2013 Chevrolet Equinox

I'M WRITING THIS ON BEHALF JENNIE KRASON THE OWNER OF THE VEHICLE. SHE RECENTLY LOST MOST OF THE OIL IN HER VEHICLE DUE TO WHAT LYNCH CHEVROLET IN MUKWONAGO WI. SAID WAS CAUSED BY THE PVC SYSTEM FREEZE UP IN COLD TEMPERATURES WHICH CAUSED EXCESS PRESSURE IN THE CRANKCASE FORCING THE REAR CRANKSHAFT SEAL TO LEAK. SHE WAS DRIVING HOME FROM WORK WHEN THIS OCCURRED. AFTER LYNCH DIAGNOSED THE ISSUE WE FOUND A SERVICE BULLETIN # 14882 WHICH AS FAR AS WE CAN TELL HAS IDENTICAL SYMPTOMS AS WHAT JENNIE'S EQUINOX HAS. JENNIE CALLED CHEVROLET CUSTOMER SERVICE AT 1-800-222-1020. A COUPLE OF DAYS LATER WE WERE NOTIFIED THAT HER VEHICLE WAS NOT A PART OF THIS BULLETIN EVEN THOUGH AS FAR AS WE CAN TELL THIS IS THE SAME MOTOR AS DESCRIBED IN THE BULLETIN # 14882. FORTUNATELY THIS DID NOT OCCUR ON A HIGHWAY OR A BUSY STREET AS THE VEHICLE SHUT OFF FROM THIS CONDITION. RECENTLY ONLINE WE WERE CONCERNED BY THE NUMBER OF PEOPLE WE SAW SAYING THEY ALSO HAD THIS ISSUE AND WERE NOT FALLING WITHIN THE UNKNOWN GUIDELINES OF THIS BULLETIN.

ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND OIL LIGHT DOES NOT INDICATE LOW OR NO OIL EXIST. LAST OIL CHANGE WAS NOV. 21, 2019 AND ALL OIL IS NEARLY DEPLETED AFTER LESS THAN 2,000 MILES OF DRIVING IN UNDER 3 MONTHS. RECALL ISSUED FOR OTHER CHEVY 2013 EQUINOX VEHICLES. VIN LOOKUP TOOL STATES THIS SPECIFIC CAR IS NOT INCLUDED EVEN THOUGH THE SAME PROBLEM EXIST.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE OIL PRESSURE LOW STOP ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THERE WAS A KNOCKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROGERS CHEVROLET 2720 S MICHIGAN AVE, CHICAGO, IL 60616, WHERE THE CONTACT WAS INFORMED THAT OIL REAR SEAL NEEDED TO BE REPAIRED. THE CONTACT WAS UNAWARE OF ANY OTHER REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

INCIDENT OCCURED ON 2/15/2020 IN UPSTATE NEW YORK AT APPROXIMATELY10AM. TEMPATURE AT THE TIME WAS 2 DEGREES FAHRENHEIT. OUR 2013 CHEVEY EQUINOX WITH 87,000 ON IT (2.4 LITER) WAS TRAVELING (IN MOTION ON INTERSTATE NY17E WHEN THE REAR MAIN SEAL BLEW OUT. VEHICLE BECAME DISABLED ON THE SIDE OF THE HIGHWAY AND WAS TOWED. THE MECHANIC SAID THE PCV HAD FROZEN AND CAUSED THE REAR MAIN SEAL TO BLOW OUT. GENERAL MOTORS ACKNOWLEDGES A FREEZING DEFECT IN THE PCV THROUGH A SERVICE BULLETIN #14822 DATED MARCH 2015. I CONTACTED GM ON 2/18/20 AND INQUIRED ABOUT THE SERVICE BULLETIN AND COVERAGE. GM STATED THEY WILL NOT PROVIDE COVERAGE. GM IS AWARE THAT THE PCV WILL FREEZE AND WILL RESULT IN A COSTLY REPAIR OF APPROXIMATELY $2000.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. CONSUMER RECEIVED A LETTER STATING THAT VEHICLE IS COVERED UNDER A SPECIAL COVERAGE ADJUSTMENT FOR EXCESSIVE OIL CONSUMPTION DUE TO PISTON RING WEAR ISSUES. *DL

I HAVE 2013 CHEVROLET EQUINOX...I RECEIVED A LETTER FROM GM WITH A NEW WARRANTY FOR EXCESSIVE OIL CONSUMPTION. I HAVE BEEN HAVING THIS ISSUE FOR A YEAR NOW. SO UPON RECEIVING THE NEW SPECIAL COVERAGE ADJUSTMENT THAT HAS STIPULATIONS 7 YEARS 6 MONTHS OR 120,000... I RECEIVED LETTER IN JANUARY 2020 TOOK MY VEHICLE TO GM DEALER AND WAS TURNED AWAY BECAUSE OF MILEAGE. I AM NOT UNDERSTANDING WHY GM WOULD PUT STIPULATIONS ON ENGINE PARTS THAT WILL DAMAGE MY ENGINE. NOW MY ISSUE IS THAT THIS ISSUE WAS NOT JUST CREATED GM KNOW THEY ARE RESPONSIBLE FOR THESE VEHICLES PISTON WEARING OUT AT A CERTAIN POINT BUT WILL NOT COVER VEHICLES THAT IS OVER 7 YEARS 6 MONTHS OR 120,000.