I feel compelled to report this issue after 3rd incident and also after raising with the dealer service. I think this is a very very serious issue which should be investigated and dealt with promptly before it results in serious death or debilitating injuries. Let me describe the latest incident that happened yesterday with me…
Read full complaint
I feel compelled to report this issue after 3rd incident and also after raising with the dealer service. I think this is a very very serious issue which should be investigated and dealt with promptly before it results in serious death or debilitating injuries. Let me describe the latest incident that happened yesterday with me in [XXX] between on XXX between 10:30 - 10:45 am PT. I was in a parking lot looking for a parking spot possibly driving at about 10-20 mph. A vehicle approached from the opposite side and it suddenly it slammed emergency braking. I and my family were shaken and felt a crushing jerk. This has also happened at least twice before - one time when I was pulling out of my driveway and another time on highway 1 in [XXX] near [XXX]. The highway incident could be very dangerous but possibly the slow traffic saved us. Driver behind me who is a friend called me immediately asking why I braked unsafely which I told him I did not. I have also 2 prior issues before the latest to the dealer who listened to me and documented it but I was told they don’t know anyone reporting this issue. Internet forum talks about this issue but OEM is possibly ignoring it. The dealer says they updated some camera software but that’s about it. This 3rd incidence has shaken me and I thought of reporting to you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Illustration