TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT DURING COLD WEATHER, THE NUMBER FOUR CYLINDER FROZE WHICH CAUSED A BLOWOUT OF THE REAR MAIN SEAL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEH…
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TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT DURING COLD WEATHER, THE NUMBER FOUR CYLINDER FROZE WHICH CAUSED A BLOWOUT OF THE REAR MAIN SEAL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM TRENARY CHEVROLET OF TROY LOCATED AT 200 PROFESSIONAL PKWY, TROY, MO 63379 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PVC FREEZE PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
NHTSA ODI #11317677
124,000 miles · Mar 8, 2020
EngineFuel/propulsion System
THE OLDER MODEL EQUINOX HAD AN ISSUE WITH IT'S HIGH PRESSURE FUEL PUMP, SO DID MY NEWER 2016. IT FAILED AND WAS PUSHING FUEL INTO THE ENGINE AT EXTREME LEVELS. THIS CAUSED THE ENGINE TO STOP WORKING PROPERLY AND FAIL. THE GM TECHNICIANS SAID THEY FIXED THE ISSUE RECENTLY, BUT WOULD NOT GO ON. I WAS DRIVING IN A POTENTIAL FIRE ST…
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THE OLDER MODEL EQUINOX HAD AN ISSUE WITH IT'S HIGH PRESSURE FUEL PUMP, SO DID MY NEWER 2016. IT FAILED AND WAS PUSHING FUEL INTO THE ENGINE AT EXTREME LEVELS. THIS CAUSED THE ENGINE TO STOP WORKING PROPERLY AND FAIL. THE GM TECHNICIANS SAID THEY FIXED THE ISSUE RECENTLY, BUT WOULD NOT GO ON. I WAS DRIVING IN A POTENTIAL FIRE STARTER. THE ACTUAL ISSUE HAPPENED WHILE DRIVING AT 35 MPH, THE ENGINE BLEW UP AND LUCKILY DID NOT START A FIRE WITH THE AMOUNT OF GAS THAT WAS IN THE ENGINE.
NHTSA ODI #11316876
115,000 miles · Feb 24, 2020
Electronic Stability Control (esc)EnginePower Train
WHILE DRIVING, AT 55MPH MY CHECK ENGINE LIGHT CAME ON WITHOUT WARNING AND THE DASH SHOWED "SERVICE STABILITRAK" AND THE VEHICLE SUDDENLY REDUCED SPEED TO AROUND 30MPH BEFORE I COULD APPLY THE GAS. I IMMEDIATELY TOO THE VEHICLE TO MONRO MUFFLER AND BRAKE FOR SERVICE. WHEN I ARRIVED, I WAS INFORMED THAT THE VEHICLE HAD NO OIL. …
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WHILE DRIVING, AT 55MPH MY CHECK ENGINE LIGHT CAME ON WITHOUT WARNING AND THE DASH SHOWED "SERVICE STABILITRAK" AND THE VEHICLE SUDDENLY REDUCED SPEED TO AROUND 30MPH BEFORE I COULD APPLY THE GAS. I IMMEDIATELY TOO THE VEHICLE TO MONRO MUFFLER AND BRAKE FOR SERVICE. WHEN I ARRIVED, I WAS INFORMED THAT THE VEHICLE HAD NO OIL. I PERFORMED REGULAR OIL CHANGES ON THIS VEHICLE. THERE WAS NO INDICATION ABOUT LOW OIL PRESSURE, THE VEHICLE DID NOT OVERHEAT. THE ENGINE NOW NEEDS TO BE REPLACED.
NHTSA ODI #11311003
6 miles · Feb 19, 2020
Engine
WHEN AT A STOP LIGHT. PRESS THE GAS, CAR SPUTTERS AND STALLS OUT. I HAVE HAD THIS ISSUES HAPPEN TO ME 6 TIMES.
NHTSA ODI #11310021
77,000 miles · Feb 8, 2020
EngineVisibility/wiper
THE TIMING BELT ON MY ENGINE WENT OUT RESULTING IN MY VEHICLE DYING WHENEVER MY CAR IDLED LOW. IF I DIDN?T CONSTANTLY GIVE IT SOME GAS, THE CAR WOULD SHUT OFF. THIS WOULD HAPPEN AT RED LIGHTS AND STOP SIGN WHERE I COULDN?T GIVE THE CAR GAS, SO I?D END UP STOPPING IN THE MIDDLE OF AN INTERSECTION WITH INCOMING TRAFFIC. I HAD TO G…
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THE TIMING BELT ON MY ENGINE WENT OUT RESULTING IN MY VEHICLE DYING WHENEVER MY CAR IDLED LOW. IF I DIDN?T CONSTANTLY GIVE IT SOME GAS, THE CAR WOULD SHUT OFF. THIS WOULD HAPPEN AT RED LIGHTS AND STOP SIGN WHERE I COULDN?T GIVE THE CAR GAS, SO I?D END UP STOPPING IN THE MIDDLE OF AN INTERSECTION WITH INCOMING TRAFFIC. I HAD TO GET MY CAR REPAIRED AND TWO DIFFERENT MECHANICS (ONE AT A CHEVY DEALERSHIP) SAID THAT TIMING BELTS ARE AN ISSUE WITH CHEVY EQUINOX. THIS WAS THE VERY FIRST REPAIR I NEEDED DONE ON MY CAR AND AT ONLY 77,000 MILES. THE MECHANIC AT THE DEALERSHIP SAID I?D MOST LIKELY ONLY GET ANOTHER 50,000 MILES OUT OF THE ENGINE. THAT WOULD BE SHORT OF 130,000 MILES. I THINK IF TIMING BELTS ARE SUCH AND ISSUE WITH THIS MODEL OF VEHICLE THEN THERE SHOULD BE A RECALL ON THEM.
NHTSA ODI #11307847
104,000 miles · Feb 6, 2020
Engine
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING AT 15 MPH, THE VEHICLE HESITATED WITH NO WARNING LIGHT ILLUMINATED. AFTER ARRIVING HOME, THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF AN OIL LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED…
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TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING AT 15 MPH, THE VEHICLE HESITATED WITH NO WARNING LIGHT ILLUMINATED. AFTER ARRIVING HOME, THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF AN OIL LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A CLOGGED PCV VALVE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
NHTSA ODI #11307588
89,000 miles · Jan 30, 2020
Electrical SystemEnginePower Train
INITIALLY THE REAR MAIN SEAL WAS LEAKING OR BROKEN; ALL THE OIL DRAINED FROM THE VEHICLE. AFTER SPENDING $992.60 I WAS ADVISED THAT THE TIMING CHANGE AND GUIDES NEEDED TO BE REPLACED. I'VE HAD THE VVT CELANIDE REPLACED AS WELL AS THE CRANK AND CAM SHAFT SENSORS; THE VVT GEARS AND AN OIL PUMP REBUILD...$2017.60 LATER, MY TRUCK …
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INITIALLY THE REAR MAIN SEAL WAS LEAKING OR BROKEN; ALL THE OIL DRAINED FROM THE VEHICLE. AFTER SPENDING $992.60 I WAS ADVISED THAT THE TIMING CHANGE AND GUIDES NEEDED TO BE REPLACED. I'VE HAD THE VVT CELANIDE REPLACED AS WELL AS THE CRANK AND CAM SHAFT SENSORS; THE VVT GEARS AND AN OIL PUMP REBUILD...$2017.60 LATER, MY TRUCK DROVE FOR APPROXIMATELY 3 MILES WHERE IT DIED ON THE SIDE OF THE ROAD. I HAVE NOT DRIVEN MY CAR (ASIDE FROM THE 3 MILES) IN NEARLY 2 MONTHS. NOW I'M BEING TOLD THEY THINK IT MAY BE ELECTRICAL. MY TRUCK HAS LESS THAN 100,000 MILES ON IT. I'VE HEARD FROM NUMEROUS GOGGLE SEARCHES THAT GM IS AWARE OF THE ISSUES WITH THIS MOTOR/VEHICLE AND HAS DONE NOTHING TO REMEDY THE PROBLEM. I AM A SINGLE MOTHER OF 4; I BOUGHT THIS TRUCK BRAND NEW TO SAFELY TRANSPORT MY CHILDREN HERE, THERE AND EVERYWHERE. THIS CAR JUST CUT OFF IN THE DEAD OF WINTER COMING OFF THE HIGHWAY...IT LITERALLY STOPPED IN MID ACCELERATION. HOW LONG BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED?
NHTSA ODI #11303062
68,000 miles · Jan 29, 2020
Engine
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED THE CHECK ENGINE WARNING ILLUMINATED WITH AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS DRIVEN HOME WHERE IT STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS OIL UNDERNEATH TH…
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TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED THE CHECK ENGINE WARNING ILLUMINATED WITH AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS DRIVEN HOME WHERE IT STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS OIL UNDERNEATH THE VEHICLE ON THE GROUND HOWEVER, THERE WAS NO SIGN OF A VISIBLE LEAK. THE VEHICLE WAS TOWED TO (STILLWATER MOTORS CHEVROLET & BUICK 5900 STILLWATER BLVD N, STILLWATER, MN 55082 (651) 439-4333) WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD AND PCV VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
NHTSA ODI #11302890
88,000 miles · Jan 21, 2020
Engine
EXCESSIVE OIL CONSUMPTION WITHOUT ANY WARNING LIGHTS DROVE CAR WITH NO OIL IN ENGINE
NHTSA ODI #11300807
86,000 miles · Jan 21, 2020
EnginePower Train
PCV VALVE FROZE CAUSING REAR MAIN SEAL LEAK. CAR BEGAN TO LEAK EXCESSIVE OIL.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the information on the certification labels is incorrect, the operator may install incorrectly sized tires or rims or may improperly inflate the tires, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the certification label, free of charge. The recall began on July 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1050, or GMC customer service at 1-800-462-8782. GM's number for this recall is 46600.
Additional source detail variants (2)
Equipment:other:labels
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the information on the certification labels is incorrect, the operator may install incorrectly sized tires or rims or may improperly inflate the tires, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the certification label, free of charge. The recall began on July 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1050, or GMC customer service at 1-800-462-8782. GM's number for this recall is 46600.
Tires
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the information on the certification labels is incorrect, the operator may install incorrectly sized tires or rims or may improperly inflate the tires, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the certification label, free of charge. The recall began on July 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1050, or GMC customer service at 1-800-462-8782. GM's number for this recall is 46600.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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