2013 Chevrolet Equinox

WE PURCHASED A PREOWNED 2013 CHEVY EQUINOX FROM CHEVROLET DEALER IN 2017 AND HAVE NOTICED HIGH OIL CONSUMPTION. HAVE TAKEN IT TO REGULAR OIL CHANGES AND ON SOME OCCASIONS WERE TOLD WE HAD AN OIL LEAK, BUT WE NEVER NOTICED LEAKS. NOW WE REQUESTED A DIAGNOSIS FROM DEALER BECAUSE THE OIL CONSUMPTION HAS GOTTEN REAL BAD. WE WERE TOLD THAT WE MAY HAVE SMALL LEAKS AND ALSO AN ISSUE WITH THE PISTONS THAT ARE ALLOWING ENGINE TO CONSUME OIL AT A HIGH RATE. THEY QUOTED A COST OF FIX OF $5055! SEEMS TO ME FROM LAWSUITS THAT CHEVROLET KNEW THEY WERE SELLING ME A LEMON AND FEEL THIS ISSUE SHOULD BE FIXED BY THEM AT NO COST TO ME. THE HIGH RATE OF CONSUMPTION OF OIL IS WHILE DRIVING THE VEHICLE.

VEHICLE IS USING ALMOST A QUART OF OIL EVERY 6-700 MILES. TOOK IT IN FOR RECALL N192268180 AND ASKED DEALER ABOUT OIL CONSUMPTION. DEALER STATED THAT IT IS PART OF N192291100 FOR PISTONS AND RINGS AND WOULD BE $4900 TO REPAIR. I OPENED A CASE WITH GM AS THE N192291100 WAS RELEASED IN JAN 2020 AND ENDED JULY 28TH 2020 FOR MY MODEL. THIS DURING A GLOBAL PANDEMIC. GM HAS OFFERED $482 AND CHANGE TOWARDS THE REPAIR. THE CAR IS NOT LEAKING OIL SO IT HAS TO BE GOING OUT THE TAILPIPE WHICH WILL CAUSE EXCESS EMISSIONS AS WELL AS DAMAGE PARTS LIKE THE O2 SENSOR AND CATALYTIC CONVERTOR.

IT IS WIDELY KNOWN THAT THIS MODEL AND YEAR CAR, 2013 CHEVY EQUINOX. HAS A MASS OIL CONSUMPTION ISSUE DUE TO FAULTY PISTONS, ALONG W MANY OTHER YEARS AND MAKES BY GM. I HAVE TO CHECK OIL EVERY 500 MILES; AND CHANGE IT EVERY 2000 MILES. DUE TO THE EXCESSIVE HEAT CREATED FROM THIS FAULTY ENGINE I'VE HAD TO REPLACE SOLENOIDS MANY TIMES, THE EXHAUST MANIFOLD HAS CRACKED TWICE, BUT MOST PEOPLE THAT HAVE THESE CARS END UP WITH A BLOWN TIMING CHAIN AND BROKEN ENGINE. I'M SIMPLY WAITING FOR MY ENGINE TO CEASE WORKING WHILE ADDING OIL VIGOROUSLY. THERE IS A CLASS ACTION LAWSUIT THAT ONLY REIMBURSES PEOPLE WITH CRITICAL CRITERIA AND VERY FEW ARE ACCEPTED. THE ISSUES ARE CLEARLY VISIBLE AND NOTHING IS BEING DONE FOR MILLIONS OF PEOPLE THAT SPENT THEIR HARD EARNED MONEY ON A BROKEN VEHICLE. I BOUGHT MY CAR BEFORE ANY INFORMATION OF THIS ISSUE WAS REPORTED. NOW SLOWLY SOME ATTENTION IS BEING BROUGHT TO THIS PROBLEM BUT MAINLY FROM THE OWNERS OF THESE VEHICLES.

THE VEHICLE HAS A MASSIVE OIL LEAK FROM THE REAR MAIN SEAL CAUSED BY A PLUGGED PCV SYSTEM. SERVICE BULLETIN 14882 EXPLAINS THE REASON FOR THE PROBLEM AND THE VEHICLE WAS DIAGNOSED BY THE DEALERSHIP AS HAVING THIS PROBLEM. GM IS STATING THAT THE VIN DOES NOT APPLY TO THIS SERVICE BULLETIN. EVEN THOUGH IT HAS THE SAME PROBLEM, SAME ENGINE, SAME YEAR MAKE AND MODEL AS STATED IN THE SERVICE BULLETIN.

WHILE DRIVING THE EQUINOX ON A VERY COLD DAY (9 DEGREES), I BEGAN TO LOSE POWER AS I APPROACHED MY PLACE OF WORK. THANKFULLY, MY VEHICLE MADE IT TO THE SMALL ROAD OFF OF THE STATE ROUTE I WAS TRAVELING, WHICH IS 55MPH. UPON TURNING OFF OF THE ROAD, MY ENGINE COMPLETELY SHUT OFF AND I LOST ALL ACCELERATION AND POWER FROM THE ENGINE. I GOT OUT OF THE VEHICLE TO FIND OIL ALL OVER THE BOTTOM OF FRAME OF MY VEHICLE. UPON GETTING TO MY OFFICE, I LOOKED UP WHAT COULD HAVE CAUSED THE ISSUE. GM HAS PUBLISHED SERVICE BULLETIN 14882 THAT CLAIMS CERTAIN MODELS OF VEHICLES, INCLUDING THE 2013 EQUINOX, CAN EXPERIENCE A PLUGGED PCV ORIFICE ON VERY COLD DAYS, WHICH COULD RESULT IN THE BLOWOUT OF THE REAR MAIN OIL SEAL OF THE ENGINE. I HAD HOPED THIS WAS NOT MY ISSUE, BUT IT SEEMED TO FIT THE BILL. I HAD THE VEHICLE TOWED TO A LOCAL GM SERVICE CENTER AND TO BE DIAGNOSED. THE SERVICE MANAGER CALLED ME TWO DAYS LATER TO INFORM ME THAT MY REAR MAIN OIL SEAL (CRANKSHAFT SEAL) HAD BLOWN AND THAT I HAD LOST OIL WHILE DRIVING. ALTHOUGH THE DESCRIPTION FROM THE BULLETIN MATCHED MY SITUATION PERFECTLY, GM CLAIMED THAT MY VIN DID NOT LINE UP. AS YOU CAN UNDERSTAND, THIS COULD HAVE BEEN A MUCH MORE SERIOUS SITUATION IF IT HAD HAPPENED MINUTES EARLIER WHILE I WAS TRAVELING ON A 75MPH INTERSTATE, OR IF MY WIFE AND ONE YEAR OLD WERE IN THE VEHICLE. GM HAS DOCUMENTED THAT THEY KNOW ABOUT THIS ISSUE, BUT IN AN EFFORT TO REDUCE THEIR EXPOSURE, THEY ARE LIMITING IT TO A VERY SMALL NUMBER OF VIN NUMBERS. TWO OTHER CUSTOMERS WITH THE SAME MODEL CAR WERE ALSO AT THE SERVICE CENTER THAT VERY DAY. AS A HEALTH AND SAFETY MANAGER IN MANUFACTURING MYSELF, I AM SURPRISED THAT GM HAS NOT STEPPED UP AND CORRECTED THIS ISSUE WHEN IT IS PRESENTING A POTENTIAL SERIOUS HAZARD TO THE GENERAL PUBLIC.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A POOL OF ENGINE OIL IN THE ENGINE COMPARTMENT LEADING TO THE VEHICLE LOSING POWER WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE MASS AIRFLOW SENSOR TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. The contact stated that the vehicle is still inoperable from last year.