2018 Chevrolet Equinox

The contact owns a 2018 Chevrolet Equinox. The contact stated that the driver’s and passenger’s side front seats were designed to be too low which caused a blind spot on the front passenger’s side when the contact was in the front driver’s seat. The contact drove over a flower bed at the park due to the front passenger’s side blind spot visibility issue. The manufacturer was made aware of the failure but provided no assistance. The approximate failure mileage was 20,000.

Dealership stated that it is an internal failure of the vacuum pump. Have had the Vacuum pump fail 2 times since I got it and now it just occurred for the 3rd time. Had it replaced by a dealership both times before and will be bringing it back there this afternoon. No warning light. Brakes just stop working while driving. They feel very hard and barely stop the car. Have to use the emergency brake to stop the car. First and second time it happened I was going about 45-50 mph, coming up to the red light and had no brakes. No previous issue or warning. This time I was in a parking lot so not that fast but had no brakes all of a sudden again.

I waa getting off the highway on an exit ramp and my brake pedal started vibrating. Then I could not depress the brake pedal, it wouldn't budge. It was as hard as a rock. I then lost my breaks and almost had a major accident. I swerved and ended up on the grass shoulder near the woods. Then the “Service Brake Assist” message came on the dashboard, and the engine light came on. It was the most scariest experience I have encountered and now I no longer want to own this car. I had it towed to Apple Cheverolet in York Pa.

THE DRIVER SIDE POWER SEAT WOULD INTERMITTENTLY AND WITHOUT WARNING SLIDE SUDDENLY FORWARD AND CONTINUE TO DO SO EVEN AFTER THE POWER SEAT WAS REVERSED. IN SOME INSTANCES THE SEAT WASHED PUSHED SO FAR FORWARD I COULD NOT CONTINUE SAFELY AND WAS FORCED TO PULL OFF THE ROAD. USUALLY AFTER A SHORT WAIT I COULD CONTINUE DRIVING. THE PROBLEM OCCURRED IN A NUMBER OF DIFFERENT DRIVING SITUATIONS, HIGHWAYS, CITY STREETS AND INTERSTATE HIGHWAYS. I FOUND AT LEAST 5 BULLETINS ISSUED BY GM REGARDING THE SPECIFIC PROBLEM DESCRIBED THE BULLETIN NUMBER IS PIT5608D. THE BULLETINS WERE ISSUED BETWEEN 2018 AND 2021.

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER WAS EMITTING AN ABNORMAL ODOR AND SHE WAS HIGHLY ALLERGIC TO MOLD WHICH CAUSED HER CONGESTION. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND INFORMED THE CONTACT TO CONTACT NHTSA SINCE THERE WAS NO RECALL RELATED TO THE DEFROSTER. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

TWICE IN TWO YEARS MY VEHICLE HAS EXPERIENCED A PROBLEM WITH THE DIFFERENTIAL. THE FIRST TIME, THE VEHICLE WAS BRAND NEW. THIS TIME IT HAS ABOUT 5300 MILES ON IT. IT MAKES A NOISE WHILE DRIVING IT. IT SOUNDS KIND OF LIKE A SMALL PLANE IS FLYING BEHINDS YOU. IT DOESN'T MATTER WHERE YOU ARE DRIVING, HIGHWAY, SMALL TOWN DRIVING, ETC. AND IT DOESN'T MATTER IF YOU ARE IN ALL WHEEL DRIVE OR NOT.

WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.

AFTER GOING THROUGH A CAR WASH OR DRIVING IN A HEAVY RAIN, THE VEHICLE DOOR LOCKS PERIODICALLY NO LONGER FUNCTION. DOOR LOCK/UNLOCK FUNCTION CANNOT BE USED EITHER WITH THE KEY FOB OR WITH DIRECT PRESS OF THE LOCK/UNLOCK BUTTON ON THE INTERIOR OF THE VEHICLE. AT ONE POINT HAD TO CLIMB OUT THE BACK OF THE VEHICLE. IF YOU ARE OUTSIDE OF THE VEHICLE, THE ONLY WAY TO UNLOCK THE VEHICLE IS TO REMOVE THE COVER FROM THE DOOR LOCK AND USE THE EMBEDDED KEY IN THE KEY FOB. ISSUE WILL LAST ANYWHERE FROM 1 HOUR TO 24 HOURS AFTER THE CAR GETS WET. HUGE SAFETY CONCERN IF THERE WERE EVER TO BE AN ISSUE ARISING WHERE YOU HAD TO EXIT THE VEHICLE IN AN EMERGENCY. TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE VIDEO OF THE ISSUE OCCURRING.