Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
960–25K
2625–50K
2650–75K
1375–100K
18100–150K
8150K+
187 reports with mileage · 220 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 118 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports17 injury reports
What owners actually said
407 reports
2,900 miles · Mar 8, 2018
Unknown Or OtherCrash
1) FCA - FORWARD COLLISION AVOIDANCE DOES NOT WORK PROPERLY. THIS ALLOWED OUR VEHICLE TO STRIKE ANOTHER VEHICLE IN THE REAR. IT INTERMITTENTLY WILL GIVE WARNING OF BEING CLOSE TO CARS IN FRONT OF IT. IN THE ACCIDENT THERE WAS NO WARNING FROM THE FCA 2) FAB - FORWARD AUTOMATIC BRAKING FAILED TO WORK - IT DID NOT ENGAGE WHE…
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1) FCA - FORWARD COLLISION AVOIDANCE DOES NOT WORK PROPERLY. THIS ALLOWED OUR VEHICLE TO STRIKE ANOTHER VEHICLE IN THE REAR. IT INTERMITTENTLY WILL GIVE WARNING OF BEING CLOSE TO CARS IN FRONT OF IT. IN THE ACCIDENT THERE WAS NO WARNING FROM THE FCA 2) FAB - FORWARD AUTOMATIC BRAKING FAILED TO WORK - IT DID NOT ENGAGE WHEN OUR VEHICLE STRUCK A CAR IN FRONT OF IT. OUR VEHICLE WAS TRAVELING 7MPH WHICH IS IN THE SPECIFIED RANGE PER THE OWNERS MANUAL. 3) LDW - LANE DEPARTURE WARNING DOES NOT FUNCTION PROPERLY. THIS SYSTEM DOES NOT WARN WHEN OUR VEHICLE CROSSES OVER A LANE MARKER LINE NOR DOES IT GIVE A GENTLE ASSIST TO THE STEERING WHEEL. OUR VEHICLE WAS TAKEN TO DEALER, AND DEALER RAN DIAGNOSTICS AND TOOK FOR A TEST DRIVE. THEY CLAIM THAT IT IS WITHIN FACTORY SPECIFICATION, BUT AGREED THE SYSTEMS DID NOT APPEAR TO WORK AS DESCRIBED IN THE OWNERS MANUAL OR AS ADVERTISED. WE TOOK A NEW 2018 EQUINOX FOR A TEST DRIVE, ANF FOUND THE FCA AND THE LDW FAILED TO PERFORM PROPERLY THE SAME AS IN OUR VEHICLE. THIS APPEARS TO BE A SYSTEMIC FAILURE IN 2018 CHEVROLET EQUINOX VEHICLES
NHTSA ODI #11076833
4,000 miles · Mar 3, 2018
Electrical System
THE POWER LOCKS IN MY VEHICLE STOPPED WORKING. THEY NO LONGER RESPONDED TO THE KEY FOB, INTERIOR LOCK BUTTONS, OR EXTERIOR HANDLE BUTTONS AND WOULD NOT ENGAGE OR DISENGAGE WHEN SHIFTING BETWEEN PARK AND DRIVE. THE ONLY WAY TO UNLOCK THE DOORS WAS FROM THE INTERIOR USING THE DOOR HANDLES OR MANUALLY FROM THE DRIVER DOOR. ADDIT…
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THE POWER LOCKS IN MY VEHICLE STOPPED WORKING. THEY NO LONGER RESPONDED TO THE KEY FOB, INTERIOR LOCK BUTTONS, OR EXTERIOR HANDLE BUTTONS AND WOULD NOT ENGAGE OR DISENGAGE WHEN SHIFTING BETWEEN PARK AND DRIVE. THE ONLY WAY TO UNLOCK THE DOORS WAS FROM THE INTERIOR USING THE DOOR HANDLES OR MANUALLY FROM THE DRIVER DOOR. ADDITIONALLY, THERE IS NO MANUAL WAY TO LOCK THE FRONT PASSENGER DOOR, THUS LEAVING NO WAY FOR ME TO ACTUALLY LOCK MY VEHICLE FULLY WHILE IN THIS CONDITION. THE DEALERSHIP LOOKED AT THE CAR AND SAID SOMETHING WAS WIRED INCORRECTLY. IT HAS SINCE BEEN FIXED, BUT I FIND IT STRANGE THAT THE LOCKS WOULD ALL OF THE SUDDEN STOP WORKING AFTER A FEW MONTHS IF IT HAD BEEN WIRED INCORRECTLY STRAIGHT FROM THE FACTORY.
NHTSA ODI #11076077
4,000 miles · Feb 27, 2018
Electronic Stability Control (esc)
THE ELECTRONIC STABILITY CONTROL SYSTEM KEEPS SHUTTING DOWN, TAKING THE ABS SYSTEM WITH IT. THIS SEEMS TO HAPPEN PRIMARILY WHEN IT'S COLD OUTSIDE. WHEN THIS HAPPENS THE VEHICLE DOESN'T HANDLE OR STOP AS IT SHOULD. MULTIPLE REPAIR ATTEMPTS HAVE YIELDED NO CHANGE IN THE CONDITION.
NHTSA ODI #11075223
9,401 miles · Feb 19, 2018
Service Brakes
I BOUGHT MY CAR TO BE DINGHY TOWED. THAT MEANS THE CAR IS PULLED BEHIND A MOTORHOME WITH ALL 4 WHEELS ON THE GROUND.MY FIRST PROBLEM WAS THE BATTERY WAS DYING WHEN IT WAS BEING TOWED. MY NEXT PROBLEM WAS THAT THE BRAKES LOCKED UP WHEN IT WAS BEING TOWED CAUSING THE REAR TIRES TO BE GROUND DOWN PAST THE TREAD INTO THE BELT SECTIO…
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I BOUGHT MY CAR TO BE DINGHY TOWED. THAT MEANS THE CAR IS PULLED BEHIND A MOTORHOME WITH ALL 4 WHEELS ON THE GROUND.MY FIRST PROBLEM WAS THE BATTERY WAS DYING WHEN IT WAS BEING TOWED. MY NEXT PROBLEM WAS THAT THE BRAKES LOCKED UP WHEN IT WAS BEING TOWED CAUSING THE REAR TIRES TO BE GROUND DOWN PAST THE TREAD INTO THE BELT SECTION OF THE TIRES.IF ANOTHER MOTORIST HADN'T WARNED ME I WOULD HAVE HAD 2 BLOWOUTS IN THE NEXT MINUTE OR 2.WHEN I PULLED OVER I HAD A ABS WARNING ON MY CONTROL PANEL. I REPLACED THE REAR TIRES. I HAVE THE COMPUTER DIAGNOSTIC THAT SHOWS SEVERAL FAILURES INCLUDING ELECTRONIC BRAKE CONTROL MODULE,CONTROL MODULE POWER PLUS LOW VOLTAGES.THIS IS VERY UNSAFE AND I WOULD LIKE TO KNOW IF THIS CAR IS SAFE TO DINGHY TOW.
NHTSA ODI #11073587
12,000 miles · Feb 16, 2018
Air BagsCrash
INVOLVED IN A REAR END COLLISION. MY VEHICLE REAR ENDED ANOTHER VEHICLE AND CAUSED FRONT END DAMAGE TO MINE. RECEIVED EMAIL FROM INSTEAD INDICATING A CRITICAL PROBLEM WITH THE AIR BAGS AND THEIR DEPLOYMENT. THE AIR BAGS NEVER WENT OFF UPON IMPACT BUT SMOKE CAME FROM THE SIDE AIRBAGS.
NHTSA ODI #11073327
12,000 miles · Feb 15, 2018
Power Train
MY 2018 CHEVROLET EQUINOX HAS NOT BEEN SHIFTING INTO HIGH GEAR (6TH) FOR SEVERAL WEEKS NOW. I BROUGHT IT INTO A CHEVY DEALER NEAR ME, AND THEY INFORMED ME THAT THIS IS A NORMAL CONDITION FOR THIS VEHICLE, WHEN THE AMBIENT TEMPERATURE IS BELOW 14 DEGREES.. THE SERVICE MANAGER CITED A GM TSB #18-NA-035. THIS TSB INSTRUCTS THE DEAL…
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MY 2018 CHEVROLET EQUINOX HAS NOT BEEN SHIFTING INTO HIGH GEAR (6TH) FOR SEVERAL WEEKS NOW. I BROUGHT IT INTO A CHEVY DEALER NEAR ME, AND THEY INFORMED ME THAT THIS IS A NORMAL CONDITION FOR THIS VEHICLE, WHEN THE AMBIENT TEMPERATURE IS BELOW 14 DEGREES.. THE SERVICE MANAGER CITED A GM TSB #18-NA-035. THIS TSB INSTRUCTS THE DEALER TO INFORM THE OWNER THAT THE VEHICLE IS OPERATING NORMALLY, AND INSTRUCTS THE DEALER NOT TO ATTEMPT ANY REPAIRS. THIS IS DEFINITELY NOT NORMAL VEHICLE OPERATION TO ME. AT HIGHWAYS SPEEDS THE ENGINE RPM IS RUNNING HIGH AND NOISIER THAN NORMAL. THE GAS MILEAGE HAS ALSO DROPPED BY 10% TO 15%. I WAS NOT INFORMED BY GM OR THE DEALER WHEN I BOUGHT THE VEHICLE THAT HIGH GEAR WOULD BE DISABLED IN NORMAL MINNESOTA WINTER TEMPERATURES. I BELIEVE GM MISLED BUYERS OF THIS VEHICLE BY NOT INFORMING THEM OF THIS VEHICLE DEFECT, WHICH THEY HAD TO KNOW ABOUT, BECAUSE THE VEHICLE WAS PROGRAMED TO DO THIS. ALSO ONCE THE TEMPERATURE DID GET ABOVE 14 DEGREES, THE VEHICLE STILL DID NOT SHIFT INTO 6TH GEAR. SEVERAL DAYS LATER WHEN THE TEMPERATURE WAS 36 DEGREES, THE TRANSMISSION FINALLY STARTED TO SHIFT NORMALLY. IF CHEVROLET DOES NOT HAVE A SUITABLE FIX FOR THIS I WILL REPORT THIS AS A "LEMON LAW" DEFECT IN MY VEHICLE.
NHTSA ODI #11073166
800 miles · Jan 17, 2018
Service Brakes
I HAVE MY 2018 AWD EQUINOX 3 WEEKS AND 800 MILES. SERVICE BRAKE ASSIST DISPLAYS ON THE INFO-CENTER. BRAKES ARE CONSTANTLY GRINDING AND INCONSISTENT. SOMETIMES THE BRAKES ENGAGE HARD WITH NORMAL PRESSURE ON THE BRAKE PEDAL CAUSING THE CAR TO COME TO A SERIOUS AND UNEXPECTED ABRUPT STOP. THIS CAN CAUSE A REAR END COLLISION. OTHER …
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I HAVE MY 2018 AWD EQUINOX 3 WEEKS AND 800 MILES. SERVICE BRAKE ASSIST DISPLAYS ON THE INFO-CENTER. BRAKES ARE CONSTANTLY GRINDING AND INCONSISTENT. SOMETIMES THE BRAKES ENGAGE HARD WITH NORMAL PRESSURE ON THE BRAKE PEDAL CAUSING THE CAR TO COME TO A SERIOUS AND UNEXPECTED ABRUPT STOP. THIS CAN CAUSE A REAR END COLLISION. OTHER TIMES IT FEELS LIKE THE CAR IS NOT GOING TO STOP AND IMMEDIATE AND ADDITIONAL PRESSURE MUST BE APPLIED. THERE IS NO DOUBT THAT THIS DEFECT WILL CAUSE ACCIDENTS. THE CAR WAS PRESENTED FOR SERVICE AT THE DEALERSHIP OF PURCHASE AND THEY WERE UNABLE TO DETERMINE WHY THE BRAKE ASSIST WAS MALFUNCTIONING. THEY ALSO CLAIMED THERE ARE NO SERVICE BULLETINS RELATED TO THIS ISSUE.
NHTSA ODI #11063276
8,000 miles · Jan 6, 2018
Structure
I WAS DRIVING TO WORK AND MY PANORAMIC SUNROOF EXPLODED. NOTHING HIT IT, NO ONE IN FRONT ON ME, NO ONE PASSED. ME AND NO ONE WAS BEHIND ME. IT SOUNDED LIKE A GUN SHOT AND THEN THE SUNROOF COMPLETELY SHATTERED. THE CAR DEALER THAT I BOUGHT IT FROM DID TAKE CARE OF ALL THE EXPENSES! BUT AFTER ALL, IT WAS NOT MY FAULT AND I HAVE O…
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I WAS DRIVING TO WORK AND MY PANORAMIC SUNROOF EXPLODED. NOTHING HIT IT, NO ONE IN FRONT ON ME, NO ONE PASSED. ME AND NO ONE WAS BEHIND ME. IT SOUNDED LIKE A GUN SHOT AND THEN THE SUNROOF COMPLETELY SHATTERED. THE CAR DEALER THAT I BOUGHT IT FROM DID TAKE CARE OF ALL THE EXPENSES! BUT AFTER ALL, IT WAS NOT MY FAULT AND I HAVE ONLY HAD THE CAR FOR 6 MONTHS. THIS IS VERY SCARY AND THANKFULLY I DID NOT GET CUT. I HAVE A NEW SUNROOF BUT I AM VERY AFRAID THAT IT IS GOING TO HAPPEN AGAIN
NHTSA ODI #11060943
4,800 miles · Dec 30, 2017
Fuel/propulsion System
I HAVE A 2018 EQUINOX WITH 4800 MILES ON IT AND THE TRANSMISSION WENT OUT ON THE VEHICLE. I WAS DRIVING THE VEHICLE THE ENGINE SERVICE LIGHT CAME ON THE ENGINE S RPM EXCELERATED AND THEN THE VEHICLE STOPPED EXCELERATING AND STARTED COASTING. I COASTED INTO A BUSINESS AND TRIED TO GO FORWARD AND BACKWARD AND THE VEHICLE WOULD N…
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I HAVE A 2018 EQUINOX WITH 4800 MILES ON IT AND THE TRANSMISSION WENT OUT ON THE VEHICLE. I WAS DRIVING THE VEHICLE THE ENGINE SERVICE LIGHT CAME ON THE ENGINE S RPM EXCELERATED AND THEN THE VEHICLE STOPPED EXCELERATING AND STARTED COASTING. I COASTED INTO A BUSINESS AND TRIED TO GO FORWARD AND BACKWARD AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE NEARBY CHEV DEALER WHO CONDUCTED SOME TESTS AND IT WAS DETERMINED THE TRANSMISSION WAS OUT AND I WOULD TAKE ABOUT 10 DAYS TP GET ANOTHER ONE. WE WERE DRIVING FROM ILLINOIS TO FLORIDA AND THE VEHICLE BROKE DOWN IN TENNESSEE.
NHTSA ODI #11057692
Mileage unknown · Dec 23, 2017
Fuel/propulsion System
AFTER FILLING FUEL GAUGE READS 3/4 FULL. CAN NEVER BE SURE HOW MUCH GAS IS IN THE CAR. THE DEALER SAYS THIS PROBLEM AFFECTS ALL 2018 CHEVROLET EQUINOX'S AND GM TERRAINS AND THERE IS NO FIX.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence & remedy
Consequence: If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Additional source detail variants (2)
Structure:emergency:escape/egress/exit
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Visibility
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗