2013 Chevrolet Equinox

ON 9/25/21, MY ENGINE LIGHT CAME ON. I WENT TO THE DEALERSHIP. THE TEMPERTURE LIGHT AND THE CHECK OIL LIGHT NEVER CAME ON. WHEN THE SERVICE MAN CHECKED THE OIL HE SAID THERE WAS ALMOST NO OIL LEFT IN THE ENGINE. MY DASHBOARD SAID THAT I HAD 18% OIL.THE ENGINE WAS ALSO MAKING A LOUD NOISE AND STOPPING WAS DIFFICULT. THE DEALERSHIP DID AN OIL CHANGE AND TALKED TO ME ABOUT HAVING THE PISTONS CHANGED, CLOSE TO $3,000. I HAD HEARD THE ENGINE NOISE ONCE BEFORE, i BOUGHT THE CAR TO THE DEALERSHIP AND THE SERVICE PERSON REFUSED TO DO AN OIL CHANGE AND HE DID NOT CHECK MY OIL. THE OIL PERCENTAGE AT THAT TIME WAS BETWEEN 33 AND 38%. THE SERVICE PERSON KEPT RANTING THAT THE COMPANY WAS NOT GOING TO PAY FOR THE OIL CHANGE IT WAS TOO EARLY. I HAVE A BUYER PROTECTION PLAN THAT PAYS FOR MY OIL CHANGES. THE DEALERSHIP WANTS TO KNOW HOW BAD THE OIL CONSUMPTION PROBLEM IS SO THEY ARE HAVING ME COME TO THE DEALERSHIP SO THEY CAN CHECK MY OIL IN BETWEEN THIS OIL CHANGE. A FEW DAYS AFTER THE OIL PROBLEM, I RECEIVED IN THE MAIL FROM GM ALERTING ME FOR THE FIRST TIME ABOUT THE OIL CONSUMPTION VRS. DASH BOARD OIL CONSUMPTION USAGE AS INDICATED BY THE CARS COMPUTER. ACCORDING TO ONE OF THE SERVICE PERSONS, GENERAL MOTORS HAS KNOWN ABOUT THE OIL CONSUMPTION PROBLEM BUT THEY HAVE NOT ALERTED THEIR CUSTOMERS. MY WARRANTY HAS EXPIRED, BOTH MY HUSBAND AND I RELY ON SOCIAL SECURITY AS OUR SOURCE OF INCOME. THIS COULD HAVE BEEN AND ENGINE FIRE, LOSS OF LIFE COULD HAVE HAPPENED. GENERAL MOTORS SHOULD HAVE ISSUED A RECALL AND ALERTED THEIR CUSTOMERS OF THIS SERIOUS PROBLEM, INSTEAD OF CHOOSING TO IGNORE IT. THEY SHOULD REALIZE THAT A DEAD CUSTOMER CAN NOT DRIVE A CAR. IF THE ENGINE HAD BLOWN UP BECAUSE OF THE INACCURATE OIL READING, ALERTING THE CUSTOMER SOONER MAY HAVE PREVENTED THE PROBLEM. PRO ACTIVE WORKS BETTER THAN HIDING YOUR HEAD IN THE SAND. I AM TELLING YOU ABOUT THIS PROBLEM SO THAT OTHERS NEVER EXPERIENCE WHAT I DID. THIS MAY BE THE LAST GM CAR I EVER BUY.

Excessive Oil Usage causing a danger if ideal conditions arrive especially on the highway. This is a concern as it could potentially stop my vehicle from running. Note, the majority of my daily commute , to and from work is on the highway. Yes, multiple Firestone techs and also other owners of the same model. Inspected by techs that perform regular maintenance on it. They appeared shortly after the vehicle turned over 100,000 miles. Engine light reveals that there is a problem. The oil that is used should be sufficient until the next scheduled oil change but does not. Note: I reached out to GM with no response. I texted them because a phone call was not being answered. I am requesting that GM takes responsibility for their faulty product. Thank you.

Turned my car on in the morning before work and it started then shut off. A message saying “ engine power reduced” showed up. I had it towed to a mechanic and was told my engine was done. I had gotten an oil change a month and a half prior and no engine light or anything ever came on. I am now going to have to figure out how to pay for a new engine which costs about 4500 with no source of income as I’m a single mom in nursing school. This car needs to be recalled. I was unaware of the previous special coverage and was told there was nothing they could do about it since it had expired last may.

The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle would stall while idle, with the check engine warning light illuminated. The contact also stated that the engine was consuming an excessive amount of oil and required more frequent oil changes. Over time, the contact began to hear an abnormal knocking sound coming from the vehicle. The contact initially took the vehicle to an independent mechanic and the mechanic discovered that the O2 sensor was defective. After the vehicle was driven home, the contact had the vehicle towed to the dealer where they diagnosed the vehicle with a defective O2 sensor and catalytic converter. The manufacturer was notified of the failure and informed her that the vehicle was not under recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 91,000.

The contact owns a 2013 Chevrolet Equinox. The contact stated that while pulling into the driveway, the vehicle was shuddering. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the timing chain had fractured and caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,539.

The vehicle stopped while driving in a congested area and again at the traffic light | the dealership confirmed it was a blown engine | apparently, it is a WELL KNOWN issue with so many complaints regarding the vehicle's engine will consume an excessive amount of oil, the smell of gas, smoke, etc from other Equinox owners | This vehicle is unsafe to drive | the NHTSA and GM Motors are aware of the unsafeness and how the vehicle will just shut off immediately | I guess so many people will have to die in an accident before a recall will be placed on this vehicle.

The contact owns a 2013 Chevrolet Equinox. The contact stated while attempting to start the vehicle, the engine was not generating enough power. The contact stated that a message stating No Power along with the Check Engine warning light and other unknown warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with the timing chain had fractured and that the engine needed to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.

My car received a recall and special coverage notice some months ago and the recall part for the oxygen sensor was fixed but the special coverage they are not wanting to fix the dealership or Gm motors. My Cadillac converter made my pistons go bad because of the oil consumption and there was an open special coverage that I was not notified of last year in 2020 that closed and that would cover the piston ring where so they’re saying they will not cover it anymore even though it was caused by the Cadillac converter that is in the special coverage that is still open for 2022. The dealership at the Chevrolet here in my hometown tells me they are not going to fix it because the coverage is expired on both ends and they’re tired of dealing with me and to go pick up my car. They have also even recommended me to just fill it up with oil every 2500 miles when in reality it’s not even driving those 2500 miles When it eats up the oil. I am risking my car engine blowing out due to this. I am only 19 years old I got this car start my first job and I need it for my job I am risking losing my employment due to this also. They even recommended me that I could drive to my job that’s two hours at a distance back-and-forth so that would be four hours a day and that nothing would happen the next day my engine light turned on showing that the oil fill line was very low. Then they are saying that my paperwork is expired but it is not plus on the paperwork for the special coverage it say that if it is aspired to still fix the deal with the oil consumption. They are taking advantage of me because I am a young woman who is only 19 and they think that I do not know anything about it I feel unsafe driving my car and I want them to fix what needs to be fixed. They are telling me they will not fix it anymore even though the special coverage is still current and they are tired of dealing with me.They told me to go pick up my car because they will not fix it. I am tired of not being heard.

The contact owns a 2018 Livin' Lite Camplite. The contact stated that the welding that attached the tongue of the trailer to the frame had fractured. The contact had taken the vehicle to a welding shop however, the vehicle was not repaired. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the issue and opened a case regarding the failure. The approximate failure mileage was unknown. Please correct as follows: The contact owns a 2018 Livin' Lite Camplite. The contact stated that the welding that attached the tongue (drawbar) of the trailer to the frame had fractured causing the trailer to physically separate from the vehicle (except for ancillary connections). This failure is addressed for longer aluminum campers by this manufacturer in: September 19 2018 NHTSA Campaign Number: 18V643000 Drawbar may Crack and Trailer may Separate. The contact had taken the vehicle to the dealer, Humphrey RV, who had no warranty and couldn't repair due to inability to weld aluminum. The contact filed a claim under State Farm for physical damage which was denied as the adjusters determined the damage to be manufacturer's defect. The manufacturer was made aware of the issue and opened a case regarding the failure. The manufacturer offered the contact $500 to release any and all claims against them. The contact refused to sign the release. The approximate failure mileage was under 10,000 miles. The contact had taken the vehicle to a welding shop and paid for a repair out of pocket at the cost of $4175.00 + $180 towing.