2013 Chevrolet Equinox

I BOUGHT MY 2013 EQUINOX IN 2012. IT NOW HAS ABOUT 68,000 MILES. OIL CHANGES ARE ON TIME AND REGULAR. RECENTLY I MADE A 7 HOUR ROUND TRIP. TOWARDS THE END OF THE TRIP THE CAR BEGAN TO IDLE VERY ROUGH AND THE ENGINE SOUNDED LOUDER THAN NORMAL. AT THE END OF THE TRIP THE CHECK ENGINE LIGHT CAME ON. THE NEXT DAY I TOOK IT FOR AN OIL CHANGE. I THOUGHT IT MIGHT BE THE OIL FILTER. AFTER THE OIL CHANGE, IT SEEMED TO DRIVE SMOOTH FOR ONE DAY THEN THE CHECK ENGINE CAME ON AGAIN. THE ALMOST IMMEDIATELY A MESSAGE THAT SAID 'REDUCED ENGINE POWER.' THE NEXT TIME I DROVE IT WAS TO TAKE IT TO THE DEALERSHIP FOR A DIAGNOSIS. ON THE WAY THERE THE CAR STALLED AT A BUSY STOP LIGHT. AFTER A FEW MINUTES I WAS ABLE TO GET IT STARTED AGAIN AND MADE IT THE MAYBE 1000 FEET TO THE DEALER. THE FIRST DIAGNOSIS THEY GAVE ME WAS A TIME CHAIN ISSUE ($1800) THEN THEY CALLED ME A DAY LATER AND SAID PISTONS/PISTON SEALS WERE ALSO AN ISSUE AND NOW IT WOULD BE ($2500). I STARTED TO DO SOME RESEARCH AND I FOUND THE LAWSUITS ABOUT THE PISTON ISSUES AND OIL CONSUMPTION. IT SOUNDS EXACTLY LIKE THE PROBLEM W/MY CAR. I CAN DETAIL REGULAR OIL CHANGES AND NEVER HAD AN OIL LIGHT COME ON BUT I SEE WHERE OTHER PEOPLE DESCRIBE HOW THE SCREEN THAT GIVES THE OIL % IS NOT REALLY MONITORING THE CARS ACTUAL OIL USE. I RELIED HEAVILY ON THIS SCREEN, ALWAYS CHECKING IT TO SEE IF I NEEDED OIL. I WOULD LIKE INFO ON HOW TO ACCESS THE SPECIAL WARRANTY TO PAY FOR THESE REPAIRS.

THREE OIL CHANGES ALL DONE AT CARL BLACK BUICK GMC, LLC, 11225 ALPHARETTA HWY, ROSWELL, GA 30076 WHEN THE VEHICLE STATES THERE IS 40% OIL LIFE LEFT. EACH TIME, OIL HAS BEEN COMPLETELY DEPLETED CREATING A LOUD CLICKING SOUND IN THE ENGINE. NEXT OIL CHANGE SCHEDULE 1-MONTH IN ADVANCE OF SERVICE RECOMMENDATION FROM DEALER OIL STICKER. THIS HAS BEEN A PERSISTENT PROBLEM THROUGHOUT THE LIFE OF THE VEHICLE. DEALERSHIP THUS FAR HAS NOT BEEN HELPFUL CONTACTING GM CORPORATE TO ASSIST. THIS IS THE SAME 2013 CHEVY EQUINOX ALREADY PART OF AN APPROVED AND PROVEN ISSUE WITH GM MOTORS THAT BURN EXCESSIVE OIL EVEN WHEN BEING MAINTAINED BY THEIR CERTIFIED MECHANICS AT THEIR DEALERSHIPS. THIS IS AN 11-MONTH FOLLOW-UP AFTER INITIALLY REPORTING THE SAME ISSUE ON 2/21/20 - NHTSA ID 11310678.

AFTER PERFORMING A DIAGNOSTIC CHECK ON JANUARY 15TH 2021, I WAS INFORMED BY JEFFERSON CHEVROLET THAT MY ENGINE LIGHT WAS ON BECAUSE OF THE TIMING CHAIN AND MISFIRING PISTONS. I HAVE NOT HAD THIS CAR SIX MONTHS. IT HAS A HUNDRED AND ONE THOUSAND MILES ON IT AND I HAVE BEEN EXCESSIVELY ADDING OIL. EVEN THE PRIOR VISIT IN DECEMBER 2020, THE REPRESENTATIVE AT JEFFERSON CHEVROLET IN DETROIT MICHIGAN INFORMED ME THAT MY CAR HAD NO OIL AFTER A RECENT OIL CHANGE AND THAT HE COULD NOT PERFORM ANY INSPECTIONS UNTIL THEY PERFORM ANOTHER OIL CHANGE. I WOULD LIKE INFORMATION ON HOW TO RECEIVE PAYMENT FROM THE MANUFACTURER TO REPAIR MY VEHICLE.

I AM FOLLOWING UP TO AN ONGOING ISSUE REGARDING OUR 2013 CHEVY EQUINOX THAT RECENTLY HAD THE LOWER END REBUILT DUE TO EXCESSIVE OIL CONSUMPTION. FOR SOME BRIEF HISTORY ON THE VEHICLE, IT BEGAN USING A SIGNIFICANT AMOUNT OF OIL AROUND THE 70,000-MILE MARK. PRIOR TO THE LOWER END REBUILD, I WAS ADDING NEARLY 8 QUARTS OF OIL EVERY 3,000 MILES. THE VEHICLE HAS 95,000 ON IT NOW. FAST FORWARD TO LATE THIS PAST WINTER [EARLY 2020], I RECEIVED A LETTER IN THE MAIL STATING THE SCA (15285/16118 COVERAGE) WAS EXTENDED FOR THE 2013 MODEL YEAR 2.4L ECOTEC. UPON RECEIVING THE LETTER, I WAS IN THE PROCESS OF MAKING AN APPOINTMENT FOR THE OIL CONSUMPTION ISSUE, HOWEVER, THIS WAS THE SAME TIME THE STATE OF WISCONSIN SHUT DOWN FOR COVID REASONS. THIS WAS, UNFORTUNATELY, WAS AROUND THE TIME THE EXTENSION WAS GOING TO EXPIRE. ONCE, RESTRICTIONS WERE LIFTED AN OIL CONSUMPTION TEST WAS PERFORMED. THE INITIAL OIL CHANGE OCCURRED IN APRIL 2020. THE VEHICLE WAS FOUND TO CONSUME A SIGNIFICANT AMOUNT OF OIL. HOLIDAY AUTOMOTIVE OF FOND DU LAC, WI PERFORMED THIS TEST. THE ENGINE, WITHOUT A DOUBT, WAS IN NEED OF A LOWER END REBUILD. THIS REBUILD WAS SCHEDULED AND COMPLETED IN DECEMBER OF 2020. VIA COMMUNICATION BETWEEN MYSELF AND HOLIDAY AUTOMOTIVE OF FOND DU LAC, GM HAS AGREED TO COVER HALF OF THE COSTS, BUT IN THE END THIS IS STILL VERY SIGNIFICANT. THE WORK HAS BEEN COMPLETED, BUT I AM NOW BETWEEN A ROCK AND A HARD PLACE WITH THE VEHICLE. THE EXTENSION WINDOW THAT GM PROVIDED WAS NARROW TO SAY THE LEAST.

I BOUGHT MY 2013 CHEVY EQUINOX IN JULY OF 2019, ABOUT A MONTH AFTER BUYING IT MY HUSBAND CHECKED THE OIL AND THE OIL WASNT EVEN ON THE DIPSTICK. AFTER THAT WE KEPT AN EYE ON IT AND EVERY WEEK WE HAVE TO PUT AT LEAST A QUART OF OIL IN THE VEHICLE. WE HAVE BROUGHT IT TO OUR SHOP AND HAVE DETERMINED THAT THERE IS EXCESSIVE OIL CONSUMPTION AT THE 100,000 MILE MARK.

MY FAMILY AND I WERE DRIVING ON THE HIGHWAY AND MY ENGINE STOPPED WITHOUT ANY WARNING LIGHTS OR NOTIFICATIONS. WE WERE ABLE TO SAFELY COAST FROM THE LEFT LANE TO THE SHOULDER. WE HAD THE CAR TOWED TO A NEARBY DEALERSHIP. WHEN THEY INSPECTED MY CAR THEY SAID THERE WAS NO OIL IN IN THE ENGINE AND THAT THE CRANK WAS LOCKED UP. I WAS TOLD I WOULD NEED TO REPLACE THE ENGINE. MY CAR HAS ABOUT 134,000 MILES ON IT AND WAS BRAND NEW WHEN I BOUGHT IT.