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2011 Chevrolet Express

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 12 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

12 reports
98,100 miles · Aug 14, 2013
Engine And Engine CoolingFuel System, Diesel

THIS AMBULANCE OVER THE PAST THIRTY DAYS HAS BEEN DISPLAYING FALSE MILEAGES WITH MESSAGES THAT THE DEF TANK WAS ALMOST EMPTY AND THE VEHICLE WAS GOING TO GO INTO LIMP MODE. MILEAGES VARIED FROM LOWS IN THE 150'S TO HIGHS OF 2430 DURING THE SAME AMBULANCE TRANSPORT. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON. THEIR SOLUTIO…

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THIS AMBULANCE OVER THE PAST THIRTY DAYS HAS BEEN DISPLAYING FALSE MILEAGES WITH MESSAGES THAT THE DEF TANK WAS ALMOST EMPTY AND THE VEHICLE WAS GOING TO GO INTO LIMP MODE. MILEAGES VARIED FROM LOWS IN THE 150'S TO HIGHS OF 2430 DURING THE SAME AMBULANCE TRANSPORT. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON. THEIR SOLUTION WAS TO REPLACE THE DEF TANK FOR $3600. THE SERVICE WRITER DENIED ANY KNOWLEDGE OF A TBS ON THIS PROBLEM. I CONTACTED THE CHEVROLET CUSTOMER ASSISTANCE CENTER AND WAS TOLD BY ROSE THAT THE PROBLEM WAS EMISSION RELATED AND SHOULD HAVE BEEN COVERED BY WARRANTY. THE SERVICE REQUEST NUMBER WAS 71-1202349549. I WAS LATER CALLED BY ANTHONY AT EXTENSION 11483. HE SAID THEY WERE UNAWARE OF ANY PROBLEMS LIKE THIS AND THEY WOULD NOT PAY FOR REPAIRS. WHEN I TOLD HIM THE DEALER QUOTE WAS WAY OVER TWICE THE COST OF THE SAME REPAIR IN SHOW LOW AZ. HE SAID EVERY DEALER WAS ABLE TO SET THEIR OWN LABOR RATES. I TOLD HIM THERE WERE DOZENS OF SIMILAR COMPLAINTS ON THE INTERNET HE HAD NO COMMENT. I HAVE A FEELING THIS IS A WIDESPREAD PROBLEM THAT THEY ARE TRYING TO COVER-UP. I'M VERY AFRAID SOMEONE COULD DIE IN OUR AMBULANCE BECAUSE OF FAULTY READING ON THE DEF TANK CAUSING THE ENGINE TO GO INTO LIMP MODE ON AN EMERGENCY TRANSPORT.

NHTSA ODI #10535617

640 miles · Jul 20, 2013
Power Train

ABOUT 10 DAYS AFTER PURCHASING OUR 2011 EXPRESS VAN MY WIFE AND I WERE DRIVING DOWN I 81 BETWEEN SHIPPENSBURG AND NEWVILLE, PA AND THE VAN STARTED PULLING TO AN ABRUPT HALT FOR NO REASON. I CHECKED THE PARKING BRAKE AND THOUGHT MAYBE I WAS RESTING MY FOOT ON THE BRAKE. NOTHING THE VAN WOULD NOT MOVE. I PLACED THE TRANSMISSION …

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ABOUT 10 DAYS AFTER PURCHASING OUR 2011 EXPRESS VAN MY WIFE AND I WERE DRIVING DOWN I 81 BETWEEN SHIPPENSBURG AND NEWVILLE, PA AND THE VAN STARTED PULLING TO AN ABRUPT HALT FOR NO REASON. I CHECKED THE PARKING BRAKE AND THOUGHT MAYBE I WAS RESTING MY FOOT ON THE BRAKE. NOTHING THE VAN WOULD NOT MOVE. I PLACED THE TRANSMISSION IN PARK AND IT WAS OK AGAIN. THIS HAPPENED 5 MORE TIMES. I TOOK IT BACK TO H AND H CHEVY AND OF COURSE THEY COULDN'T FIND ANYTHING. ON ONE OCCASION GOING DOWN PA 996 JUST PAST LETTERKENNY DEPOT, ABOUT 54-55 MPH, IT DID IT AGAIN THIS TIME REALLY HARD AND MY WIFE HAD TO HANG ON TO KEEP FROM HITTING HER HEAD. THE SPEEDOMETER STARTED SAYING CHECK ALL-WHEEL DRIVE IMMEDIATELY, CHECK LIMITED SLIP IMMEDIATELY. I TOOK IT BACK AND H AND H OF SHIPPENSBURG SAID NOTHING SHOWED UP ON THE COMPUTER. A YEAR LATER I FOUND OUT ABOUT A RECALL ON THE VAN.. I TOOK THIS TO H AND H AND THEY REFUSED TO ACKNOWLEDGE IT BECAUSE IT DID NOT HAVE A GM RECALL NUMBER. I WENT 3 MORE TIME THIS YEAR IN JANUARY. THEY NEVER EVEN LOOKED INTO IT. IT HASN'T DONE IT ANYMORE. I FIGURE THE PART IS PROBABLY WORN OUT BY NOW. $38,000.00 CASH I PAID FOR A VAN AND NOBODY WANTED TO LOOK AT THE REAR SPLINE PIN. *TR

NHTSA ODI #10525882

Official recalls

5

18V267000 · Equipment

Apr 26, 2018

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

14V500000 · Fuel System, Other

Aug 13, 2014

General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.

Consequence & remedy

Consequence: A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.

Remedy: GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.

14V117000 · Air Bags:frontal

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."

Consequence & remedy

Consequence: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

Remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.

13V225000 · Fuel System, Other

May 15, 2013

General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.

Consequence & remedy

Consequence: A short at the connector may cause overheating, resulting in an increased risk of fire.

Remedy: GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.

13V080000 · Fuel System, Other:delivery:hoses, Lines/piping, And Fittings; Fuel System, Other:storage:tank Assembly:pressure Relief Devices

Mar 8, 2013

General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.

Consequence & remedy

Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.

Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.

Additional source detail variants (2)

Fuel System, Other:delivery:hoses, Lines/piping, And Fittings

General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.

Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.

Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.

Fuel System, Other:storage:tank Assembly:pressure Relief Devices

General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.

Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.

Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.