2013 Chevrolet Equinox

MY VEHICLE CURRENTLY HAS 117K MILES. THE REAR MAIN SEAL HAS FAILED CAUSING THE ENGINE TO LOSE EXCESSIVE AMOUNT OF OIL. ULTIMATELY, THIS WILL END IN A $1000 REPAIR. THE REAR MAIN SEAL HAS WORN PREMATURELY AND SHOULD BE REVIEWED AS A POTENTIAL RECALL. JERRY HAAG, A GM DEALERSHIP IN HILLSBORO OHIO, STATED THAT THIS IS AN ISSUE GM IS HAVING WITH THE CHEVROLET EQUINOX. WHEN I CONTACTED GM, THEY ADVISED THAT THEY HAVE NO KNOWN ISSUES WITH THIS PART. AT THIS POINT, I AM WILLING TO PAY FOR THE REPAIR AS I NEED MY VEHICLE. HOWEVER, I WANT THIS TO BE NOTED AS A COMPLAINT FOR THIS PART. I HAVE RESEARCHED THIS ISSUE ONLINE. WHAT I HAVE FOUND IS VERY ALARMING, GM HAS SIGNIFICANT ISSUES WITH THE EQUINOX AND OIL LOSS FROM THE REAR MAIN SEAL AND EXCESSIVE OIL CONSUMPTION. HOWEVER, THEY WILL NOT ACKNOWLEDGE THIS AS THEIR ISSUE? I HAVE CONTACTED GM CUSTOMER SERVICE VIA EMAIL AND PHONE. WHAT I GET IS DEFLECTION TO MY QUESTIONS AND A GENERAL LACK OF CONCERN.

WHILE DRIVING HOME FROM WORK 1/16/2018 ON THE INTERSTATE, MY EQUINOX STARTED TO MAKE A KNOCKING NOISE. I MADE MY WAY TO THE FAR RIGHT LANE AND IT SHUT DOWN ON ME AS I WAS PULLING TO THE SIDE OF THE ROAD. THERE WERE NO WARNING LIGHTS THAT CAME ON. I WAS VERY COLD AS I WAITED FOR HELP AND DID NOT FEEL SAFE AS I HAD THE GUARDRAIL ON ONE SIDE AND CARS FLYING BY ON THE LEFT. A LOCAL MECHANIC GAVE US A BULLETIN ON THE ISSUE AND, AFTER CALLING AROUND TO SEVERAL OTHER MECHANICS AND DEALERSHIPS, FOUND OUT OF 17 OTHERS THAT HAD COME IN AFTER BREAKING DOWN THE SAME NIGHT THAT I DID.

DRIVING ALONG ON A CITY STREET ALL THE SUDDEN ENGINE LIGHT COMES ON, RUNNING ON LOW POWER MODE LIGHT ETC ACTED LIKE IT WANTED TO DIE (WHICH EVENTUALLY IT DID) TOOK IT TO THE GARAGE WHERE HE TOLD ME THE REAL SEAL IS GONE AND PVC FROZE THERE WAS A LOT OF FLUID IN BETWEEN ENGINE AND TRANSMISSION AND DUE TO THE SUB BELOW ZERO WEATHER / CALLED GM THEY SAY MY VIN # IS NOT COVERED WHICH IS BULL. I READ BULLETIN #14882 (PER MY REPAIR MAN ) THAT IS EXACTLY WHAT IS WRONG WITH MY CAR. I HAVE 78,000 MILES ON THIS PIECE OF CRAP THAT I WILL NEVER BUY ANOTHER ONE OF IF NOT RECTIFIED. THERE ARE A LOT OF OTHER PEOPLE SAYING THE SAME THING "THERE VIN NUMBER IS NOT COVERED". IF YOUR CAR FITS INTO THE MODEL AND YEAR OF THE BULLETIN THEN IT SHOULD BE COVERED. VERY DISAPPOINTED IN GM.

WHILE DRIVING DOWN THE FREEWAY, I NOTICED SMOKE COMING FROM BEHIND MY 2013 CHEVY EQUINOX. I PULLED OVER TO A GAS STATION, LOOKED UNDERNEATH AS SMOKE WAS ALSO COMING FROM THE FRONT PASSENGER SIDE IT APPEARED. I SAW WHAT APPEARED TO BE OIL BETWEEN THE MOTOR AND TRANSMISSION. I CONTACTED A MECHANIC AND WAS GOING TO DRIVE TO HIS SHOP AS IT WAS NOT TOO FAR AWAY. I WAS STARTING TO LOSE POWER AND PULLED OVER PERMANENTLY. IT WAS FLOWING STILL UNTIL IT DRAINED ALL OF THE OIL OUT. I HAD IT TOWED TO A MECHANIC SHOP. I RESEARCHED AND IT WAS CONFIRMED BY THE MECHANIC SHOP, THERE IS A SERVICE BULLETIN 14882 THAT STATES THAT WITH EXTREME WEATHER, OF WHICH WAS OCCURRING AT THE TIME, PRESSURE BUILDS UP DUE TO A CLOGGED PCV WHICH INCREASES THE PRESSURE TO THE CRANKSHAFT REAR SEAL AND BLOWS IT OUT. THIS ALSO WAS VERIFIED BY THE MECHANIC BY DOING A PRESSURE CHECK AS DISCUSSED IN THE BULLETING AND IT DID IN FACT FAIL. THIS IS A KNOWN ISSUE AND AFTER SPEAKING WITH TWO GM DEALERS AND GM CUSTOMER SERVICE, THEY ARE STATING DUE TO THE VIN NUMBER NOT BEING LISTED AS HAVING THE ISSUE IT IS NOT COVERED. THE SERVICE BULLETIN COVERS 2010-2014 CHEVY EQUINOX WITH THE 2.4L ECOTEC ENGINE OF WHICH MINE IS A 2013 HAS. ONE OF THE GM DEALERS STATES THAT IT SHOULD BE INCLUDED AS WELL. I HAVE TO HAVE IT FIXED AT THE SHOP IT IS AT, BUT AM REQUESTING REIMBURSEMENT PER THE SERVICE BULLETIN 14882 ON PAGE 8 WHICH STATES UNDER THE REIMBURSEMENT SECTION, THAT IF THE REPAIRS HAVE BEEN DONE, I CAN TAKE IT TO A DEALER WITH RECEIPT AND DOCUMENTATION OR SUBMIT WITH THE FORM TO GM FOR REIMBURSEMENT.

WHEN I WENT OUT TO START MY VEHICLE, IT HESITANTLY STARTED, BUT WHEN I PUT IT INTO GEAR AND DROVE A LITTLE WAYS , IT STALLED OUT OF NOWHERE. WHEN I TRIED TO START IT UP AGAIN IT WOULDN'T TURN OVER COMPLETELY AND THIS STABILITRAK WARNING CAME UP. I HAD IT TOWED TO LOCAL AUTO SHOP WHERE THEY TOLD ME THAT SOME GEAR IN THE ENGINE WAS COMPLETELY BROKEN AND THAT I NEEDED TO REPLACE THE WHOLE ENGINE. I KEEP UP WITH MY OIL CHANGES AND HAVE HAD NO WARNING AS TO ANY PROBLEMS THAT COULD HAVE LED UP TO THIS. THE MORE I READ ABOUT THIS VEHICLE , THE MORE COMPLAINTS I SEE ABOUT THE SAME ISSUES I'VE BEEN HAVING ALONG THE WAY: IE WINDSHIELD WIPER BREAKING, EXHAUST MANIFOLD REPLACEMENT AND CATYLITIC CONVERTER, AND OVERALL POWER TRAIN AND ENGINE PROBLEMS. IT'S NOT A COINCIDENCE THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEMS WITH THESE CHEVY PRODUCTS, AND IN THE NAME OF SAFETY , THIS COMPANY NEEDS TO STEP UP AND REPAIR OR REPLACE THESE HORRIBLY AND INCOMPETENTLY MADE PARTS. IT'S ABSOLUTELY UNACCEPTABLE THAT I HAVE A LESS THAN 5 YEAR OLD CAR THAT IS GOOD FOR NO MORE THAN A PAPER WEIGHT RIGHT NOW. WE THE CONSUMER BUY CHEVY PRODUCTS FOR DEPENDABILITY , NOT TO CONSTANTLY HAVE TO FIX IT, AND SHELL OUT EVEN MORE MONEY TO ENSURE OUR SAFETY. AND DON'T TELL ME (CHEVY REP) WHEN I CALL AND COMPLAIN , THAT IT IS MY FAULT, BECAUSE THE ONLY FAULT I SEE I'VE MADE IS BUYING YOUR POS CAR!!!

MY VEHICLE DISPLAYED THE ISSUE COVERED UNDER GM SERVICE BULLETIN - SPECIAL COVERAGE 14882 SPECIAL COVERAGE ADJUSTMENT ' PLUGGED PCV ORIFICE IN INTAKE MANIFOLD. MY VEHICLE MATCHES THE CRITERIA INDICATED ON THE BULLETIN BUT MY SPECIFIC VIN IS NOT INCLUDED IN THIS SERVICE BULLETIN. MY VEHICLE WAS INSIDE THE EXTENDED COVERAGE OF 10/120 INDICATED IN THE BULLETIN. DEALERSHIP INDICATED THAT THE DAMAGE TO MY ENGINE WAS CAUSED BY THIS DEFECT BUT THAT THE COVERAGE DID NOT APPLY TO MY SPECIFIC VIN. VEHICLE WAS STARTED AFTER WORK AND WAS LOUDER THAN NORMAL SO I PROCEEDED TO THE CLOSEST DEALERSHIP. THE VEHICLE WAS LUCKILY ON A CITY STREET IN MOTION WHEN CHECK ENGINE LIGHT DISPLAYED. AS I WAS INSIGHT OF THE DEALERSHIP I PULLED INTO THE LOT AND THE OIL PRESSURE AND STOP ENGINE LIGHTS DISPLAYED THE ENGINE STOPPED RUNNING AND POWER WAS LOST TO THE VEHICLE AT THE SERVICE BAY DOOR. CAR WAS BROUGHT INTO SERVICE IMMEDIATELY. DAMAGE TO VEHICLE IN EXCESS OF $2600.

THIS CAR HAS HAD DOCUMENTED EXCESSIVE OIL CONSUMPTION ISSUES SINCE I BOUGHT IT USED IN 2015. CHEVROLET WILL NOT MAKE RIGHT. SO FAR I HAVE HAD TO REPLACE THE TIMING CHAIN AND MAIN SEAL TWICE DUE TO MASSIVE OIL LEAKAGE AND LOSS. MOST RECENTLY ENGINE SEIZED UP WHILE I WAS GOING 70 MPH AND STOPPED IN THE MIDDLE OF THE HIGHWAY. A VERY DANGEROUS SITUATION. EVEN THOUGH OIL HAD BEEN CHANGED 1500 MILES PREVIOUSLY, IT WAS BONE DRY AND MAIN SEAL BLEW OUT FOR THE SECOND TIME. GM SAYS IT "COSTS TOO MUCH" TO REPLACE FAULTY PISTON RINGS WHICH ARE THE SOURCE OF SEVERAL SERVICE BULLETINS AND RECALLS. THIS IS A VERY DANGEROUS CAR AND SOMEONE IS GOING TO GET KILLED DRIVING THESE THINGS!! THIS IS THE 3RD TIME THE ENGINE HAS SEIZED UP ON ME IN TRAFFIC. CAR ONLY HAS 132K MILES, PROBLEMS STARTED AT AROUND 45K MILES.