NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
251 reports34,323 miles · Jul 20, 2018
Electrical System
VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SA…
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VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SAID THAT IT IS 1 MONTH OVER THE WARRANTY.
NHTSA ODI #11112605
59,900 miles · Jul 5, 2018
Engine
WHEN DRIVING MY 2015 CHEVY CRUZE DOWN THE HIGHWAY I NOTICED THAT THE TEMPERATURE OF THE CAR WAS GOING UP PAST THE NORMAL POINT AND THAT THE HEATER WAS NO LONGER WORKING. ABOUT 5 MINUTES LATER THE DISPLAY SAID "A/C TURNED OFF DUE TO EXCESSIVE ENGINE HEAT" AND THEN THE CAR PROCEEDED TO GO INTO "LIMP" MODE WHERE IT COULD NO LONGER …
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WHEN DRIVING MY 2015 CHEVY CRUZE DOWN THE HIGHWAY I NOTICED THAT THE TEMPERATURE OF THE CAR WAS GOING UP PAST THE NORMAL POINT AND THAT THE HEATER WAS NO LONGER WORKING. ABOUT 5 MINUTES LATER THE DISPLAY SAID "A/C TURNED OFF DUE TO EXCESSIVE ENGINE HEAT" AND THEN THE CAR PROCEEDED TO GO INTO "LIMP" MODE WHERE IT COULD NO LONGER BE DRIVEN AND TOLD ME TO PULL OVER AND ALLOW IT TO IDLE. AFTER A MINUTE OR TWO WITH THE ENGINE TEMPERATURE NOT GOING DOWN, I TURNED OFF THE CAR AND HAD IT TOWED TO A GM CERTIFIED MECHANIC WHO REPORTED THAT THE WATER PUMP HAD GONE OUT AND THAT THE CAR HAD BEEN LEAKING COOLANT.
NHTSA ODI #11109755
Mileage unknown · Jul 4, 2018
Steering
WHEN YOU ARE DRIVING OR YOU ARE DRIVING THE VEHICLE, YOU CAN PLAY A GAME ON THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT AND YOU FEEL A FEW BLOWS AND THUNDERS THAT ARE REALLY WORRYING BECAUSE I TAKE A LOT OF THE TRACK FOR AND WITH MY CHILDREN IN THE CAR. THANK YOU FOR YOUR ATTENTION
NHTSA ODI #11109536
48,000 miles · Jun 12, 2018
Unknown Or Other
LEAKING COOLANT: THERE ARE MULTIPLE POSTS ONLINE WITH THIS ISSUE YET CHEVROLET IS NOT TAKING RESPONSIBILITY. MY CAR, AND MANY MORE ARE LEAKING COOLANT DAILY. HAS ANYONE LOOKED INTO THIS, OR IS THIS BEING INVESTIGATED? WE SHOULD NOT HAVE TO PAY FOR A DEFECT THEY PRODUCED!
NHTSA ODI #11101404
19,000 miles · Jun 10, 2018
Unknown Or Other
WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP, AND THE SUNROOF GLASS SHATTERED. WE HAD NOT GONE UNDER ANY OVERPASS NOR WERE WE BEHIND ANY VEHICLE DROPPING LOOSE DEBRIS. TSB NO. 15224
NHTSA ODI #11100780
54,000 miles · May 30, 2018
Service Brakes
BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FA…
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BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FAR AS THE PADS AND ROTORS ARE GOOD ITS SOMETHING ELSE.(BRAKE BOASTER , BRAKE ASST, SWITCH) TALK DEALER AND THEY SAID IT NO A COVER PART IF IT A POWERTRAIN BRAKE BOOSTER OR BRAKE ASST SWITCH. EVERY EVERY DANGEROUS I WILL NOT LET MY FAMILY DRIVE THIS CAR UNTIL PROBLEM IS SOLVED.
NHTSA ODI #11098741
28,000 miles · May 22, 2018
Air BagsCrashInjury
AFTER I HAD STOPPED AT A RED LIGHT, I BEGAN TO START A LEFT TURN, WHEN I WAS IMPACTED BY A DISTRACTED DRIVER ON THE DRIVER'S SIDE. THE OTHER CAR HIT ME DIRECTLY ON THE DRIVER SIDE FRONT PANEL, CRUSHING BOTH DOORS, BENDING THE FRONT AXLE, AND TOTALING MY CAR. AS A RESULT OF THE IMPACT, MY HEAD HIT THE WINDOW, AND CAUSED IT TO …
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AFTER I HAD STOPPED AT A RED LIGHT, I BEGAN TO START A LEFT TURN, WHEN I WAS IMPACTED BY A DISTRACTED DRIVER ON THE DRIVER'S SIDE. THE OTHER CAR HIT ME DIRECTLY ON THE DRIVER SIDE FRONT PANEL, CRUSHING BOTH DOORS, BENDING THE FRONT AXLE, AND TOTALING MY CAR. AS A RESULT OF THE IMPACT, MY HEAD HIT THE WINDOW, AND CAUSED IT TO SHATTER, GIVING ME A CONCUSSION.
NHTSA ODI #11097157
30,000 miles · May 14, 2018
EnginePower Train
APPRX. 29000 MILES. PROB. 1: HEATER STOPPED WORKIING, PROB. 2: VENT BLOWER MOTOR MAKING LOUD TINKING NOISE. PROB 3: FEEL PULSATING INTERMITTENTLY WHILE DRIVING, GOT REALLY BAD AND SERVICE STABILITRAK DISPLAY APPEARED. GOT TO DESTINATION, CAR PARKED COUPLE HOURS. UPON STARTING CAR AND PUTTING IN DRIVE WITH LIGHT ACCELERATION IT…
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APPRX. 29000 MILES. PROB. 1: HEATER STOPPED WORKIING, PROB. 2: VENT BLOWER MOTOR MAKING LOUD TINKING NOISE. PROB 3: FEEL PULSATING INTERMITTENTLY WHILE DRIVING, GOT REALLY BAD AND SERVICE STABILITRAK DISPLAY APPEARED. GOT TO DESTINATION, CAR PARKED COUPLE HOURS. UPON STARTING CAR AND PUTTING IN DRIVE WITH LIGHT ACCELERATION IT WOULDN'T MOVE, ACCELERATE MORE WOULD JUMP FORWARD THEN LOCK UP. NEXT DAY HAD CAR TOWED TO DEALER. PICKED CAR UP 7 DAYS LATER, IT DRIVES BUT NOW MAKES CHIRPING NOISE WHEN SHIFTING WITH BREAK COMPLETELY DEPRESSED, BREAK LINE CHIRPING AS WELL. WILL BRING BACK TO DEALER. ALL REPAIRS COVERED BY WARRANTY. 1 MONTH WARRANTY LEFT.
NHTSA ODI #11093801
41,000 miles · Apr 25, 2018
Electronic Stability Control (esc)
SERVICE STABILITRAK ERROR APPEARS ON DASH AND THE RADIO/TOUCH SCREEN TURNS OFF THREE TIMES IN 90 MINS. CHEVY DEALER SAYS MY VIN IS NOT ASSOCIATED WITH SPECIAL COVERAGE [XXX] WHICH COVERS THE NEGATIVE BATTERY CABLE ON OTHER 2015 CHEVY CRUZES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMAT…
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SERVICE STABILITRAK ERROR APPEARS ON DASH AND THE RADIO/TOUCH SCREEN TURNS OFF THREE TIMES IN 90 MINS. CHEVY DEALER SAYS MY VIN IS NOT ASSOCIATED WITH SPECIAL COVERAGE [XXX] WHICH COVERS THE NEGATIVE BATTERY CABLE ON OTHER 2015 CHEVY CRUZES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
NHTSA ODI #11090179
50,000 miles · Apr 23, 2018
Electrical SystemElectronic Stability Control (esc)
CHEVY CRUZE BATTERY CABLE RECALL - SB-10057574-8899 "ON CERTAIN 2011'2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER…
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CHEVY CRUZE BATTERY CABLE RECALL - SB-10057574-8899 "ON CERTAIN 2011'2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.
NHTSA ODI #11089743
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Dec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Consequence & remedy
Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Feb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗