2007 Chevrolet Equinox

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,600.

MY 19 YEAR OLD DAUGHTER WAS DRIVING HOME FROM WORK AT APPROXIMATELY 11 PM ON SUNDAY, OCTOBER 5, 2014 ON A STRAIGHT STREET GOING APPROXIMATELY 40 MPH IN OUR 2007 CHEVROLET EQUINOX WHEN BOTH THE DRIVER & PASSENGER SIDE AIR BAGS DEPLOYED FOR NO APPARENT REASON. IT SCARED HER HALF TO DEATH, AND LUCKILY SHE DID NOT GET IN TO AN ACCIDENT. I CALLED OUR LOCAL CHEVROLET DEALERSHIP TO REPORT THE ISSUE & REQUEST SERVICE. I WAS TOLD THAT THERE WERE NO RECALLS & THAT I SHOULD FILE WITH MY INSURANCE COMPANY. I CONTACTED MY INSURANCE COMPANY & WAS TOLD NO COLLISION, NO CLAIM. I THEN WENT BACK TO THE SERVICE MANAGER & HE PROCEEDED TO TELL ME THAT THE CAR PROBABLY THOUGHT IT WAS GOING TO TIP OVER--REALLY? LONG STORY SHORT, I HAVE CALLED GM PRODUCT DEPARTMENT & FILED A CLAIM WITH THEM, AND THE DEALERSHIP HAS HAD MY CAR FOR OVER A WEEK, AND THEY HAVE NOT HEARD FROM GM. I WAS TOLD BY THE PRODUCT SPECIALIST THAT AN INSPECTOR WAS GOING TO CHECK THE CAR & LET ME KNOW WHAT THE COMPUTER SAYS OF WHY THE AIR BAGS DEPLOYED. I HAVE NEVER HEARD OF SUCH A THING, AND THEY ARE SAYING IT HAPPENS ALL THE TIME ESPECIALLY IN SUV'S. I HAVE OWNED AN SUV SINCE 2005 & HAVE NEVER EXPERIENCED AN ISSUE WITH THE AIR BAGS DEPLOYING WITHOUT A COLLISION. I WOULD LIKE TO KNOW IF THIS HAS HAPPENED TO ANY ONE ELSE & HOW I CAN HANDLE THIS MALFUNCTION OF THE AIR BAGS. I FEEL THAT THIS IS AN ISSUE WITH FAULTY AIR BAGS, NOT MY FINANCIAL ISSUE. AND IS THIS CAR STILL SAFE FOR US TO DRIVE? PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT AIR BAG SENSOR INDICATOR DEACTIVATED WHEN AN ADULT PASSENGER WAS SEATED IN THE FRONT SEAT, WHICH INDICATED THAT THE AIR BAG SYSTEM WAS TURNED OFF. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

I HAVE BEEN WATCHING THE RECALL LISTING FOR CAMPAIGN NUMBER 07V344000 BECAUSE THIS IS EXACTLY WHAT IS WRONG WITH MY VEHICLE BUT MY VIN ALWAYS COMES UP WITH NO OPEN RECALLS. THE SEAT SENSOR FOR THE PASSENGER AIRBAG HAS BEEN DETERMINED TO BE BAD BUT IT DOESN'T APPLY TO MY VEHICLE. IF THE PART IS BAD AND IS BEING RECALLED FOR OTHER CARS WHY IS MY CAR EXCLUDED? THE CHEVROLET DEALER QUOTED ME A COST IN EXCESS OF $900 FOR A PART I KNOW HAS AN ACTIVE RECALL ON IT. *TR

I PURCHASED A USED EQUINOX AND IT NOW HAS THE SERVICE AIR BAG INDICATION ON THE DASH & EVEN WHEN OCCUPIED BY A LARGE ADULT THE PASSENGER SIDE AIRBAG WILL NOT TURN ON. IT STATES OFF CONTINUOUSLY. I DID CALL CHEVROLET AS SOME HAVE BEEN RECALLED FOR THE IDENTICAL PROBLEM, HOWEVER, WAS TOLD THAT MY VIN NUMBER DID NOT MATCH THE RECALL ONLY 437 CARS MATCHED THAT RECALL AND THAT I WAS RESPONSIBLE FOR THE REPAIRS MYSELF. *TR