2017 Chevrolet Equinox

So I was driving home from work which is a 28 minute drive, when I was almost 2 miles away from home the car started to make a funny noise and it started to smell like gas inside from the vents.When I turned off a major street the the car slowed completely down without any warning on the dashboard and luckily I was right in front of a autoshop so I hurried up and pulled in. As soon as I pulled in, the car started to get smoky in the inside so I hurry up and jump out wasn't sure if the car was going to start a fire. When I go inside the shop it was a lady with the same car as mine but just gold and she was complaining that oil was pouring out. The owner of the shop asked me what's wrong because I was a little distraught and I told him my car just slowed down and start smoking inside of the car. He said what ok ill take it right in to see what's wrong. 10 mins later he comes out with a video on his phone showing oil leaking all around the the engine, Trans and front of the car all the way to the muffler. He said this is common with these Equinox with the 4 cylinder engine, the rear main seal did not hold and all the oil leaked out. I bust out crying, I didn't even make it to 3yrs yet and still owe 12,000 on the car. I keep up with oil changes and the car never said I was low on oil I checked, it showed 40%. The owner say calm down we can call the dealership to see if they have a recall. So we call they knew exactly what the problem was and ask how many miles I had and he say sorry your your 2,000 miles over your warranty, I'm sorry I can't do anything for you. The owner of the shop say sorry I see this all the time with these Equinox and its ridiculous we just found out the gold one have the exact same issue. I'm writing to you because I did some research and this is a common issue with this model. I seen a lot of the rear main seal fail when the temperature drop and the water build up where the cover of the engine is and freeze inside and the seal don't hold.

The contact owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was in for service, it was discovered that water was present inside the engine PCV. The contact was informed that the condition could lead to engine damage. The contact was informed that a hole needed to be drilled into the PCV unit to allow airflow. The contact was informed that the manufacturer had issued an extended warranty coverage for the issue however, her model year vehicle was not included. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.

This was previously reported on March 10 2021 and I was given case #9-6591373301. It was a lease car that was returned to the dealership on March 31, 2021. After hitting a pothole in March 2020, the airbag light stayed on. The dealership did not take care of the problem and I was told at that time there were no recalls for that problem. I was told I could get it fixed and save the bill. Once an investigation was started and it was determined that indeed there was a problem, I should be entitled to be reimbursed. To date there have been no recalls although my mechanic had to replace both seat belts because replacing the driver's seat belt did not correct the problem. The diagnostic showed there was a seat belt problem and when they were removed you could see they were defective. When I returned the car I gave the service department the seat belts and to date, I have heard nothing. They did say because the defective seat belts had been replaced they would not be able to determine if the seat belts I turned in had a problem, which made no sense. Is that why no one bothered to contact me?

While the vehicle is being driven a message will appear service tire monitor system and all gauges on the dash do not work, the radio, heating a/c also stops.The message quickly changes to service airbag. (Photos of both messages attached) Issue started Nov of 2020 Vehicle has been seen by Gordon Chevrolet MI 4 times for service and they are unable to find the issue. We did inform them that if we moved the driver seat just a bit that seem to reset it. Doesn't seem to be as responsive to that now. At one point the BCM was mentioned but still as of today not resolved or fixed. My concern is when the vehicle says service airbag and you are driving it down the road I don't know that this airbag will work if something were to happen. The dealership is well aware of the ongoing unresolved issue and I have another appointment for November 1,2021 so they can look at it again.

I heard some scraping sounds while driving. It sounded like something dragging on the ground. Checked and saw nothing. Continued on driving then a few miles later saw some light smoke in rear view mirror. Pulled to shoulder of interstate and lifted hood to see smoke from behind engine. Vehicle was towed to auto dealer where it was purchased. No warnings of any kind from the systems. Service department identified the problem as a hole in the transfer case which was covered under the CPO extended warranty. Chevrolet has not been able to provide the parts for the dealer to fix the vehicle since the beginning of May and is now saying the November 12, 2021 expected delivery of the parts probably will not happen. No customer courtesy vehicles are available and Chevy Corporate customer relations recommended that I rent a GM product from Enterprise and once the vehicle is repaired submit the rental bill for reimbursement. The vehicle is sitting in the back of the Curry Chevrolet lot collecting dust should the NHTSA want to take a look at it. It should be there until GM can "find" the parts to fix the almost 5 model year old vehicle.

The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the passenger’s side front of the vehicle. The vehicle was taken to the local dealer, but the mechanic was unable to determine the cause of the failure. The failure persisted and the vehicle was brought back to the same dealer to be diagnosed. The contact was informed that the rotors needed to be cut. The mechanic cut the rotors however after several months the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,000.

The engine/timing chain and heads for my 2017 Chevrolet Equinox failed. I only had this vehicle for 4 years 4 months with only 113,000 miles. I feel my safety was put at risk because out of nowhere my vehicle began jerking and bucking back in forth very badly. I had my vehicle totally diagnosed with Gateway Tire Center and Service, which cost me $283.17, just for a diagnosis. My vehicle has not been inspected due to this vehicle was brand new with zero miles when I purchased it on October 30, 2016. All maintenance has been kept up regularly on my vehicle. Before my vehicle all of sudden quit running there were no indications that there was a problem until the engine light popped on after it started the jerking and bucking back in forth. I am highly upset with the dealership who sold me this vehicle because I know they knew this vehicle would not operate any more after a certain amount of mileage. I should not have to be trying to car shop this early on for a new vehicle. I am only 13000 to 14000 miles outside of my warranty with this vehicle it is no way I should have to either purchase a new engine or buy a new vehicle. I need something done about this immediately.