLEM WITH THE AMOUNT OF MONEY I PAY. GM WE HELP BAIL YOU ALL DURING THE DEPRESSION WHAT IS GOING ON. ALSO THE DEALERSHIP ARE NOT KEEPING RECORDS OF THE TRIPS I MADE TO THEM IS THIS A SIGN OF SOMETHING NEW. *TR

NHTSA ODI #10575484

Official recalls

2

14V171000 · Electrical System:ignition

Apr 10, 2014

General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

14V047000 · Air Bags; Electrical System:ignition:switch

Feb 10, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

Additional source detail variants (2)

Air Bags

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

Electrical System:ignition:switch

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.