2013 Chevrolet Equinox

The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, where Technical Service Bulletin Numbers: TSB: N192287100 (Catalytic Converter and Oxygen Sensor Performance Degradation) and TSB: N192268180 (Tailpipe Emissions – Oxygen Sensor) were repaired; however, the failure recurred. The contact related the failure to Technical Service Bulletin Number: TSB: N192291100 (Excessive Engine Oil Consumption). The manufacturer was made aware of the failure. The failure mileage was approximately 124,087.

At about 115,000 miles my carefully maintained one-owner vehicle began to occasionally shudder, and then finally stalled on a couple of occassions. I found out later (after the check-engine light was activated, apparently due to a failing catalytic converter) that the shuddering, and the ruined catalytic converter, were both due to excessive oil consumption--the result of a piston ring defect that I learned about years after a class-action settlement that I was never notified about. The dealer charged me $230 to diagnose these problems. My safety was at risk because of the engine stalling (this happened while driving on two separate occasions), and also because of exhaust/oil fumes seeping into the interior of the vehicle when switching the A/C to defrost mode. Failed catalytic converter and excessive oil consumption was confirmed by the dealer but GM/Chevrolet and dealership refuse to provide remedy. (See https://www.classaction.org/blog/new-class-action-claims-more-chevy-equinox-gmc-terrain-vehicles-plagued-by-oil-consumption-issue) (See also https://www.classaction.org/blog/lawsuit-says-2013-equinox-terrain-drivers-not-given-proper-notice-of-oil-consumption-deal-due-to-gm-mistake) Neither the dealership nor General Motors notified me of the settlement or Special Coverage Adjustments that would have required them to cover the repair costs, and although I have contacted GM Customer Care several times and spoken to various case managers, they have refused to acknowledge their failure to notify me about the problem, much less cover the needed repair costs. It is worth noting that GM notified me about previous recalls, they never informed me about the costly, dangerous problem that I now have to deal with on my own. The problem eventually resulted in a ruined front catalytic converter. The dealership estimates that repairs would cost more than $8000 (more than the vehicle's market value). Please help--I NEVER RECIEVED ANY NOTIFICATION FROM GM ABOUT DEFECTS!

While driving in November of 2022 my truck started to make some really horrific noises. Got it into a shop who proceeded to tell me that my transfer case basically exploded. While trying to research my options for repair ( which this & extensive oil burning and consumption seem to be very common on this year, make, and , model) I learned through GM that my truck also has a branded title which wasn't disclosed to me at purchase from a dealership, because they said they didn't klnow. I don't know if this all ties into the branded title, but I feel like there needs to be a recall to address the faulty transfer case and the excessive oil consumption.

Rear main seal and not available for inspection. Losing oil too fast and will make car stall when driving it and cause an accident also can ruin motor when driving it. Vehicle was inspected by auto mechanics and needs to be fixed but the 2013 year there was never a recall for this issue. There were no signs of symptoms at all. This started to happen back in December 2022.

The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the tensioner pulley bolt had detached, causing damage to the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

My engine seized due to excessive oil consumption. the car just had an oil change, there was no indicator there was an issue and the engine seized. It is currently sitting in my driveway- the extended warranty company is giving me a hard time when this is clearly an widely publicized issue with the 2013 Equinox. I need assistance in moving forward as I cannot be without a car or responsible for a new engine payment.

The contact owned a 2013 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH down an inclined road, the front driver-side air bag was erroneously deployed causing the driver to lose control of the vehicle and crash down an embankment. During the crash, the driver sustained a concussion and left arm, neck, and rib injuries which required medical treatment. A police report was taken at the scene. The vehicle was destroyed and towed away to the insurance company. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 93,000.