NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
151 reportsClear category filter60,000 miles · May 31, 2013
Electrical SystemSteering
WHILE DRIVING AT VARIOUS SPEEDS THE POWER STEERING GOES OUT MAKING THE DIFFICULT TO CONTROL. I DID RESEARCH ONLY TO FIND THAT MANY OTHER HHR OWNERS EXPERIENCED THE SAME ISSUE AND SEVERAL OTHER CHEVY MODELS WERE RECALLED FOR THE SAME ISSUE. THE CHEVY DEALER VERIFIED THAT THE ISSUE I WAS HAVING (FAILURE OF THE POWER STEERING MO…
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WHILE DRIVING AT VARIOUS SPEEDS THE POWER STEERING GOES OUT MAKING THE DIFFICULT TO CONTROL. I DID RESEARCH ONLY TO FIND THAT MANY OTHER HHR OWNERS EXPERIENCED THE SAME ISSUE AND SEVERAL OTHER CHEVY MODELS WERE RECALLED FOR THE SAME ISSUE. THE CHEVY DEALER VERIFIED THAT THE ISSUE I WAS HAVING (FAILURE OF THE POWER STEERING MOTOR) WAS THE SAME ISSUE SEEN IN MANY OTHER CHEVY MODELS. CHEVY WOULD NOT FIX IT AND WASHED THEIR HANDS OF IT. THIS HAS HAPPENED AT VARIOUS SPEEDS. RESTARTING THE CAR TEMPORARILY FIXES IT. *TR
NHTSA ODI #10514443
35,543 miles · May 7, 2013
Air BagsElectrical SystemSteering
THIS IS MY 2ND HHR FIRST WAS GREAT THIS IS HORRIBLE. FIRST PROBLEM WAS MY LOCKING MECHANISM ON DRIVERS SIDE WOULD NOT WORK. AFTER THE THIRD TIME IN THE DEALERSHIP THEY CHANGED OUT THE LOCK MECHANISM. THEN I STARTED HAVING PROBLEMS WITH MY WINDOW NOT ROLLING DOWN AND MY DASH LIGHT GOING OUT FOR A PERIOD OF 2-3 SECONDS. THEY FIX…
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THIS IS MY 2ND HHR FIRST WAS GREAT THIS IS HORRIBLE. FIRST PROBLEM WAS MY LOCKING MECHANISM ON DRIVERS SIDE WOULD NOT WORK. AFTER THE THIRD TIME IN THE DEALERSHIP THEY CHANGED OUT THE LOCK MECHANISM. THEN I STARTED HAVING PROBLEMS WITH MY WINDOW NOT ROLLING DOWN AND MY DASH LIGHT GOING OUT FOR A PERIOD OF 2-3 SECONDS. THEY FIXED THE WINDOW BUT COULD NEVER FIND OUT WHAT WAS GOING ON WITH THE DASH. THEN MY AIRBAG SERVICE LIGHT STARTED COMING ON I HAD TO TAKE IN TWICE FOR THIS INCIDENT. MY STEERING PROBLEM STARTED WHEN I TOOK MY SON IN TO DO HIS DRIVING TEST AND ALL OF A SUDDEN IT BECAME VERY DIFFICULT TO TURN. WE PARKED THE CAR GAVE IT A FEW MINUTES AND STARTED DRIVING AGAIN, DID THE TEST AND ON THE WAY HOME IT HAPPENED AGAIN. WE HAVE JUST HAD TO MANY PROBLEMS WITH THIS VEHICLE. *TR
NHTSA ODI #10510926
38,000 miles · Apr 30, 2013
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER A LONG DRIVE, THE VEHICLE STARTED TO HAVE A VERY STRANGE SMELL AND THE CONTACT FELT SICK. THE CONTACT TOOK THE VEHICLE TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE BATTERY AND BATTERY TUBE WAS LEAKING AND THE FLUID HAD BREACHED THE INTERIOR OF THE VEHI…
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TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER A LONG DRIVE, THE VEHICLE STARTED TO HAVE A VERY STRANGE SMELL AND THE CONTACT FELT SICK. THE CONTACT TOOK THE VEHICLE TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE BATTERY AND BATTERY TUBE WAS LEAKING AND THE FLUID HAD BREACHED THE INTERIOR OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000. *TR
NHTSA ODI #10510034
68,000 miles · Apr 23, 2013
Electrical System
I TURNED THE KEY AND STARTED MY CAR AND THEN I COULDN'T TURN IT OFF. I COULD TAKE THE KEY OUT BUT IT WOULDN'T SHUT OFF > I SEE THAT THERE ARE MANY PROBLEMS ONLINE LIKE THIS BUT I DON'T SEE A RECALL. THIS IS GOING TO COST ME ALMOST $ 500.00. *TR
NHTSA ODI #10509338
70,000 miles · Apr 23, 2013
Electrical System
IN LATE 2010, I DECIDED TO BUY MY WIFE A CAR; FIRST I BOUGHT A CHEVY COBALT FIRST WEEK OF HAVING IT I WAS HAVING TOO MANY PROBLEMS, SO I TOLD IT BACK TO THE DEALER (LUCKY MY COUSIN KNEW THE OWNER OF THE DEALER), I WAS ABLE TO TRADE IT IN FOR A HHR. WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 OR SO MILE I WENT TO TURN THE CORN…
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IN LATE 2010, I DECIDED TO BUY MY WIFE A CAR; FIRST I BOUGHT A CHEVY COBALT FIRST WEEK OF HAVING IT I WAS HAVING TOO MANY PROBLEMS, SO I TOLD IT BACK TO THE DEALER (LUCKY MY COUSIN KNEW THE OWNER OF THE DEALER), I WAS ABLE TO TRADE IT IN FOR A HHR. WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 OR SO MILE I WENT TO TURN THE CORNER AND THE STEERING WHEEL WAS VERY HARD TO TURN, I PROCEEDED TO GET THE CAR IN A PARKING LOT TO SEE WHAT WAS GOING ON AND TO SEE IF I NEEDED SO POWER STEERING, COULD NOT FIND A PLACE TO PUT THE POWER STEERING FLUID. SO I TURNED OFF THE CAR AND AFTER AROUND 5 MINUTES I WAS ABLE TO DRIVE FOR ANOTHER MILE AND IT DID THE SAME THING. IT WAS VERY DIFFICULT TO TURN THE CORNER; IT WAS LIKE HAVING MANUAL STEERING. I WAS IN NEW JERSEY AND I HAD TO DRIVE BACK TO MARYLAND WITHOUT POWER STEERING. WHEN I TOOK IT TO ONE OF MY SHOPS IT GET MY CAR FIX AT ALL THE TIME HE INFORMED MY THE HHR'S HAS ELECTRICAL POWER STEERING PUMP THAT CAN ONLY BE FIX BY THE DEALER. WENT ON THE INTERNET TO SEE IF I WAS THE ONLY ONE WITH THIS PROBLEM AND COME TO FIND OUT THAT THERE ARE NUMEROUS PEOPLE WITH THE SAME PROBLEMS WITH THE CHEVY COBALT AND HHR, HOWEVER THERE ARE ONLY RECALLS FOR COBALTS, NOT THE HHR THESE TWO VEHICLES ARE MADE BY THE SAME COMPANY. CAN YOU PLEASE RESPOND, BECAUSE IM STILL TRYING TO GET THE MONEY TOGETHER TO GET IT FIX; I KNOW ITS GOING TO COST ME A ARM AND LEGS TO GET IT FIXED, BECAUSE I HAVE TO GO TO THE DEALER, TOO BAD BECAUSE THE MAKERS OF THESE CARS HAVE ALL THE MONEY AND THEY KEEP PIMPING OUT THE CONSUMERS. REAL SAD. OH FEEL FREE TO CALL ME AND TO SHARE MY LETTER WITH THE VEHICLE MANUFACTURER. MY HHR IS SITTING IN MY DRIVEWAY UNTIL I GET THE MONEY TO FIX IT, HOPEFULLY SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10509227
66,000 miles · Apr 5, 2013
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT TURN THE VEHICLE OFF. THE CONTACT REMOVED THE BATTERY AND THE VEHICLE STILL DID NOT TURN OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 6…
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TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT TURN THE VEHICLE OFF. THE CONTACT REMOVED THE BATTERY AND THE VEHICLE STILL DID NOT TURN OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 66,000. *TR
NHTSA ODI #10507272
97,500 miles · Jan 21, 2013
Electrical SystemEnginePower Train
I PULLED IN MY DRIVEWAY AND PUT THE CAR IN PARK AND COULD NOT TURN OFF THE KEY. I TRIED TO EVERYTHING, STEERING WHEEL, KEY, SHIFTER, BRAKES, ETC AND I COULD NOT TURN THE CAR OFF OR GET THE KEY OUT. I HAD TO PULL A FUSE TO GET THE CAR TO SHUT DOWN. THIS PROBLEM IS SIMILAR, IF NOT EXACTLY, THE SAME OF OTHER COMPLAINTS ON THIS T…
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I PULLED IN MY DRIVEWAY AND PUT THE CAR IN PARK AND COULD NOT TURN OFF THE KEY. I TRIED TO EVERYTHING, STEERING WHEEL, KEY, SHIFTER, BRAKES, ETC AND I COULD NOT TURN THE CAR OFF OR GET THE KEY OUT. I HAD TO PULL A FUSE TO GET THE CAR TO SHUT DOWN. THIS PROBLEM IS SIMILAR, IF NOT EXACTLY, THE SAME OF OTHER COMPLAINTS ON THIS TYPE CAR. I WILL PROBABLY HAVE TO HAVE IT TOWED AND REPAIRED BY A DEALER AT GREAT EXPENSE. NOT GOOD FOR GM. *TR
NHTSA ODI #10493608
43,000 miles · Nov 27, 2012
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, PREVENTING THE ENGINE FROM BEING TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PROBLEM WAS CAUSED BY AN ELECTRICAL FAILURE. THE MANUFACTURER REFERRED …
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TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, PREVENTING THE ENGINE FROM BEING TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PROBLEM WAS CAUSED BY AN ELECTRICAL FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE DEALER TO HAVE THE REPAIRS PERFORMED. THE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #10486153
60,000 miles · Oct 29, 2012
Electrical SystemPower Train
BUYERS BEWARE: ON SATURDAY EVENING WE PUT THE HHR INTO PARK AND WENT TO TURN OFF THE KEY AND THE KEY GOT STUCK IN THE IGNITION. TRIED SEVERAL TIMES TO REPUT THE CAR INTO GEAR AND TURN THEY KEY BUT IT WAS PERMANENTLY STUCK IN THE ON POSITION. HAD TO WIND UP PULLING A FUSE OUT OF THE ENGINE TO CUT OFF THE CAR. JUST TOOK IT TO THE …
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BUYERS BEWARE: ON SATURDAY EVENING WE PUT THE HHR INTO PARK AND WENT TO TURN OFF THE KEY AND THE KEY GOT STUCK IN THE IGNITION. TRIED SEVERAL TIMES TO REPUT THE CAR INTO GEAR AND TURN THEY KEY BUT IT WAS PERMANENTLY STUCK IN THE ON POSITION. HAD TO WIND UP PULLING A FUSE OUT OF THE ENGINE TO CUT OFF THE CAR. JUST TOOK IT TO THE DEALERSHIP AND THEY ARE REFUSING TO ACKNOWLEDGE A PROBLEM AND ARE FORCING US TO PAY HUNDREDS OF DOLLARS TO GET THE CAR FIXED. THEY ARE ALSO BLAMING US FOR PULLING THE FUSE AND IT CAUSING AN INDICATOR LIGHT TO COME ON. *TR
NHTSA ODI #10482520
70,123 miles · Oct 23, 2012
Electrical SystemSteering
I RECEIVED A POWER STEERING FAILURE MESSAGE ON THE DASH AT THE SAME TIME THAT I LOST POWER STEERING WHILE GOING HOME FROM DROPPING OFF MY CHILD AT DAYCARE. I DROVE HOME WITHOUT THE POWER STEERING, WHEN I SHUT OFF THE CAR AND RESTARTED IT I HAD POWER STEERING AGAIN. THIS POWER STEERING FAILURE HAS HAPPENED MULTIPLE TIMES ON THE …
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I RECEIVED A POWER STEERING FAILURE MESSAGE ON THE DASH AT THE SAME TIME THAT I LOST POWER STEERING WHILE GOING HOME FROM DROPPING OFF MY CHILD AT DAYCARE. I DROVE HOME WITHOUT THE POWER STEERING, WHEN I SHUT OFF THE CAR AND RESTARTED IT I HAD POWER STEERING AGAIN. THIS POWER STEERING FAILURE HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY, RESIDENTIAL NEIGHBORHOODS AND IN PARKING LOTS; IN TOTAL ABOUT 10-15 INCIDENTS IN THE LAST MONTH. *TR
NHTSA ODI #10481532
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Mar 6, 2009
GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE20011 · Fuel Line Leak
Opened Jul 5, 2020 · Closed Aug 17, 2023
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:delivery:hoses, Lines/piping, And Fittings; Fuel/propulsion System
On July 5, 2020, the Office of Defects Investigations (ODI) opened PE20-011 to investigate instances of metal fuel lines under the vehicle corroding and leaking fuel in model year (MY) 2008 through 2010 Chevrolet Cobalt and 2008 through 2009 Chevrolet HHR passenger cars manufactured by General Motors (GM). The metal fuel lines are corroding and leaking fuel in the area between the front and rear wheels on the driver's side of the vehicle before the muffler. Most consumers allege a fuel odor and/or an observable fuel leak that alerts them to the condition.The subject metal fuel lines have a protective AGE coating and, in the vicinity of the left rear wheel, are further wrapped in a foil heat shield. The AGE coating consists of an annealed zinc aluminum alloy metal coating with extended corrosion protection paint. Under certain conditions, water and corrosive road deicing agents may enter a crevice between the heat shield and the AGE coating. With extended environmental exposure in high corrosive environments, the AGE coating can degrade. If it degrades enough, the base metal lines may begin to corrode beneath the heat shield.Corrosion to the fuel lines may eventually cause a perforation to develop in the line, allowing fuel vapors to escape from between the line and the heat shield, emitting a fuel odor that will be detectable to the vehicle operator. If the corrosion progresses, fuel may begin to weep from the line. Further metal degradation due to corrosion could create a drip or a mist of fuel. If this occurs, vehicle owners may see drips, spots, or puddles on the ground near the rear portion of the vehicle, primarily along the driver's side rear wheel.The majority of allegations (85%) were reported for vehicles that are operated in the salt belt region of the United States. This area includes states in the Northeast, mid-Atlantic, and Midwest regions. Additionally, the average failure mileage in the subject vehicles is approximately 111,000 across all data sources.Considering the low manufacturer complaint/warranty rates of fuel line replacement, the fact that the majority of failures are concentrated in salt belt states, high failure mileages, as well as the field exposure time for the subject vehicles, and the highly detectable and progressive nature of this failure over time, the potential safety consequences of this issue are very low. To date, there have been no reported crashes, injuries, or fatalities related to this issue. There are two reported fires in ODI data and no reported fires in GM data. Both ODI reported fires were minor, occurred after the vehicle was parked, and were extinguished utilizing fire extinguishers.In view of the progressive failure occurring at high mileages, the age of the subject vehicles, the high detectability of the leak, and the majority of failures occurred in salt belt states, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the attached identification numbers.
Additional source detail variants (3)
Fuel/propulsion System
On July 5, 2020, the Office of Defects Investigations (ODI) opened PE20-011 to investigate instances of metal fuel lines under the vehicle corroding and leaking fuel in model year (MY) 2008 through 2010 Chevrolet Cobalt and 2008 through 2009 Chevrolet HHR passenger cars manufactured by General Motors (GM). The metal fuel lines are corroding and leaking fuel in the area between the front and rear wheels on the driver's side of the vehicle before the muffler. Most consumers allege a fuel odor and/or an observable fuel leak that alerts them to the condition.The subject metal fuel lines have a protective AGE coating and, in the vicinity of the left rear wheel, are further wrapped in a foil heat shield. The AGE coating consists of an annealed zinc aluminum alloy metal coating with extended corrosion protection paint. Under certain conditions, water and corrosive road deicing agents may enter a crevice between the heat shield and the AGE coating. With extended environmental exposure in high corrosive environments, the AGE coating can degrade. If it degrades enough, the base metal lines may begin to corrode beneath the heat shield.Corrosion to the fuel lines may eventually cause a perforation to develop in the line, allowing fuel vapors to escape from between the line and the heat shield, emitting a fuel odor that will be detectable to the vehicle operator. If the corrosion progresses, fuel may begin to weep from the line. Further metal degradation due to corrosion could create a drip or a mist of fuel. If this occurs, vehicle owners may see drips, spots, or puddles on the ground near the rear portion of the vehicle, primarily along the driver's side rear wheel.The majority of allegations (85%) were reported for vehicles that are operated in the salt belt region of the United States. This area includes states in the Northeast, mid-Atlantic, and Midwest regions. Additionally, the average failure mileage in the subject vehicles is approximately 111,000 across all data sources.Considering the low manufacturer complaint/warranty rates of fuel line replacement, the fact that the majority of failures are concentrated in salt belt states, high failure mileages, as well as the field exposure time for the subject vehicles, and the highly detectable and progressive nature of this failure over time, the potential safety consequences of this issue are very low. To date, there have been no reported crashes, injuries, or fatalities related to this issue. There are two reported fires in ODI data and no reported fires in GM data. Both ODI reported fires were minor, occurred after the vehicle was parked, and were extinguished utilizing fire extinguishers.In view of the progressive failure occurring at high mileages, the age of the subject vehicles, the high detectability of the leak, and the majority of failures occurred in salt belt states, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the attached identification numbers.
Fuel System, Gasoline
On July 5, 2020, the Office of Defects Investigations (ODI) opened PE20-011 to investigate instances of metal fuel lines under the vehicle corroding and leaking fuel in model year (MY) 2008 through 2010 Chevrolet Cobalt and 2008 through 2009 Chevrolet HHR passenger cars manufactured by General Motors (GM). The metal fuel lines are corroding and leaking fuel in the area between the front and rear wheels on the driver's side of the vehicle before the muffler. Most consumers allege a fuel odor and/or an observable fuel leak that alerts them to the condition.The subject metal fuel lines have a protective AGE coating and, in the vicinity of the left rear wheel, are further wrapped in a foil heat shield. The AGE coating consists of an annealed zinc aluminum alloy metal coating with extended corrosion protection paint. Under certain conditions, water and corrosive road deicing agents may enter a crevice between the heat shield and the AGE coating. With extended environmental exposure in high corrosive environments, the AGE coating can degrade. If it degrades enough, the base metal lines may begin to corrode beneath the heat shield.Corrosion to the fuel lines may eventually cause a perforation to develop in the line, allowing fuel vapors to escape from between the line and the heat shield, emitting a fuel odor that will be detectable to the vehicle operator. If the corrosion progresses, fuel may begin to weep from the line. Further metal degradation due to corrosion could create a drip or a mist of fuel. If this occurs, vehicle owners may see drips, spots, or puddles on the ground near the rear portion of the vehicle, primarily along the driver's side rear wheel.The majority of allegations (85%) were reported for vehicles that are operated in the salt belt region of the United States. This area includes states in the Northeast, mid-Atlantic, and Midwest regions. Additionally, the average failure mileage in the subject vehicles is approximately 111,000 across all data sources.Considering the low manufacturer complaint/warranty rates of fuel line replacement, the fact that the majority of failures are concentrated in salt belt states, high failure mileages, as well as the field exposure time for the subject vehicles, and the highly detectable and progressive nature of this failure over time, the potential safety consequences of this issue are very low. To date, there have been no reported crashes, injuries, or fatalities related to this issue. There are two reported fires in ODI data and no reported fires in GM data. Both ODI reported fires were minor, occurred after the vehicle was parked, and were extinguished utilizing fire extinguishers.In view of the progressive failure occurring at high mileages, the age of the subject vehicles, the high detectability of the leak, and the majority of failures occurred in salt belt states, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the attached identification numbers.
Fuel System, Other:delivery:hoses, Lines/piping, And Fittings
On July 5, 2020, the Office of Defects Investigations (ODI) opened PE20-011 to investigate instances of metal fuel lines under the vehicle corroding and leaking fuel in model year (MY) 2008 through 2010 Chevrolet Cobalt and 2008 through 2009 Chevrolet HHR passenger cars manufactured by General Motors (GM). The metal fuel lines are corroding and leaking fuel in the area between the front and rear wheels on the driver's side of the vehicle before the muffler. Most consumers allege a fuel odor and/or an observable fuel leak that alerts them to the condition.The subject metal fuel lines have a protective AGE coating and, in the vicinity of the left rear wheel, are further wrapped in a foil heat shield. The AGE coating consists of an annealed zinc aluminum alloy metal coating with extended corrosion protection paint. Under certain conditions, water and corrosive road deicing agents may enter a crevice between the heat shield and the AGE coating. With extended environmental exposure in high corrosive environments, the AGE coating can degrade. If it degrades enough, the base metal lines may begin to corrode beneath the heat shield.Corrosion to the fuel lines may eventually cause a perforation to develop in the line, allowing fuel vapors to escape from between the line and the heat shield, emitting a fuel odor that will be detectable to the vehicle operator. If the corrosion progresses, fuel may begin to weep from the line. Further metal degradation due to corrosion could create a drip or a mist of fuel. If this occurs, vehicle owners may see drips, spots, or puddles on the ground near the rear portion of the vehicle, primarily along the driver's side rear wheel.The majority of allegations (85%) were reported for vehicles that are operated in the salt belt region of the United States. This area includes states in the Northeast, mid-Atlantic, and Midwest regions. Additionally, the average failure mileage in the subject vehicles is approximately 111,000 across all data sources.Considering the low manufacturer complaint/warranty rates of fuel line replacement, the fact that the majority of failures are concentrated in salt belt states, high failure mileages, as well as the field exposure time for the subject vehicles, and the highly detectable and progressive nature of this failure over time, the potential safety consequences of this issue are very low. To date, there have been no reported crashes, injuries, or fatalities related to this issue. There are two reported fires in ODI data and no reported fires in GM data. Both ODI reported fires were minor, occurred after the vehicle was parked, and were extinguished utilizing fire extinguishers.In view of the progressive failure occurring at high mileages, the age of the subject vehicles, the high detectability of the leak, and the majority of failures occurred in salt belt states, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the attached identification numbers.