NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
23 reportsClear category filter300,107 miles · May 7, 2026
Electrical System
Odometer Fraud - The contact purchased a 2009 Chevrolet Equinox. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 186,425 as stated on the contract. The contact stated that the speedometer was possibly tampered with because the odometer r…
Read full complaint
Odometer Fraud - The contact purchased a 2009 Chevrolet Equinox. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 186,425 as stated on the contract. The contact stated that the speedometer was possibly tampered with because the odometer reading was not displayed. The vehicle was taken to an independent mechanic where a diagnostic c reading was provided and the speedometer reading was repaired and the mileage was 300,107.
NHTSA ODI #11736341
115,000 miles · Jul 16, 2019
Electrical SystemExterior LightingVisibility
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING, AN ODOR OF ANTIFREEZE WAS COMING THROUGH THE VENTS INSIDE THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE HEATER CORE WAS LEAKING ANTIFREEZE ONTO THE GROUND, THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL DOWN, THE DRIVER'S SIDE TURN SIGNAL FAILED TO LOCK IN PL…
Read full complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING, AN ODOR OF ANTIFREEZE WAS COMING THROUGH THE VENTS INSIDE THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE HEATER CORE WAS LEAKING ANTIFREEZE ONTO THE GROUND, THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL DOWN, THE DRIVER'S SIDE TURN SIGNAL FAILED TO LOCK IN PLACE WHILE IN USE, AND THE REAR BRAKE LIGHT BULB FAILED FOUR TIMES WITHIN THE YEAR AND WAS REPLACED BY THE CONTACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #11232404
150,000 miles · Apr 23, 2018
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE CONTACT CALLED THE DEALER (DICK SHIRLEY CHEVROLET AT (336) 792-1922, LOCATED AT 2616 ALAMANCE RD, BURLINGTON, NC 27215) AND WAS ADVISED TO PLACE WD-40 ON THE IGNITION SWITCH TO REMOVE THE KEY. THE CONTACT DID AS …
Read full complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE CONTACT CALLED THE DEALER (DICK SHIRLEY CHEVROLET AT (336) 792-1922, LOCATED AT 2616 ALAMANCE RD, BURLINGTON, NC 27215) AND WAS ADVISED TO PLACE WD-40 ON THE IGNITION SWITCH TO REMOVE THE KEY. THE CONTACT DID AS ADVISED AND WAS ABLE TO REMOVE THE KEY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #11089620
Mileage unknown · Jan 3, 2018
Electrical System
I HAVE HEAT PROBLEMS, I HAVE PUT $1,200 INTO THE REPAIRS AND TO NO AVAIL THERE STILL IS A PROBLEM
NHTSA ODI #11058349
162,900 miles · Feb 2, 2017
Electrical SystemElectronic Stability Control (esc)Power Train
WHEN I HIT 20-30 MPH THE SUV HAS A HESITATION AND THEN I HAVE THE CHECK ENGINE LIGHT ON AND THEN SERVICE STABILITREK AND THER IS ANOTHER I FORGET WHAT IT SAYS AND WHEN I TURN SOMETIMES THE WHOLE DASH LIGHTS UP
NHTSA ODI #10949161
Mileage unknown · Jan 11, 2017
Air BagsElectrical System
WHEN I HAVE A PASSENGER (ADULT OR CHILD) SIT ON THE FRONT (PASSENGER SEAT) THE AIR BAG LIGHT SOMETIMES ILLUMINATES THAT THE AIRBAG IS "ON" AND SOMETIMES IT'S "OFF" WHILE THE PASSENGER IS SITTING. I'VE ALSO NOTICED THAT IF MY PASSENGER IS SITTING STILL, THE LIGHT WILL STAY "ON" BUT AS SOON AS THE PASSENGER MOVES, THE LIGHT WILL C…
Read full complaint
WHEN I HAVE A PASSENGER (ADULT OR CHILD) SIT ON THE FRONT (PASSENGER SEAT) THE AIR BAG LIGHT SOMETIMES ILLUMINATES THAT THE AIRBAG IS "ON" AND SOMETIMES IT'S "OFF" WHILE THE PASSENGER IS SITTING. I'VE ALSO NOTICED THAT IF MY PASSENGER IS SITTING STILL, THE LIGHT WILL STAY "ON" BUT AS SOON AS THE PASSENGER MOVES, THE LIGHT WILL CHANGE TO "OFF". AT FIRST IT SEEMED LIKE A "TEMPERAMENTAL" ISSUE BECAUSE SOMETIMES IT JUST STAYED ON THE "ON" POSITION WHILE THE PASSENGER SAT. I TOOK MY CAR TO THE GM DEALER WHEN THE ISSUE BECAME MORE OFTEN AND THEY DIAGNOSED AN ISSUE RECOMMENDED TO HAVE THE PASSENGER PRESENCE MODULE REPLACED. ON RESEARCHING, I FOUND THAT THERE ARE RECALLS FOR THIS PARTICULAR ISSUE BUT ON EARLIER CHEVY MODEL CARS.
NHTSA ODI #10944339
90,000 miles · Nov 17, 2016
Electrical System
IN 2015, I TOOK MY CAR TO MONUMENT CHEVROLET AND TOLD THE DEALERSHIP THAT MY CAR IS NOT UNLOCKING THE DOORS WHEN I AM USING THE REMOTE. I HAD TO USE MY KEY TO UNLOCK MY DRIVER SIDE DOOR MANUALLY AND THE REACH OVER TO UNLOCK THE OTHER DOORS. BEFORE THE DEALERSHIP EVEN RAN A DIAGNOSIS TEST, THEY TOLD ME THAT IT WAS MY LOCK MECHANI…
Read full complaint
IN 2015, I TOOK MY CAR TO MONUMENT CHEVROLET AND TOLD THE DEALERSHIP THAT MY CAR IS NOT UNLOCKING THE DOORS WHEN I AM USING THE REMOTE. I HAD TO USE MY KEY TO UNLOCK MY DRIVER SIDE DOOR MANUALLY AND THE REACH OVER TO UNLOCK THE OTHER DOORS. BEFORE THE DEALERSHIP EVEN RAN A DIAGNOSIS TEST, THEY TOLD ME THAT IT WAS MY LOCK MECHANISM AND IT WAS GOING TO COST ME $300.00 PER DOOR TO FIND THE PROBLEM. I DECLINE AND TOLD THEM I WILL DO IT THE OLD FASHION WAY BY USING THE KEY. IT LOOKS AND SEEMS LIKE THE DEALERSHIP KNEW THERE WAS A EXISTING PROBLEM WITH THIS MODEL VEHICLE AS QUICKLY AS THEY QUOTED ME A PRICE WITHOUT EVEN LOOKING AT THE PROBLEM AND THAT THERE IS A MAJOR ELECTRICAL ISSUE WITH THIS VEHICLE. THERE SHOULD BE A RECALL FOR THE MALFUNCTION. NOW ITS OVER A YEAR AND I STILL HAVE TO UNLOCK MY CAR THE OLD FASHION WAY EVEN AFTER I CHANGED THE BATTERY IN THE REMOTE.
NHTSA ODI #10926679
93,351 miles · Feb 11, 2016
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING 50 MPH AND ATTEMPTING TO ROLL THE WINDOW DOWN, THE SWITCH WOULD NOT WORK. THE CONTACT MADE SEVERAL UNSUCCESSFUL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECU…
Read full complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING 50 MPH AND ATTEMPTING TO ROLL THE WINDOW DOWN, THE SWITCH WOULD NOT WORK. THE CONTACT MADE SEVERAL UNSUCCESSFUL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS CHECKED AGAIN AND THE CONTACT WAS INFORMED THAT IF THERE WERE ANY ISSUES WITH THE WIRING, THE CONTACT WOULD BE LIABLE FOR THE REPAIRS. WHEN THE DRIVERS SIDE DOOR WAS OPENED, THE CONTACT NOTICED THAT THE WIRING HARNESS FRACTURED AND THE WIRES WERE BRITTLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,351.
NHTSA ODI #10825719
90,000 miles · Oct 28, 2015
Electrical System
HAVING PROBLEMS WITH MY DRIVER SIDE DOOR ELECTRIC WINDOW AND DOOR LOCKS NOT FUNCTIONING PROPERLY OR NOT AT ALL. I HAVE SOMEKNOWLEDGE OF ELECTRICAL SYSTEMS SO I STARTED TROUBLESHOOTING THE PROBLEM. AFTER 5 MINUTES I FOUND THE SOURCE OF THE PROBLEM TO BE COMPLETELY BROKEN WIRES THAT ARE PART OF THE WIRING HARNESS RIGHT BEFORE IT …
Read full complaint
HAVING PROBLEMS WITH MY DRIVER SIDE DOOR ELECTRIC WINDOW AND DOOR LOCKS NOT FUNCTIONING PROPERLY OR NOT AT ALL. I HAVE SOMEKNOWLEDGE OF ELECTRICAL SYSTEMS SO I STARTED TROUBLESHOOTING THE PROBLEM. AFTER 5 MINUTES I FOUND THE SOURCE OF THE PROBLEM TO BE COMPLETELY BROKEN WIRES THAT ARE PART OF THE WIRING HARNESS RIGHT BEFORE IT GOES THROUGH THE DRIVER SIDE DOOR AND PROTECTED BY A RUBBER BOOT/SLEEVE . ALMOST ALL WIRES THAT ARE PART OF THE WIRING HARNESS AT THIS LOCATION WERE EITHER BROKEN AS I MENTIONED OR THE INSULATION WAS SO BRIDLE AND CRACKED THAT THE COPPER WIRE STRANDS WERE EXPOSED. THIS IS IN A TIGHT SPOT AND WOULD BE HARD TO SPLICE. I TOOK A PICTURE TO SUPPORT WHAT I AM WRITING AND I'VE ATTACHED IT. I BELIEVE THIS IS AN ELECTRICAL FIRE HAZARD IF THE EXPOSED WIRES EVER COME IN CONTACT WITH CHASSIS GROUND.
NHTSA ODI #10786711
Mileage unknown · Aug 28, 2015
Electrical SystemEngineCrashInjury
I WAS RECENTLY IN A VEHICLE ACCIDENT. MY VEHICLE SHUT OFF AS I WAS DRIVING AND IN ROUTE OF A TRAFFIC LIGHT. AS A RESULT OF MY VEHICLE SHUTTING OFF, I HAD NO BRAKES AND WAS THEREFORE UNABLE TO PREVENT MY VEHICLE FROM PROCEEDING THROUGH A RED LIGHT. I THEN HIT A TOW TRUCK AND WAS T BONED. MY VEHICLE WAS TOTALED AS A RESULT AND MYS…
Read full complaint
I WAS RECENTLY IN A VEHICLE ACCIDENT. MY VEHICLE SHUT OFF AS I WAS DRIVING AND IN ROUTE OF A TRAFFIC LIGHT. AS A RESULT OF MY VEHICLE SHUTTING OFF, I HAD NO BRAKES AND WAS THEREFORE UNABLE TO PREVENT MY VEHICLE FROM PROCEEDING THROUGH A RED LIGHT. I THEN HIT A TOW TRUCK AND WAS T BONED. MY VEHICLE WAS TOTALED AS A RESULT AND MYSELF AND MY 2 CHILDREN WERE TRANSPORTED TO OUR LOCAL EMERGENCY ROOM DUE TO INJURIES. PREVIOUS MONTHS I'VE HAD A ISSUE WITH THE VEHICLE SHUTTING OFF WHILE DRIVING. ALL THE GAUGES WENT DOWN AND THE VEHICLES' ENGINE WAS APPEARED TO BE SHUT OFF. I ALSO HAVE HAD THE VEHICLES ENGINE REMAIN RUNNING AFTER TURNING THE VEHICLE OFF AND REMOVING THE KEYS FROM MY IGNITION. I WOULD TRY TURNING IT ON AND OFF SEVERAL TIMES TO GET THE ENGINE TO EVENTUALLY SHUT OFF AND WOULD HAVE SEVERAL FAILED ATTEMPTS.
NHTSA ODI #10760083