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2017 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 87 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports6 fire reports5 injury reports

What owners actually said

201 reports
Mileage unknown · Sep 28, 2023
Engine

The piston in my front cylinder cracked while traveling causing safety issues including, inconsistent speeds, poor acceleration, engine cutting off while driving. While no accident/injury occurred while driving in this instance, it would have been easy for something to happen. The garage I took it took recommended against drivin…

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The piston in my front cylinder cracked while traveling causing safety issues including, inconsistent speeds, poor acceleration, engine cutting off while driving. While no accident/injury occurred while driving in this instance, it would have been easy for something to happen. The garage I took it took recommended against driving it as it could shut down at any time on the road.

NHTSA ODI #11547188

Mileage unknown · Sep 23, 2023
Unknown Or OtherVehicle Speed Control

Car spontaneously stops accelerating. Sometimes a restart is needed. It jerks as you're trying to gain acceleration. Sometimes it stalls after non acceleration. Safety is compromised due to traffic behind me going speed limit or worse. First appeared 2 months ago. Mechanic could not detect anything on diagnostics. Then we took i…

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Car spontaneously stops accelerating. Sometimes a restart is needed. It jerks as you're trying to gain acceleration. Sometimes it stalls after non acceleration. Safety is compromised due to traffic behind me going speed limit or worse. First appeared 2 months ago. Mechanic could not detect anything on diagnostics. Then we took it to the Chevy dealer where purchased and after 5 days could not diagnose. They took it out 3x but could not duplicate symptoms. No lights flash, no warnings. I'm at a loss, I'm a senior citizen who needs her vehicle. I no longer feel safe driving it. Please advise.

NHTSA ODI #11546194

Mileage unknown · Sep 20, 2023
Seats

The seat will not move forward. Being that it is an electric motor, it has become increasingly difficult to reach the pedals, especially the brakes.

NHTSA ODI #11545733

Mileage unknown · Sep 11, 2023
Engine

The Service Stabilitrak light came on at the same time as the check engine light. When this happened the first time I had it checked, it gave the Code P1101. I payed to having the Massive air flow sensor fix, than a few days after having massive air flow sensor replaced.The Service Stabilitrak and engine light came back on. The …

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The Service Stabilitrak light came on at the same time as the check engine light. When this happened the first time I had it checked, it gave the Code P1101. I payed to having the Massive air flow sensor fix, than a few days after having massive air flow sensor replaced.The Service Stabilitrak and engine light came back on. The engine started to misfire I took it back to the car dealer shop and I was told that it was a Cylinder in the engine. The dealers shop at first couldn't tell me why it was doing this. After the car dealer ship opened up the engine they said that engine needed to be replacement.

NHTSA ODI #11543957

138,000 miles · Sep 8, 2023
Electronic Stability Control (esc)Engine And Engine CoolingService Brakes, Air

The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle hesitated and was slow to accelerate. The stabili-trak control warning light was illuminated. The contact stated that the vehicle was slow to respond while driving uphill. There was an abnormal popping sound coming from…

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The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle hesitated and was slow to accelerate. The stabili-trak control warning light was illuminated. The contact stated that the vehicle was slow to respond while driving uphill. There was an abnormal popping sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injector needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that the coil pack, turbo boost, spark plugs, an oil change, ABS, brake booster, and air flow sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the low turbo boost. The manufacturer was not contacted. The failure mileage was approximately 138,000.

NHTSA ODI #11543469

Mileage unknown · Aug 31, 2023
Engine

The engine failed and needs replacement due to low compression and constant misfire on cylinder #1, according to the dealership. I sold the vehicle because of the repair costs that were required. The vehicle’s mileage was 47,664 at time of inspection. A Chevrolet dealer confirmed the issue, and GM acknowledged that the issue occ…

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The engine failed and needs replacement due to low compression and constant misfire on cylinder #1, according to the dealership. I sold the vehicle because of the repair costs that were required. The vehicle’s mileage was 47,664 at time of inspection. A Chevrolet dealer confirmed the issue, and GM acknowledged that the issue occurred. The check engine light turned on a few weeks before the failure was diagnosed, and the light began flashing about a week before it was diagnosed. The Service Stabilitrak light also turned on at the same time as the check engine light.

NHTSA ODI #11541970

65,000 miles · Aug 10, 2023
Engine

The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the spark plugs and ignition coils were replaced; however, the failure recurred. The vehicle was diagnosed, and the contact was informed that there was…

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The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the spark plugs and ignition coils were replaced; however, the failure recurred. The vehicle was diagnosed, and the contact was informed that there was a misfire in cylinder #1. The vehicle was taken to another independent mechanic and the contact was informed that the piston was fractured, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 65,000.

NHTSA ODI #11537760

62,000 miles · Jul 25, 2023
EngineEngine And Engine Cooling

The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving approximately 40-45 MPH, the check engine warning light illuminated and the vehicle decelerated to 30-35 MPH. Additionally, the vehicle made abnormal rattling sounds and failed to exceed 30-35 MPH. The vehicle was taken to the dealer, where it was dia…

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The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving approximately 40-45 MPH, the check engine warning light illuminated and the vehicle decelerated to 30-35 MPH. Additionally, the vehicle made abnormal rattling sounds and failed to exceed 30-35 MPH. The vehicle was taken to the dealer, where it was diagnosed that the knock sensors needed to be replaced. The vehicle was repaired; however, the failure recurred two months later. The vehicle was taken back to the dealer, where the knock sensors and the engine were replaced; however, the failure persisted. The vehicle was taken to a second dealer, Zimbrick Chevrolet Service (1877 W Main St #200, Sun Prairie, WI 53590), where the knock sensors and the knock sensors terminal were replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the Engine Control Module (ECM) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 62,000.

NHTSA ODI #11534297

Mileage unknown · Jul 24, 2023
EnginePower TrainUnknown Or Other

Based off my mechanic's assessment and that of a Chevrolet dealership, one of the cylinders in my Chevy Cruze is no longer firing. The dealership believes at least one of the pistons needs to be replaced. The car is available for inspection. The car is unreliable to drive, as I drove up a freeway incline it slowed to a dangero…

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Based off my mechanic's assessment and that of a Chevrolet dealership, one of the cylinders in my Chevy Cruze is no longer firing. The dealership believes at least one of the pistons needs to be replaced. The car is available for inspection. The car is unreliable to drive, as I drove up a freeway incline it slowed to a dangerously low speed for freeway driving. The dealership has confirmed they believe it is an issue with the piston but will not confirm without charging $2800 to dismantle the car and are not able to guarantee they will be able to fix the issue. Diagnostics were run on the car at Putnam Chevrolet in Burlingame CA. There were no warning lamps or messages prior to a major issue with the cars functionality. The issue first appeared June 15, 2023 without any warning. The engine light came on and the car was not functioning properly, plus a notification to "service Stabilitrek". I have found mention of the same problem on consumer forums. Cracked pistons are a KNOWN issue on this make and model but there are no recalls and the car is just outside of the warranty.

NHTSA ODI #11534172

Mileage unknown · Jul 24, 2023
EngineFuel/propulsion System

Vehicle had a cracked piston. Now the vehicle is very sluggish while accelerating from a stop. Burns a tremendous amount of fuel. Vehicle is also stalling frequently. It’s been to Chevrolet twice and a mom and pop shop and nobody can figure out what the problem is.

NHTSA ODI #11533975

Official recalls

2

18V304000 · Fuel System, Gasoline

May 10, 2018

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

17V057000 · Seats:front Assembly:head Restraint

Jan 26, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence & remedy

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.