NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
144 reportsClear category filter47,300 miles · Sep 8, 2016
Visibility/wiper
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NO…
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TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,300.
NHTSA ODI #10904768
51,000 miles · Sep 4, 2016
Visibility/wiper
I PURCHASED MY 2013 EQUINOX USED WITH 51,000 MILES ON IT. 2 WEEKS AFTER PURCHASE, DURING MY FIRST RAIN STORM WITH IT, I USED MY WINDSHIELD WIPERS ON MY WAY TO WORK. ABOUT 5 MINUTES AFTER TURNING THE WIPERS ON, GOING ABOUT 50 MILES PER HOUR, THEY STARTED JERKING AS THEY MOVED THEN JUST STOPPED IN THE MIDDLE OF MY WIND SHIELD. …
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I PURCHASED MY 2013 EQUINOX USED WITH 51,000 MILES ON IT. 2 WEEKS AFTER PURCHASE, DURING MY FIRST RAIN STORM WITH IT, I USED MY WINDSHIELD WIPERS ON MY WAY TO WORK. ABOUT 5 MINUTES AFTER TURNING THE WIPERS ON, GOING ABOUT 50 MILES PER HOUR, THEY STARTED JERKING AS THEY MOVED THEN JUST STOPPED IN THE MIDDLE OF MY WIND SHIELD. IT WAS 6 IN THE MORNING DURING A THUNDERSTORM. THE ONLY THING I COULD SEE WAS THE TAIL LIGHTS IN FRONT OF ME AND WHEN LIGHTENING FLASHED. I WAS ON A COUNTRY ROAD FOR HALF OF THE TRIP SO THERE WAS LITTLE LIGHT TO HELP ME SEE THROUGH THE RAIN; THE SECOND HALF OF MY DRIVE WAS CITY STREETS WITH LOTS OF OTHER TRAFFIC WHICH ALSO HAD ME QUITE NERVOUS AS IT WAS POURING AND I COULD BARELY SEE. I HAD TO DRIVE 30 MINUTES TO WORK THIS WAY. VERY SCARY! AFTER WORK I TOOK IT TO HARDY CHEVROLET WHERE THEY DIAGNOSED IT AS A BROKEN WIPER TRANSMISSION. THEY HAD TO ORDER THE PART SO I HAD TO LEAVE MY SUV THERE AND RENT A CAR FOR A COUPLE OF DAYS. AS IT WAS A USED CAR, THIS WAS NOT COVERED SO IT WAS ALL OUT OF POCKET. THE COST OF REPAIR, NOT COUNTING THE ENTERPRISE CAR RENTAL, WAS $403.73. IF THIS IS NOW A RECALL ISSUE...I WOULD LIKE TO BE REIMBURSSED FOR HAVING TO ALREADY PAY FOR THE REPLACEMENT OF THE FAULTY ITEM. I HAVE THE RECEIPT FROM THE REPAIR. I CAN NOT FIND THE CAR RENTAL RECEIPT OR I WOULD SAY THAT I SHOULD BE REIMBURSED FOR THAT AS WELL.
NHTSA ODI #10903592
Mileage unknown · Aug 18, 2016
Visibility/wiper
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE VISIBILITY/WIPER; HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE N…
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TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE VISIBILITY/WIPER; HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10896929
60,000 miles · Aug 4, 2016
Visibility/wiper
I WAS DRIVING DOWN THE EXPRESSWAY AT 60MPH IN POURING RAIN. I HEARD A LOUD BAM UNDER MY HOOD AND THE WINDSHIELD WIPERS ALMOST FLEW OFF THE CAR. THEY WERE HANGING OFF ON THE DRIVER'S SIDE. I WAS NOT FAR FROM AN OVERPASS SO DROVE ON THE SIDE OF THE ROAD TO IT TO WAIT FOR IT SLOW DOWN BUT ENDED UP HAVING TO DRIVE TO THE NEAREST …
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I WAS DRIVING DOWN THE EXPRESSWAY AT 60MPH IN POURING RAIN. I HEARD A LOUD BAM UNDER MY HOOD AND THE WINDSHIELD WIPERS ALMOST FLEW OFF THE CAR. THEY WERE HANGING OFF ON THE DRIVER'S SIDE. I WAS NOT FAR FROM AN OVERPASS SO DROVE ON THE SIDE OF THE ROAD TO IT TO WAIT FOR IT SLOW DOWN BUT ENDED UP HAVING TO DRIVE TO THE NEAREST ADVANCE AUTO IN HOPES OF REPAIR. THIS WAS SO DANGEROUS. I WAS ON A 70MPH EXPRESSWAY DURING EVENING RUSH HOUR IN POURING RAIN. I HAD MY SON WITH ME. WE COULD HAVE BEEN KILLED. WINDSHIELD WIPERS SERVE A VERY IMPORTANT PURPOSE AND SHOULD NEVER BE INSTALLED WITH PLASTIC. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS KILLED. THIS SEEMS TO BE AN EPIDEMIC WITH THE YEAR, MAKE & MODEL OF THE VEHICLE HAPPENING ON MANY OF THEM AT THE SAME TIME. PLEASE DO SOMETHING ABOUT THIS.
NHTSA ODI #10893255
33,000 miles · Jul 28, 2016
EnginePower TrainVisibility/wiper
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD ABNORMAL TICKING SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THE TECHNICIAN PERFORMED AN OIL CHANGE AND COMPRESSION TEST EVERY 1,000 MILES. TH…
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TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD ABNORMAL TICKING SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THE TECHNICIAN PERFORMED AN OIL CHANGE AND COMPRESSION TEST EVERY 1,000 MILES. THE CONTACT WAS INFORMED THAT THE PISTON IN THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS BURNING OIL RAPIDLY. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPAIRED WITH UNKNOWN PARTS. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *TR
NHTSA ODI #10889297
42,000 miles · Jul 19, 2016
Visibility/wiper
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT 50 MPH IN THE RAIN, THE FRONT WINDSHIELD WIPERS SEIZED. THE TECHNICIAN STATED THAT THERE WAS A FRACTURED LINKAGE ASSOCIATED WITH THE FRONT WINDSHIELD WIPERS THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILU…
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TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT 50 MPH IN THE RAIN, THE FRONT WINDSHIELD WIPERS SEIZED. THE TECHNICIAN STATED THAT THERE WAS A FRACTURED LINKAGE ASSOCIATED WITH THE FRONT WINDSHIELD WIPERS THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA ODI #10885812
51,861 miles · Jul 1, 2016
Visibility/wiper
I WAS DRIVING ON AN INTERSTATE HIGHWAY IN A HARD RAIN AT APPROXIMATELY 70 MILES PER HOUR WHEN MY WIPERS STUCK TO THE LEFT. I HAD A VERY DIFFICULT TIME SEEING WHERE TO GO. I WAS NEXT TO A SEMI TRUCK AND WAS BEING FOLLOWED BY ANOTHER SEMI TRUCK. I EVENTUALLY SLOWED DOWN AND GOT OFF ON THE BERM. WHEN THE RAIN LET UP I WENT TO THE…
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I WAS DRIVING ON AN INTERSTATE HIGHWAY IN A HARD RAIN AT APPROXIMATELY 70 MILES PER HOUR WHEN MY WIPERS STUCK TO THE LEFT. I HAD A VERY DIFFICULT TIME SEEING WHERE TO GO. I WAS NEXT TO A SEMI TRUCK AND WAS BEING FOLLOWED BY ANOTHER SEMI TRUCK. I EVENTUALLY SLOWED DOWN AND GOT OFF ON THE BERM. WHEN THE RAIN LET UP I WENT TO THE DEALERS AND HAD THE WIPER TRANSMISSION ASSEMBLY REPAIRED FOR ABOUT $300.00. THIS IS A VERY HAZARDOUS MALFUNCTION, AND I CAN SEE THAT IT HAS HAPPENED TO OTHERS AS WELL. IT ALSO HAPPENED TO MY 2010 EQUINOX WHICH WAS REPAIRED UNDER WARRANTY IN 2012. MY MILEAGE WAS 51861. I AM AFRAID SOMEONE IS GOING TO GET SEVERELY HURT , OR KILLED BECAUSE OF THIS FAULT.
NHTSA ODI #10882065
65,650 miles · Jun 8, 2016
Visibility/wiper
I WAS DRIVING ON I-495 IN MA ON A RAINY SUNDAY AFTERNOON. WHEN MY FRONT WINDSHIELD WIPERS STOPPED TO MY LEFT ON THE WINDSHIELD. I COULD HEAR THE MOTOR TRYING TO MOVE THE WIPERS TO NO AVAIL. I PULLED OVER TO THE SHOULDER, SHUT OFF THE ENGINE AND MOVED THE WIPERS INTO THE DOWN POSITION. WHEN I RE-ENTERED MY VEHICLE, I TURNED ON TH…
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I WAS DRIVING ON I-495 IN MA ON A RAINY SUNDAY AFTERNOON. WHEN MY FRONT WINDSHIELD WIPERS STOPPED TO MY LEFT ON THE WINDSHIELD. I COULD HEAR THE MOTOR TRYING TO MOVE THE WIPERS TO NO AVAIL. I PULLED OVER TO THE SHOULDER, SHUT OFF THE ENGINE AND MOVED THE WIPERS INTO THE DOWN POSITION. WHEN I RE-ENTERED MY VEHICLE, I TURNED ON THE ENGINE AND THEN TURNED ON THE WIPERS. NO GOOD. IN BETWEEN RAIN STORMS I DROVE TO A REST STOP ON I-90 (MASSACHUSETTS TURNPIKE) IN MA WHERE I REMAINED FOR 2 HOURS DURING HEAVY DOWNPOURS. I CALLED AAA BUT THEY REFERRED ME TO STATE TROOPERS SINCE AAA IS NOT ALLOWED ON THE TURNPIKE. INSTEAD OF BOTHERING THE TROOPERS, I DROVE AS FAR AS I COULD IN BETWEEN RAIN STORMS WHICH GOT ME TO CT, WHERE I STAYED OVERNIGHT AT A HOTEL. MY HOME IS IN ANOTHER STATE. WHEN I FINALLY GOT TO THE CHEVY DEALERSHIP, THEY HAD TO KEEP THE VEHICLE OVERNIGHT. IT TURNED OUT TO BE THE WIPER TRANSMISSION CONKED OUT. IT WAS COVERED BY MY EXTENDED WARRANTY, HOWEVER, I WONDER WHY THERE HAS BEEN NO BULLETINS OR RECALLS FOR THIS ISSUE. DURING INTERNET SEARCHES INCLUDING ON THIS WEBSITE, I FOUND MULTIPLE INCIDENCES OF THIS TYPE. SAFETY IS AT STAKE AND THIS SHOULD BE ADDRESSED ACCORDINGLY BY THE VEHICLE MAKER/WIPER TRANSMISSION MANUFACTURER. I AM BLESSED TO BE SAFE BUT SOMEDAY SOMEONE WON'T BE... PLEASE ADDRESS THE SITUATION BEFORE SOMEDAY ARRIVES. THANK YOU. *TR
NHTSA ODI #10873278
53,500 miles · May 16, 2016
Visibility/wiper
TRAVELING ON INTERSTATE 80. DOWNPOUR STARTED - WIPERS WERE ON AND SUDDENLY STOPPED IN UP POSITION. BACK WIPERS WERE FINE. TRIED TO TURN OFF, TURN UP SPEED AND TURN DOWN SPEED - NO LUCK. BLINDING RAIN SURROUNDED BY TRACTOR TRAILERS IS NOT THE PLACE I WANT TO EVER BE AGAIN WHEN THIS HAPPENS. THE WIPER MOTOR CONTINUES TO RUN -…
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TRAVELING ON INTERSTATE 80. DOWNPOUR STARTED - WIPERS WERE ON AND SUDDENLY STOPPED IN UP POSITION. BACK WIPERS WERE FINE. TRIED TO TURN OFF, TURN UP SPEED AND TURN DOWN SPEED - NO LUCK. BLINDING RAIN SURROUNDED BY TRACTOR TRAILERS IS NOT THE PLACE I WANT TO EVER BE AGAIN WHEN THIS HAPPENS. THE WIPER MOTOR CONTINUES TO RUN - I'VE NEVER HEARD OF THIS HAPPENING TO ANYONE BEFORE!
NHTSA ODI #10865175
57,000 miles · May 4, 2016
Visibility/wiper
THE INCIDENT OCCURRED WHILE DRIVING ON THE FL TURNPIKE AT MIDNIGHT IN A TORRENTIAL DOWN POUR. THE WIPERS WERE ON & THEN THEY JUST STOPPED IN THE MIDDLE OF THE WINDSHIELD! VERY SCARY NEARLY DROVE OFF THE OVERPASS. WHEN YOU TURN THE WINDSHIELD WIPERS OFF AND ON YOU CAN HEAR THE MOTOR RUNNING BUT THE WIPERS JUST FALL FLAT. TURNS O…
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THE INCIDENT OCCURRED WHILE DRIVING ON THE FL TURNPIKE AT MIDNIGHT IN A TORRENTIAL DOWN POUR. THE WIPERS WERE ON & THEN THEY JUST STOPPED IN THE MIDDLE OF THE WINDSHIELD! VERY SCARY NEARLY DROVE OFF THE OVERPASS. WHEN YOU TURN THE WINDSHIELD WIPERS OFF AND ON YOU CAN HEAR THE MOTOR RUNNING BUT THE WIPERS JUST FALL FLAT. TURNS OUT IT'S A PLASTIC PIECE IN THE LINKAGE THAT FAILS. DEALERSHIP WANTS $350 TO REPAIR. WHEN I CALLED CHEVROLET THEY SAID THIS WAS NOT COVERED UNDER WARRANTY. I BOUGHT THE VEHICLE YEAR AND A HALF AGO 2013 CHEVROLET EQUINOX GM CERTIFIED USED VEHICLE. THE VEHICLE HAS 57,000 MILES ON IT.
NHTSA ODI #10863208
Official recalls
2Aug 4, 2016
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
Consequence & remedy
Consequence: Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗