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2017 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 87 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports6 fire reports5 injury reports

Power Train complaints

39 reports
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20,500 miles · Apr 4, 2021
Power Train

THE CLUTCH PEDAL WENT TO THE FLOOR WITHOUT DISENGAGING CLUTCH. THIS HAPPENED IN MY DRIVEWAY BEFORE STARTING THE TRIP, AND THERE WAS NO COLLISION OR INJURY AT THIS TIME. I READ THAT THIS IS A VERY COMMON ISSUE WITH THESE CARS, AND THAT IT HAS CAUSED HAZARDOUS SITUATIONS IN TRAFFIC FOR OTHERS, AND THAT FOR A SIMILAR EUROPEAN MOD…

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THE CLUTCH PEDAL WENT TO THE FLOOR WITHOUT DISENGAGING CLUTCH. THIS HAPPENED IN MY DRIVEWAY BEFORE STARTING THE TRIP, AND THERE WAS NO COLLISION OR INJURY AT THIS TIME. I READ THAT THIS IS A VERY COMMON ISSUE WITH THESE CARS, AND THAT IT HAS CAUSED HAZARDOUS SITUATIONS IN TRAFFIC FOR OTHERS, AND THAT FOR A SIMILAR EUROPEAN MODEL IT IS THE SUBJECT OF A SAFETY RECALL IN EUROPE.

NHTSA ODI #11406322

16,500 miles · Nov 22, 2020
Power Train

CLUTCH PEDAL BECAME REALLY SOFT. AT ONE POINT, IT HAD NO RESISTANCE AT ALL. I COULD NOT CHANGE GEARS WHEN THE CAR WAS ON, BUT I COULD CHANGE GEARS WHEN THE CAR WAS OFF. THE PEDAL WAS EVEN STUCK TO THE FLOOR AND WOULD NOT COME BACK AT ALL. AFTER BEING TOWED TO THE DEALERSHIP, THE CLUTCH WAS BACK TO NORMAL, BUT NOTHING WAS DON…

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CLUTCH PEDAL BECAME REALLY SOFT. AT ONE POINT, IT HAD NO RESISTANCE AT ALL. I COULD NOT CHANGE GEARS WHEN THE CAR WAS ON, BUT I COULD CHANGE GEARS WHEN THE CAR WAS OFF. THE PEDAL WAS EVEN STUCK TO THE FLOOR AND WOULD NOT COME BACK AT ALL. AFTER BEING TOWED TO THE DEALERSHIP, THE CLUTCH WAS BACK TO NORMAL, BUT NOTHING WAS DONE TO THE CAR. I BELIEVE SOMETHING FROM THE TOW TRUCK MAY HAVE UNSTUCK SOMETHING. NOW THE CLUTCH PEDAL HAS A WEIRD FEELING. SOMETIMES THERE IS NO RESISTANCE BUT WHEN I PRESS IT A FEW TIMES, I GET SOME PRESSURE BACK. THE 'SWEET SPOT' KEEPS MOVING.

NHTSA ODI #11375825

43,000 miles · Aug 28, 2020
Power Train

CLUTCH PEDAL DROPS TO THE FLOOR AND STICKS, DOES NOT RETURN. OCCASIONALLY STICKING POINT IS HIGH ENOUGH THAT IT IS STILL POSSIBLE TO SHIFT GEARS. SOMETIMES THE ENGAGEMENT POINT IS TOO LOW AND GEARSHIFTING BECOMES IMPOSSIBLE UNLESS DRIVER CAN PERFECTLY REV-MATCH AND FLOAT INTO THE GEAR. CHEVY SERVICE DEPARTMENT CAME BACK WITH T…

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CLUTCH PEDAL DROPS TO THE FLOOR AND STICKS, DOES NOT RETURN. OCCASIONALLY STICKING POINT IS HIGH ENOUGH THAT IT IS STILL POSSIBLE TO SHIFT GEARS. SOMETIMES THE ENGAGEMENT POINT IS TOO LOW AND GEARSHIFTING BECOMES IMPOSSIBLE UNLESS DRIVER CAN PERFECTLY REV-MATCH AND FLOAT INTO THE GEAR. CHEVY SERVICE DEPARTMENT CAME BACK WITH TSB #PIP5558C FOR DEBRIS STUCK IN SMALL ORIFICE IN HYDRAULIC LINE AND ESTIMATED ~1500 IN REPAIR COSTS ON A CAR THAT ONLY HAS 40K MILES, AS THE CLUTCH SYSTEM IS NOT COVERED UNDER THE POWERTRAIN WARRANTY- WHY???? IT IS VERY DANGEROUS TO SUDDENLY AND WITHOUT WARNING BECOME UNABLE TO SHIFT GEARS IN A MANUAL CAR. THIS PROBLEM HAS HAPPENED TO ME ~5 TIMES IN THREE WEEKS, SOMETIMES WHILE STOPPED AT A LIGHT OR STOP SIGN AND SOMETIMES WHILE DRIVING AT SPEED. PEDAL CAN BE PULLED UP INTO NORMAL POSITION BY FOOT OR HAND BUT HYDRAULIC PRESSURE DOES NOT RETURN, THUS CLUTCH IS USELESS. THIS ISSUE APPEARS TO BE VERY COMMON AS THERE ARE NUMEROUS THREADS ON THE WEBSITE CRUZETALK.COM RELATED TO THE ISSUE AND TSB. THE FACT THAT THERE EVEN IS A TSB FOR THIS ISSUE SPEAKS TO ITS PREVALENCE. FOR GM TO IGNORE THIS DANGEROUS FAULT IN THEIR VEHICLES IS IRRESPONSIBLE AT BEST.

NHTSA ODI #11351900

32,695 miles · May 4, 2020
Power Train

HYDRAULIC CLUTCH ACTIVATING SYSTEM WILL FAIL AT TIMES RESULTING OT BEING ABLE TO DISENGAGE CLUTCH. SYSTEM HAS ACDV A CLUTCH DELAY ORIFICE VALVE THAT CLOGS AND ALLOWS FLUID TO GO INTO AN ACCUMULATOR , THUS NOT RELEASING THE CLUTCH. ITS BEEN A PROBLEM WITH EARLIER CRUZES OF 2011 2016. AND OURS 2017 ( GEN2). CRUZE TALK .COM A C…

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HYDRAULIC CLUTCH ACTIVATING SYSTEM WILL FAIL AT TIMES RESULTING OT BEING ABLE TO DISENGAGE CLUTCH. SYSTEM HAS ACDV A CLUTCH DELAY ORIFICE VALVE THAT CLOGS AND ALLOWS FLUID TO GO INTO AN ACCUMULATOR , THUS NOT RELEASING THE CLUTCH. ITS BEEN A PROBLEM WITH EARLIER CRUZES OF 2011 2016. AND OURS 2017 ( GEN2). CRUZE TALK .COM A CHAT ROOM ALREADY SHOWS A FIX, BUT NOT 'GM" IDEA. WE LOVE THE DIESEL THAT LISTS 52MPG , AND HAS GOTTEN 60MPG IN THE PAST. BEEN BACK TO DEALER 3 TIMES ON A FLAT BED SINCE CLUTCHPEDAL GOES TO FLOOR AND NO CLUTCH ACTION. I MYSELF SEARCHED THE WEB AND FOUND TSB PIP5558C WHICH I TOLD THE DEALER AND IS DOCUMENTED ON WARRENTY CLAIM . THE TSB TEMPORARILY FIXED ISSUE. PRESENTLY DEALER IS ORDERING A SLAVE CYLINDER WHICH INVOLVES SPLITTING THE TRANSAXLE TO REPLACE. CRUZE TALK .COM STATES THAT IS NOT THE PROBLEM. CRUZE TALK .COM HAS A FIX THAT INVOLVES NO ADDED PPARTS BUT INSTEAD REQUIRES REMOVING THE CDV AND ACCULUMULATOR. NO NON GM PARTS. DEALER " CAN,T USE ANY NON G PARTS BUT REMOVING A PICE OR 2 WOULD SOLVE THE PROBLEM. THIS IS A SAFETY ISSUE. ALREADY CARS HAVE REAENDED OTHERS CAUS CLUTCH WON,T DISENGAGE OR TRYING TO SHIFT UPP AND HAVE A TRUCK ETC. RUN OVER YU CAUSE CAN,T SHIFT GEARS. WOULD THINK THIS ISSUE HAS CROSSED YOUR DESK BEFORE. LLOK UP ON WEB "CRUZE CLUTCH PEDAL GOES TO FLOOR" AND SEE LOTS OF COMMENTS. CRUZETALK HAS SEVERAL WHICH INCLUDES ACCIDENTS CAUSE OF CLUTCH FAILURE. PLEASE HELP US/. LOVE DIESELS , HAD TO GIVE UP OUR2011 VW JETTA CAUSE OF THEM CHEATING ON IMMISSIONS. GOT A BONUS + VALUE AND BOUGHT THIS CRUZE DIESEL FOR ONLY2300.00 DIFF. WE ARE 81 AND 79 , THE ONLY NEW CAR WE EVER HAD AND NOW THIS. I AM A RETIRED MECHANIC SO I KNOW OF WHAT I SPEAK. I HOPE THEY DON,T MILK THIS CLUTCH ISSUE TILL WARRANTY EXPIRES. ALREADY FIGHTING OVER 5 YR 60,00 DRIVE TRAIN WARRANTY. WOULD LIKE TO KEEP THE CAR WITH 6SPD TRANNY PLEASE HELP

NHTSA ODI #11323213

29,500 miles · Apr 1, 2020
Power Train

I'M HAVING TRANNY ISSUES WITH MY CAR. ITS NOT SHOWING ANY CODES IN THE TRANNY CONTROL MODULE. ITS DOWN SHIFTING REALLY HARD AND SOMETIMES NOT EVEN SHIFTING. I HAVE TO PULL OVER AND SIT THERE FOR 15 MINS WASTING MY TIME WHEN I COULD BE GETTING MY KIDS OR GOING TO WORK! I HAVE SEEN ABOUT 30+ WITH THIS ISSUES AND CHEVY ISN'T DOING …

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I'M HAVING TRANNY ISSUES WITH MY CAR. ITS NOT SHOWING ANY CODES IN THE TRANNY CONTROL MODULE. ITS DOWN SHIFTING REALLY HARD AND SOMETIMES NOT EVEN SHIFTING. I HAVE TO PULL OVER AND SIT THERE FOR 15 MINS WASTING MY TIME WHEN I COULD BE GETTING MY KIDS OR GOING TO WORK! I HAVE SEEN ABOUT 30+ WITH THIS ISSUES AND CHEVY ISN'T DOING ANYTHING ABOUT IT. I DO A LOT OF CITY DRIVING. I DON'T EVEN DRIVE THE CAR HARD THAT'S WHY IM SO UPSET. $24,000 PIECE OF CRAB.

NHTSA ODI #11319993

80,000 miles · Feb 28, 2020
Power Train

CLUTCH PEDAL DOES NOT RETURN TO THE UP POSITION AFTER PUSHING IT TO THE FLOOR TO RELEASE THE CLUTCH. ONCE THE VEHICLE IS IN GEAR, IT CANNOT BE TAKEN OUT OF GEAR. THE CLUTCH DOES NOT RELEASE EVEN IF THE CLUTCH IS FULLY DEPRESSED TO THE FLOOR. THE CLUTCH PEDAL CAN BE MANUALLY PULLED BACK TO THE UP POSITION, BUT HAS NO EFFECT ON …

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CLUTCH PEDAL DOES NOT RETURN TO THE UP POSITION AFTER PUSHING IT TO THE FLOOR TO RELEASE THE CLUTCH. ONCE THE VEHICLE IS IN GEAR, IT CANNOT BE TAKEN OUT OF GEAR. THE CLUTCH DOES NOT RELEASE EVEN IF THE CLUTCH IS FULLY DEPRESSED TO THE FLOOR. THE CLUTCH PEDAL CAN BE MANUALLY PULLED BACK TO THE UP POSITION, BUT HAS NO EFFECT ON THE CLUTCH BEING DIS-ENGAGED.

NHTSA ODI #11312066

73,000 miles · Feb 21, 2020
Power Train

IN MOTION AND DEPRESSED CLUTCH PEDAL TO SLOW FOR A TURN. PEDAL STUCK TO THE FLOOR AND LIFTING IT UP DID NOT RETURN FUNCTION. THIS PROBLEM CAN RESULT IN VEHICLE IN GEAR OR IN NEUTRAL. FLUID LEVEL BETWEEN MINIMUM AND MAXIMUM.

NHTSA ODI #11310557

Mileage unknown · Nov 8, 2019
EngineFuel/propulsion SystemPower Train

WHEN TRYING TO ACCELERATE QUICKLY THE VEHICLE FEELS LIKE IT'S GOING TO DIE OUT THEN THE CHECK ENGINE LIGHT WILL COME ON, BUT AFTER ABOUT 25-30MILES IT TURNS OFF. MAINLY OCCURRED WHEN ACCELERATING INTO THE FREE WAY WITH AN INCLINE OR UNEVEN ROADWAY

NHTSA ODI #11279087

7,000 miles · Oct 14, 2019
EnginePower Train

THE VEHICLE HAS BEEN IN MOTION AT ANY SPEED... WHEN PRESSING ON THE GAS"THROTTLE ALL THE WAY DOWN" VEHICLE HAS A BRIEF INTERRUPTION OF ACCELERATION AND CHECK ENGINE LIGHT COMES ON REPORTING CODE P0325. ENGINE KNOCKS/SHAKES AND LOSE ACCELERATION AND REDUCED POWER FOR OVER 50+ MILES AFTER EACH INCIDENT. I HAVE HAD THE ENGINE REPAI…

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THE VEHICLE HAS BEEN IN MOTION AT ANY SPEED... WHEN PRESSING ON THE GAS"THROTTLE ALL THE WAY DOWN" VEHICLE HAS A BRIEF INTERRUPTION OF ACCELERATION AND CHECK ENGINE LIGHT COMES ON REPORTING CODE P0325. ENGINE KNOCKS/SHAKES AND LOSE ACCELERATION AND REDUCED POWER FOR OVER 50+ MILES AFTER EACH INCIDENT. I HAVE HAD THE ENGINE REPAIRED TWICE AND REBUILT. ECM HAS BEEN REPROGRAMMED AND GM FLEW A ENGINEER TO TROUBLESHOOT I AM AGAIN HAVING PROBLEMS 10K MILES MORE AND THIS IS ONGOING AND DANGEROUS. PLEASE PLEASE INVESTIGATE THIS AS GM HAS NOT TAKEN OWNERSHIP OF THIS DEFECT. IF YOU WOULD LIKE ALL 10+ SERVICE RECORDS RELATED TO THIS I AM MORE THAN HAPPY TO SHARE AND ONSTAR HAS PREFORMED VEHICLE DIAGNOSTICS AFTER EACH INSTANCE. WHAT EVER YOU NEED PLEASE LET ME KNOW! THANKS FOR ALL THAT YOU DO! THERE WERE A MULTITUDE OF INSTANCES VEHICALS ENGINE WAS REBUILT/REPLACED AT 7K AGAIN AT 14K AND NOW AT 40K POWER TRAIN IS SHOWING SAME SIGNS AND SYMPTOMS OF PREVIOUS ISSUES

NHTSA ODI #11268351

Mileage unknown · Sep 30, 2019
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train

THE SERVICE STABILITY TRACK LIGHT CAME ON ALL OF A SUDDEN AND THE CAR WAS SHAKING. MY WARRANTY TEAM OUT AT 63000 MILES, AND I WAS ONLY AT 93000. I HAD TO HAVE THE INJECTOR REPLACED AND THEY SAID I ALSO HAVE TO REPLACED THE VALVE SPRING COVER. THE MECHANIC SAID THIS IS A KNOWN ISSUE WITH CHEVY CRUZE AND THAT GM KNOWS OF THE ISSUE…

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THE SERVICE STABILITY TRACK LIGHT CAME ON ALL OF A SUDDEN AND THE CAR WAS SHAKING. MY WARRANTY TEAM OUT AT 63000 MILES, AND I WAS ONLY AT 93000. I HAD TO HAVE THE INJECTOR REPLACED AND THEY SAID I ALSO HAVE TO REPLACED THE VALVE SPRING COVER. THE MECHANIC SAID THIS IS A KNOWN ISSUE WITH CHEVY CRUZE AND THAT GM KNOWS OF THE ISSUE, BUT REFUSES TO ISSUE A RECALL. IN JUST MY AREA, ONE DEALERSHIP HAS SOLD 300 INJECTORS AND VALVE SPRING COVERS RECENTLY. I DO NOT HAVE SEVERAL THOUSAND DOLLARS TO FIX A PROBLEM THAT GM IS AWARE OF. THERE IS NO REASON I AM HAVING TO FISH OR THIS MUCH MONEY AND MY CAR ISN'T EVEN OVER 100,000 MILES AND IS LESS THAN 2 YEARS OLD. SOMETHING NEEDS TO BE DONE WITH GM.

NHTSA ODI #11258965

Official recalls

2

18V304000 · Fuel System, Gasoline

May 10, 2018

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

17V057000 · Seats:front Assembly:head Restraint

Jan 26, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence & remedy

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.