NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
119 reportsClear category filter47,956 miles · Aug 11, 2013
Electrical System
I HAVE A 2010 CHEVY HHR AND APPARENTLY AN ELECTRICAL ISSUE. IT STARTED WITH MY INSIDE LIGHTS ON MY DASHBOARD RANDOMLY BLINKING. THEN ONE HEADLAMP WENT OUT, THE NEXT DAY AFTER REPLACING THE HEADLAMP, MY INSIDE MIDDLE DOME LIGHT WENT OUT. TODAY MY WINDOW WOULD NOT ROLL BACK UP. THIS IS ALL WITHIN 3 WEEKS SPAN. GOTTA BE AN ELEC…
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I HAVE A 2010 CHEVY HHR AND APPARENTLY AN ELECTRICAL ISSUE. IT STARTED WITH MY INSIDE LIGHTS ON MY DASHBOARD RANDOMLY BLINKING. THEN ONE HEADLAMP WENT OUT, THE NEXT DAY AFTER REPLACING THE HEADLAMP, MY INSIDE MIDDLE DOME LIGHT WENT OUT. TODAY MY WINDOW WOULD NOT ROLL BACK UP. THIS IS ALL WITHIN 3 WEEKS SPAN. GOTTA BE AN ELECTRICAL ISSUE, RIGHT? WHAT IS MY NEXT STEP? NO RECALL? *TR
NHTSA ODI #10534747
53,000 miles · Aug 5, 2013
Electrical System
IGNITION STUCK, CAR WONT SHUT OFF , CAN'T REMOVE KEY. *TR
NHTSA ODI #10533642
51,800 miles · Jul 30, 2013
Electrical System
ON JUNE 29, 2013, I PUT MY KEY INTO THE IGNITION, THE KEY WOULDN'T GO ALL THE WAY INTO THE IGNITION. THE RECALLED IGNITION HAD BEEN REPLACED AT GMC BUICK, HILLTOP. WHEN I CALLED GMC BUICK, HILLTOP RICHMOND CA, ON JUNE 29, 2013, AND SPOKE TO [XXX] AT GMC BUICK, HILLTOP RICHMOND CA, SHE STATED IT WAS PROBABLY A DIFFERENT PROBLE…
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ON JUNE 29, 2013, I PUT MY KEY INTO THE IGNITION, THE KEY WOULDN'T GO ALL THE WAY INTO THE IGNITION. THE RECALLED IGNITION HAD BEEN REPLACED AT GMC BUICK, HILLTOP. WHEN I CALLED GMC BUICK, HILLTOP RICHMOND CA, ON JUNE 29, 2013, AND SPOKE TO [XXX] AT GMC BUICK, HILLTOP RICHMOND CA, SHE STATED IT WAS PROBABLY A DIFFERENT PROBLEM BUT TO BRING THE CAR IN TO GET IT CHECKED OUT. WHEN I ARRIVED AT GMC BUICK, I WAS THEN TOLD IT WOULD BE $ 150.00 UP FRONT TO JUST CHECK OUT THE CAR. I SCHEDULED A SERVICE APPOINTMENT WITH BAY CITY CHEVROLET IN OAKLAND CA ON 7/8/13. IT WAS DETERMINED BY BAY CITY CHEVROLET, " CUST RECALL N120045- IGNITION WAS REMOVED , NO GREASE WAS APPLIED DURING RECALL; BAY CITY APPLIED CORRECT LOCK CYLINDER GREASE. I WAS CHARGED $ 45.00. THIS RECALLED IGNITION THAT WAS REPLACED JUNE 6, 2012, BY HILLTOP BUICK WHOM FAILED TO PUT GREASE IN THE REPLACED IGNITION RESULTING IN POSSIBLE DAMAGE TO THE REPLACED RECALL IGNITION. I WAS ALSO CHARGED $ 45.00. HILLTOP BUICK GMC WAS NEGLIGENT IN NOT PUTTING GREASE IN THE REPLACED IGNITION. THIS RECALLED IGNITION HAD BEEN ON MY CHEVY HHR FROM 6/4/12 TO 7/8/13, WITHOUT GREASE IN THE LOCK CYLINDER OF THIS RECALLED IGNITION. I WANT THE RECALLED IGNITION REPLACED AND REIMBURSED MY $45 BY HILLTOPBUICK OR GMC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10532579
67,000 miles · Jul 26, 2013
Electrical System
WE ARRIVED AT HOME AND WHEN TO TURN THE IGNITION OFF AND IT WOULD NOT TURN OFF. WE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY IN ORDER FOR IT TO TURN IT OFF. THE KEY IS STILL IN THE IGNITION SWITCH. *TR
NHTSA ODI #10532068
63,000 miles · May 4, 2013
Electrical System
I WAS AT THE SHOPPING CENTER AND WENT TO CUT THE CAR OFF AND THE VEHICLE WOULDN'T CUT OFF. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE KEY WOULD ONLY TURN FORWARD, BUT NOT BACKWARD TO THE CUT OFF POSITION. I TOOK IT TO A LOCAL MECHANIC BECAUSE IT WAS ABOUT 8 PM, THE DEALERSHIP WAS CLOSED. THEY SAID THEY COULDN'T DO ANY, I NE…
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I WAS AT THE SHOPPING CENTER AND WENT TO CUT THE CAR OFF AND THE VEHICLE WOULDN'T CUT OFF. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE KEY WOULD ONLY TURN FORWARD, BUT NOT BACKWARD TO THE CUT OFF POSITION. I TOOK IT TO A LOCAL MECHANIC BECAUSE IT WAS ABOUT 8 PM, THE DEALERSHIP WAS CLOSED. THEY SAID THEY COULDN'T DO ANY, I NEEDED TO TAKE IT TO THE DEALER. THEY HAD SEEN THIS HAPPENED BEFORE WITH THIS VEHICLE. *TR
NHTSA ODI #10510598
67,000 miles · Apr 2, 2013
Electrical SystemSteering
WHILE GOING AROUND A BEND IN THE ROAD AT APPROX 35/40MPH, THE POWER STEERING IN MY 2010 CHEVY HHR WENT OUT. THERE WAS A DING AND THEN IT WAS VERY DIFFICULT TO TURN THE WHEEL. I ALMOST HIT A JEEP THAT WAS TURNING INTO A SUBDIVISION OPPOSITE OF US BECAUSE I COULD NOT TURN THE WHEEL TO GET IN THE PASSING AREA. THIS RESULTED IN ME G…
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WHILE GOING AROUND A BEND IN THE ROAD AT APPROX 35/40MPH, THE POWER STEERING IN MY 2010 CHEVY HHR WENT OUT. THERE WAS A DING AND THEN IT WAS VERY DIFFICULT TO TURN THE WHEEL. I ALMOST HIT A JEEP THAT WAS TURNING INTO A SUBDIVISION OPPOSITE OF US BECAUSE I COULD NOT TURN THE WHEEL TO GET IN THE PASSING AREA. THIS RESULTED IN ME GOING OFF OF THE ROAD. I PULLED ONTO THE NEXT SIDE ROAD I SAW. CHECKED FOR ANY ISSUES AND RESTARTED. I REGAINED POWER STEERING AND WAS ABLE TO BE ON MY WAY. IN APPROX. ANOTHER MILE OR SO IT WENT OUT AGAIN. IT DID SO INTERMITTENTLY ALL THE WAY TO THE DEALER. THE DEALER WAS OF NO HELP BASICALLY SAYING IT WAS AN OPERATOR ERROR. THERE WAS A STEERING RECALL THAT I HAD TAKEN CARE OF EARLIER IN THE YEAR AND MY MECHANIC SAID THAT IT LOOKS LIKE IT WAS REPLACED WITH EQUALLY DEFECTIVE PARTS. MY MECHANIC ALSO SAID THAT IT'S NOT A "WEAR PART" AND NOTHING THAT I DID COULD HAVE CAUSED IT TO DO THAT. IT IS A SHORT ON THE MOTOR/COMPUTER FOR THE POWER STEERING. *TR
NHTSA ODI #10505381
60,000 miles · Mar 14, 2013
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE POWERED OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE, HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF T…
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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE POWERED OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE, HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. *TR
NHTSA ODI #10503045
54,000 miles · Oct 16, 2012
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WAS STUCK IN THE ON POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TEMPORARILY REMEDY THE FAILURE SHE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO…
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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WAS STUCK IN THE ON POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TEMPORARILY REMEDY THE FAILURE SHE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
NHTSA ODI #10480696
Mileage unknown · Oct 15, 2012
Electrical SystemSteering
SAME ISSUES AS OTHERS. KEY WILL NOT TURN TO OFF POSITION, WILL NOT RELEASE FROM IGNITION. ISSUE IS NOTED ALL OVER THE INTERNET. THEY HAVE ACKNOWLEDGED AND ISSUED A SERVICE BULLETIN FOR 2009 MODEL YEAR, BUT NOT FOR ANY OTHER MODEL YEARS. WHY NOT FOR OTHER YEARS WHEN OBVIOUSLY IT IS THE SAME ISSUE WITH THE SAME PART, OVER SEVERAL …
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SAME ISSUES AS OTHERS. KEY WILL NOT TURN TO OFF POSITION, WILL NOT RELEASE FROM IGNITION. ISSUE IS NOTED ALL OVER THE INTERNET. THEY HAVE ACKNOWLEDGED AND ISSUED A SERVICE BULLETIN FOR 2009 MODEL YEAR, BUT NOT FOR ANY OTHER MODEL YEARS. WHY NOT FOR OTHER YEARS WHEN OBVIOUSLY IT IS THE SAME ISSUE WITH THE SAME PART, OVER SEVERAL OF THEIR MODELS? *TR
NHTSA ODI #10480089
40,000 miles · Oct 12, 2012
Air BagsElectrical System
AIR BAG CONNECTOR WENT BAD WHEN THE CAR WAS 2 YRS OLD. SOME UNKNOWN ELECTRICAL PROBLEM HAS CAUSED A 5 YR BATTERY TO BE DEAD AFTER 2 YRS OF NORMAL USAGE. DEALER SAYS AIR BAG CONNECTOR IS NOT COVERED UNDER WARRANTY AND THAT THE BATTERY IS DEAD. *TR
NHTSA ODI #10479935
Official recalls
3Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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