2018 Chevrolet Equinox

BRAKES ON THE 2018 EQUINOX ARE TOO SENSITIVE, WHEN APPLIED THEY CAUSE OCCUPANTS TO LUNGE FORWARD.WE THOUGHT THEY WOULD WEAR IN BUT AFTER SEVERAL THOUSANDS OF MILES THEY ARE STILL THE SAME.WE TALKED TO DEALERSHIP, MCDANIELS AND SERVICE MANAGER ABOUT THIS BUT THEY SAID IT'S LIKE THE OTHER EQUINOX. CALLED GM CUSTOMER CARE AND CORPORATE OFFICE BUT THEY DIDN'T CARE TO FOLLOW UP. TECHNICIAN SAID YES THEY HAVE TO BE CAREFUL DRIVING THEM WHEN SERVICING BECAUSE OF BRAKES.THERE IS NO FREEPLAY AND THEY AGGRESSIVELY ENGAGE WITH THE VERY SLIGHTEST TOUCH. IT IS NOT GOOD TO TOUCH BRAKES TO DISENGAGE THE CRUISE CONTROL BECAUSE IT JERKS THE CAR IMMEDIATELY. IT SEEMS THERE SHOULD BE A MANUFACTURING STANDARD FOR BRAKES. THE DEALERSHIP AND GM IGNORE ANY QUESTION AND CANNOT PROVIDE TECHNICAL DETAIL OR WHETHER IF IT IS WITHIN STANDARD OR NOT. IT SEEMS PETTY TO COMPLAIN ABOUT BRAKES WORKING "TOO GOOD" BUT IT REALLY IS A PROBLEM AND HURTS MY WIFES NECK WHEN BRAKING. IF YOU ONLY DRIVE THE EQUINOX YOU COULD GET USED TO IT AND ADJUST YOUR PRESSURE. THE PROBLEM IS WE HAVE A COUPLE OTHER GM VEHICLES AND IN THE OTHERS THERE IS FREEPLAY ON THE BRAKE PEDAL AND THE BRAKES DO NOT GRAB IMMEDIATELY LIKE THE EQUINOX. EVEN MY C6 CORVETTE AND A NEWER SILVERADO WHOSE BRAKES WORK WELL. THEY NEVER GRAB WITH THE SLIGHTEST TOUCH.. SWITCHING BETWEEN VEHICLES CAUSES A SAFETY PROBLEM. WHEN GOING TO THE EQUINOX FROM ANOTHER CAR IT IS EASY TO CAUSE SEVERE LUNGING. THE BIGGER PROBLEM IS GOING TO ANOTHER VEHICLE WHERE YOU THEN TO LIGHTLY TOUCH THE BRAKES AND NOTHING HAPPENS, THIS DELAY COULD CAUSE AN ACCIDENT. IT SEEMS THERE SHOULD BE A STANDARD FOR BRAKES AND THIS COULD CAUSE AN ACCIDENT. THIS IS AN IMPORTANT ISSUE AND I DON'T SEE WHY GM IS IGNORING IT.. NHTSA SHOULD SET THIS STANDARD AND INSURE MAKERS VEHICLES COMPLY.

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN TOTAL PERFORMANCE TIRES, SIZE 225/60/R18 (NA). THE CONTACT STATED THAT THE REAR TIRES WERE WORN AND CAUSED A BUMPY RIDE WHILE DRIVING. THE FAILURE CAUSED THE VEHICLE TO DRIVE OFF THE ROAD OCCASIONALLY. THE VEHICLE WAS TAKEN TO KLEME SALES INC. (125-129 N 2ND AVE, STRATFORD, WI 54484, (715) 407-4179) WHERE A MECHANIC TEST DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE TIRES WERE FINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 16,450. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

WHEN ACCELERATING FROM A STOP (AS IN TURNING FROM A STOP SIGN INTO A LANE WITH ONCOMING TRAFFIC) TO MERGE INTO FLOW OF TRAFFIC THE AUTOMATIC TRANSMISSION SHIFTS UP NORMALLY BUT THEN SUDDENLY DOWNSHIFTS INTO FIRST GEAR CAUSING RAPID DECELERATION CREATING A SITUATION THAT MAY CAUSE SOMEONE TO HIT THE REAR OF MY VEHICLE. THIS HAS HAPPENED 5 TIMES SO FAR. AFTER THE FIRST TIME THERE WAS ALSO A CHECK ENGINE CODE AND THE DEALER REPLACED A TRANSMISSION SENSOR. SINCE THE 1ST TIME (WITH JUST OVER 100 MILES ON THE BRAND NEW CAR) IT HAPPENED 3 MORE TIMES WITHOUT THE CHECK ENGINE LIGHT AND AFTER SHUTDOWN AND RESTARTED IT WOULD OPERATE NORMALLY. THE 5TH TIME (2 DAYS AGO) IT HAPPENED AGAIN ALMOST CAUSING AN ACCIDENT WITH ANOTHER VEHICLE AND THE CHECK ENGINE LIGHT STAYED ON, I WENT SLOWLY STRAIGHT 2 THE DEALER (1 MILE AWAY AT THE TIME). IT IS STILL AT THE DEALER. THIS HAS ALL BEEN ON CITY STREETS. WHEN THIS OCCURS I TIED THE MANUAL FUNCTION ON THE SHIFTER AND IT STILL WOULDN'T SHIFT

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 50 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK PAINS AND THE PASSENGER SUSTAINED A SEVERE CONCUSSION AND A BROKEN RIGHT ELBOW. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND "NO SYSTEM MALFUNCTION" APPEARED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED WITH AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 19,000.

WHILE DRIVING, WHEN TRYING TO CENTER THE CAR IN THE LANE I AM DRIVING IN, THE STEERING WHEEL STICKS. IT IS FOR JUST A SPILT SECOND BUT NONETHELESS, IT IS STICKING. ALSO, THE CAR DETECTION LIGHT ON THE DRIVERS SIDE MIRROR (CAR IN YOUR BLIND SPOT) STAYS ON. ALSO GET A MESSAGE THAT SAYS "SERVICE SIDE DETECTION SYSTEM" DEALER SAYS NO ERROR SHOWS UP FOR THEM.

WE WERE DRIVING ON I-75 AT 70MPH. WE HEARD A LOUD NOISE AND PULLED OVER ON THE SIDE OF THE HIGHWAY. GOT OUT AND DISCOVERED THAT THE REAR PANEL ABOVE THE BUMPER ON THE DRIVER SAD HAD TORN OFF. WE DID NOT HIT ANYTHING AND WE BELIEVE IT JUST BLEW OFF THE CAR. WE FILED AN ALLEGATION WITH GM AND WERE DENIED. ON THE PHONE THE CUSTOMER SERVICE PERSON SAID THAT WE WERE DENIED DUE TO PRIOR BUMPER DAMAGE. THERE WAS NO PRIOR DAMAGE AND GM WILL NOT PUT IT IN WRITING WHY THEY DENIED OUR CLAIM. ALSO THEY WILL NOT GIVE US A COPY OF THEIR REPORT OR THE INDEPENDENT INVESTIGATION REPORT SAYING THAT IT IS PRIVATE. WE WERE LUCKY THAT THE PART DID NOT HIT ANYBODY BEHIND US AS THAT COULD HAVE BEEN DISASTROUS. NOBODY ELSE PULLED OVER BEHIND US, SO WE HAVE NO WITNESS AS TO WHAT HAPPENED.