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2020 Chevrolet Express

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 4 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Electrical System complaints

2 reports
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Mileage unknown · Oct 23, 2025
Electrical System

While driving this cargo van, the driver stopped in traffic to make a left hand turn. In the middle of the turn, the vehicle stalled out and would not immediately start, exposing the vehicle to nearly being hit by the oncoming traffic. When the vehicle eventually restarted, and later brought to a GM dealer for repair, it was dis…

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While driving this cargo van, the driver stopped in traffic to make a left hand turn. In the middle of the turn, the vehicle stalled out and would not immediately start, exposing the vehicle to nearly being hit by the oncoming traffic. When the vehicle eventually restarted, and later brought to a GM dealer for repair, it was discovered that the main ground cable had completely deteriorated. In our fleet of 15 GM vehicles, this is now the SEVENTH vehicle that has needed this main ground cable replaced. This is a serious issue that needs to be addressed.

NHTSA ODI #11695217

1,000 miles · Sep 21, 2021
Electrical SystemStructure

The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured underneath the RV. The contact s…

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The contact owns a 2021 Jayco Redhawk. The contact stated that while inspecting underneath the RV the plumbing hoses and lines as well electrical wires, fuel line from the propane tank, and fuel line from the generator was just lying on the frame. The hoses and lines were not insulated or secured underneath the RV. The contact stated that he was concerned that a fire could have been started. The contact stated that he wire-tied all the wires, so they were not laying on the frame. The vehicle was taken to the dealer who only secured the wires with a single wire tie. The contact stated that many of the wires were still just hanging as the dealer did not repair the problem. The contact stated that the brake, fuel, and electrical harness were all clamped together which could cause a failure. The Jayco dealer advised the contact to take the vehicle to a GM dealer for repairs to the chassis. The contact stated he contacted McGee Chevrolet (1455 New State Hwy, Raynham, MA 02767) and they stated they could not repair the RV due to the large size. The contact stated that the Jayco manufacturer was notified and advised to take the RV to a Jayco dealer for repairs. The failure mileage was approximately 1,000.

NHTSA ODI #11433832

Official recalls

1

21V115000 · Tires

Feb 25, 2021

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Consequence & remedy

Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.