NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
515 reports60,000 miles · Mar 15, 2013
Power TrainSteering
POWER STEERING STOPS WORKING AT ALL SPEEDS AND CONDITIONS. DASH LIGHTS UP SAYING POWER STEERING AND FROM THAT POINT ON UNTIL VEHICLE IS RESTARTED THERE IS NO POWER STEERING. IT HAS HAPPEN MANY TIMES OVER THE LAST WEEK DEALER STATES THAT THE POWER STEERING MOTOR IS BAD AND NEEDS TO BE REPLACED AT A COST OF $265. THERE ARE 1000S O…
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POWER STEERING STOPS WORKING AT ALL SPEEDS AND CONDITIONS. DASH LIGHTS UP SAYING POWER STEERING AND FROM THAT POINT ON UNTIL VEHICLE IS RESTARTED THERE IS NO POWER STEERING. IT HAS HAPPEN MANY TIMES OVER THE LAST WEEK DEALER STATES THAT THE POWER STEERING MOTOR IS BAD AND NEEDS TO BE REPLACED AT A COST OF $265. THERE ARE 1000S OF COMPLAINTS OF THIS HAPPENING WHY IS NOTHING BEING DONE. CANADIAN HHR HAS A RECALL ON THIS BUT NOT US HHR. ITS NOT THE MONEY ITS THE SAFETY OF THE MOTORING PUBLIC THAT IS QUESTION HERE.IF NOT FOR THE FACT I HAVE DRIVEN A CAR NOT EQUIPPED WITH POWER STEERING BEFORE IT COULD HAVE BEEN REALLY BAD WHEN IT TURNED OFF IN A TURN. *TR
NHTSA ODI #10503095
60,000 miles · Mar 14, 2013
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE POWERED OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE, HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF T…
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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE POWERED OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE, HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. *TR
NHTSA ODI #10503045
10,200 miles · Mar 14, 2013
Steering
2010 HHR 2LT (MANUAL TRANS / FLEX FUEL) BOUGHT NEW. PROBLEM BEGAN SUMMER 2012 @ 10,200 MI. CLICKING & THUD METAL NOISES HEARD & FELT (JERKY & RESONANCE OF METAL STRIKING) COMING FROM LOW DOWN IN BOTH FRONT SECTIONS. INITIALLY OCCURRED ERRATICALLY DURING DRIVING, THEN CONSISTENTLY. OCCURRED: REVERSING; AND ACCELERATING FROM…
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2010 HHR 2LT (MANUAL TRANS / FLEX FUEL) BOUGHT NEW. PROBLEM BEGAN SUMMER 2012 @ 10,200 MI. CLICKING & THUD METAL NOISES HEARD & FELT (JERKY & RESONANCE OF METAL STRIKING) COMING FROM LOW DOWN IN BOTH FRONT SECTIONS. INITIALLY OCCURRED ERRATICALLY DURING DRIVING, THEN CONSISTENTLY. OCCURRED: REVERSING; AND ACCELERATING FROM 1ST GEAR INTO 2ND, 3RD, 4TH; DOWNSHIFTING FROM 4TH TO LOWER; AND DURING SLOW STOPS SHIFTING FROM 3RD, 2ND, OR 1ST INTO NEUTRAL. ON 9/14/12 AT 11,242 MI., DEALER FOUND "TOO MUCH CLEARANCE BETWEEN HUB & CV SHAFT" AND AN EXISTING SERVICE BULLETIN #09-04--95-001. REPLACED BOTH WHEEL DRIVE SHAFT WASHERS. (NOTE: NOISE & FEELING HAS ERRATICALLY RETURNED. HOWEVER, DEALER DID NOT HEAR IT DURING 3/4/13 TEST DRIVE AT 13,313 MILES. BUT I HEARD IT ON THE WAY HOME A COUPLE OF TIMES. AND LAST YEAR, IT WAS ERRATIC BEFORE BECOMING CONSISTENT....). *TR
NHTSA ODI #10502802
69,498 miles · Mar 14, 2013
Air BagsStructure
ON 3/7/13 MY SERVICE AIR BAG LIGHT CAME ON THE NEXT DAY MY DOOR HANDLE BROKE OFF AND I CALLED GM AND THEY STATED THEY HAD BEEN NO RECALLS FOR THESE PROBLEMS. AFTER LOOKING ONLINE I SAW THAT PEOPLE WERE HAVING ALL KINDS OF PROBLEMS WITH THESE ISSUES AND THEY ARE BOTH BIG SAFETY ISSUES. I FEEL LIKE GM IS NOT WANTING TO TAKE CARE…
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ON 3/7/13 MY SERVICE AIR BAG LIGHT CAME ON THE NEXT DAY MY DOOR HANDLE BROKE OFF AND I CALLED GM AND THEY STATED THEY HAD BEEN NO RECALLS FOR THESE PROBLEMS. AFTER LOOKING ONLINE I SAW THAT PEOPLE WERE HAVING ALL KINDS OF PROBLEMS WITH THESE ISSUES AND THEY ARE BOTH BIG SAFETY ISSUES. I FEEL LIKE GM IS NOT WANTING TO TAKE CARE OF THESE ISSUES. THE AIR BAG COULD DEPLOY AT ANY TIME AND THE IF I WAS IN A WRECK OR AUTO WAS ON FIRE I'D HAVE NO WAY OF GETTING OUT THE VEHICLE WITH THE DOOR HANDLE BROKE OFF. THEY JUST TOLD ME IT WAS UP TO ME OR I'D HAVE TO WAIT UNTIL THEY WAS ENOUGH COMPLAINTS. THAT DOESN'T SEEM RIGHT NOW I'M HAVING TO LEAVE THE CAR SITTING CAUSE OF THESE SAFETY ISSUES SINCE I'M ON A LIMITED INCOME AND GM SHOULD BE RESPONSIBLE FOR THESE SAFETY ISSUES. THANK YOU VERY MUCH *TR
NHTSA ODI #10502793
30,000 miles · Mar 7, 2013
Steering
AT LOW SPEEDS IN A SHARP TURN AND/OR ON BUMPY ROADS AND SOMETIMES DURING BREAKING AT HIGH SPEED, I NOTICE A RATTLE IN THE STEERING COLUMN. I TOLD THE DEALER THAT I THOUGHT MY FRONT ROTORS MAY BE WORN BUT THEY CHECKED OUT OK. I THINK ITS THE ELECTRIC STEERING COLUMN BOX WITH A WORN NYLON BUSHING THE SAME AS THE G6 STEERING PROBLE…
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AT LOW SPEEDS IN A SHARP TURN AND/OR ON BUMPY ROADS AND SOMETIMES DURING BREAKING AT HIGH SPEED, I NOTICE A RATTLE IN THE STEERING COLUMN. I TOLD THE DEALER THAT I THOUGHT MY FRONT ROTORS MAY BE WORN BUT THEY CHECKED OUT OK. I THINK ITS THE ELECTRIC STEERING COLUMN BOX WITH A WORN NYLON BUSHING THE SAME AS THE G6 STEERING PROBLEMS. BECAUSE MY MILEAGE WENT OVER 36000 AND THIS PROBLEM WAS NOT INITIALLY DIAGNOSED AS A STEERING PROBLEM AND NOT BEING A POWER TRAIN PROBLEM, CHEVY INDICATED THAT ITS NOT COVERED UNDER WARRANTY AND THERE IS NO RECALL FOR THIS ISSUE. MY PARENTS HAVE AN 07 HHR THAT IS HAVING OVERHEATING ISSUES IN THEIR POWER-STEERING, ALONG WITH THE BACK LASHING IN THE COLUMN CAUSED BY, I THINK, THE NYLON BUSHING GOING BAD. *TR
NHTSA ODI #10502017
20,766 miles · Mar 7, 2013
Structure
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE PLASTIC INTERIOR DOOR HANDLE FAILED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT…
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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE PLASTIC INTERIOR DOOR HANDLE FAILED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,766. *TR
NHTSA ODI #10501991
13,000 miles · Mar 6, 2013
Structure
WATER STARTED COMING IN VEHICLE FROM HOOD RELEASE LEVER ON DRIVER SIDE KICK PANEL WHILE DRIVING IN THE RAIN. VEHICLE WAS TAKEN TO DEALER, REPAIRED. HOWEVER DURING THE NEXT SEVERE RAIN STORM APPROXIMATELY 5 MONTH LATER IT AGAIN FAILED AND LEAKED AGAIN. DEALER STATED IT WAS REPAIRED THE SECOND TIME, HOWEVER AGAIN 4 MONTHS LATER DU…
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WATER STARTED COMING IN VEHICLE FROM HOOD RELEASE LEVER ON DRIVER SIDE KICK PANEL WHILE DRIVING IN THE RAIN. VEHICLE WAS TAKEN TO DEALER, REPAIRED. HOWEVER DURING THE NEXT SEVERE RAIN STORM APPROXIMATELY 5 MONTH LATER IT AGAIN FAILED AND LEAKED AGAIN. DEALER STATED IT WAS REPAIRED THE SECOND TIME, HOWEVER AGAIN 4 MONTHS LATER DURING A SEVERE RAIN STORM IT AGAIN FAILED AND LEAKED. IT WAS NOT REPAIRED THE THIRD TIME, DEALER STATING THAT IT WAS NOT LEAKING, AND NOTHING WAS WRONG WITH THE CAR. DEALER REFUSES TO HONOR WASHINGTON LEMON LAW. DEALER INITIATED A TRADE FOR THE VEHICLE, HOWEVER ONLY WANT TO GIVE 1/2 WHAT PAID FOR THE VEHICLE 11 MONTHS EARLIER. HAVE FOUND MULTIPLE REFERENCES THAT THIS IS A KNOWN ISSUE BUT NO RECALL DONE ON VEHICLE, ONLY STOPPED MANUFACTURING IT. *TR
NHTSA ODI #10501825
39,888 miles · Mar 5, 2013
Steering
HAVING ALOT OF NOISE FROM FRONT PASSENGER SIDE OF CAR, SOUNDS IF SOMETHING IS LOOSE, SOUND IS AT LOW SPEEDS, HAVE HEARD CHEVY IS HAVING ALOT OF PROBLEMS WITH LOOSE STEERING COLUMNS AND HAS POSTED A TSB 04-03-08-006E, TO DEALERS. I BELIEVE SO MANY OWNERS ARE HAVING THE PROBLEM WITH THIS THAT CHEVY SHOULD HAVE TO RECALL AND FIX A…
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HAVING ALOT OF NOISE FROM FRONT PASSENGER SIDE OF CAR, SOUNDS IF SOMETHING IS LOOSE, SOUND IS AT LOW SPEEDS, HAVE HEARD CHEVY IS HAVING ALOT OF PROBLEMS WITH LOOSE STEERING COLUMNS AND HAS POSTED A TSB 04-03-08-006E, TO DEALERS. I BELIEVE SO MANY OWNERS ARE HAVING THE PROBLEM WITH THIS THAT CHEVY SHOULD HAVE TO RECALL AND FIX ALL CARS WITH PROBLEM. *TR
NHTSA ODI #10501434
53,000 miles · Feb 3, 2013
Engine And Engine CoolingSteering
I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *…
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I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *TR
NHTSA ODI #10496245
55,000 miles · Jan 31, 2013
Fuel/propulsion System
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SHE NOTICED FUEL HAD LEAKED ON THE FLOOR AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER …
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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SHE NOTICED FUEL HAD LEAKED ON THE FLOOR AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
NHTSA ODI #10495997
Official recalls
3Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗