SkipThatYearREAL DATA. SMARTER CAR DECISIONS.
← New search

2021 Chevrolet Equinox

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.

About this comparison →
94Owner complaints

Model-year median: 382.5

4Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
407
2018301
2019306
202094
2021170
202295
202377
2024
Compare all Equinox years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
17Power Train
17Unknown Or Other
17Engine
16Fuel/propulsion System
16
All reported categories
Service Brakes
7Structure
5Air Bags
4Fuel System, Gasoline
4Seat Belts
4Steering
4Exterior Lighting
3Lane Departure
3Tires
3Engine And Engine Cooling
2Forward Collision Avoidance
2Visibility/wiper
2Equipment Adaptive/mobility
1Latches/locks/linkages
1Seats
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

24 reports with mileage · 70 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports4 injury reports

Air Bags complaints

4 reports
Clear category filter
Mileage unknown · Jan 19, 2026
Air BagsCrash

We were involved in a car accident. We ran into the back of a pickup truck that suddenly stopped on the toll road for another car that was in an accident. Our front end of the car was heavily damaged. Our concern is that our air bags did not deploy. With the amount of damage that our car received why did the air bags not deploy.…

Read full complaint

We were involved in a car accident. We ran into the back of a pickup truck that suddenly stopped on the toll road for another car that was in an accident. Our front end of the car was heavily damaged. Our concern is that our air bags did not deploy. With the amount of damage that our car received why did the air bags not deploy. The state trooper the did the report looked into the car and wondered the same thing. I will attach pictures. We are taking into the body shop tomorrow. They said it maybe two weeks before they start on it. The seat belts saved our lives. The air bags did not. We are taking into the body shop tomorrow. There were no warning signs before the accident.

NHTSA ODI #11711879

21,680 miles · Aug 18, 2023
Air BagsService BrakesStructureInjury

The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a con…

Read full complaint

The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.

NHTSA ODI #11539391

18,000 miles · Apr 22, 2022
Air BagsCrash

The contact owns a 2021 Chevrolet Equinox D2. The contact stated while his wife was driving at 15 MPH in a traffic circle, another vehicle crashed on both the front passenger's side door and the rear passenger's side door of the vehicle. The airbags failed to deploy. There were no warning lights illuminated. The contact's wife d…

Read full complaint

The contact owns a 2021 Chevrolet Equinox D2. The contact stated while his wife was driving at 15 MPH in a traffic circle, another vehicle crashed on both the front passenger's side door and the rear passenger's side door of the vehicle. The airbags failed to deploy. There were no warning lights illuminated. The contact's wife did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 18,000.

NHTSA ODI #11461775

Mileage unknown · Jan 19, 2022
Air BagsCrashInjury

The contact stated he was driving a rented 2021 Chevrolet Equinox. The contact stated while driving 20 mph and crossing an intersection when another vehicle t-bone crashed into his front driver's side door. The crash caused him to collide with a third vehicle. No air bags were deployed in his vehicle. The contact sustained multi…

Read full complaint

The contact stated he was driving a rented 2021 Chevrolet Equinox. The contact stated while driving 20 mph and crossing an intersection when another vehicle t-bone crashed into his front driver's side door. The crash caused him to collide with a third vehicle. No air bags were deployed in his vehicle. The contact sustained multiple injuries and a type 3 AC joint separation on his left shoulder. The contact did seek medical attention at an Emergency Room. The contact also stated the driver in the third vehicle did sustain unknown injuries and was unaware if they seek medication attention for their injuries. A police report was filed. The vehicle was not drivable. The vehicle was towed to towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ODI #11448040

Official recalls

4

23V339000 · Child Seat:vehicle Latch Anchor

May 11, 2023

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

23V013000 · Fuel System, Gasoline:delivery:fuel Pump:control/drive Module

Jan 19, 2023

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.

21V612000 · Tires; Tires:tread/belt

Aug 5, 2021

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence & remedy

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Additional source detail variants (2)

Tires:tread/belt

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Tires

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

20V811000 · Seat Belts; Seat Belts:critical Fasteners

Dec 23, 2020

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Consequence & remedy

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Additional source detail variants (2)

Seat Belts:critical Fasteners

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Seat Belts

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Chevrolet Equinox problems

Chevrolet Equinox transmission problems →