2013 Chevrolet Equinox

I was driving along and all of a sudden heard and felt a crunching underneath my car. I went directly home and upon shutting my vehicle off, it ran for a few seconds more before quitting. There was also fluid(gear oil) pouring out from underneath my car. No warning lamps or messages. I had the vehicle towed to a mechanic where it was confirmed that the fuel pump and transfer case were non operational.

No prior symptoms or warning lights the transfer case in my equinox went upon further research tons of equinox’s and similar gm cars have had the same issue where a part inside the transfer case cause the case to crack and fluid to leak out if this happens when driving the car will become inoperable creating a safety hazard gm made a replacement transfer case without the issue but never issued a recall a quick look online and you will see a ton of consumer complaints related to this issue I do believe gm knew about it and instead of doing the right thing just made a replacement and left it at that.

The contact owns a 2013 Chevrolet Equinox. The contact stated that upon starting the vehicle, the gear shifter failed to shift out of PARK and the key would not move, preventing the contact from turning off the vehicle. The contact also mentioned that the service air bag warning light was illuminated. The contact initially called the dealer where they informed him to tow the vehicle to the dealer location. The contact then called AAA where they were able to reset the gear box; the contact was then able to shift the vehicle into the DRIVE and drove to the dealer. The dealer diagnosed the failure with a defective gear box; the vehicle remained in the possession of the dealer while they awaited for the parts to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, the vehicle was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 168,000.

ON 9/25/21, MY ENGINE LIGHT CAME ON. I WENT TO THE DEALERSHIP. THE TEMPERTURE LIGHT AND THE CHECK OIL LIGHT NEVER CAME ON. WHEN THE SERVICE MAN CHECKED THE OIL HE SAID THERE WAS ALMOST NO OIL LEFT IN THE ENGINE. MY DASHBOARD SAID THAT I HAD 18% OIL.THE ENGINE WAS ALSO MAKING A LOUD NOISE AND STOPPING WAS DIFFICULT. THE DEALERSHIP DID AN OIL CHANGE AND TALKED TO ME ABOUT HAVING THE PISTONS CHANGED, CLOSE TO $3,000. I HAD HEARD THE ENGINE NOISE ONCE BEFORE, i BOUGHT THE CAR TO THE DEALERSHIP AND THE SERVICE PERSON REFUSED TO DO AN OIL CHANGE AND HE DID NOT CHECK MY OIL. THE OIL PERCENTAGE AT THAT TIME WAS BETWEEN 33 AND 38%. THE SERVICE PERSON KEPT RANTING THAT THE COMPANY WAS NOT GOING TO PAY FOR THE OIL CHANGE IT WAS TOO EARLY. I HAVE A BUYER PROTECTION PLAN THAT PAYS FOR MY OIL CHANGES. THE DEALERSHIP WANTS TO KNOW HOW BAD THE OIL CONSUMPTION PROBLEM IS SO THEY ARE HAVING ME COME TO THE DEALERSHIP SO THEY CAN CHECK MY OIL IN BETWEEN THIS OIL CHANGE. A FEW DAYS AFTER THE OIL PROBLEM, I RECEIVED IN THE MAIL FROM GM ALERTING ME FOR THE FIRST TIME ABOUT THE OIL CONSUMPTION VRS. DASH BOARD OIL CONSUMPTION USAGE AS INDICATED BY THE CARS COMPUTER. ACCORDING TO ONE OF THE SERVICE PERSONS, GENERAL MOTORS HAS KNOWN ABOUT THE OIL CONSUMPTION PROBLEM BUT THEY HAVE NOT ALERTED THEIR CUSTOMERS. MY WARRANTY HAS EXPIRED, BOTH MY HUSBAND AND I RELY ON SOCIAL SECURITY AS OUR SOURCE OF INCOME. THIS COULD HAVE BEEN AND ENGINE FIRE, LOSS OF LIFE COULD HAVE HAPPENED. GENERAL MOTORS SHOULD HAVE ISSUED A RECALL AND ALERTED THEIR CUSTOMERS OF THIS SERIOUS PROBLEM, INSTEAD OF CHOOSING TO IGNORE IT. THEY SHOULD REALIZE THAT A DEAD CUSTOMER CAN NOT DRIVE A CAR. IF THE ENGINE HAD BLOWN UP BECAUSE OF THE INACCURATE OIL READING, ALERTING THE CUSTOMER SOONER MAY HAVE PREVENTED THE PROBLEM. PRO ACTIVE WORKS BETTER THAN HIDING YOUR HEAD IN THE SAND. I AM TELLING YOU ABOUT THIS PROBLEM SO THAT OTHERS NEVER EXPERIENCE WHAT I DID. THIS MAY BE THE LAST GM CAR I EVER BUY.

The contact owns a 2013 Chevrolet Equinox. The contact stated that while pulling into the driveway, the vehicle was shuddering. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the timing chain had fractured and caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,539.

CLASS ACTION LAWSUIT FOR PISTON RING OIL FAILURE RESULTING IN HIGH OIL CONSUMPTION. CHEVY ARBITRATOR IS DENYING CLAIMS LEAVING CUSTOMERS TO DEAL WITH THEIR PROBLEM. ANT KNOWLEDGEABLE MECHANIC KNOWS WHEN THE ENGINE IS NOT HOLDING OIL, MULTIPLE THINGS CAN BREAK AND BLOW, BUT CHEVY DENIES THESE THINGS BECAUSE THEY ARE NOT COVERED IN THE CLASS ACTION LAWSUIT.

84,000 MILES, TRANSFER CASE HOUSING CRACKED. DEALER STATED THAT THE SIDE WAS "BLOWN OUT" DUE TO INTERNAL DAMAGE. CAR STARTED TO LOSE POWER, AND STRONG SMELL OF BURNT FLUID. DROVE STRAIGHT TO DEALERSHIP. NEW TRANSFER CASE INSTALLED FOR $2,600. OF COURSE, THE 100,000 MILE DRIVETRAIN WARRANTY WAS ONLY FOR 5 YEAR. THIS CAR IS 7 YEARS.